Betway Review

First they blocked my account with PENDING bets as well as a cash balance for two weeks. Can you imagine you wake up one day and you have $11,000 in bets and your account is locked? That happened to me. After being frozen and asking me for so many things, such as tax statements, credit card statements, I obliged because I have all this money locked and so I gave it to them. My account was still frozen for about a week. So then I left a review here and magically within a day my account was open again so I deleted that review because I’m a nice guy, but this time I’m not going to delete this review since they’re not letting me do actual withdrawals now. I’ve had a pending withdrawal on my account since Aug 22 because I don’t want to bet on this site again. I just don’t trust them. When I message to chat today as to why my withdrawal is still pending, they give me this big runaround about how I have to change my withdrawal method that I have been using for a long time(years) but I can’t change it as it’s not letting me so now I have to email them she said, with all of my IDs again just to do a withdrawal of my own money. It’s just one problem after another, one headache after another with this company and I cannot wait to get all my funds out and move on to another betting site like that Bet365. If you’re reading this betway, I ask you to urgently process my withdrawal, as you are costing me money each day I cannot access my own money or I will have to report you to the BBB. The way you treat your customers is terrible. To make a deposit takes seconds but a withdrawal takes all this? Unbelievable.

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I have deposited $10, from my card , I would like to withdraw my money via Payment to card method, but apparently I have to activate by depositing, what deposit again? If I already did that! Do the right thing!

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Betway Delaying payment. Excessive verification demands. Amysienna username I withdrew 190 pounds on 11th August. Payment was marked as being processed for days. Eventually received an email saying my account required proof of address which I immediately provided and driving license which I provided. My account was marked as verified That wasn’t good enough. They demanded a photo of myself which I providedThis still wasn’t good enough Then they demanded Live verification which doesn’t work They are refusing to pay me This is excessive verification demands and basically stalling payment hoping I go away. Betway were heavily fined so now messing people around with withdrawals

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My withdrawals are still sat at processing after a few days. Live chat just say they are busy over the weekend. The email for betway is no longer being monitored. I’m hoping I get my withdrawals however after reading the reviews it’s not looking likely. Please can someone contact me with a little more information.

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I HAVE DEPOSITED 15000 on 21-07-2023 BUT NOT RECEIVED CREDIT , EVERYTIME I CALL THEY SAID U WILL BE RECEIVED YOUR MONEY IN 7-15 DAYSMADE DEPOSIT ON 22-07-2023 5000 BUT NOT RECEIVE CREDITMADE DEPOSIT ON 27-07-2023 5000 BUT NOT RECEIVED CREDITALL THIS IS SCAM. I AM DONE WITH BETTING AND MOVED TO SUNFX TO USE MY MONEY FOR BETTER INVESTMENT

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Not even worth 1 star . Robbed of bonus robbed of winnings and account closed for no reason . Appalling site don’t go near !

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Since March 2022 (yes over a year ago) I have been waiting for them to give me back a £73 deposit that was taken from my bank and never credited. I sent a bank statement as requested and since then I have had every email ignored whilst asking for an update. Poor show really 🥲

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Big big big scammer dis 1😤 they started things that they cant finish 😤 they scammed me 3 times 1 x withdrawal nd 2x deposit , since they said they r escalating the matter to the banking team until today . So guys let’s stand up together nd blow the whistle, da world nd their competitors need to know how they r scamming ppl😳😳 even my 12 yr old daughter asked me dat “bt mama y when u lose there r no technical prblms bt whn u win or deposit the prblm begins ??? 12 yrs old……sies these motherf…..🖕🖕🖕🖕

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Hardly deserves 1 star… live chat is absolutely terrible, I have tried for 4 days now just trying to get through however I have been unsuccessful every time although it says I’m first in line.I deposited $200 into my account and won a little under $1200.I went to verify my account and my account was closed, i don’t understand why. I was sent an email saying my account is closed, thank you for understanding. i have now been contacted saying please wait a few business days to hear back, it has been nearly 50 days from when i put the money in! and I’m still waiting. This is absolutely disgusting! I have put in my hard-earned money and won fair. Betway… do the right thing.i look forward to hearing back.

