Betway PLAYER REVIEWS(4631)
Matt Espn Urankar
23 September 2023
Comment from ca.trustpilot.com
I deposited money using my bank account. I went to withdrawal and every option to withdrawal says “You must make a deposit to this method before you withdrawal to it”So I guess I just deposited without ever having an opportunity to ever get my money back? What the hell is going on?
Shawn Fatemi
23 September 2023
Comment from ca.trustpilot.com
Such a horrible website to bet.I have used many websites in the past and I strongly believe they are the worst of all. I made a withdrawal request 3 days ago and whenever I reached out to get the status update, I was told by many agents that my withdrawl should get processed within 24-48 hours. After 72 hours (On Friday Evening), I reached out to their customer service and I was told I have to WAIT TILL MONDAY. They are scammers and I will definitely STOP using their website
Keith Thoms
23 September 2023
Comment from ca.trustpilot.com
Took money from my bank account, never updated my balance - at all! Endless back and forth with Betway.STAY AWAY - THEY ARE HORRIBLE!!!!!
Physics With Fun
23 September 2023
Comment from ca.trustpilot.com
Betway is a pure scam... because when you starts winning, you will be blocked by betway and your all withdrawals forfeited by betway.My humble suggestion to all,,,Don't waste your earnings on betway.
Liam
22 September 2023
Comment from ca.trustpilot.com
Worst site ever you can't get a bonus at all on anyway games play fairly they say not on this site they must have people sat there laughing at how much they con people well done yet another crap site
Allen
22 September 2023
Comment from ca.trustpilot.com
The withdrawals from the 12th of September never arrived, it kept showing that it was still being processed, I queued up every day to contact customer service, and the customer service said the same thing with the robots it didn't help at all. I just want my money back now, betway owe me over 400 pounds. In just one week I have had two problems, one with deposits not updating me and one with withdrawals not updating me. This site is a really bad experience and I don't even want to give it one star. I need a quick and effective resolution not a perfunctory apology.
Mukesh
22 September 2023
Comment from ca.trustpilot.com
This is even the biggest scam that has happened to me. someone changed my account email on Betway and Betway never notified me about this. My withdrawal is pending, my account is locked, and how it's even possible that they changed my email address without notifying me on my registered email.
Kamil Budziszewski
21 September 2023
Comment from ca.trustpilot.com
Tragedy, I won the money, suddenly my account was blocked, of course they didn't send an email, only information in the chat to send the documents, I sent it once, then again because they didn't receive it. After the second time, they asked for a camera, I did it, and what I wrote in the chat, and again they didn't receive any documents, just an empty email, apparently!!! 0 contacts, the worst bookmaker and a smacers!!
Mac Ofori
21 September 2023
Comment from ca.trustpilot.com
My withdrawal has been pending since August 24, in their system they will notify you that your money has been paid to your wallet , mean while the withdrawal is canceled internally from their site, if you write customer service of betway, they will ask you to contact the merchant customer service to provide statements of account with proof that withdrawal has not been received, total waste of time. User maclynho1
Paul
21 September 2023
Comment from ca.trustpilot.com
Day 10 still no update. The company is an absolute farce. No helpline. Join at your own risk, because if anything goes wrong you will get zero help. Little do these cretins know I work closely with the racetrack who get sponsorship from these clowns. I'm sure they will also like to hear about my experience.
Mukesh
20 September 2023
Comment from ca.trustpilot.com
It’s 18 Days passed but still I didn’t get any information on my withdrawal. Now my account is locked and they asking me for the same documents that they already confirmed that they are verified. Not sure where we can complain about this dealy.
Rachel Reilly
20 September 2023
Comment from ca.trustpilot.com
I have recently won 300 pounds says it’s been paid and it hasn’t haven’t had this problem before all you get is digital assistance what private message where do I look
Zydrunas,Biguzas
20 September 2023
Comment from ca.trustpilot.com
Hi,all.Same problem.From 2nd of September still waiting for my £230 withdrawl. Try make contact, always busy.Becouse lot of customers have problem. Neva have problem whit Skybet or Bet365 .Scamers Go away guys from here
Ajit Tiwari
20 September 2023
Comment from ca.trustpilot.com
It's been 6months and deposit failed at betway end has not been paid.. It was upi payment for 52k and user name is tiwaraj_1986. Customer care keep giving false commitment and no time line to refund But it has been hopeless experience.. Liars and fraudulent people.. MGA association and ecogra also do nothing after adr. In website they say will alive case in 4 days but that's all fake.
