Betway PLAYER REVIEWS(4698)
Greg Buhl
28 September 2023
Comment from ca.trustpilot.com
Definitely one of those worst rtp I have played many casinos and this is the worst by far over 1000$ in 50$ deposits over thr last 6 months and not a single tome did I get a balance over 100$ this is untra rare and makes me think they are rigging the pay outs. Casino rewards, leovegas, and 888casino are much better please use them.
Krishnaa Saraswat
28 September 2023
Comment from ca.trustpilot.com
Hi betway,My account is not active and my withdrawals are pending since long.I am in deep depression and might end up my life .If anything happens betway will be responsible for it 😡My user id : TimujinThanksName-Chirag Sharma
Harish BR
28 September 2023
Comment from ca.trustpilot.com
Please do not use betway they are frauds and you won't get your money back and if you ask or mail for it your account will be blocked they will take all of your information and block your account,I with my friends have expirenced it,kindly do not login to betway. They are cheaters for one or 2 instance you may get your money back but third time 100 percent you won't get money back. My request is don't believe this betway they are worst cheaters
Greg Goodbourn
28 September 2023
Comment from ca.trustpilot.com
Please can you explain to me and anyone who reads this review why you have ignored the last 3 emails I’ve sent you over the last 10 days asking you when I can expect £30 bonus free bets that I should have received on Sept 2nd relating to super charged season start promotionMany ThanksGreg. Stenders64
Harish BR
27 September 2023
Comment from ca.trustpilot.com
1 month over still they are verifying my 3 simple documents how many years they may take to verify my documents I don't know.please do not believe betway if you deposit your money you forget about it you won't get your money back.simply they will suspend you account for no reason and you are not able to withdraw. Guys my davice is be far away from betway is is not trustworthy site.
Cecil Morrison
27 September 2023
Comment from ca.trustpilot.com
Getting sick of this poor play from this site. The worst RTP ever.Thought this site was legit. Apparently all they give you back is what you put into it. If that! Betway is such a letdown year after year. Play somewhere else if you want to enjoy a little surprise. This site had no surprises. Just scams you day in and day out. Thankx Betway. For nothing.
Alexandru Ungureanu
27 September 2023
Comment from ca.trustpilot.com
Still no monney back from betway, i sent prove ownership from my bank and i need to wait to review my prove,everytime they escuse is not good the proves what you sent🤬🤬🤬, i want monney back!
Shubham naik
26 September 2023
Comment from ca.trustpilot.com
17 days still after providing every document they come with a another excuse just to avoid payment.. everyday I talk with live support but still same thing repeatedly.. be carefull of this scam guys. Will update if any progress in the withdrawal
Kevin Joseph
26 September 2023
Comment from ca.trustpilot.com
I've been dealing with this issue where they offered an tournament on 23-09-04 and with the score that i've obtained, I should have won. On the 23-09-05 i contacted them to see what happened with my winning and they told me they have issues with recognition of the tournaments. I was told that they would get back to me about it. We are now the 23-09-26 and still nothing. But yet they have a new range of the same tournaments that i should have won that started again this weekend. When I contact their chat, I get nothing, just an hold. I never get an agent and it just freezes until the chat is disable when it closes. Either I'm blocked or their chat is bugged
john
26 September 2023
Comment from ca.trustpilot.com
Still dead spin city stay away still not even 1 bonus round on a slot betway is a complete rip of all i get is dead spins played over 1.000 spins to just nothing at all where is the return to player betway i will be reporting you as i find this unfair gambling with no chance of winning at all i have proven this over a 2 week period of game play to winning nothing at all al i have had is a return of around 6% fake jammin jars 2 . i wonder why it is the is 2 websites called betway ? you have betway official site and just betway ? complete copy of slots and websites
Chiran Teakpalli
25 September 2023
Comment from ca.trustpilot.com
It’s been more then 10 days am waiting for my withdrawal and bot chat is closing without any proper resolution .. Can any one please get back to me on this ???????
Alexandru Ungureanu
25 September 2023
Comment from ca.trustpilot.com
I have blocked my withdrawls pretend i use onother card, but i have prove on my bank statment with all.my deposits with only card what i have, and now they dont want to paid me because i need prove with 1 card i dont have anymore, i want to speak with someone from betway, not on live chat
Donald Spicer
25 September 2023
Comment from ca.trustpilot.com
Looking at the reviews, unreal in terms of bad. They kind of summed up what I experienced all day yesterday (September 24, 2023) losing all kinds of time, time I could be spending better elsewhere.Woke up to see the $200 supposed "Welcome Bonus" has vanished, one week later. Looked at "terms and conditions" maze, where bottom-line, if you credit it, I must have done something right, no?!Then impossible to get through to them on the phone and with respect to live chat, the robot did not nearly address the issue. The session then added if this was helpful, where on my 3 attempts I replied "No".Then, as noted above, stunned to see in reviews what people are saying give my curiosity after what I had seen during the day.-------------------------------UPDATE: Betway has sent a message after my post, for me to e-mail them to discuss the matter, which is a start. I did so.------------------Prior, before my post, I had sent an e-mail to the support e-mail, and received this message, where I had before and after looked to the live chat to resolve the matter, which was unsuccessful, given a "bot" was trying to deal with the matter, going with categories that did not apply specifically to my case: Hi,We’re no longer actively monitoring this mailbox – but any documents received will be forwarded to the relevant department for review. ... Check out our FAQ’s which should be able to help with your query. Below are our most frequently asked categories.Click on the country flag below for the category that applies to your query:
Mukesh
25 September 2023
Comment from ca.trustpilot.com
I will be happy if Betway can say to me that we will not give you withdrawal under any condition. The Betway chat executive asked me to create a police complaint and ask the police to come on live chat. This how even possible that a policeman will come to chat with you. I have created a police complaint but I know the police will not help. I have been waiting for 23 days for my withdrawal and then someone tried to fraud me in the name of help and now the Betway team is saying to create a police complaint.
Jessica
25 September 2023
Comment from ca.trustpilot.com
I requested a withdrawal on the 16th for £900. My withdrawal got accepted yesterday for only £250? My withdrawal is £900!!!!! Why have you only withdrawn what I’ve deposited? This doesn’t make sense, I’ve sent all my documents. So why has this happened? I am absolutely fuming. This isn’t good enough. I’ve waited long enough for my withdrawal now you’ve only paid me £250 where is the rest?!!! I will be taking this future? If this doesn’t get resolved. I will be contacting my bank to refund me what I’ve been deposing. Please resolve this ASAP before I take this further. I’ve spoken to an advisor, they informed me due to my name changing when I got married. This means this isn’t your correct name on file. Absolute joke. I’ve closed my account due to feel really disappointed and upset
Brad Shillingford
24 September 2023
Comment from ca.trustpilot.com
I can definitely tell that everytime I make a deposit, that it's going to go...and betway will definitely take it all. Nobody cashes out for being $5 or $10 up...but it definitely disappears tho. After literally thousands I don't think their pay out is set as very legitimate. Guaranteed to lose your money...im bowing out of this site...spent enough with nothing to brag about. Brad S.
Krishnaa Saraswat
23 September 2023
Comment from ca.trustpilot.com
0 stars , ScammersMy withdrawal request are pending at betway. Users re advised to avoid betway , as they have fleece their customers.Provide my withdrawal payments asap.
Matt Espn Urankar
23 September 2023
Comment from ca.trustpilot.com
I deposited money using my bank account. I went to withdrawal and every option to withdrawal says “You must make a deposit to this method before you withdrawal to it”So I guess I just deposited without ever having an opportunity to ever get my money back? What the hell is going on?
Shawn Fatemi
23 September 2023
Comment from ca.trustpilot.com
Such a horrible website to bet.I have used many websites in the past and I strongly believe they are the worst of all. I made a withdrawal request 3 days ago and whenever I reached out to get the status update, I was told by many agents that my withdrawl should get processed within 24-48 hours. After 72 hours (On Friday Evening), I reached out to their customer service and I was told I have to WAIT TILL MONDAY. They are scammers and I will definitely STOP using their website
Keith Thoms
23 September 2023
Comment from ca.trustpilot.com
Took money from my bank account, never updated my balance - at all! Endless back and forth with Betway.STAY AWAY - THEY ARE HORRIBLE!!!!!
Physics With Fun
23 September 2023
Comment from ca.trustpilot.com
Betway is a pure scam... because when you starts winning, you will be blocked by betway and your all withdrawals forfeited by betway.My humble suggestion to all,,,Don't waste your earnings on betway.
Liam
22 September 2023
Comment from ca.trustpilot.com
Worst site ever you can't get a bonus at all on anyway games play fairly they say not on this site they must have people sat there laughing at how much they con people well done yet another crap site
Allen
22 September 2023
Comment from ca.trustpilot.com
The withdrawals from the 12th of September never arrived, it kept showing that it was still being processed, I queued up every day to contact customer service, and the customer service said the same thing with the robots it didn't help at all. I just want my money back now, betway owe me over 400 pounds. In just one week I have had two problems, one with deposits not updating me and one with withdrawals not updating me. This site is a really bad experience and I don't even want to give it one star. I need a quick and effective resolution not a perfunctory apology.
Mukesh
22 September 2023
Comment from ca.trustpilot.com
This is even the biggest scam that has happened to me. someone changed my account email on Betway and Betway never notified me about this. My withdrawal is pending, my account is locked, and how it's even possible that they changed my email address without notifying me on my registered email.
Kamil Budziszewski
21 September 2023
Comment from ca.trustpilot.com
Tragedy, I won the money, suddenly my account was blocked, of course they didn't send an email, only information in the chat to send the documents, I sent it once, then again because they didn't receive it. After the second time, they asked for a camera, I did it, and what I wrote in the chat, and again they didn't receive any documents, just an empty email, apparently!!! 0 contacts, the worst bookmaker and a smacers!!
Mac Ofori
21 September 2023
Comment from ca.trustpilot.com
My withdrawal has been pending since August 24, in their system they will notify you that your money has been paid to your wallet , mean while the withdrawal is canceled internally from their site, if you write customer service of betway, they will ask you to contact the merchant customer service to provide statements of account with proof that withdrawal has not been received, total waste of time. User maclynho1
Paul
21 September 2023
Comment from ca.trustpilot.com
Day 10 still no update. The company is an absolute farce. No helpline. Join at your own risk, because if anything goes wrong you will get zero help. Little do these cretins know I work closely with the racetrack who get sponsorship from these clowns. I'm sure they will also like to hear about my experience.
Mukesh
20 September 2023
Comment from ca.trustpilot.com
It’s 18 Days passed but still I didn’t get any information on my withdrawal. Now my account is locked and they asking me for the same documents that they already confirmed that they are verified. Not sure where we can complain about this dealy.
Rachel Reilly
20 September 2023
Comment from ca.trustpilot.com
I have recently won 300 pounds says it’s been paid and it hasn’t haven’t had this problem before all you get is digital assistance what private message where do I look
Zydrunas,Biguzas
20 September 2023
Comment from ca.trustpilot.com
Hi,all.Same problem.From 2nd of September still waiting for my £230 withdrawl. Try make contact, always busy.Becouse lot of customers have problem. Neva have problem whit Skybet or Bet365 .Scamers Go away guys from here
Ajit Tiwari
20 September 2023
Comment from ca.trustpilot.com
It's been 6months and deposit failed at betway end has not been paid.. It was upi payment for 52k and user name is tiwaraj_1986. Customer care keep giving false commitment and no time line to refund But it has been hopeless experience.. Liars and fraudulent people.. MGA association and ecogra also do nothing after adr. In website they say will alive case in 4 days but that's all fake.
