Betway PLAYER REVIEWS(4701)
sameer ragghav
08 September 2022
Comment from ca.trustpilot.com
Betway ko india mai blocked kr dena chayieye kyunki yh sirf paisa loot rahe.agar aap win kr jayoge to account looked kr denge.yh sabse gatiya side hai.aur jayada gatiya inka customer support jo kabhi kaam hi nahi krta mai 4 din se kosi kr raha hun but 150 waiting show always.mera account looked kr diya ab mujhe koi customer support nahi mil rahi.plz koi bhi iss per apna account mt banana warna rona padega...
Mr Martin Collins
07 September 2022
Comment from ca.trustpilot.com
Best odds still not sorted.Bet was placed at 2.13 on the 4th July for the 220 race at York. £100 stake on Lucky Man which was 9/2 when bet was put on. Horse won at 6/1
jJohannes BalBin
07 September 2022
Comment from ca.trustpilot.com
Everytime I ask my missing winning money they ask me the proof.and send the proof of my account/utility bills.and they still refused to look into it when the rep ask me to send the statement with a right address I wait for the bank to change it and already send it but still they refused to accept it.my goodness it's so stressful I will tell 8 of my buddies to avoid this betwaysite. $600 and already 2moths and I'm still begging to them.bulls.
Steph
07 September 2022
Comment from ca.trustpilot.com
I would give 0 stars if I could . Stay away people ! Terrible casino! I closed my account over a month ago, bad rtp. Anyways last week they took 550 dollars out of my bank account (5 separate charges) . How is this possible ? My account is not active . Messaged them had to send in a bunch of bank work… hmmm still haven’t got my money back that you theives takes.
Billy Stanbridge
07 September 2022
Comment from ca.trustpilot.com
Still waiting on a withdrawal from 6 days away can't contact anyway so rubbish this app do not recommend it to anyone
Arun Kumar BV
07 September 2022
Comment from ca.trustpilot.com
Please don’t use this Betway site. When u try to withdraw they will ask for verification of documents. I have send the documents more than 10 times. And mailed more than 25 emails but also they won’t verify and won’t allow for withdrawal. Customer support is worst amoung all don’t deposit into this site
raj singh
07 September 2022
Comment from ca.trustpilot.com
Hi I'm writing this cause I've contacted the police and lawyers regarding betway, I made two withdrawals one for 12000.00 dollars and one for 1014.27 dollars and they have not paid my funds its been four days now, as soon as I withdrew over 10000 dollars they locked my account I had withdrawn from them before with no problems. But now they just keep telling be the operations team is reviewing my withdrawal. This is by far the worst service I've ever seen, betway does not want to pay large amounts.
Odile Ela Rousselle
06 September 2022
Comment from ca.trustpilot.com
This is an update of my previous review. I had been informed that my account would be reviewed by today, Sept. 5, 2022 and it has not been reviewed. My account is still locked even after my submitting all the documents requested from Betway. My contacting the live chat was useless, they have no idea what is going on. I am still owed my $200.00 deposit that I did not get to play because they conveniently locked my account after I made the deposit on August 21, 2022.I don't recommend this website at all. They, for one, don't keep their word, secondly, their customer service is useless. Overall, they are not a trustworthy outfit and I now regret spending my time and money on their online casino.
Alexandru Serban
06 September 2022
Comment from ca.trustpilot.com
I made a withdrawal of £200 4 days ago to the account from which I deposited, and today I receive an email saying that they could not deposit my money, but I should go in and try again, but the balance is 0, unbelievable! I do not recommend!
Adam
06 September 2022
Comment from ca.trustpilot.com
Are you scam artists? Signed up for £30 free matched bet. Placed bet never received free bet. Got told yesterday they can only see a horse racing promotion, no betway I signed up and clicked on the £30 free matched bet. I’ve done my bit now please can you do your bit
Jack
05 September 2022
Comment from ca.trustpilot.com
Twice in a month I've taken up an offer emailed to me, stake a certain amount and receive a free £5 bet and twice I've not received the free bet. Raised this on live chat first time round, been told it's escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.