Yashvi Mistry
20 September 2023
Comment from ca.trustpilot.com
My user id anuj94 . i am very old member of betway . I deposited amount 40,000 INR TO MY account but they never credited my funds into my betway balance .They asked me for transactions proof i showed them all but after that they didnt credited my deposit nor replied to any of my emails . i have all the proof which shows this company is scaming until they dont credit my deposit . Its already high they had taken my payment to finance department promising me that they will credit the funds within 24 hours but now they are not replying any of emails . I will update as soon as my betway balance get deposited my amount . Thanks
Santosh
20 September 2023
Comment from ca.trustpilot.com
Most Faltu app hai ye.Jab thoda amount tha to thik hai big amount k time verification mang raha tha.3lakh k jagah 2.5lakh mila mujhe.baki amount abhi bhi pending haiThanks to Telegram Betway Support team for getting my account Verified and complete my withdrawal
Jessica
20 September 2023
Comment from ca.trustpilot.com
I can’t get through to anyone on live chat, it never works. No email address is working, it just keeps saying we no longer access this mailbox anymore. I have waited hours and hours on Live chat. Nobody joins?!!!! How do I speak to someone. I am waiting for a withdrawal. This is worrying and really frustrating
Carl Fortune
20 September 2023
Comment from ca.trustpilot.com
I'd give zero stars if I could!!!! Still waiting for my withdrawal after 9 days 1700 pound. Can't speak to any human whatsoever my account isn't verified apparently (it is) it was to deposit. Biggest scammers going stay well well clear this company does not pay you your winnings and uses tactics to steal from you.
Paul
20 September 2023
Comment from ca.trustpilot.com
Update. Now after being fobbed off yet again my complaint is with another team. No helpline tells a story. Avoid Betway like the plague a disgrace.
Krishnaa Saraswat
20 September 2023
Comment from ca.trustpilot.com
I am deeply tensed. My withdrawals of 500000 lakh Inr are pending with Betway.It's real bad customer experience and one feels cheated of their hard earned money and winnings.Kindly complete my withdrawal payments.User id : Timujin
Pp
19 September 2023
Comment from ca.trustpilot.com
Absolute joke site they make it impossible to contact them knowing it’s mostly to do with withdrawing money
Adrian Quirke
19 September 2023
Comment from ca.trustpilot.com
Avoid this site at all costs, it's a absolute scam. Deposited money into the account using a family members revolut card as waiting on mine. Accepted both of my deposits and as soon as I won money they claimed they don't allow this, it's a absolute scam of a site
Dhritvan Anjanappa
19 September 2023
Comment from ca.trustpilot.com
So I won 5k on a ufc event and when I asked to withdraw, I provided all my information, bank details, ID proofs etc. then a week of no response and they lock my account for no reason. And when I go to customer support they put me in a queue that never ends. Lucky for me my father’s a member of the legislative assembly in my state. So I will be 100% taking legal action against them and ensuring theyll be paying fines in my state for the next year. I aint letting them off easy.
Sanjeev Deshpande
18 September 2023
Comment from ca.trustpilot.com
Unable to withdraw money as it is asking for Adress verification inspite of sharing all the information...I am afraid and feel that Betway India doesn't exist and it's a scam...
Paul Kirkby
18 September 2023
Comment from ca.trustpilot.com
Missing my last 5 withdrawals dating back to 13th Sept 23. I have tried speaking to someone via live chat but only get chat bot. Tried contacting via support@betway,com but got message "Hi,We’re no longer actively monitoring this mailbox "Below is a list of withdrawals NOT received:18 Sep 2023 12:09297955030WITHDRAWALS£ 20.00WITHDRAWAL PAID ON 18 SEP 202317 Sep 2023 20:09297786324WITHDRAWALS£ 38.98WITHDRAWAL PAID ON 17 SEP 202315 Sep 2023 12:09297556727WITHDRAWALS£ 37.50WITHDRAWAL PAID ON 15 SEP 202315 Sep 2023 12:09297557287WITHDRAWALS£ 33.00WITHDRAWAL PAID ON 15 SEP 202313 Sep 2023 12:09297455138WITHDRAWALS£ 33.00WITHDRAWAL PAID ON 13 SEP 2023
Abz
18 September 2023
Comment from ca.trustpilot.com
Don’t use this company, honestly just a scam. Stick to the big boys like William hill and sky vegas. I created an account with them after seeing so many adverts. Started playing for a few days then my account got locked right after I tried to withdraw my winnings and they told me that the operation team have decided to close my account down due to regulation checks. If you ask me just all lies to keep the money I deposited. Absolutely disgusting customer service too, couldn’t help me with anything. STAY AWAY…
Carl Fortune
18 September 2023
Comment from ca.trustpilot.com
£1700 scammed from me been betting with betway for months but as soon as I win some money and try to withdraw they say my card isn't verified and ask me to send a bank statement with my card number on to which my bank do not do for security reasons. After telling them this over and over again they will not release my funds so basically I have been scammed. Please avoid at all costs!!!!!