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It’s already passed 8 days I withdrew money from betway. Betway has just done nothing, not even touched the withdrawal. Betway is holding my money without any reason. Now I am very very worried about my money. Everyday Betway is pushing me towards more and more frustration. Betway has just made my life hell. I want to get rid of the harassment of Betway.Please release my money as soon as possible.My username is: mohi592

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I have $1200 in my account and I haven’t been able to get in contact, waiting for over 60 hours the past 5 weeks trying to get in contact and i haven’t been contacted. i keep getting told to wait a few business days, however, it has been near 50!Betway closed my account and isn’t opening it up.I can’t even remember the date and how long I’ve been waiting for.Absolute BS!I have been waiting in the LiveChat for over 12 hours now! I have also been number 1 in the queue the whole time. This is absolutely disgraceful.Just to prove a point to betway, I timed how long it took other sites to respond back on the live chat.Leovegas took 13.67 seconds Wildz took 1 min 43 seconds I joined live chat at 6pm as number 1 in the queue, it took is now 9 am and I’m still waiting. 15 hours! Other sites treat their customers so much better.I am tired of waiting, please just open up my account.I can see that they are responding back to everyone except me. Please open my account,Thank You.

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STAY AWAY!!!!! This company has locked my account with over $11,000 bets and in cash balance!! I got an email from a “Kam” saying due to the high amount of my account I needed to provide proof of funds or source of funds so I have sent them everything they’ve asked for, including tax statements, earning statements, credit card statements, credit line statements, and still, my account is locked with my money in there!!!! It’s been 4 days now that I cannot access my own money!!!! Kam has gone missing as all emails I sent is now unanswered and there’s no contact number. I tried to chat with an agent and they say if you have to speak to your account manager!!! The manager has not replied to multiple emails over several days. I know I’ll probably have to get my credit card company involved and possibly the police. Save your money go to bet 365 where I’ve had no issues like this.

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Pathetic online platform. Always full of errors. Quick to take your money. But slow to assist a person. Deposited money into my betway account more than 72 hours ago. Still have not recieved it. Then you go onto the live chat. You wait for 40 minutes plus for a agent to just reply to you, and still no reply. No help. No feedback. After I have submitted the proof of payment multiple times. No nothing. And it’s not the 1st time this has happened to me. I am fed up with how bad Betway is. And they just dont give a damn about their customers. They mos have enough money that they have swallowed from all of their clients. I hope this review goes far and wide because Betway really is pathetic

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I use to bet with betway from 2017-2020. Since Covid and since Canadian provinces have mandated specific provincial location verification, I’ve been victimized by the new betway. I’m not sure if they are losing money and getting desperate, but they seem to have resorted to new nefarious tactics. I had to register my account in Ontario, and then I moved to manitoba, and could no longer access my Ontario account. I therefore made a new Manitoba account. I spoke to the chat service prior to depositing to ensure I would not have issues verifying. They said I was already verified. I deposited and then I tried to process a withdrawal of 1800$. It is now 5 days with no response and my account is locked. I sent them verification IDs. They keep saying it’s the operations team. I’m concerned they will try to keep my withdrawal. I do knot believe I will ever trust betway again.

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I had been betting fine through this company, and had won a fair bit over the last few days, however I then decided to deposit a fairly large amount and since they have shut my account down. I have attempted to get in touch through the live chat and currently waiting 90 minutes and not even moved once in the queue. I would appreciate them getting back to me to resolve this as I have given them a large sum of finances which I cannot now access.

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Betway frud to Gateway Again they are charging same answer and ask my bank statement even no body ask bank statement for single transaction I want give my bank details this fraud company..please take care while sharing details with this scammer Username: Kjs1505mngThank you for contacting Betway support.We trust this email finds you well. Please be advised that after a careful review of your account we have located your unsuccessful deposit in question. Amount : 1000INR However, we will require a PDF Bank Statement so that we may further escalate this off to our Banking Team to resolve the issue.The statement has to be dated from the time the transaction was done till the current date. Thank you for your patience and understanding in this regard.Should you require any further assistance, please do not hesitate to contact us. Kind RegardsNaeelah The Betway Team

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I am at the end level of my frustration now with betway. I can not tolerate any more. Without any reason betway just holding my money. By the name of review they just do mental harassment with me. I have made a withdrawal of 530 GBP and I have got my account balance of 661 GBP. It’s already passed 6 days, but still my withdrawal is not released.Even I could not contact with them. Betway do not come to Live Chat and do not reply any query. I want to get rid of the mental torture of betway.Please release my money as soon as possible. My username is: mohi592

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Account closed for no reason can’t withdraw my money live chat a joke over a hour and still can’t speak to anyone

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I am deposit 1500INR .MY FUND IS NOT UPDATE IN MY BETWAY ACCOUNT. 15 DAY AGO BUT BETWAY COMPANY TELL ME (The deposit query of 1500INR on the 06 August 2023 is escalated for you and we are waiting for feedback update. ) then closed my betway account.

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Avoid this site at any cost specially there Vegas slots within 3 days I lost 1000 pounds won’t give nothing back to cash out it’s a big scam avoid avoid avoid !!!!!

