Betway Review

Really scammers. Ive put a 1000euro bet on over 1.5 half time bet 1.50 i won it and they put that i played under on bet slip. Dont trust them. Jesus christ will pay these monsters

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I’ve been waiting over 5 business days for my withdrawal and still nothing. The live chat bot says my withdrawal should reflect in my account in 24 hours but has been saying this for the past 3 days. I’m quite worried that I won’t receive winnings at all

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From 5 stars to 1 in a day there scammers don’t rust these won 20 free spins on super wheel and instead gave me 2 pound didn’t realise ended up spending my own money as though they was free spins at 2 pound chat is absolutely useless yet another poor cheating scammers

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I’m new here and done withdrawal and after check reviews here so was a bit panic . But all good withdrawal takes nearly 48hours to reach my bank account . Yesterday done second withdrawal and in morning money already in my bank account . So good experience with Betway

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This side is a scam site they just enjoy when we loosing,I played two bet with R1 and R3 and all my bets where on auto cash out of 1000 but it paid the bet with R1 only and didn’t pay R3 bet

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Would advise literally any other online gambling site. I deposited money. The transaction went through. Both my bank and the company they use to transfer money (Loonio) have confirmed it went through. It’s been like a week now and after waiting 3 hours each time to get through to customer support (they conveniently only have online chat support) they just tell me it’s processing and there’s nothing they can do. No transfer takes a week, and like I said it’s been confirmed they recieved it. Please do yourself a favor and DO NOT USE Betway!!!!!

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Cannot register new bank card or update expired bank card, even after fingerprint verification. I’ve been trying for 2 months now and no luck. Received email from betway saying customer support no longer manned. Any contact number found for the UK rings out without being answered or the other ones don’t even ring. And live chat is useless. Diabolical customer service. It’s seems like the only option is to cancel my account.

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Again, they have not paid out on Their Best Odds Guaranteed commitment. This time I bet on a horse at 12/1 and it won at 18/1 – no enhanced BOG payout.Yes, again they have failed to pay out on BOG. – This after the farce last week where 24 hours after 3 races had finished they still did not pay out and I had to wait in a queue for nearly an hour to on chat and within 5 minutes it was paid. They then have the audacity to send me this message..”Thank you for contacting Betway UK support.We hope this message finds you well. We are pleased to confirm that the bets with the reference codes GKHN-JF9P-XTX5-GDYD, TQBY-EXTM-JANY-YQA2, and VDJC-MWDU-J9BH-AFEJ have been successfully actioned. As a result of our Best Odds Guaranteed promotion, we are pleased to notify you that you are eligible for a single payout totaling 18 GBP for these qualifying bets. We appreciate your participation in our promotional offers and are delighted to honour the payout in accordance with the terms and conditions of our Best Odds Guaranteed promotion”.This is an example of chat, started of 26th in the queue went down to 17 which I have been at for 15mins so far – hasnt moved….Betway Automated Support – 21:46Bot WC said: We’ll be with you soon.We’ll be with you soon.”Bot WC said: Our agents are currently going that extra mile for someone. You’re currently number 17 in the queue, please hold for the next available agent. Please state your query in the meantime.Our agents are currently going that extra mile for someone. You’re currently number 17 in the queue, please hold for the next available agent. Please state your query in the meantime”.They just dont care, happy to take your money not happy to pay out what they owe. They are not delighted to honour the payout and wont unless you get in touch with them.

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One of the most useless betting sites ever!the site is always freezing and most soccer games are hidden for no clear reason like Russian premiership and Belarus league…what a scam and the odds are too low in the soccer bets…ever since I’ve moved back to Hollywoodbet I enjoy betting and winning

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This site scam with me. they didn’t give my withdraw. If anyone win that time they hold withdraw.i email support team several time but they didn’t give me any reply. totally wrost support service. this site didn’t complete my withdraw although they locked my account without any reason. till now they keep silent

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People complaining about withdrawals I have had no problems at all went straight into my account within hours the only problems I have is the live chat doesn’t seem to exist when you try and contact the company

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Betway not paying BOG! Backed a horse over the weekend at 7/1. Horse returned at 9/1 but they didn’t pay out in greater SP. Tried to contact via live chat was put 42 in a que took me 4 hours to get to next in line where I was waiting an hour until I eventually gave up. I’d be surprised if there is actually anyone even working to resolve issues.

