Betway PLAYER REVIEWS(4701)
Matt Trybuch
21 December 2022
Comment from ca.trustpilot.com
I have waited in the chat support queue today for 7 hours, Finally to get to 1 and to never get through and the website dropping me from the queue. I deposited money and then doubled it, only after I doubled it did the app put me to zero with an email saying my name didn’t match on the deposit method. I want my money back.
Cecil Morrison
20 December 2022
Comment from ca.trustpilot.com
This has got to be the worst place to play Casino Slots.The sportsbook I like but omg what horrendous gameplay for slots. Worst odds ever.I dont think I believe this place has winners with the inconsistent gameplay Im dealing with on here.
Mason Percival
20 December 2022
Comment from ca.trustpilot.com
Absolutely disgusting I have spent £466 on this site and won absolutely nothing back I literally got some free spins from them games and payed out £30 they are scammers and I will be raising a dispute with my bank to get every single penny back I have been scammed don’t play !!!!
Varun Ahuja
20 December 2022
Comment from ca.trustpilot.com
Betway Asked Me To Forward My Bank Statement (Deposit Proofs) so they can process my transfer 3 days ago.I submitted them everything (payment screenshots) + bank statement instantly..It's been 4 days i haven't got a reply from them ; despite asking them.Please it's a humble request to reverse my money back to my bank account.I transferred 35000 INR to Varun_281099 and 15000 INR to freedom_tracks99 successful.Please it's a humble request
Sofia Rustico
20 December 2022
Comment from ca.trustpilot.com
Please report this company to trading standards. They have the power to take them to court, essentially close them down. Please report to them go on trading standard website…Absolute joke. They claimed that I didn’t even place a bet? and all of a sudden they didn’t know their systems,And regardless of evidence and when I emailed they replied with we no longer use this email ?
Keri
20 December 2022
Comment from ca.trustpilot.com
My withdrawal has been pending for 26days or more. Although additional info was requested here and I gave it, nothing was actually done to help me receive my payment. On multiple occasions I talked with live chat support who said “you will see the withdrawal in your bank in 24hrs…next 36hrs…next 36-48hrs” Yet I’m still waiting. I don’t understand.
Nitin Yadav
20 December 2022
Comment from ca.trustpilot.com
My username is nitiny4891 and i made a withdrawal request of 34500 INR 8 days back. On asking customer support for the tentative time for the withdrawal amount to reflect in my bank account they tricked me and framed as if i am relying on betway money for my personal expenses and self excluded my account. Now i am not sure if i am going to receive my withdrawal money back.
SIVA
19 December 2022
Comment from ca.trustpilot.com
Hi,I had a deposit of 20000 INR through UPI on 23rd Nov 2022. The deposit was neither credited to betway nor refunded to bank. From the first day i am following up they just update banking team is reviewing it..Being such a giant organisation they are verifying them so long.One day when i reached support they said we received feedback pls provide transid,amount and date you did it. After that they said it will be credited by eod. Again today they are saying it is under review. i see some conspiracy like to loot our money. I will update status here after 2days here.IF SOMETHING IS DONE THAN ITS GOOD FOR ALL. ELSE LET ALL OF US WHO LOST THE MONEY WILL JOIN IN ONE GROUP AND PROCEED WHAT SHOULD BE DONE IN INDIA FOR THEM TO LOOT INDIAN MONEY.
Brian Vengaroo
19 December 2022
Comment from ca.trustpilot.com
Worst experience ever. Deposits in few seconds but never received my withdrawal. They said they can't transfer funds on the same credit card I've used to deposit... User( Mauritianguy)
Tomow
19 December 2022
Comment from ca.trustpilot.com
Withdrew money on Saturday but it hasn’t even appeared as pending , there is no status so looks like the withdrawal never even happened. I am starting to worry that it’s never going to appear never mind get to me before Christmas as I was hoping for. Spoke to someone on chat but they fobbed me off with “it’s the weekend so you’ll see progress on Monday”. Hoping they get it sorted soon, but looking at other reviews I’m not so sure!