Js
05 September 2022
Comment from ca.trustpilot.com
Took £928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling £928 which says betway my bank has a block on gambling so I don’t know how they got around it. They keep saying they will ring me or that it takes some time I’m sure there can’t be that many complaints to deal with if the where a legitimate company.
Mr Martin Collins
05 September 2022
Comment from ca.trustpilot.com
Not received best odds on bet at York on 4th September. Lucky Man won at 6/1 was 9/2 when put bet on. Can’t get on live chat or make phone call. Not had many problems apart from this but this needs sorting
OCH Oldclassichint
04 September 2022
Comment from ca.trustpilot.com
Caca company/ platform etc. Absolute rubish as anything they got on is rigged. They'll give you a win to lure you, between 200 to 600, then you can play thousands. You'll not see any bonus games, hardly will pay like some bobs in tens of spins. Rigged. Hopefully they will get closed. As for the money you managed to milk out of me buy yourselves cream for internal hemorrhoids.
Adam
04 September 2022
Comment from ca.trustpilot.com
Hi betway. I’ve signed up for the promotion”First acca on us “. Placed a £28 treble with odds bigger than 2/1. The bet lost but I’ve not received my free bet. No way of contacting you, robot just goes around in circles
billy fitzs
04 September 2022
Comment from ca.trustpilot.com
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.
sameer ragghav
03 September 2022
Comment from ca.trustpilot.com
Betway is a frood site when you lose money they never looked your account but if any mistake you win they suddenly looked your account without your permission. After you try customer care they are helpless.so plz don't play betway its very frood I play four years but i win 20000 thousands only then they looked my account without any reasons.now any customer care do not help me...
Ricky Adlington
03 September 2022
Comment from ca.trustpilot.com
Another scam site been playing on here over six months on all games and not had a single win. Also when sport betting they suspend your cash out offer when your teams are winning.. very very poor site ?
Gergő Babróczki
02 September 2022
Comment from ca.trustpilot.com
I won on a slot machine, not a small amount. And since then I can't log in, my account is locked. ??? And I can't access my money either ??? Give me the money I won ??
Bill Jennings
02 September 2022
Comment from ca.trustpilot.com
Total scam artists. And their contact them chat with us is 1000% a bot. Tries to say it isn't but asks the same simple questions over and over. Ask it something complex and nothing but crickets. I put 200 dollars in made one bet and after that I could never access the site again. Gone. And no way to contact any real person. If you want to lose your money, put it into betway.com. Scammers!
domenic capone
02 September 2022
Comment from ca.trustpilot.com
Hey guys avoid betway at all cost they are a scam I won 24k over one month ago and I only got 3000$ so far they keep on sending my withdrawal to the wrong email after I’ve told them several times that’s not my email. You want to know the funny part on august 19 they sent me 3000$ to the correct email and they last two week they sent my money to the wrong email figure that one out. I think betway should fire there employees in the payment department because clearly they must be all uneducated to keep sending my money the wrong email
Matt
02 September 2022
Comment from ca.trustpilot.com
Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to "update my withdrawal method" and provided all the documents they needed for the payouts to come through - IT'S NOT WORTH IT. There's still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there's no sign of it yet. And I've pretty much given up on it. There's a bunch of Indians - notorious for their scamming practices - that work as customer support executives there. That should be the red flag. Don't deposit, just stay away.
sonu singh
02 September 2022
Comment from ca.trustpilot.com
This is froud site my withdrawal not receive over 4 days my user I'd. Gandharv55
Yvonne
01 September 2022
Comment from ca.trustpilot.com
Absolutely shocking service and site! I signed up and deposited a small amount of money! And won £2k, I went to withdraw my money and immediately I knew what was going to happen!! Got a email saying they needed Utility bill and photographic ID which I provided and then I got another email asking for proof of deposit which I then provided via a PDF of my bank statements! I heard nothing back for a few days and then logged onto my account to try and speak to a agent on live chat to find out that my account has been closed down!!? And then I email them as there is no other way to contact them and they took 5 days to reply and I’ve since had 3 emails from them asking to upload a proof of purchase and everything single email has told me to send my documents to a completely different email address! Account still closed down and still no closer to receiving my payout! Absolutely shambles of a company! PLEASE PLEASE PLEASE AVOID!!!!!
