Betway Review

Disgusting! Don’t process withdrawals for days!! They take deposits 24/7, I win money for the first time and request withdrawal around 10pm Friday, I begin a live chat yesterday to see where the withdrawal is, as help section states 24 hours for withdrawals. To be told, we DO NOT PROCESS WITHDRAWALS AT WEEKENDS. They take money at anytime but will only pay you back on a business day

Reply

Had a free bet settled incorrectly ,not a great amount just the principle, but no way to contact anybody as just automated. Zero customer service provision with this company

Reply

As by today august 7 2022 I’m still waiting for my money and this since july 20. I left so many messages just to enquire but zero answers. By far the worst betting experience ever.

Reply

Dealers are so nice and gentle in conversation and withdrawal or deposit also on time. No problem at all everything is fine betway are doing good job with fair gameplay and quick deposit and withdrawal they have lots of withdrawal or deposit options for us(indian players) live chat is little bit disappointed but other than everything is fine i think, betway is so good with their promises. Thanks betway

Reply

I Do have a question with a game in esports but i cannot contact on live chat. only a bot appears. Please do contact me it is very important

Reply

I deposited R500 last week and made a bet yesterday,2 hours later I couldn’t access my account.I tried contacting bet and no response.Just let me login so I can take my money elsewhere this is a stupid site.

Reply

Literally eats your money … not much fun here as a valued customer and someone who like to play for fun…. I find it absolutely disgusting that it takes your money in seconds will take my custom else where

Reply

This site has stopped all live chat, it’s all bots now. No actual person no phone number no customer services, so you can be scammed non stop and can’t say nothing! It says deposit ten get a super prize well that’s a lie it doesn’t give you anything, and nobody to talk to on the whole site, it even claims to have live chat but it’s fake avoid this site there are better more trustworthy sites betway is a scam!!!!!!!

Reply

This is horrendous no live chat agent just keeps giving me a automated service going round in circles. Put me right off the site. No free bet issued for promo I participated in.

Reply

I made a winning bet on the horses and Betway decided that the bet was a loss and never paid me out. There is NO way to easily contact support to question the decision. I am right and I am very disappointed with Betway. I would like the bet reviewed and the settlement made. It’s not a lot of money but a winning bet should be honoured by this company

Reply

Awesome gameplay. Responsible gambling options. No problems with withdrawal and deposits. Funds withdraw in bank just 1or 2 days after withdrawal request. Betway is fully committed with his promises. I play with betway from 2 or 3 years. And they don’t disturb me on any single occasion when I withdraw or deposit. Blackjack and roulette is my favourite games. I am not talk about my win or lose its my fault if I lose and its my luck if I win but odds are always at their top i love very much. Thanks betway you are always good with your efforts.. Happy Gaming Responsible gambling

Reply

This is by far the worst when it comes to customer support. It takes minimum 2 hours to connect and then again disconnnect. None are responsible. Its a shame.

Reply

Betway is scam app I lost 2500 rs after deposit ..once you win games they will lock your account ..beggars ..find some better job instead of scamming …I will never hesitate to write a review for my life time

Reply

2 days of frustration and still not over. I received a message on my mobile informing me of 15 free spins on Fishin Pots of Gold but after opting in and loading the game the free spins did not load. I tried contacting Betway via live chat but cannot get past the automated response which is no help. I Can not find a telephone number to call and the only email contact I have responds with the following message “You’ve mailed us from an email address that doesn’t match any accounts on our system” which is very strange as that is the email used to send and receive the verification documents? The free spins are only available for 1 more day (today) but with no hope of being able to contact anyone to resolve the issue it looks like my time with Betway has come to an end. I would hate to think what difficulties I would have contacting Betway with a serious issue.

Reply

They respond to every complaint here with””Hi, X.Thanks for your feedback.We’ll contact you as soon as we’re done reviewing your account.Regards,The Betway team””Then proceed to send you an email saying to “reach out” if you have any complaints, but they don’t even have an actively monitored email address that you can respond to! I have all the evidence in the world for my case but they still choose to scam and not respond.