Varun Ahuja
19 December 2022
Comment from ca.trustpilot.com
On 1st Dec , 2022 ; i deposited 35 000 INR via UPI to my betway account - Varun281099 and on 2nd Dec ' 22 i deposited 15 000 INR via UPI to my account - freedom_tracks99.So as per their policy , UPI transaction / deposits took within 2 - 24 hrs to get reflected.Now it's been more than 15 days , still haven't received a official confirmation about the deposited funds or why it took so late..On being asked, they are clueless and the support team is trained perfect to run through the circles..Totally pathetic and unsatisfactory , never trust betway.So as per the policy , they
Ryan Pharaoh
19 December 2022
Comment from ca.trustpilot.com
I have tried to withdrawal my funds from my betway account for weeks. On the site, it clearly states up to 3 business days once payment is processed but I still have not received my withdrawal. It's sad because it's almost Christmas and i'm worried my money won't arrive by then. The customer support system is really bad. The only way is the live chat but even then, I tried them everyday for the last week but no one has responded to me or got to me even though it says the i'm "next in line". Betway Team , please respond and fix this issue ASAP. my username is rtanious
Ngoako Ramalepe
19 December 2022
Comment from ca.trustpilot.com
From the day the worldcup tournament had started I knew Argentina was winning. I literally saved up my last cents for the finale match for Argentina ?? win. I couldn't have chosen a fraud server like Betway to place my bet.Argentina won but Betway says it's a draw selection because of the 90minutes BS, we all know that WC's finals don't end in a flipping draw. Let's alone the system was giving badgate messages during the match, I tried the cashout option when it was 2:0 but ofcos Betway had a strategy to scam people by manipulating the server. I'm beyond frustrated by this fraud of a company ??????????????? it's going to be a tough December???
chaithanya ravisankar
18 December 2022
Comment from ca.trustpilot.com
Hi Team,I have a good experience. I di play responsible gambling with minimal deposit I made a deposit of 20000inr on 23rd November 2022 but it was not credited neither into bank nor betway. Every day banking team Is reviewing it.Username chaituit. Send statement all needed can you resolve this
Sarz
18 December 2022
Comment from ca.trustpilot.com
UThe biggest con of using this bookie is the customer support. Just avoid it if the customer support is the need for you.My username (satishraju27) - It’s been over a year since I have self excluded, I have tried all my ways to reinstate the account, even their support email has not responded back to my query ever. Their chat support takes more than 2 hours to connect. Infact, they have not shown any improvement on customer support for years now. Just avoid this bookie.
Pam
18 December 2022
Comment from ca.trustpilot.com
Ive been waiting for a password to deposit my money for over a month now. What a scam i was in queue so many times and each time they say we will revert this to our payments team. But still nothing has been sent. They certainly dont take care of their customers
Balaji R
18 December 2022
Comment from ca.trustpilot.com
My three time UPI deposit amount, Rs,1500,Rs,1480,Rs, 500 not credited my betway account i registered complaint throw email I submit all proof many time I chat with customer service, customer service anent say wait for 17 days but still 1 month going not response worst service betway
Nitish Taneja
17 December 2022
Comment from ca.trustpilot.com
Deposit not reflected till now from 1stdec2022 INR2710 NO RESPOSE FROM TEAM plz hlp me trustpilot team its vry frustrating now nobody response me
gtpaul
17 December 2022
Comment from ca.trustpilot.com
Having problems withdrawing from account.It is still stuck in the system and its impossible to get hold of live chat (your stuck in an endless queue and then after hours of waiting you get an automated bot)I just want my withdrawals paid or some answers etc.I can see why people go on ask gamblers website to log complaints as there is no other way etc.My user name is gtpaul69 if there are any betway staff reading this, thanks
Steve
16 December 2022
Comment from ca.trustpilot.com
I have only ever used trustpilot twice in my life and both times its for Betway bad experiences.......a withdrawal made on Tuesday at 6pm has still not been processed by them at 9am on Friday morning, reason given.....There isnt one. Look for people like me who bet on horses and sport and just want an easy time and to get their money after they make a withdrawal just use Betfair, Hills or Paddys its just so much less hassle and time out of your life. Before anyone thinks its docs, they are all sent and passed years ago, they have told me twice on livechat no reason.....just use someone else trust me
aseyuje serujjj
16 December 2022
Comment from ca.trustpilot.com
This company has THE SLOWEST WITHDRAWAL TIMES OF ALL COMPANIES. It takes MORE THAN 2 weeks to get the money to your bank account, which kills the satisfaction of the winning.AVOID AVOID AVOID.I am still waiting for the money they owe me.With Bet365 i get the money in 2 hours. With PariMatch i get the money for 2-6 hours.BUT HERE YOU HAVE TO WAIT A WHOLE WEEK BEFORE THE MONEY GET TO YOUR BANK ACCOUNT.AVOID!!!!