Kelvin Qian
31 August 2022
Comment from ca.trustpilot.com
Betway is a pure scam, beware guys.
MrSergeiz
31 August 2022
Comment from ca.trustpilot.com
Limit you fast if you're winning player . Withdrawal takes so many time and they asks everytime a new document. Completely s**t
Odile Ela Rousselle
31 August 2022
Comment from ca.trustpilot.com
I had not played at this website for over two years and played a lot of money last Sunday, August 28, 2022. Apparently, my depositing and playing large amounts of money triggered something, a red flag, that has resulted in my account being locked.1. You are not informed that if you play over $1000.00 on the same day that they will lock your account.2. You are then told, oh, we don't know why your account is locked but your account is being reviewed, and we will contact you.3. They don't tell you when they will contact you unless you go on their website and get a person in the live chat. I was informed that I would not be contacted until September 3, which is an error because the 3rd is on a Saturday and they don't work during the weekend.4. I do not recommend this online casino at all andall I want is my last deposit back; they will probablyask for all kinds of documents to let me have my money back. Horrible online casino!
Ant
31 August 2022
Comment from ca.trustpilot.com
Placed a £25 acca with the sign up bonus first acca on us. Bet lost but haven’t received my £25 free bet
Steve
31 August 2022
Comment from ca.trustpilot.com
Betway will withhold your money from you. Day 13 since my withdrawal request. I've given them all the documentation they need to verify me so that is not an excuse. Their verification and withdrawal times are considerably below the industry standard. Holding on to your liquid assets is directly tied to their revenue strategy. Flirting with the regs there. They are uncontactable, hidden behind a wall of automated bots and self-serve articles. No phone number, no way to get at live chat if your concern is withdrawal. The market is saturated with online bookmakers and casinos. Do not use Betway, use an alternative that is not employing such underhanded techniques. I will keep this post updated so you can all see the true severity of how long it takes them to return my own money to me.
Ian Andrews
31 August 2022
Comment from ca.trustpilot.com
Analyse the reviews . You will see until May 2022 , Betway got mostly good reviews, but reviews have changed hugely for the worse since then.In my case , all my 2022 transactions disappeared from my Betway account history sometime after May . This included 3 bets which should have been still open , settled bets , deposits and withdrawals . The 2021 transactions still show . The "Betway Team" is investigating & they say it will take a month . The sudden turn since May 2022 to clients leaving bad reviews about Betway tells me they may have a major management or financial problem . For this reason , I have complained to the Regulator , the Malta Gaming Authority . I had cause to complain to MGA a few years ago about Paddypower and they were successful in getting my money back .
Samith Victor
30 August 2022
Comment from ca.trustpilot.com
Hi ,I was regularly playing in parimatch but one of the agent from betway connected through WhatsApp and informed me that he going to my account if I don't deposit the money. So on 30/08/2022 I done the payment of 10000rs suddenly agent informed me that he going to send upi link from betway and I need to deposit the amount. I refused to do so because my some colleagues got scammed in the same manner . Immediately betway agent closed my account without giving 10k of my deposit amount. I have all the proof and evidence. So please stay away from betway.