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This site is totally fraud. i opened a account this and made a deposit. After little win i made a withdraw. After 2 days they want address proof and i sent it. after that there is no response from support. The address document is 100% legal. Then i go to live chat. The live chat is just terrible. They told me they need identity card also so i sent it again but when i opened account i submit my identity and they verified it. After sent documents many days gone but still now there is no response and my withdraw till not come. i sent email to manager but no response. If the document not approved then they have to tell me but they didn’t. They just silent and took away my money. Please don’t opened account this site

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Hi I’ve struggle to get my money that I’ve won on betway it’s 3050 and 500 get them to send it to instant money standard bank but when I got to bank they said voucher has been redeemed

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I recently made a small deposit on this website and got incredibly lucky on a number of different slots as well as online blackjack. I withdrew my winnings and waited around a day for the withdraw to reach the next stage. My account was locked when i logged on that night to check the status of my withdraw. A customer service agent told me my account/withdraw was under review and told me to wait 24-48 hours to receive an update on the review (I assumed this was because it was a decent sized withdraw). 48 hours later after no update, I joined the live chat and have been waiting in the live chat queue for 4 hours, the last hour i have been “next in line”. A little clarity on why i haven’t receive an update and also why my account/withdraw was under review in the first place would be nice.

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Recently I posted the following review of the Betway company. “Just be careful if you are opening a Betway account or you already have one. I tried to with draw some of my winning over a month ago, and I am still waiting. The customer service is terrible, they have sent me emails, but do not reply to mine. The chat box is a waste of time. I have actully thought about closing my account, but I am convinced that Betway would lose the money during the transaction.”The Betway responce was as follows “We’ll contact you as soon as we’re done reviewing your account.”Guess what, I am still waiting.This concern has been on going for over a month now, not a good responce from a big company like Betway, looking after their customers.

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Again, thjs company have not paid out on there “Best Odds guaranteed” commitment and the events finished yesterday. When I queried this I got this response “While this isn’t a valid complaint, you can find more information on our Help Portal, or our Customer Support Team can help you with your query”.The amount of times this company either don’t pay out, take ages to pay out or only pay out when you raise it is ridiculous. Guess its time to changeResponse to Betway – There is no point you dont do anything as per previous issues. I have sent 3 emails to the UK manager who says its not a valid complaint despite your website saying all BOG will be settled next day by 10 and its now 1632pm. I went on chat and 32 in queue.

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I’m starting to really regret having opened an account with this company. I deposited using both my debit card and my PayPal account. Long delays waiting for debit card payment to be processed but fast using PayPal. When I tried to withdraw my winnings yesterday, I selected for it to go back on my debit card only to be told that I have to choose a payment method I have used to deposit with! The same happened when I tried to withdraw using my PayPal account! So I looked for a telephone number only to find there is no valid phone number for this company. I eventually managed to get onto live chat and goodness knows they don’t make it easy for you! I got a message saying I was 42 in the queue so I patiently waited as it counted down as far as 33 and then it disconnected me from the chat. I tried again and this time it didn’t count down beyond position 36. The final time I tried it said I was at position 41 and then after 20 minutes it cut me off. So the final thing I tried was to email them. I then got an automated message to say that the email address listed on the internet is no longer monitored! So frustrating and such a lot of wasted time. I’ve now been advised to report them to the Gambling Commission on 01212306666 or IBAS on 02073475883. If I get no joy from contacting them then I’ve been told to report them to Action Fraud in case it is a scam company.I can’t think of any good reason why a bona fide company would want to make it so difficult for its customers to reach them, so am now genuinely worried that Betway may be a scam company.

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I have deposited £100 on 04/09/24 and still no sign of it in my account today. I have tried to contact via their chatbot and I am just stuck at 1st in the queue.

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Don’t fall for the ads they probably spend all their money on advertising but let their players down! You would think they are a good well known casino but they are not! Payouts take a long time and verifications are delayed so you gamble it all away again! Watch out!

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For loyalty your site is bad!! Now I use betway a lot and deposit a lot also, I’ve deposited over £12000 since joining and I’ve not received not 1 free bet for my loyalty that’s a disgrace to treat someone as Badly as that honestly so bad, I want a free bet of £50 added to my account that’s the least i deserve or I’ll probably move on from your site as I’m very upset.

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Once again this absolute crap disgusting company still does not pay what’s owed, there is no phone number , just pathetic customer service, to inform that my £924, after day 8 is being reviewed, day 8, someone has to do something about this cretinous company, I won my money fairly, but still no payment, I’ve sent every document requested, passport, bank statements, bills, all pdf, id numbers, selfies, photos of passport, everything, 10 times, still nothing, disgusting duplicitous company. I’ll be putting all of this on tik-tok- Facebook, instagram. Do not use BET-WAY!!!!!!Nasty nasty company!!

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Deposited and withdrew early this morning after doing the school run and tried to log back in as I click on betway it says “oops something went wrong please try later what’s going on sent an email no response and also can’t even get in to do a live chat will update to 5 stars if resolved as I did enjoy playing the slot games quite worried now I’ve seen other reviews🫤 nearly 5 hours later I tried on another phone website up an running tried to log in says reset password looks very negative to me… Betway has contacted me very helpful so far I’m back in my account again once funds land in my bank I’ll update to 5 stars hopefuly soon… All sorted paid out happy days

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What can i say plz dont waste ur money takes and takes no bonus then wen u get one its so rubbish money making as per i seld excluded myself and not even looking back.

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I withdraw money from my betway account from Sunday until today I didn’t receive it. They requested fica I upload they said it take 2 days again for my money to be credited. My question is when I deposit money to bet why can’t they inform me of fica .This is gamb when client win credit his money

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I deposited R500 on the 22/08 that didn’t reflect on my account even this today to have received my money

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Won money a couple day ago and have not received my withdrawal. It’s now day 5 and still nothing. There is no way to contact support it’s getting very frustrating.

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I deposited a tenner into Betway for the first time and I had doubled it and withdrew the twenty.Clicked off and back onto Betway and I had been logged out, apparently I have made no transactions (the money had already left my bank) and there is no withdrawals being processed. Hopefully the money comes in my bank in the next few days.

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You know I love this website, but it’s so full of bugs, cash out options are almost never available l, and when they are available they lock your betting slip until one of your bets lose and then basically there’s nothing you can do but take the loss. While response of this company is we going to investigate this problem or that problem but nothing ever happens because it’s the same issues everytime. They make so much money yet they can’t deal with all the bugs. I think it’s quite pathetic for a betting company of this magnitude to have these problems. And yeah like I said they going to reply that going to look into the problem and all that nonsense, yet tomorrow or next week the same problem still exists.

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Refused to give me my free spins after completing the sign up bonus, the terms and conditions were incorrect and they withheld my spins. Do not bet with this company, go with actual bookmakers. Pitiful.

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AWFUL customer service. I’ve been trying for days to get phone of someone about 700 in a missing deposit and I can’t get anyone. The live chat tells me to keep waiting. That was after they told me it was going to refunded but all the sudden nobody knows anymore! What a hassle!

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I made a deposit of £189 on the site it was never credited into my account. Made a deposited of £100 and only £57 was credited into my account. I was told to send in a pdf bank statement which I did since 22 August was told money will be returned now saying the banking team are reviewing it not being processed. Customer service is terrible. Spent hours on a chat bot that take hours and cuts you off most time.

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Apart from not receiving my welcome bonus, Betway are AWFUL for contacting. You can ONLY contact them via web chat, and there is always a queue, and if my mobile phone screen goes off while waiting or if I get a phone call or anything on my phone, it disconnects the caht and I have to re-join the queue again, I have tried to speak to Betway many times but I get disconnected before getting to the front of the queue. And my original issue… a very simple welcome bonus of 125 free spins on a certain game if I sign up and deposit and stake £10. What could be complicated about that? Well, it seems to be complicated to Betway as I have never received them. It looks to be that it is a tactic used by Betway (from speaking to others) where they lure customers in then purposefully do not give bonuses and make it near impossible to actually do anything about it. One last point is their withdrawal process, I have no idea why it takes them so long to even “approve” the refund before it gets to a stage for payment, which also takes several days. My suggestion – avoid Betway

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Been waiting for response with regard to my account, spent over R 200 on airtime alone, sent 4 emails with my personal info no response since 20 th August 2024

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The most dirty disgustinist company I have ever encountered.Disgusting, delusional and corrupt.Do not use BET WAY!!!!Have anyone from this company seen the bee keeper??????It’s coming!!!!!!