Anjan Kumar
16 December 2022
Comment from ca.trustpilot.com
Hello I m anjan kumar playing on betway since may2022. My player id is realanjan.I have regularly deposited and withdrawal on betway but now dialogue box is showing that account is not verified. I have uploaded driving licence and bank statement but account still not verified. This is very unfortunate that service is slow and poor
Ray
16 December 2022
Comment from ca.trustpilot.com
Believe the reviews. DO NOT open an account with these guys if you wish to play casino. Regulated by themselves and limited to very low payouts. IBAS should be on you lot like a tramp on a sandwich. You are an insult to the industry. Your life expectancy is limited by your utter greed !! You have been warned.
aseyuje serujjj
15 December 2022
Comment from ca.trustpilot.com
WITHDRAWAL TIMES MORE THAN 5 DAYS. GUYS NEVER BET HERE AS WHEN YOU WITHDRAW MONEY IT WILL TAKE A WHOLE WEEK FOR THEM TO REFLECT ON YOUR BANK ACCOUNT. IN BET365 I GET THE MONEY IN UNDER 15 MINUTES. HERE I HAVE TO WAIT DAYS.AVOID!!!
Sumit Bhandari
15 December 2022
Comment from ca.trustpilot.com
Still no reply at all and still the agent is advising that payment team is looking into it ,from 3rd of Decemeber and today is 15th of december still they haven’t got anything still and its been 5days betway had put mailsaying Hi SumitUsername: SumitBhandaryThank you for contacting Betway support. With regards to your deposit of 2,200INR made on the 3rd December. We have escalated your bank statement to our banking team for further review. Please allow time for our banking team to look into your query.You are more than welcome to come back onto chat after 48 hours for an update on your deposit. Should you require any further assistance, please do not hesitate to contact us. Kind RegardsbThey fool the people nothing else such a pathetic so called team
Josh Michaluk
15 December 2022
Comment from ca.trustpilot.com
Crashes and they take your bets. Happened twice and they have a “policy” that if you get “disconnected” then they keep your bet. Very convenient for them. Do not trust this app!!
Varun Ahuja
15 December 2022
Comment from ca.trustpilot.com
So guys ; lemme be real honest.Honestly ; being a part of betway from the past 7 or 8 months.I now have lost the faith in betway as they came up betraying me.So on 1st Dec ' 22 ; i deposited 35000 INR to my betway account.And 15000 INR to my other account; Till Today ie 15 Dec ' 22 ; i haven't recieved a single confrontation from the team.That always ask to allow time to them in order to get a feedback.The guy intentionally blocked my accounts ; and till today i have no clue whether they are gonna return my money or not.So betway is not a trustworthy bookmaker now ; do think twice before getting your money into this.Also ; the customer support is pathetic.They don't care about the emotions or feelings of the person.All that betway care is about goddam money.So never invest a penny on betway; they are fraudsters.
Andrew Pritchard
15 December 2022
Comment from ca.trustpilot.com
Apparently they look into your credit history and put deposit amounts on that is ridiculous i work and get paid enough money to decide if i want to spend 50 pounds a month but when i try and deposit i have nothing but mither i need to send a code from my banking account total fuss will never use again and i recommend no one else does shocking site really bad
LiLy Forester
15 December 2022
Comment from ca.trustpilot.com
Your agents are totally unprofessional and your system tried to ignore my issue. I have to wait for so long to take my money back, and I tried to contact with your team so many times. The only answer is waiting or more terrible that they deleted my account when I tried to contact them without announcing. It does make sense. I just have a feeling betway are truly scam. Now I am still waiting my money without period.
Henry
15 December 2022
Comment from ca.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Edwin Titi
14 December 2022
Comment from ca.trustpilot.com
Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and withdraws low amount. Now it will take forever for people like me to withdraw something from betway and probably waste it here itselfEither way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.
Rahul Dandriyal
14 December 2022
Comment from ca.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Anwar
14 December 2022
Comment from ca.trustpilot.com
Joined Betway Sunday night lots of games and things to do. I won often ,lost on some games which is expected, i had some small wins and 2 decent wins , I withdraw 5times in last 48hrs and today all my winnings was paid to me. Thank you Betway, I love playing the games. Had lots if Fun. Recommended to my sister
Lisa
13 December 2022
Comment from ca.trustpilot.com
What can I say about Betway.com that hasn't been said on here already. Their customer support is horrendous, they only offer one form of contact and that is via live chat. No security questions when you contact them on chat, definitely a red flag.Wait for withdrawals with bated breath... It's been well over a week now since my withdrawal was 'processed' but not paid out. No resolutions provided, no escalations to payment, no reasons as to why. The best they can do is tell you to wait. At times I doubt if I'm even talking to a real person. It's a shame as the site is good but the lack of security and service is appalling. Gambling Commission should definitely look into this company.No private message??
Daniel
13 December 2022
Comment from ca.trustpilot.com
So many issues with the site I am an avid gambler and love using many different sites but considering the withdrawal timeframes and the fact I wasn't credited my super prize wheel spin Customer service is a joke btw do not put your money into here there's a good chance you may never get it back so with that in mind if I get my money back I won't be using the site anymore
Anupam Usharia
12 December 2022
Comment from ca.trustpilot.com
My 100000 INR in 2 transactions 50k each are still pending on betway where i have produced all the required documents for my verification.The transaction are now as old as 10th and 11th November Repectively. I trusted betway as a friend recommended but never knew i would be stuck this bad.I have mailed them multiple times and each mail is reverted in a s long as 3-4 days.Now they aremt even considering Police verified documents which are provided to them.I will highly recommend you guys not to play on this site.I have a really big amount stuck with them. On tellong them this amount is huge to me, they even banned my account under responsible gaming. This is a big scandal going on. If i am stuck like this, there would be many struggling with these guys.I am even planning to go through legal waya now.
Kevin Hoffmann
12 December 2022
Comment from ca.trustpilot.com
1 month waiting for a withdrawI´ve been waiting for over 1 month to withdraw my funds, and all I get is a message to wait more 48 hours, a tottaly ridiculous situation.
Joe
12 December 2022
Comment from ca.trustpilot.com
Really terrible customer support made a bank transfer which never reached my account and have shared the transaction id from my bank and even my bank statement which they will not use and I do not want them to have all of my private information. Terrible company go somewhere else they will not help.