Char W
18 September 2023
Comment from ca.trustpilot.com
Where is my withdrawal? I requested it on the 13th Sept it was apparently paid on the 14th told it would be in my account by today still nothing bank have confirmed no pending payments from betway betway live chat assured me it would be in my account today and it isn't can someone please get back to me has I have never once had a issue before today so cannot understand what's gone wrong
srinivas srinu
18 September 2023
Comment from ca.trustpilot.com
hi this is sreeenu112233. I was deposit.. Rs.19000 with upi....UTR no 326182180834 on 17.09.2023 at 1.45 Am. but still not credit in casino Account. several times mail sent u but no reply. 3rd reminder' very bad experience. pls salve this immediately. thank u
Carl Fortune
17 September 2023
Comment from ca.trustpilot.com
Betway have scammed me for 1700 pounds!!! Won't let me withdraw my winnings keep saying they want a statement that contains the last 4 card numbers which my bank do not provide for security reasons!! I have sent photographs of my passport driver's license my bank card bank statements yet that still isn't enough??? It was enough to deposit money though!!! Stay well clear of this awful company nothing but con artists
Shannon Wragg
17 September 2023
Comment from ca.trustpilot.com
9 weeks since not receiving bonus round and consistently being ignored. Also made a complaint and heard nothing back. Please see previous reviews from me, I will now going to the gambling commission this site needs closing robbers!!!! Even ignore my reviews! Its ok cause I am now taking this alot further THIEVES!
RICK
17 September 2023
Comment from ca.trustpilot.com
13 OUT 14 CORRECT, THEN SERVER GOES DOWN FOR HOURS, NO CHANCE FOR CASH OUT, BETWAY IS SNEAKY MAN. THIS HAPPENS A LOT!! I ALSO DON'T TRUST THEIR ODDS ANYMORE. That's theft!!!
Harish Kumar
17 September 2023
Comment from ca.trustpilot.com
Betway is not opening in India.Please yet me know why it's not opening?.App also not working.From September 15th it's not working in India region.It's very much disappointing betway is not working in India, We customers are not told about this.
john
17 September 2023
Comment from ca.trustpilot.com
I left fluter entertainment as they BROKE THE LAW But to be honest its just a dump of a site anyway and why bother playing here or at the other places i will show now in this list Flutter operates a range of global brands, including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, TVG, Junglee Games , Adjarabet paddy power and bet fair was finned for breaking the law , They got finned £250.000 pounds did anyone know about this did you get any email telling you that a gambling site had just been fined for breaking the law or did they just sweep it under the carpet and hope that no one noticed not even a apologie was sent no compensation nothing at all just a untrustworthy company who tells fibs i left poker stars , paddy power and bet fair i closed my account down at poker stars and paddy power and was in the process of closing my betfair account down today bu it was then i noticed it had been closed without my consent saved me the time if i look at it like that but the other reason i did close my accounts down was i was spinning like 1.000 spins to winning nothing on slots that had a return to player of 97% whats a house edge of 3% so over a long time playing you should be getting a return to player percentage if the is anything called this at paddy powr and bet fair ? When they tell you in a live chat return to player is based over a long peried of game play did they mean start playing at the age of lets say 20 and grow a beard and wit for it to go grey before you will get a win I wonder if they will respond to me and tell us all in a public review web site why they broke the law the information is there to be found on the www this information is coming from myself who is a verified user on trustpilot
Shubham naik
17 September 2023
Comment from ca.trustpilot.com
Betway it's been 40+ hours now after submission of the documents which u had said it takes 24 hours for the verification team but it's been 6 days since you are not paying withdrawal.. hope you solve this soon will update if there is any progress
Srinu
16 September 2023
Comment from ca.trustpilot.com
Not opening server and app.. there is no information about this
richard susai
16 September 2023
Comment from ca.trustpilot.com
Scam .All people do not trust this Betaway people.All the people working for Betway born for wasteland.how did you got International Image on the cricket ground?After depositing 500 k the account blocked .Keep the Money beggar.
Go Expedition
16 September 2023
Comment from ca.trustpilot.com
I placed my bet 620 euro yesterday in my betway app . After placing a low odd bet we usually cashout , But after placing the bet the betway server went down for the next 12hr . If the server goes Down for an hour its understable . But services not available for 12hr are not acceptable .In the end I lost all my money . It's been a long time since being a customer of betway .Now in return what reply i am getting we can't do anything from customer care.