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THIS IS A SERIOUS ISSUE. LAST WEEK I STARTED AN ACCOUNT IN BETWAY AND DEPOSIT 49000 INR BY 4 DEPOSITS AND MAKE A 5000 RUPEES WITHDRAW. NOT THEY SELF EXCLUDE MY ACCOUNT AND SAYING AFTER 6 MONTHS ONLY I CAN OPERATE MY BETWAY ACCOUNT.

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I’m extremely disappointed with this company’s service. They took my deposit money, but it never showed up in my account. I’ve been trying to reach their customer support for at least a month now, but haven’t received any assistance. This level of incompetence is unacceptable and I would advise against doing business with them.

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Without any reason betway just harassing me. By the name of review they just do mental harassment with me, I can not tolerate anymore. I have made a withdrawal of 530 GBP and I have got my account balance of 661 GBP. It’s already passed 5 days, but still my withdrawal is not released.Even I could not contact with them. Betway do not come to Live Chat and do not reply any query.Please release my money as soon as possible.

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I have made a withdrawal of 530 GBP and I have got my account balance of 660 GBP. It’s already passed 4 days, but still my withdrawal is not released. Even I could not contact with them. Betway do not come to Live Chat and do not reply any query. Please release my money as soon as possible.

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I wish there no star what so ever!This is the online gaming platform the you definitely want to stay away from.These ppl do anything and they everything to NOT pay your money back! They are thief . I tool my moneyplus my wins no phone number to call! When you go do live chat .. they always blame on payment department…They Promising that they will deposit the mony asap! Paymet department never answers email. They are in Malta … no rules there!

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Betway, still rates as the worst company I have ever come across. It is obvious they have a multitude of dissatisfied customers, just finding their live chat function is an achievement in itself, then try “talking to a person in Malta” good luck with that! Don’t open an account with Betway, if you ever need help from them, you will not get it. I expect they rely on people just giving up. Awful experience! Betway is the worst way!

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Betway I’m deposited Rs 1000 on 12 th August till now they not credited my account they are fraud activity in India I’m provided all details documents, but again repetitive asking deposited documents customer care worst and they involved in cheating to customer I think so it’s going to banned in India else they sponsoring bangalore horse race Betway is frauding Getway to public Please don’t deposit single penny in this App it’s fraud

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For the 3rd time recently I have tried to make a withdrawal and it gets stuck at “processing”. Each time I’ve been told there’s an issue with my account at first, but when I contact a human, it becomes clear there is no issue at all as NOTHING has ever changed on my account. On this occasion, I can’t even contact them. The only method is live chat, which is 100% automated and it just says it can’t understand my question and closes the chat. They obviously rely on people not realising their withdrawal has not completed so they keep the money. Account will be closed as soon as I retrieve this withdrawal.UPDATE – they have responded with the same old “your fault not ours” lame response they provided me with on previous occasions which turned out to be completely wrong and the issue was at their end. This is £120 I am waiting for and will take this further if not resolved by the end of today.

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Been a loyal customer for the last 3 years, decided to leave as yesterday I witnessed the biggest scam in betting history when I was 1 goal away from winning £2k+ and they would not allow me to cashout at 30 mins from the end after getting 14 games right out of 15. Taking my money somewhere else. Stakes are also lower compared to most sites.

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I have made a withdrawal of rs 5000 inr please process it ASAP because since yerstaday nothing is done process not started only

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Was blocked, no reply or help from the support team, waited and waited no response received. Lost my money don’t play fraud company

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Today I played aviator the last legitimate round I played I won and cashed out but my account was never credited from there things went south I continued to play but kicked me out displaying something went wrong message even though I saw afterwards that each time I tried and got kicked out they deducted from my account regardless my connection is strong can’t fault that the problem lies with them my account almost empty because of their errors…..I tried to email they said I must contact directly for quicker response I did so and it’s been a few hours since with no response whatsoever……betway sucks

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Worst.They are masters of scamming customers.If you contact the support regarding the cash balance in your account or withdrawal, they will just say contact via email, and when you email them, they will say that email is no longer monitored.So protect your money.Kindly use another betting company if you have to bet.

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Betway fraud company in India they are big cheating and fraudulent involved in India please look in to matter by seriously No body deposit money in betway app

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It’s very bad their casino games are like they are staged we never win but our money keeps going you can even play the whole day and still never win considering of deleting the app because it’s an waste they keep taking and never give back

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Our first time in joining an online website to put a bet on, and it has not gone well. For some unknown reason our account was blocked. (maybe I pressed a wrong button?) Now we cannot get a refund of our money, as we cannot sign in to arrange it. I have informed them of this and awaiting a reply…..I will be contacting my bank if I don’t get a reasonable reply.