Lauren S
29 August 2022
Comment from ca.trustpilot.com
New customer at Betway and waiting for two nice withdrawals, didn’t realise they didn’t process over weekends unlike other companies, I’m getting very stressed and worried after reading all these negatives reviews I’m not going to even get these funds, tried to contact someone is nigh on impossible but have spoken to someone on Twitter who’s been helpful but still no further forward I just want my funds processed so I can treat my children as I have never won before, please betway please process this withdrawal and stop all the anxiety because of the awful reviews, have been waiting for an update and still have nothing I think it’s safe to say I’m getting any of my winnings so will proceed to escalate this matter and it’s unfair putting customers through this
James Conroy
29 August 2022
Comment from ca.trustpilot.com
over the past 4 to 5 months I've managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They've written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I've contacted them asking for this to be resolved and they are adamant they will not pay... I am going to have to raise a case to the UK Regulator
Axsel Loughlin
29 August 2022
Comment from ca.trustpilot.com
Roulette is a scam on Betway casino. Took screen recordings because it was out of control. Over 20 times consecutive color. Obviously not when I bet on that color. The amount of times this has happened it countless. And if you switch to that color it stops it’s pattern. Betting 1st and second tier over 10times in a row it lands on 3rd tier. Should be illegal to have sites like this. The smaller you bet the less it’s “NGR” is aggressive but the higher you bet it becomes blatantly obvious that there’s something not right. Please don’t do as I did and try and win some of ur losses back either. It’s just gets worse.
Lalan Gupta
29 August 2022
Comment from ca.trustpilot.com
I have deposited 9,000 INR by netbanking but deposit didn't credit into my account, i'm trying to contact by live chat with no one there, only bot queue 25- 9 queue in 6 hours, i do not understand what to do, i'm waitting from 2 days
J T
29 August 2022
Comment from ca.trustpilot.com
Today is my 17days of my withdrawal until now i didn’t receive yet my money. I don’t nkow what happened. They locked my acount and they blocked me in costumer support. I Dont have any news to my withdrawal.I accidentally deposited 4k which is supposed to be 400 only.so I decided to not to play. withdraw my money.now Im worries everyday I hope they return my money
gibin john
28 August 2022
Comment from ca.trustpilot.com
Betway is scamming app ..I lost 10000rs ..I process of banning from India ..modder fucokers find better job ..beggars
Cheryl Russell
27 August 2022
Comment from ca.trustpilot.com
Slightly concerned after reading the reviews regarding withdrawal issues . I have submitted a withdrawal for £2300 on Friday at 12:08pm . Below is the information they advise on their website regarding withdrawals ⭐️Same Day Withdrawals We know how important it is for you to receive your withdrawal as quickly as possible. We now offer industry leading Visa Direct transactions which allow debit card withdrawals to reach UK based bank accounts in less than 12 hours.*⭐️So I’m slightly confused as to why I’m now being advised that they don’t process withdrawals on a weekend . This is the first I have heard as every other agent has advised me that the process normally takes 24hrs .A little disappointed at the whole process to be honest . Just found out I’m now clear of cancer and wanted to celebrate with family and friends this weekend with the money and I have explained this to Betway but I’m still no further forward . All the staff are extremely helpful and lovely to deal with but if this is standard company policy for withdrawals I may be reluctant to continue using Betway if I have to wait much longer . Other casinos such as Mr Green. William Hill , Gala etc all offer payouts instantly and karamba , hey spin , greenplay etc process within hours and this includes weekends
domenic capone
26 August 2022
Comment from ca.trustpilot.com
Hey guys I won 24k$ more than one month ago I only got 3000$ So far every time I ask them where’s the rest of my money they always say allow more time betway is very unprofessional it looks like they take peoples money and when it’s time for them to pay they do everything not to paid this is not right
Somepalli Kiran kumar
26 August 2022
Comment from ca.trustpilot.com
My I'd is gittar. Worrest customer support. If you deposit 10 times only 7 you get success. Remaining they are taking. You cannot expect any solution.I stopped depositing from last 20 days. As they are not responding. BET365 best one.