Reply

Hi, I am playing betway site and i am not known this this site before. my friend referral for me ,so i am next playing this site and i am winning funds are hold 30 more days not swifted till now. This site customer support is very slow resolve by problem

Reply

They are great when you deposit but when you withdraw they don’t want to know. Make some comment about the card you are using to withdraw isn’t correct even though it’s the same as I deposited with. To make it worse you are not allowed to talk to anyone and using the on line chat is a complete waste of time. My advice is to give them a wide berth.

Reply

Deposit not reflecting in account. Did a bank transfer and money is out my account. It’s now more than 48 hours later. Only option to get hold of support is via live chat which is mostly automated replies. After several attempts finally managed to get on the chat with a consultant Nikita. I was advised to send proof of payment to support@betway to which I got an automated reply that the mailbox is not been monitored. Pathetic customer service from Betway. Unable to get a consultant on live chat ever since and no number to call.

Reply

NO CUSTOMER LOYALTY FROM BETWAY After 20 years with this company they excluded me from all of their promotions without even informing me Really poor service They won’t get another penny from me

Reply

Hey my name is Pranav the Betway app is complete frauding and scamming people in India reason behind I m talking is that I played 2 days and win small amount of money I put my withdrawal to process and the main thing is that after that they locked my account coz I was playing or Winning small amounts worst app don’t play in this betway fraud app.Pranav2302 user name Betway don’t resolve my issue yet.

Reply

It’s been 3 months but you’re not paying, betway, someone take it out India

Reply

I made a deposit on 23rd of April 2022 till now not received they were asked for statement for 3 months which also sent, which supposed to be resolved within 7 days, now they are saying can’t say how long this will take, don’t trust betway instead better to go for any waste sites…

Reply

I am completely wager and send of proof my account verification next 24 hours I checked my account is locked no any mail no any problem account is locked

Reply

Exit this company from Bhenchod India I had created an account in Betway 3 days ago on 30th July I uploaded aadhar photos for verificationAaj check kiya to account is locked why i am contact live support account review Bhenchod which review to do in 3 days you haven’t finished the wager yet Give back the money betway team

Reply

There is absolutely no way to contact this company – chat is just BOT, phone numbers don’t work and email address just auto replies to say the mailbox is not monitored. If you have a query or issue with bet not being settled correctly you are stuffed. I would not advise anyone to use this site.

Reply

RIGGED!!In the last month I’ve spent over £700 on this site, I’ve only played one single game. The same game every time. I spin at £1.20 and I have not ever had 1 bonus. Not one single bonus, I’ve been playing this game a long time and even on other sites you get a fair couple of bonus’s. Also the game I play has now been removed from the App and you can only access it by web browser. Please stay completely clear of this site honestly, I know the rush will make you think you can win. On a site as rigged as this you cannot win.

Reply

My account was indefinite self excluded with my confirmation or my request, what I said is just a question on Twitter asking if I indefinite self excluded, my balance will be paid or not as account still unverified and delay verification for more than 7 days , stated “just a question” and ” I only ask I know the steps for indefinite self exclusion” and I also asked ” if I close my account, my balance will be paid or not ” so why then indefinite self excluded and not close account as I asked about two cases , never sent to me to confirm this exclusion, not even suspended my account till discuss gambling responsible with me , they excluded my account after a minute from my last deposit as if I want to make this what let me to deposit then , now I only asked them to consider account is closed not indefinite self exclusion as I want to open a new account and also to get my balance there

Reply

Are you people gonna unlocked my account or not how much time you are gonna take for the issue you are not calling me even when I have told you to call me . Or I will mail my entire issue to uk gambling commission . Really becoz of Betway I lose my trust and hope my money is there in pending withdrawal. You to do one thing if you people wanna keep account locked you keep it just give me my winnings which are available on my account. Worst app ever no response since 72 hours . This kind of worst service you give to people who trust you blindly.User name – anuja5151Don’t play , beggars find some work

Reply

My Betway account got self excluded and betway allow me to withdraw my money and i gave them my withdraw account and other necessary information. