Betway PLAYER REVIEWS(4701)
Faham Haider
05 October 2022
Comment from ca.trustpilot.com
Never faced any issue with the company but suddenly their payment is delayed and I am frustrated that they are not giving any response. Waited for 6 hours for a chat but was still unable to get in touch with an executive. I am switching.
Dawn Boxall
05 October 2022
Comment from ca.trustpilot.com
I've been with betway a while now but hadn't been on it in months I won only 49 pounds but it usually goes in within 12 hours its not gone in there is no way to communicate with them live chat is just a bot emails arnt monitored phone number just cuts you off my user name is dawnb123
Michael
05 October 2022
Comment from ca.trustpilot.com
Happy to take money… when wanting to withdraw… they took forever to respond, eventually send me a verification link. So I did this… only to find my account is locked.And I had already verified my account when I opened it? What is wrong you
Rijo Jose K
05 October 2022
Comment from ca.trustpilot.com
I have been played multiple sports betting site experience.Compare to any other sports betting site, Betway is taking more time for withdraw.Minimum 1 week time.Also pure customer care service.
GrazziMan
04 October 2022
Comment from ca.trustpilot.com
Do not use this company….I have been waiting over a week for a refund of a deposit I made by debit card…. they have received the money but absolutely no urgency in returning it to me…. their live chat is completely useless and just fob u off with no resolution…. nobody answers ur emails and it is impossible to talk to anybody there. I will be making a complaint to the Gambling commission about this company … they should not be allowed to operate as the service is just not acceptable.
Luke
04 October 2022
Comment from ca.trustpilot.com
Took a deposit off me and not put the money onto my account balance, it shows its left my bank but its not in my account. No way of contacting them, no email, no phone number and when you click live chat option its just automated and gets you nowhere. Fraud of a company! Avoid at all costs
dhananjaya gopi
04 October 2022
Comment from ca.trustpilot.com
I HAD WITHDRAWN TOTAL OF 8 WITHDRAWLS FROM 26TH AND 28TH OF SEPTEMBER IT IS STILL MENTIONING THAT PROCESSING HAD COMPLETED BUT FUNDS TILL NOT REFLECTING TO MY BANK ACCOUNT .. I BELIEVE IN THE BETWAY SO SO MUCH AND IT IS TRUST WORTHY KINDLY RESOLVE AS TO PLAY AGAIN WITH CONFIDENCE
D Lorenzo
04 October 2022
Comment from ca.trustpilot.com
I have also deposited £100 and it has not shown in my account, I have emailed 3 different emails which then I received a message saying they are not actively monitored, I called a telephone number which again cut me off saying the same. I cannot believe how a regulated company has NO customer support, making it virtually impossible to contact. A disgrace I'm now £100 down and can't connect them.
keilen rooker
04 October 2022
Comment from ca.trustpilot.com
Horrible gambling site. Avoid at all costs as they will cheat and steal your money from you. When you try to contact anyone they will avoid you and end the chat. Do not use betway, use any other site. It disgusts me how scummy and gross they are.
Priyank
04 October 2022
Comment from ca.trustpilot.com
When I deposited I lost Rs 30000 then again I deposited I started wining,Later they stopped my account and withdrawals are pending total Rs 125000.There is no response on email or chat after waiting 4 hrs for chat the agent closed chat everytime.Total fraud looting people's money fraudsters.
Sammy Spudz
04 October 2022
Comment from ca.trustpilot.com
Constant withdrawal issues, something systematically wrong with this company and doubt they are telling people the full story. Possibly they are having financial difficulties given how hard it is for them to do basic payments?
Richard Downs
03 October 2022
Comment from ca.trustpilot.com
Been waiting 2 months to receive the money I withdrew. Sent all my details to validate account, which strangely they weren't bothered about when I deposited. Keep getting emails saying there looking into it but still no money forthcoming. Absolute horrific company to deal with and worst of all you can not talk to a human being.
Hardiksinh
03 October 2022
Comment from ca.trustpilot.com
Hi Betway Support,I have my 6 withdrawals pending since 26 Sep 2022, I shows fund has been released but not received yet into my account. Please find the details below:Withdrawal Ref: 1. 2652250602. 2652250903. 2652501064. 2653076505. 2653080206. 265329105 (Received 40K on 1st Oct 2022, Thank you Betway)Kindly look at above 5 withdrawals Betway Support team.I request you kindly look at this issue ASAP and Please do needful.I will update you all as soon as I receive other payments
Jonny m
03 October 2022
Comment from ca.trustpilot.com
Looks like we got 2 Betway workers on here,if you are light doesn't mean just because you haven't had trouble with them,lucky you lol ,but as you can see myself and hundreds more have had a nightmare with them
NIXON GEORGE
03 October 2022
Comment from ca.trustpilot.com
My 2 deposit got rejected on 19/09 and shared statement with the team.On 28th one got refunded and now they were asking for another statement for the refund of remaing one which made on same date.Actually they had it but they are not ready to escalate it.Also very much disappointing approach from the customer support too.They try to close the chat asap without a cosidering our 2 hour wait to reach there.I am not worried about refund now,but its too bad to treat a customer like this.
Reddy Dasharath
03 October 2022
Comment from ca.trustpilot.com
I Kept withdraw on 26th sep still it was not credited in my account.. it was showing processing completed but ur not doing paid.Please make it fast or.. give some response. There is no customer careSupport.worst experience facing right now.
Anupam kumar
03 October 2022
Comment from ca.trustpilot.com
Hi Betway team,To whomever it may concern, I am your regular customer since 3 years and are on very good terms with you. Please pay my last 2 withdrawal which has exceeded your payout time frame. The withdrawal activity happened long back.. All it says processing completed, fund released and sent for withdrawal. Please do it so that I can resume my actions at your website. Thank you.
Shawn
03 October 2022
Comment from ca.trustpilot.com
And judging by a lot of other recent posts, I’m not the only one.They also make it absolutely impossible for you to get in contact with them. No telephone contact number and just an automated live chat system, from which it is virtually impossible to speak to an actual human.I have now escalated this matter, as I would recommend everybody similarly affected do so. How any supposedly licensed betting company can get away with this behaviour is beyond me.
Kayla
03 October 2022
Comment from ca.trustpilot.com
One of my top favorites! It’s not my #1 but they do have quick & easy withdrawals & deposits. They don't just eat through your deposit, they give great back & fourth play. My favourite thing though is their promotions/bonuses. I love how you still get a percentage of a big win plus your deposit even though you didn’t meet the bonus playthrough requirement, which the requirements to turn bonus money into real cash that you can withdraw is so achievable anyways & not hard to meet like a lot of online casinos. So it’s great. #1 for bonuses for sure.
Deepak bhagi
03 October 2022
Comment from ca.trustpilot.com
They are just fraud ..they will give u a withdrawal for 1000/2000/3000Not more than tht..U will loose in lakhs and will not be able to take ur withdrawal..They are totally cheat......sale Inka imaan ek gareeb punter se bhi gaya guzra hai...mere 54000 kha gaye..14 din tak bolte rahe...some processing issue uske baad account blocked...hahaha chor hai madarxhod ke bacheInki ma chodunga ab mai
Ryan Skafi
03 October 2022
Comment from ca.trustpilot.com
My withdrawal card option pending for over 1 month despite providing all required documents, everytime contacting the call center same answer “it is under review my payment team”Also no answer on emails nor phone calls, had to close account as this looks too fraudulent
Santhosh Yerra
03 October 2022
Comment from ca.trustpilot.com
All it’s going well and good with my betway account, from last week there is no update on my account re-opening and also about funds which supposed credit in bank account it’s been more than 5 days which never used happened to me, please look into this high priority thank you
MrFloryn100
02 October 2022
Comment from ca.trustpilot.com
All games win, only Real Madrid to win with osasuna 1-0 for real osasuna to equalise in min 69 since there this f…s won’t allow you to cash out any penny, ..t company do not use it as it there to take your money
Prasoon katiyar
02 October 2022
Comment from ca.trustpilot.com
I have deposited money on 23 sept..it is more than a week..still not got deposit yet..I have sent every details of payment even bank statement..but nothing progress..now I have got one thing for sure..they are frauds..just cheating us ..beware guys of these betway fraudsters
jJohannes BalBin
02 October 2022
Comment from ca.trustpilot.com
Don't expect in return if they mess up your money! Escalated, review,wait for 48hours,we will contact you and Etc.this all parts of their excuses but in the end 0$00000$$0 results.betway fraud I accept it already.thanks and but no thanks.
Vicky Seth
02 October 2022
Comment from ca.trustpilot.com
I am withdraw my wining ammont but betway team not tasfer money in my account till time.I am deposit my betway account throw upi but not update till time i am send many mail but proper reply and i am chat customer care again not proper solution Guys please not use this app be care ful
Karthick Dev
02 October 2022
Comment from ca.trustpilot.com
Guy's please wait there is going on some withdrawal issues definitely your payment is credit in your account soon. I was discussed with betway team today don't believe the rumours.All is fine
Jonny m
02 October 2022
Comment from ca.trustpilot.com
Has anyone had any response from Betway yet ?because I haven't and its about 2 weeks now my 1st deposit was took from me and nit put in my account, with no reply,there is no doubt there's something dodgy going on,but how are they still running posting adds and sending emails about promotions it's sick,how hasn't anyone like the gcuk got involved?
Vladislavs Parols
02 October 2022
Comment from ca.trustpilot.com
Stole money and not cooperating. Be warned. Deposited £375. Bank confirmed payment went through and for 4 days balance has not updated. Betway useless and not doing anything saying just wait. Now have no option but to report as fraudulent transaction from Betway.
Ashok Kumar
01 October 2022
Comment from ca.trustpilot.com
I withdrawn my amount of 24000 on 20 sep 2022, but not credited to my account.. Customer support unavailable and chats will takes long wait and then it closes without solutions.. When will i get my withdrawls
routhu Prithvi
01 October 2022
Comment from ca.trustpilot.com
I am having a worst experience with betway as my account locked and i done the following procedure by submitting the required documents but there is no response from the team and the most irritating thing is that we cannot reach customer care and they are not at all responding to mails so after seeing lot of reviews i came to know that there are lot of things going sideways with betway as with lots of deposits they are locking the accounts and even after submission of documents they are not responding
Mohammed Azgar Ali M
01 October 2022
Comment from ca.trustpilot.com
Dear Betway Team,Pl. consider this as critical, I have raised withdrawal request on 24th and still its reflecting as process completed. Please priorities this else will have serious consequences as am willing to go for legal forum if it is not happening. Am waiting for your call and resolution.This is my second escalations, process my withdraw immediately
Karthik
01 October 2022
Comment from ca.trustpilot.com
I tired of waiting for my 1200 INR , it was in same status "funds have been released " but even after 5 days ,I didn't got money to my bank account, my first transaction was quick.Please resolve it then only I will give good review ...Username : kkallu
Miracle
01 October 2022
Comment from ca.trustpilot.com
2nd escalation. Already posted my experience and betway reached to me via private message. Shared my details to them to look into it. Post that again no reply. What's going on Betway? You guys are loosing brand reputation. Just resolve the issue.
saaqib dalwai
30 September 2022
Comment from ca.trustpilot.com
Dear betway Team,I have been playing with betway for huge amounts and long time.my withdrwal of 170000 is pending since 24/09/2022.I also said if swift is an issue transfer me through astropay.kindly advice if betway is a scam so that i dont go for future deposits wuth betway.kindly confirm immediately.
Abhishek Bandodkar
30 September 2022
Comment from ca.trustpilot.com
My withdrawal 265133528 shows processing completed since 24 sept when will the same be paid. The same has never happened before.I have been contacted by betway but still money is showing as processing, awaiting resolutionAmount - INR 3196
Zahid Ali
30 September 2022
Comment from ca.trustpilot.com
Betway Is Cheating With UsI Made A request of 49999 INR on dated 21 september 2022 already 10 days crossed fund not credited in my account even they block my account and giving so much excusesthese is fraud company
Jonny m
30 September 2022
Comment from ca.trustpilot.com
Feel sick I got to go on 1 star,guys seriously even if you been with them for a few years like me don't try and deposit on here please,they have took 2 deposits from me and not on my account,its been about 2 weeks altogether now and they have took everything away so you can't contact them,I've give up,there's streams going up on YouTube about them,so if anyone comes on here get your banking stuff of thier site,If anyone wants Prof of this I will post it on here,or just send me a message il show you
Dayanand Appaji
30 September 2022
Comment from ca.trustpilot.com
Honest? You should ask them this question Sir.Its our hard earned money.Why don't you question them.I appreciate if you stop them from everything because every one of us are suffering.I have the evidence.
Ed holmes
30 September 2022
Comment from ca.trustpilot.com
This company is impossible to contact. I have 5 deposits that betway took off me and appear on my bank statement but didnt appear has credit on my betway account.This has happened before and my online bank shown as pending payments to which i got back after 4/5 days however on this occasion they have taken the money and i just cannot contact them. Avoid taking the chance with these as i have read other reviews where people have had the same experience ?
UMESH BISHT
30 September 2022
Comment from ca.trustpilot.com
Betway is doing fraud. I have been made a withdrawal of rs 4000 on 20th september, 2022 and rs 6050 withdrawal on 27th spetember, 2022 but till now no withdrawal is reflected into my account. When i tried to contact their customer support on twitter the reply from betway's side was "Hello there. Our Payments Team have made us aware of a slight delay in the processing of withdrawals. We have our Team working on the matter to get this resolved as soon as possible. We do thank you for your patience and understanding during this time, and we can assure you that it will be resolved soon." And after that they didn't resolve my problem. Now they don't even do a reply to my querries. Now i am getting a feeling that betway is doing scam with indian customers.
Vinay GOUD KALALI
30 September 2022
Comment from ca.trustpilot.com
Betway is a big scam. Please be away to this company. You won't face any issue while deposit the money but while doing withdrawal betway agents tell you that they are facing technical issues to disburse the amount and they don't give your winning. Agents will say wait for next week, the same thing will continue again and again. It will take hardly 3 to 4 hours to reach betway contact support team as well. Betway is playing with the customers patience. They don't respond to your urgency, If you convey your emergency as well. There are so many applications like 10croc and 1x bet. These applications will release the funds 2 to 24 hrs.
DARREN
30 September 2022
Comment from ca.trustpilot.com
It would seem that it is becoming a very common issue . Betway take money however don’t pay out . Effectively leaving your status in proceeding . You try and get help but nothing happens . Most sites pay put within 2 hours . This has been over 72
Harsha
30 September 2022
Comment from ca.trustpilot.com
I have 6 withdrawals pending since 21st. Please look into it. Its very hard to contact live support.Edit: got an update saying withdrawal is processed and should reach within few days.
Sandeep
29 September 2022
Comment from ca.trustpilot.com
After stating my withdrawal issue, betway people contacted me via email saying that withdrawal process not successful due to Swift process,but right now am trying to contact them via live chat in waiting list is more than 300+ and not able connect to them.Betway people will not respond to me mails, I don't know when will my withdrawal amount will be processed ???It's been 10days not progress from you end.Kindly Waiting for solution to this as soon as possible.
SUSHIL GEHLOT
29 September 2022
Comment from ca.trustpilot.com
It is a Scam, Please keep away from this Website, there is another Betting apps and website which is Providing better service than Betway and that are genuine.my INR 1000 is still not credited to my Betway account which I have deposited on 8th Sep'2022 and I have withdrawn INR 7000 on 21st Sep'2022, that is also not credited to my bank account till date.This is totally a scam company, everyone be aware and keep away
Vipin Kashyap
29 September 2022
Comment from ca.trustpilot.com
Hello friends plz stop using betway because if you want to deposit they will do it working a minutes and if you want to withdraw than you have to wait to many days and now these days from September 2022 they become a scammer because they stop doing payment to indian customers . All the indian betway user have facing the same problem the payment stuck on processing complete after completing process the payment stuck and to be very honest they will not pay to their indian customers because they scammed us yes you read it right they scammed us . When you talk to their support first you have to wait for the 3 4 hours to chat with their support and after connecting with support all agents are saying the same ( issue will resolve as soon as possible and they don't have any time frame) Betway staff are theif
Ashvin Sharma
29 September 2022
Comment from ca.trustpilot.com
Dear All,Like you all my withdrawals has been stuck for 15 days now. It's at 3rd stage "Processing Completed " and Fund has been released but not received anything till date. Dear all I think we all should join or make WhatsApp group or make Telegram Channel. where we all can discuss and be ready with proof (e.g. Screenshots of Betway Account, Bank statement of Deposit).We all shall contribute and hire High Court or Supreme Court Lawyer. Should complain Internation Gaming Organization ,Betway and all sites and Apps operating in India should banned or get ours hard earned money back.Please someone make Telegram or WhatsApp group as I am not that expert in all that. Guys be together don't let these guys think Indians are Fool.
Vineeth
29 September 2022
Comment from ca.trustpilot.com
What is happening betway? Did u close ur account in India? Where is my withdrawal? 21st September processing is competed and amount is released, but not credited in my account. 100000 INR is my withdrawal amount. Can’t access to ur customer care. Did u people cheat with our Indian Costumers ?? We people wil make a mass petition against ur company if u people did give our winning money.. we people are not fools…. We are all educated and know how to handle this crisis. So give our winning money asap…
Anon
05 October 2022
Comment from ca.trustpilot.com
Scam. Have not payed me my money no way of getting in contact their email is suspended, live chat is an automated bot that cannot assist and no telephone number. What type of company is this?
Scam. Have not payed me my money no way of getting in contact their email is suspended, live chat is an automated bot that cannot assist and no telephone number. What type of company is this?