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Deposited 2700 dollars and they instantly locked my account. Asked for verification and it stated that it could take “up to 24 hours” now it’s been 3-4 days and still nothing, waited hours in the live chat and the queue did not move at all,don’t reply to emails and Its just been horrible dealing with this. It’s truly a disgrace how this company works, don’t Open a account there.

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Really good site 2 free bets a week loads of promotions easy to use app very friendly staff

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My app it’s slow and sometimes I run out of betting and is very annoying your website or betway is very poor i batlle to bet sometimes it selected some of the game which I didn’t play

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My username Sonkarjyoti I have created ac in betway and deposit and play .my deposit and winning INR 41000.when I requeste to withdraw some funds in which my ac has been blocked in the name of verification. They ask to summited I’d and so on.I sent the same.but nothing happened right now.when I chat with customer they directly tell your account is closed permanently. So my experience is not good here.

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Deposited money, account verified, won a bet, requested to withdraw and now it just sits as processing and they won’t reply to my questions. Been days now. They are clearly a scam company and il be contacting Robbie Keane with evidence and see if he’s still happy to be associated with these scammers.

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Don’t use Betway they are scammers. After trying to withdrawn the funds to my bank account, they blocked my account for no reason. After reaching the chat support team after 2 weeks they said that the account has been banned for security reason by our side and you cant receive the money on your bank account. This is a final decision.How can I procced to resolve this case? Anny suggestion?

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Fully controlled game play at this place Today 5 bonus rounds on slots after spinning 1.000 plus spins and all of them paid less than 30 x and this happens every time i play here your controllment of game play is illegal game play you can not kepp coming back to betway and keep getting the same game play that is foul slots that only pay you 30x max every time to play here and with a house edge of only 3.4% wow where is the 96.6% return to player over a long peried of game play dont excist in this place 5 bonus rounds on the same slot that paid less than 30 x Am happy i record all my game play as i can show the world what a laim place this is and it does live up to its ratings of 1.4 out of 5 But to be honest this place is much worst that 1.4 star . I have never had a win over 100x and i have been playing here along time ? your spin wheel prizes only gib=ve you 1 free spin and i have had this for the past 9 spins and your spend 10 pounds and get a free spin on our upgradedwheen only gives you 5 free spins so whats the point con artist promotions and controlled slots play i would stay away from this play take this advice from a tursted verified user on trustpilot or do you trust a casino where you can see its rating and the bad reviews all have left

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Opened a betting account and was able to deposit immediately. As soon as the deposit went in they locked my account. Assuming it was due to verification I sent in all the relevant documents and Its still locked…. The “Live chat” is utter bs you wait for hours and no reply. Stay away

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Stay far away from this company got tomd 2 weeks agai now i would be getting money back on my account from a bet i had that they messed up been two weeks still ko money back and no way of getting in touch absoloute joke ribdogs con artists and thieves stay so far away

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Website painful. Habitually get messages that page is taking longer than expected to load and have to try again…and again…and again. Often takes a dozen attempts to connect although l usually give up before then.

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Still waiting after 2 and a half weeks for an update in regards to a bonus round I didnt recieve although I provided evidence. Its like I’ve just been ignored, let me remind betway that I could have won a lot of money during this and I provided enough evidence Ie a screenshot proving this. And they still think its ok not to come back to me after 2 and a half weeks. Can’t even get through on webchat without waiting 30-45 mins to be told to wait!!! I would appreciate someone sending me details on whom to complain to above this company they can’t get away with this

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Opened a betting account and was able to deposit immediately. As soon as the deposit went in they locked my account. Assuming it was due to verification I sent in all the relevant documents followed by an email from Betway to confirm that my account has been fully verified the next day.Nevertheless they didn’t unlock my account and stole my deposit. No contact number, chat is available emails are non responsive. Can anyone from Betway contact me?

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First of all the customer service is abysmal takes hours and you’re still in the same spot on the cue and if somehow you do get to talk to somone there slow and can never solve ur problem 2nd of all the site is so buggy and u can never get onto what you want to do Worst site I have ever used !

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Dreadful No customer support at all, don’t waste your time there live support is fake, u will wait hours and they never reply.The freelance daily online spinning wheel is a pathetic farce lands on same spot every single dayThe casino rewards is a joke, I have won 30 x 2 free spins last 2 weeks and still not had one spin given to me.All I can say is I guarentee a massive fine will be given to betway soon from the UKGC and other gambling authorities. You need massive improvements or u might get your licence revokedPlease give me my free spins also as this is morally wrong also how can you justify no customer support

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