Yashvi Mistry
20 September 2023
Comment from ca.trustpilot.com
My user id anuj94 . i am very old member of betway . I deposited amount 40,000 INR TO MY account but they never credited my funds into my betway balance .They asked me for transactions proof i showed them all but after that they didnt credited my deposit nor replied to any of my emails . i have all the proof which shows this company is scaming until they dont credit my deposit . Its already high they had taken my payment to finance department promising me that they will credit the funds within 24 hours but now they are not replying any of emails . I will update as soon as my betway balance get deposited my amount . Thanks
Santosh
20 September 2023
Comment from ca.trustpilot.com
Most Faltu app hai ye.Jab thoda amount tha to thik hai big amount k time verification mang raha tha.3lakh k jagah 2.5lakh mila mujhe.baki amount abhi bhi pending haiThanks to Telegram Betway Support team for getting my account Verified and complete my withdrawal
Jessica
20 September 2023
Comment from ca.trustpilot.com
I can’t get through to anyone on live chat, it never works. No email address is working, it just keeps saying we no longer access this mailbox anymore. I have waited hours and hours on Live chat. Nobody joins?!!!! How do I speak to someone. I am waiting for a withdrawal. This is worrying and really frustrating
Carl Fortune
20 September 2023
Comment from ca.trustpilot.com
I'd give zero stars if I could!!!! Still waiting for my withdrawal after 9 days 1700 pound. Can't speak to any human whatsoever my account isn't verified apparently (it is) it was to deposit. Biggest scammers going stay well well clear this company does not pay you your winnings and uses tactics to steal from you.
Paul
20 September 2023
Comment from ca.trustpilot.com
Update. Now after being fobbed off yet again my complaint is with another team. No helpline tells a story. Avoid Betway like the plague a disgrace.
Krishnaa Saraswat
20 September 2023
Comment from ca.trustpilot.com
I am deeply tensed. My withdrawals of 500000 lakh Inr are pending with Betway.It's real bad customer experience and one feels cheated of their hard earned money and winnings.Kindly complete my withdrawal payments.User id : Timujin
Pp
19 September 2023
Comment from ca.trustpilot.com
Absolute joke site they make it impossible to contact them knowing it’s mostly to do with withdrawing money
Adrian Quirke
19 September 2023
Comment from ca.trustpilot.com
Avoid this site at all costs, it's a absolute scam. Deposited money into the account using a family members revolut card as waiting on mine. Accepted both of my deposits and as soon as I won money they claimed they don't allow this, it's a absolute scam of a site
Dhritvan Anjanappa
19 September 2023
Comment from ca.trustpilot.com
So I won 5k on a ufc event and when I asked to withdraw, I provided all my information, bank details, ID proofs etc. then a week of no response and they lock my account for no reason. And when I go to customer support they put me in a queue that never ends. Lucky for me my father’s a member of the legislative assembly in my state. So I will be 100% taking legal action against them and ensuring theyll be paying fines in my state for the next year. I aint letting them off easy.
Sanjeev Deshpande
18 September 2023
Comment from ca.trustpilot.com
Unable to withdraw money as it is asking for Adress verification inspite of sharing all the information...I am afraid and feel that Betway India doesn't exist and it's a scam...
