Betway PLAYER REVIEWS(4701)
Varun Ahuja
10 January 2023
Comment from ca.trustpilot.com
Please it's a humble request to the team ; to reverse my successfully deposited money.I made a successful deposit of 15000 INR to my betway account ; freedom_tracks99 on 2nd Dec ' 22.In a revert from the team via mail; they told me that it's a successful deposit like months ago ; but from them till now ; they literally got no serious intention to talk about the fact ; and reverse the money back to my bank accountI made 15000 INR to my account freedom_tracks99 ; now it's self - excluded unnecessary.How can I even opt from withdrawal when they blocked my account right after successfully depositing the amount.Please it's a humble request atleast talk about this matter.I somehow believe you guys will surely reverse the amount back ;
Tommy
10 January 2023
Comment from ca.trustpilot.com
Every day for 7 or 8 weeks I have spun the prize wheel on this site. Not once has it been a winner. Bare in mind one of the prizes is three 10p spins on a slot. Total greed and nothing else. If the prize wheel with mostly terrible prizes is as rigged as that; I can assure you I won't spend another penny on Betway. My money is spent in other Casino's that don't rig their bonuses or prize wheels. I'm going to keep on trying to see how long this lasts. I can assure Betway they will never receive another deposit from me until this is changed. I'd advise anybody reading my review to never deposit a penny onto this site. Spin the free to play prize wheel for Months and I can assure you that you will come to notice how rigged and corrupt Betway is/ can be. For the sake of 3 or 5 10p spins lol. I've lost hundreds. Hope yous go bust.
Andy khalaf
09 January 2023
Comment from ca.trustpilot.com
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
mVM
09 January 2023
Comment from ca.trustpilot.com
My withdrawal of Rs12000 is showing funds released for 6 days but the money has not been credited to my account. I submitted a withdrawal request on the 31st of December which means a total of 9 days have passed by.The chat support does not work - it crashes. i have sent an email to support & manager@ but no resolution is in sight.Why you are harassing your own customer
Canadian
09 January 2023
Comment from ca.trustpilot.com
After over 6 months of using their platform and with over 8.000$ deposited, I just got a call yesterday from the "beloved" betway responsible gambling team and they told me that because I gambled too much lately (net position -500$) they have decided to suspend me for 6 months.... I have been betting my whole life and used services in multiple countries, nothing like this ever happened to me before.who are you to determine if someone is "betting too much"????? every individual has it's own income, maybe not everyone is making 2k/month like the moron who froze my account.... Never deposit money on this garbage platform with WOKE policies, who knows when the time comes that they will deem as "OK" to confiscate your money if simply just say something they disagree with.P.S. I am a high income individual(100k$+/year) and there was no issues with my money
Addison Tyler
09 January 2023
Comment from ca.trustpilot.com
This company is so crooked that you cannot pay out because they will take you nowhere, if I had to condemn it. Spending money on them is a waste of money. Your money cannot be retrieved once it has been invested. Don't even consider them. With For?Tune Group LLC, you should invest the entire sum. They are the greatest, therefore working with them will certainly be helpful.
Raaulz
09 January 2023
Comment from ca.trustpilot.com
My user id is rahulz4817 and I have multiple withdrawals pending from 2nd Jan. The processing shows as completed then why'm I not getting paid? Plz resolve this immediately!
MRSAEEDSHAKIR
08 January 2023
Comment from ca.trustpilot.com
22/12 sent 100£ via PayPal didn’t credit but came out of my account, Betway you know the rest as my 2nd review and the only way it seems to get your attention, I have sent the screenshot and been ignored since.Sort it out. !!!
Sumit Bhandari
08 January 2023
Comment from ca.trustpilot.com
whats the update,now provided proof of payment as well, waiting formyour reply please reply asap,its been more than a month,money was deducted on 3rd december 2022
Andy khalaf
08 January 2023
Comment from ca.trustpilot.com
I will keep writing a review every day…I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money
Darren Angela Speight
08 January 2023
Comment from ca.trustpilot.com
Betway manipulate the slots so you will lose. This is illegal but thete is no way to stop it. I have posted some videos on YouTube to show how they rig the slots. Search Betway rigged slots. This company is corrupt and should be closed down. So WARNING STAY AWAY FROM THESE CORRUPT SITES...
Jack Wallis
08 January 2023
Comment from ca.trustpilot.com
Absolutely shocking. Didn't receive my free bet and the live chat that they offer is just a bot that provides no assistance at all.
Shameem Mm
07 January 2023
Comment from ca.trustpilot.com
I made a transaction of INR 25000 through Phonepay to my betway account.The transaction was successful but the money didn't get deposited in BETWAY account. Its been 12 days there is no response from betway so i request please make a solution as soon as possible.