Ganesh b
11 December 2022
Comment from ca.trustpilot.com
I deposited 5000 money on 6th December still now that money not credited in betway account. Chat representative team will tell that payment team was reviewing your ticket and there now timeframe to resolve the issue. There are big big scammers don't trap this betway
Betway Scams
11 December 2022
Comment from ca.trustpilot.com
Scammed me out of $150 and also scammed me on live blackjack, stuck me in a game with bots who hit a 15/17 against a 5 on my 200 bet.. provided proof to betwaysupportdotcom and they want to review further. do not put any money on this site. You’re bound to be scammed. I’ve got photos/videos listed on Reddit of all occurrences. Total scam loss $559
Bock Sandy
11 December 2022
Comment from ca.trustpilot.com
I played on this site from Canada and using my own money and refusing "Bonus" money i actually won 16KBut after now 4 months of trying to get my winnings they ignore and ignore want this and want that, they want me to prove i own the debit card i used for them to send me my winnings. They took my money from it but wont give it back this company so disappointing.
RatingsJim
11 December 2022
Comment from ca.trustpilot.com
Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and wins low. With 5000, it'll take forever and countless bets of winning and losing.On top of that, as soon as you are closing in, they'll again increase the limit to 10000 or higher. Might as well make it 1 million to lul users into risking more. This way you'll ALWAYS be chasing. Now, your money stays stuck till you get to 5000 or you could just stop playing and forsake the money lying in the account.Either way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.
Palle ramesh
11 December 2022
Comment from ca.trustpilot.com
My deposit 5000 amount almost 50 days completed still saying under review under review wt the hell is reviewing and I am asking in chat they automatically put my account into self exclusion-plz give my amount back
Sumit Chauhan
11 December 2022
Comment from ca.trustpilot.com
I wrote a review last time to which they replied me that they have received my documents and will be taking care but after that again nothing happened.... They never give you your refund... Whenever I chat with them they clearly say that can not give any time frame that when I will get my withdrawal.... Such a Scammers
R Mason
10 December 2022
Comment from ca.trustpilot.com
It's shocking and does not even deserve 1 star. I never win on the Slots. All I want is to be entertained and win from time to time. It's impossible to win on Betway. They pay you in the beginning and then it's all downhill from there. Save your money people... don't let them take you for a ride too!!!
Sumit Bhandari
10 December 2022
Comment from ca.trustpilot.com
Have deposited 2201/- inr on 3rd of December and still there is no answer for it all the agents say its under review and one of the agent told your funds will be credited in 9th of december but yesterday again i had chat with agent she was on the same page what the very first agent advised me its under review, why they give false statements,so pathetic they are
chandan boini
09 December 2022
Comment from ca.trustpilot.com
This is in reference to my previous complaint regarding my deposit. I have been following up with betway multiple time and get the same response everytime.Their support system is the worst and specially their banking team. Don't trust betway and they do nothing for you.
Matt Pritchard
09 December 2022
Comment from ca.trustpilot.com
I have been waiting TWO months for payment and received every excuse under the sun. Just this week I've emailed Betway twice without response after responses stopped. I feel like I'll ever get the money owed to me. A very poor customer experience.
ROACHBOY SLIM
09 December 2022
Comment from ca.trustpilot.com
You guys need to figure out your withdrawal system, I’m not waiting 2 weeks because you can’t withdrawal my money into the account I deposited from, then Interac sends me the passwords for the withdrawals after being told to do Interac instead…. BOTH passwords were wrong. Now it’s gonna take a full week to put it back in the betway account and bring it back out . Everyone should just switch to mgm this company purposely does this so they can hold on to more capital and keep you playing. Very scummy way to run a business . Betway I want my money
Omkar tattoo studio
21 December 2022
Comment from ca.trustpilot.com
I have deposited amount of 500 by UPI idi Manish Kumar at 9 dec still my amount is not received to my account ..and by today 21 dec i deposit again 1900 by UPI idi to Aster service ...still i didn't get my amount to my account ..suhi12 ... Plz kindly check and resolve my issue
I have deposited amount of 500 by UPI idi Manish Kumar at 9 dec still my amount is not received to my account ..and by today 21 dec i deposit again 1900 by UPI idi to Aster service …still i didn’t get my amount to my account ..suhi12 … Plz kindly check and resolve my issue