Paul Kirkby
18 September 2023
Comment from ca.trustpilot.com
Missing my last 5 withdrawals dating back to 13th Sept 23. I have tried speaking to someone via live chat but only get chat bot. Tried contacting via support@betway,com but got message "Hi,We’re no longer actively monitoring this mailbox "Below is a list of withdrawals NOT received:18 Sep 2023 12:09297955030WITHDRAWALS£ 20.00WITHDRAWAL PAID ON 18 SEP 202317 Sep 2023 20:09297786324WITHDRAWALS£ 38.98WITHDRAWAL PAID ON 17 SEP 202315 Sep 2023 12:09297556727WITHDRAWALS£ 37.50WITHDRAWAL PAID ON 15 SEP 202315 Sep 2023 12:09297557287WITHDRAWALS£ 33.00WITHDRAWAL PAID ON 15 SEP 202313 Sep 2023 12:09297455138WITHDRAWALS£ 33.00WITHDRAWAL PAID ON 13 SEP 2023
Abz
18 September 2023
Comment from ca.trustpilot.com
Don’t use this company, honestly just a scam. Stick to the big boys like William hill and sky vegas. I created an account with them after seeing so many adverts. Started playing for a few days then my account got locked right after I tried to withdraw my winnings and they told me that the operation team have decided to close my account down due to regulation checks. If you ask me just all lies to keep the money I deposited. Absolutely disgusting customer service too, couldn’t help me with anything. STAY AWAY…
Carl Fortune
18 September 2023
Comment from ca.trustpilot.com
£1700 scammed from me been betting with betway for months but as soon as I win some money and try to withdraw they say my card isn't verified and ask me to send a bank statement with my card number on to which my bank do not do for security reasons. After telling them this over and over again they will not release my funds so basically I have been scammed. Please avoid at all costs!!!!!
Char W
18 September 2023
Comment from ca.trustpilot.com
Where is my withdrawal? I requested it on the 13th Sept it was apparently paid on the 14th told it would be in my account by today still nothing bank have confirmed no pending payments from betway betway live chat assured me it would be in my account today and it isn't can someone please get back to me has I have never once had a issue before today so cannot understand what's gone wrong
srinivas srinu
18 September 2023
Comment from ca.trustpilot.com
hi this is sreeenu112233. I was deposit.. Rs.19000 with upi....UTR no 326182180834 on 17.09.2023 at 1.45 Am. but still not credit in casino Account. several times mail sent u but no reply. 3rd reminder' very bad experience. pls salve this immediately. thank u
Carl Fortune
17 September 2023
Comment from ca.trustpilot.com
Betway have scammed me for 1700 pounds!!! Won't let me withdraw my winnings keep saying they want a statement that contains the last 4 card numbers which my bank do not provide for security reasons!! I have sent photographs of my passport driver's license my bank card bank statements yet that still isn't enough??? It was enough to deposit money though!!! Stay well clear of this awful company nothing but con artists
Shannon Wragg
17 September 2023
Comment from ca.trustpilot.com
9 weeks since not receiving bonus round and consistently being ignored. Also made a complaint and heard nothing back. Please see previous reviews from me, I will now going to the gambling commission this site needs closing robbers!!!! Even ignore my reviews! Its ok cause I am now taking this alot further THIEVES!
RICK
17 September 2023
Comment from ca.trustpilot.com
13 OUT 14 CORRECT, THEN SERVER GOES DOWN FOR HOURS, NO CHANCE FOR CASH OUT, BETWAY IS SNEAKY MAN. THIS HAPPENS A LOT!! I ALSO DON'T TRUST THEIR ODDS ANYMORE. That's theft!!!
Grayce
29 September 2023
Comment from ca.trustpilot.com
I deposited $100 on Sept 15th and my account was immediiately locked out. I have been on live chat over 10 times, they confirmed they have my money, and was instructed to email my ID and bank statement to their support team, which I did and have seen nothing, and they have not answered my numerous email attempts. They basically stole my money. I will never use this site again and am going to report them.
I deposited $100 on Sept 15th and my account was immediiately locked out. I have been on live chat over 10 times, they confirmed they have my money, and was instructed to email my ID and bank statement to their support team, which I did and have seen nothing, and they have not answered my numerous email attempts. They basically stole my money. I will never use this site again and am going to report them.