Jagdish Mohanty
07 January 2023
Comment from ca.trustpilot.com
I deposited an amount of 5000 inr on 23rd December 4:24 pm 2022 , that amount never reflected in my betway account, thereafter I tried lot of times for a live chat , they always put me in queue and never turned up , so I have already lost my trust and stopped playing, my id jagdish1985
Piku Piku
07 January 2023
Comment from ca.trustpilot.com
There is showing 5 star in which I didn't give 1 star.5 days ago I receive mail that we investigate in your account but till now after 5 days I didn't get any response from betway side my username is Rishav900 and I deposit 507 inr
Garvit Singh
07 January 2023
Comment from ca.trustpilot.com
Even after providing all document and bank statement. Betway is not processing my withdrawal money to my account. Not sure why they want to cheat customer and their customer care never responds or come on chat anytime.
Yoona
06 January 2023
Comment from ca.trustpilot.com
Its been 3 weeks i didn't get my withdrawal. I deposited some money from my husband's account and sent all the statements. They owe me 4100$ out which 2760$ is my own money. Everytime i talk to support team they ask me to allow some time. If not full amount you guys can keep the winnings which is 1340$ and send me my money 2760$.
Deepanshu Chawla
06 January 2023
Comment from ca.trustpilot.com
Betway is not paying out my withdrawl of $3300. They paid my withdrwl of 400 which was requeted after 3300. It was requested on 26/12/2022 , its been 10 days , everytime customer service make me wait 2 hours to give a standard answer to wait only. Looks like a scam to me now. my username is dchawla3
Shona
06 January 2023
Comment from ca.trustpilot.com
I was told if I placed a £10 bet builder on Chelsea v Manchester City I would receive a £5 free bet within 24 hours, it has been over 24 hours and no bet received ??
Andy khalaf
06 January 2023
Comment from ca.trustpilot.com
I will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway
Brian Vengaroo
05 January 2023
Comment from ca.trustpilot.com
Guys please do not play on this site. It's a real scam. You will be able to deposit easily but you will never be able to withdraw.. I am waiting for refund since 1st and 2nd of december!!!!
Garvit Singh
05 January 2023
Comment from ca.trustpilot.com
They deposited the money only. In case you win and go for withdrawal they stuck the money and there is no way we can reach to their customer support. Every where automated computerised message. They are the worst betting company if you want to take your money back. My account Id garvit2112 and my withdrawal is stuck from last December and tried reaching to their support also no response.
Filip Scheelen
05 January 2023
Comment from ca.trustpilot.com
Im confused ! I like to play on betway casino site ! But i asked to payout 2500euro on 8december ! 21december all was confirmed and the payment was released to the pay out department and until today its still not payed
Andy khalaf
05 January 2023
Comment from ca.trustpilot.com
User name joseph0505 , sent you several emails regarding the deposit I did on Betway the card I used belonged to my mother , you wouldn't give me my winnings of £320 saying that the card I used didn't belong to me if that is the case can you please refund the deposit of £262 which I used on my mothers card ( it's rightfully hers) hope to hear from you soon. Andrew Khakaf
Vinayak Pattanshetti
05 January 2023
Comment from ca.trustpilot.com
The deposits are quick but when it comes to payout they are behaving on borderline scammers. I am waiting since long for my payout and haven't seen them paying it out though they have processed it. Seems like they are waiting for more people to pay in so that they can pay some of it out. And my money is with them.
A Q
05 January 2023
Comment from ca.trustpilot.com
Disorganised bunch of clowns, can’t even credit a bonus over 3 weeks after I qualified for it. I have an active complaint with them on AskGamblers.com where they are just constantly stalling while they ‘investigate’! Their responsible gambling team called me after midnight while I was in the middle of playing, I didn’t know who was calling me and trying to reject the call made me misclick and lose a game I should have won. This company is a disgrace and I won’t be using them again even if they pay me out after seeing all the complaints here. I have seen 1 5 star review from a guy who won! Apart from that, almost all 1 star - I wonder why? Rude live support, horrible people who don’t deserve to be employed.