Customer
16 September 2023
Comment from ca.trustpilot.com
If I could give this company 0 stars I would, it’s funny how my withdrawal is pending on my account and then all of sudden, my account is closed and blacklisted. Don’t make the mistake of thinking I will take this lightly Betway. I have already contacted the Gambling commission and if you do not release the monies owed for my withdrawal and also the money that was left in my account you will be paying out more than just that fee.I’m not sure how your website is still even able to work, you should be shut down. No customer services number to contact and it’s because you have been scamming people of hundreds of pounds!!Edit- have been contacted after posting this, cannot log into my account as my account has been closed and I am told that they cannot give me a time frame as to when I will receive my money. Quick to take, not quick to give back. Stay clear from this company.
Nat Bramwell
15 September 2023
Comment from ca.trustpilot.com
Funds have still not been credited to the account and the support team are unhelpful and rude. Do not use this site!
Harish BR
15 September 2023
Comment from ca.trustpilot.com
Never ever belive betway they are cheaters my pending withdrawal of 5k is still in processing state from past 10days now they blocked me to chat also stating of security reasons, now I think I won't get my money back.please friends do not use betway platform I am dam sure that they will cheat you if you deposit you won't get your money backId octobernakul
Shubham naik
15 September 2023
Comment from ca.trustpilot.com
Shocking that betway is not paying the withdrawal.. gratefull that they paid before but now suddenly they asked for ID and instantly I provided them bank statement adhar card voting card pan card but they are not responding any of the mail I mailed them atleast 10 times and such experience I never had with any of the company.. I hope they solve the issue soon.. will write the review if any progress in the pending issue solved..Edit-1 betway mailed me to send the utility bill and ID document and I have instantly sent it to the email provided.. let's see now what they do
Mukesh
15 September 2023
Comment from ca.trustpilot.com
I have submitted all of the documents that they requested for my withdrawal review and the chat support said every doc I sent has been accepted. not sure why it's still taking very very long to get my funds. This is not acceptable from a responsible gambling site. It always takes more than 3 hours to talk to their chat support. Please help
Nick
15 September 2023
Comment from ca.trustpilot.com
Joined betway a couple of weeks ago as they have a game I like to play. I could not be more dissatisfied. 6 or 7 sessions in now and all it seems to do is take money. I've never had such a bad run playing this game. I won't be using them anymore and I will not be recommending them to anybody. I would avoid unless you like losing constantly.
Greg Goodbourn
14 September 2023
Comment from ca.trustpilot.com
For 4 weeks leading upto the 2nd of September Betway ran a promotion titled “season start-supercharged”I complied with what was required and expected £30 in free bets and 100 free spins to be applied to my account on the 2nd of September as advertised, nothing appeared.I waited until the 5th before making contact where I was told to wait 24 hours as they were looking into it, ive since reached out 4 times to find out what has happened , the last time being the 13th , conveniently their system was down , the other occasions I was also fobbed off and dismissed quickly from the chat.If there is a problem Im understanding and patient, but please dont take me for a fool.
Mukesh
14 September 2023
Comment from ca.trustpilot.com
My withdrawal is still not processed. I submitted all of the documents that they requested from me. Proof id Identity, proof of Address, Proof of deposits. Now they locked my account and I have been in the Chat queue for the last 5 hours. I can't believe that it's happening with me from Betway
Michelle
14 September 2023
Comment from ca.trustpilot.com
Good Evening. Are you guys not taking my complaint serious?. I still have not had any form of refund or not even a message from any management. I told you numourous times that the gambling commission really do want me to take this further. All I need to do is give them the go ahead. If you look on my chats from 2021 your company made a buisness decision to limit my account to £100 loss a month. The gambling commission can get access to these chats as by trading standards laws all chats need to be kept on record for 5 years MINIMUM. You have 24 hours to process the £224.00 refund to my card ending 1011. If this is not actioned I will be left with no option to pass the case to the gambling commission and government. I will also write to the racing post, trading standards, and the commission of Malta plus ibas. I'm serious your company could be fined upto 750,000. Plus tremendous bad publicity. Remember this is a hot subject in the UK with betfred being fined 500k.
Mukesh
13 September 2023
Comment from ca.trustpilot.com
I am not getting my withdrawal from the last 10 days. I have submitted all of the documents and have gotten no proper response from Betway and they locked my account. This is a Scam. no questions when I deposited but now it's taking longer which is not expected.
Nat Bramwell
13 September 2023
Comment from ca.trustpilot.com
Terrible customer service. I have been waiting 3 weeks for my withdrawal and they do not reply to emails.
Krishnaa Saraswat
23 September 2023
Comment from ca.trustpilot.com
0 stars , ScammersMy withdrawal request are pending at betway. Users re advised to avoid betway , as they have fleece their customers.Provide my withdrawal payments asap.
0 stars , ScammersMy withdrawal request are pending at betway. Users re advised to avoid betway , as they have fleece their customers.Provide my withdrawal payments asap.