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F Shiteyy betway, I hope nobody use betway because I won the free jackpot on the 01/09/2024 but they erased my tickets. I wasted my time on damn bs. what hurts is that in order to get free jackpots you have to bet on Betway soccer which means you have to deposit then bet soccer and they will give you free jackpot but if you win they erase your like it was nothing so my reason to deposit is i was hoping to win these free jackpot but they robed me while watching .PEOPLE STAY AWAY FROM BETWAY THEY WILL ROB YOU DAYLIGHT

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I made free bet jackpots,it send me a message for paid out but I don’t see the balance why?

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Once again 5 days since I requested my payment from this company, am having to deal with South Africa, 🇿🇦 how disgusting is that.I won my money on the 27th of August, it’s now the 1st of September.Anyone who gambles do not use this company, it’s the worst company that I have ever encountered, it borders on abuse of clients.I have contacted the gambling commission, and I have 40000 followers on instagram and tik-tok and facebook, I will be putting everything on social media.DO NOT USE//BETWAY!!!!!!

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Poor app quality and no free bet. During playing the slots on Betway, numerous times the screen starts flickering and the app will just shut down. This has also happened when trying to put a bet on. It has quite frequently as well. Also I have spent £25 on bets as it indicates between Saturday and Friday and I have not yet received my free bet. This is the following Saturday and it clearly indicates how to achieve a free bet. I should have one today and one on Monday. The bot is terrible to try and sort these issues out and there is literally no point of contact to resolve any of these situations. Stay away from Betway!

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Just be careful if you are opening a Betway account or you already have one. I tried to with draw some of my winning over a month ago, and I am still waiting. The customer service is terrible, they have sent me emails, but do not reply to mine. The chat box is a waste of time. I have actully thought about closing my account, but I am convinced that Betway would lose the money during the transaction.

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Scamming dirty rats.rigged games that’s theirs signature sign.Rvery single game rigged.dont recommend this site and avoid at all cost.thieves and cheaters.

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The most disgusting and disgraceful company that I have never encountered.I am owed £942, that I won and after 4 days not paid, I had to send passport, 3 x utility bills, all in pdf, full name address, email address that they already had, then my Betway id, that is near impossible to find, after id sent all this , still no chance of getting my winnings, no contact, nothing, disgusting company.Absolutely shameful and abhorrent.Making me ill.

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Got a super prize wheel award and not for the first time was unable to load their Big Big Fishing Fortune game so was therefore unable to claim 32 free games This has happened on numerous occasions so I am being misled about their loyalty awardsTried to contact them but no answer via their chat botNo wonder they have terrible reviews

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I made a bet which was WON, but they are saying it’s under review and withholding to payout.It has passed now over 30 days and the bet is still not settled.And now they even locked my account so i cant access it. Do not use this site for betting because you don’t get money for your WON bets, and then they lock your account. They are THIEVES!!!

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Can not get hold of anyone,trying to withdraw my money and its stuck in processing, now for 24 hours,never known this before,always get payed straight away,can someone please tell me where my money is

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I upload voucher of 20r yesterday and I didn’t play or bet when I try to bet it show me interdiction founds

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So I had another bet in US Open tennis promotion, met all the T&Cs yet again havent been credited tthe free bet the promotion promises within 24 hours. I had to chase up last time i bet on this promotion-why do i have to keep chasing this Betting company up for their promotional rewards?

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I’m new to betway. My first withdrawal through bank transfer I clicked withdraw Tuesday 27th . Yesterday Wednesday 28th was completely processed and paid out. And today Thursday 29th the money is in my bank It was straight forward. I don’t understand why so many bad reviews. I believe people on here are addicts and very impatient people. Thanks betway for a speedy withdrawal

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I am so surprised, I placed 2 bets on today’s horse racing 14:18 Carlisle my horse finished 3rd and my bets disappeared, I tried to contact betway live chat and email can’t get through. Why my bet disappeared

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An obvious theme here, poor customer support. Against my better judgement I was tempted into the US open tennis promotion whereby a $15 bet would be awarded a $5 free bet. I read and reread the T&C as I have been caught out before by hidden small print Betway loves and I am convinced I met the T&C but over 24 hours later NO free bet. I cannot enquire about this on the company’s website as the automated Bot function does not include this promotion and of course there is no way of contacting anyone to discuss further.

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