Jayo
04 January 2023
Comment from ca.trustpilot.com
A joke of a firm i hope theres a way of suing these Scam artists Waiting since december 6th for my withdrawal usual rubbish each day on chat its being looked intoAsked me for same id like 8 or 9 times which i had sent 5 or 6 times and said didnt recieve
Sumit Bhandari
04 January 2023
Comment from ca.trustpilot.com
Do you guys want to refund my money or not its been 1month 1day and still my 2201/- which was deposited through Upi after giving proof of deposit the money has not received in betway account nor in bank account,from past 1month you are saying , We would like to apologize for the long waiting time and can assure you, that we have not forgotten your failed deposit. You mad people i want my money backits been more than a month, YOU CHEATERS , ONLY CHEATS ,How long you guys are taking to check this?making people mad,how long finance team need to investigate 1month or 1year?return my money back ,my many of the friends use betway i will ask each and every on to switch ,Idiot people
Lewis B
04 January 2023
Comment from ca.trustpilot.com
Didn't receive my welcome offer after my first accumulator didn't win. Tried to reach out on live chat but it's just an automated bot that parrots info available on their website. I had to contact them through Twitter which is a bad start.Customer service agreed that I should have received the offer, they have no idea why I haven't. After a few days of back and fore and no resolution despite them agreeing that I have satisfied all conditions I'm ready to chalk them up as a bad bookie and move on. If they aren't willing to honour their own offers you know to walk away, only trouble ahead continuing to bet with them.Plenty of reputable bookmakers out there, no need to bother yourself with the poor ones like this lot.
Omkar tattoo studio
04 January 2023
Comment from ca.trustpilot.com
I have deposited 500 on 8 dec by UPI still get any amount to my account and 21 dec i did 1900 even dat i did not get .. worst service not even replying properly
Vinay Kumar A R
04 January 2023
Comment from ca.trustpilot.com
@betway, It's been almost half a month, just a reply from betway asking transaction details. Still they haven't come back. My ID is anvit_av. Please resolve my issue soon
Andy khalaf
04 January 2023
Comment from ca.trustpilot.com
I cashed out £320 but only received £20…I cashed out £320 but only received £20 the reason Betway gave me was that I did not use my card, I used my mother’s card if that is the case than they can refund all the deposits I did on my Betway account as I was using my mothers card with her approval I used her card and slso bank tranfer like u said in your email u couldn’t pay my winnings as it wasn’t my card well u can now refund the whole of the deposits on my Betway account apart from £10 which was my card that I used u can get your management department to check the bank tranfer is in my mum name. Betway finds excuses not to pay out money. Going yo forward you my mothers bank statements showing the deposit was from her bank by email
Varun Ahuja
03 January 2023
Comment from ca.trustpilot.com
Hey there ; it's Varun here.I deposited 35000 and 15000 to my accounts .ie. Varun_281099 and freedom_tracks99 on 1st and 2nd Dec ' 22.As per your policy, declined deposits are reflected back or reversed back to the bank account within 14 business days.It's a lame ; saying you being such a reputed gambling organization ; came up with zero intention to return the money at the earliest possible time frame.It's more than 2x the double (the time you asked for).How would people trust you now ; Betway has changed.and it's the greed that killed you.Guys it's a request; think before you add money to betway ;
Filip Scheelen
03 January 2023
Comment from ca.trustpilot.com
I asked a pay out on 8december ! My account and adres are confirmed ! The support team works verry wel ! The payout team doesnt work profesional ! Maybe 1 day in a week ! Now on jan 3 2023 still aint not got my money If its not paid on 5januari than i wil go to the gambling commision that will stop them from working ! I will change my review after that i have got my money !
Katarzyna
03 January 2023
Comment from ca.trustpilot.com
If I could give negative stars I would. My favourite game to play is African Quest. On November 20th, 2022 I submitted an email with screenshots of the game not honouring paying lines. Several screenshots. I followed up via chat on weekly basis being told that they are escalating the matter higher up and I will receive an email with the credit and or resolution. Needless to say I gave up waiting in chat for someone to tell me the same thing over and over. Assuming they would at least pull the game or fix it I played last night again. Yup, the game still cheats! Is there a way to report the casino to some sort of commission? Are they regulated by some higher entity? If this happens to people all over the world how much money are they actually stealing?
David Bruen
02 January 2023
Comment from ca.trustpilot.com
Very poor customer service made a withdrawal still not received anything, can’t get hold of any customer service. Feel like I have been scammed.Update Betway have been in touch and my withdrawal is being processed. I do think improvements in customer service are needed
Jonny m
02 January 2023
Comment from ca.trustpilot.com
Still all I'm seeing is bad reviews,I'm still owed a £50 free bet but I've give up trying to get hold of them,isit safe to deposit with them these days?and what have they done with the prize wheel haha I know it's a free game but wow,I've landed on lose everyday for about 4 months now haha
NIXON GEORGE
02 January 2023
Comment from ca.trustpilot.com
On september i made a deposit,amount got debited from my account but its not credited to my gaming account.I tried several times to get it back.But after realising that they dont have any intention to give it back i backed off.dear readers please take it as an advise.If you experiencing the same just move on atleast you can save your time.Now we have a lot of other options to play casinos or do bettings.
arjun babu
02 January 2023
Comment from ca.trustpilot.com
I made a withdrawal on Friday 30th December and they have said the pay out is on or before today 3rd Jan. However when I went to view the withdrawal status now I cannot see the withdrawal transaction in my transaction history. I don’t know if it’s a tech issue or a scam. Never experienced a withdrawal history disappear from my account. Very bad
Robbie C.