David Ord
25 August 2022
Comment from ca.trustpilot.com
Have a small withdrawal of £17.50 . Told it failed due to incorrect bank details yet was able to deposit using same account . Told would have to provide a different withdrawal method . When I suggested debit card they said I would need to deposit first before they would make the withdrawal on my debit card which I am not prepared to do . 6 emails and still not resolved. Avoid at all costs
J T
25 August 2022
Comment from ca.trustpilot.com
@betway:I withdraw 4k August 13,it show paid in statut but until now not receive yet my money. It’s been 12days already Betway mgmt please need actionUsername:jet301990
Nish
24 August 2022
Comment from ca.trustpilot.com
I deposited $700 into my betway account by etransfer and it didn’t show up on my gaming account. It was auto deposited by payper inc and the funds left my bank account. I have been contacting customer support for over one week and have not received my money back. My money is missing and I have sent several screenshots of evidence showing that the etransfer succesfully deposited. I spoke to their customer service agents by chat and received many difference responses saying they assured me my money would be returned in 2-3 business days. I have not received it. I don’t understand why there is no phone line for such a large site. I contacted my bank who advised me to involve the police for theft of funds. The bank stated that the vendor needs to transfer the money back. I asked several times on chat to speak to a manager and my request was ignored. Looking to take legal action at this point.
M. Owens
23 August 2022
Comment from ca.trustpilot.com
I opened a Betway account to compare to the betting website I normally use. Deposit £50, receive £50 bonus. After registering my details, including debit card, I tried to place my £50 first deposit but my bank refused to authorise. Strange, as I had a 4-figure sum in account (which I checked). I also checked the details were correct on Betway's website. Tried a few more times with same result. I then used one of the other options of paying direct from my bank account which went through no problem. When I didn't receive the £50 bonus, I contacted Customer Services only to be told that hidden away in the small print of the T&Cs, was the rule bonuses were only given if a debit card was used to make first deposit. I can't believe such an important condition wasn't clearly stated. A silly and unnecessary way to lose a new customer.
Krunal Mistri
23 August 2022
Comment from ca.trustpilot.com
It's 180 days over,i request a withdrawal of 40000INR and 30000INR and 4000INR,in month of March 6th 2022.they still not paid my withdrawal,they were telling we are reviewing your account from last 180 days,I don't know their experts may like test cricket,Test cricket will gets finished in maximum of 5 days,but these blóody motherfukers torturing me from last 180 days in the name of reviewing.When i contact them in live chat,they inform me we haven't received a feedback from concerned department,your querry will be resolved as soon has possible,they destroyed the meaning of the sentence "As soon has possible".they were torturing me mentally,my mental illness has increased due to this blóody bustards
Lucky Masie
23 August 2022
Comment from ca.trustpilot.com
Hi my name is lucky masie machubeni, I need you to assist me with the changing of my old number to the new numberMy old number is 0795307489New number is 0645317312I will appreciate your helpThanks
Ben B
23 August 2022
Comment from ca.trustpilot.com
Do not register with this betting site! They promise you a free bet deal when you sign up, then don't give you it when you settle. You then can't get in touch with them, as they don't monitor their support email or contact number, just an automated response saying read FAQ's. The live chat is just an automated thing which is no help at all!. They are a con!
Terry
23 August 2022
Comment from ca.trustpilot.com
Shocking...did a bet builder on manu v liverpool...liverpool over 4.5 corners up...man u to score up and salah to score up and maguire to get booked..didnt play...gave me my tenner back...shouldve paid out on the other 3...if salah didnt score would i have got my tenner back as a void bet...doubt it...ps i didnt get the free fiver bet either for doing a tenner bet builder on this match which was the reason i did it...fake promotion
Danny Smith
23 August 2022
Comment from ca.trustpilot.com
Betway are scamming assholllles I won 1500 soon as I won it they blocked my account my mrs uncle works Firth police and are investigating the matter and will make sure the site gets closed down so none else gets scammed
Moin Banani
08 September 2022
Comment from ca.trustpilot.com
They just repeated one thing, we have checked with team and you don't qualify.
They just repeated one thing, we have checked with team and you don’t qualify.