02 January 2023
Comment from ca.trustpilot.com
As somebody said their prizewheel game is rigged ? "you didn't win this time". No I didn't. No more than the time before or the time before or the time before. And I won't win next time or the time after or the time after.How are they allowed by law to trick customers with fake games is beyond me. Hope these con artists will shut down soon.
Khaleel Shamkhede
02 January 2023
Comment from ca.trustpilot.com
Pathetic experience with Betway. Placed a free bet which ended up as a tie on moneyline. Instead of returning the bet as per their regulations they credit some random small amount into my account. Their live chat takes at least 2 hours to connect and there is no email facility. Dont bet on Betway.EDIT: Now live chat isn't connecting at all. There is officially no way to contact them. Worst site ever.
Amit Rane
02 January 2023
Comment from ca.trustpilot.com
horrible service joke 21 sept amt 500 deducted successfully not comes in betway betway also knows their deposit server is not proper works people money successfully deducted but they says we didn't received its almost 110 days still each n every day they says same thing our banking professor is working with high priority urgency give some time wait for feedback disgusting every time they say same thing even I can solve this in 1 hour all proof given still they r not working its almost 110 days paas they r still giving my money it's a joke frustration why people will play on betway don't deposit guys on betway ur money will always stucks n they will say same thing we didn't received our banker professor is working n they will say always same thing so it's better never deposit money otherwise they will frustrate u each day for ur own money
Piku Piku
02 January 2023
Comment from ca.trustpilot.com
Rishav900 is my username I make deposit of rs 507 I send deposit proof many time they didn't reply my mail and when I contact with live chat they tell wait you got a reply from betway side but till now no response
Viswanadha raju Mudunuri
01 January 2023
Comment from ca.trustpilot.com
Lost a lot of money!I have lost lot of money.When we loose they dont have any problem. However if we start winning money they will start blocking our account or self exclude us from using the account. Guys don't play in casino's you will only loose.
Andy khalaf
01 January 2023
Comment from ca.trustpilot.com
I cashed out £320 but only received £20 the reason Betway gave me was that I did not use my card, I used my mother’s card if that is the case than they can refund all the deposits I did on my Betway account as I was using my mothers card with her approval I used her card and slso bank tranfer like u said in your email u couldn’t pay my winnings as it wasn’t my card well u can now refund the whole of the deposits on my Betway account apart from £10 which was my card that I used u can get your management department to check the bank tranfer is in my mum name. Betway finds excuses not to pay out money. Going yo forward you my mothers bank statements showing the deposit was from her bank by email
Sameuser
01 January 2023
Comment from ca.trustpilot.com
Prize wheel on betway...well what can I say except that it's proper fixed. So you spin the wheel, you've got 7 chances out of 8 to win something and 1 chance to fall on "lose". Well I played about a hundred times and guess what? I always "lose". What a joke hahaha ? what are the probabilities if it's not fixed? Complete cwap company.
NISIL HANIF
31 December 2022
Comment from ca.trustpilot.com
Signed up on 21st Nov and deposited 2000 INR through UPI, but the money did not credit my player acc but has gone out of my bank.Live Chat - confirmed that the payment was pending at their end and asked me to email a screen shot which I did, since then I have not had a reply and Live Chat defaults to their annoying pointless robot assistant. I have asked the bank to investigate !!! Their investigation never ends. Day 40 asking for my moneySort it out Betway !!
Andy khalaf
31 December 2022
Comment from ca.trustpilot.com
I would like my whole winnings which is rightfully mine as I won it(£320) eventually Betway got back to me and offered me £20 saying the money I won was not my card. This site is a joke the worst site ever , don’t waste your money on Betway , I thought out of good gesture they would pay my whole money, am going to get in touch with trading standard to check this site out , am not the only one that they owe money too must be thousands of customers.
balachandran support
31 December 2022
Comment from ca.trustpilot.com
It's complicated 20days still they didn't solve my problem. I lost my hope cz I withdraw 12th December 50000rs still it's not credited on my account. They not responding about my. Money I think they are cheating
Andy khalaf
10 January 2023
Comment from ca.trustpilot.com
will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money. I am going to get in touch with trading standards to investigate this website Betway the worst site ever they take your money and don’t pay out your winnings
will keep writing a review every day about the money that is owing to me, and the company just ignore this, Betway is far the worst gambling site ever. I just want what rightfully mine £320 is owing to me but the reason you give is the card is not registered in my name well if that is the case please refund all the deposits I have done on Betway. Where’s my money. I am going to get in touch with trading standards to investigate this website Betway the worst site ever they take your money and don’t pay out your winnings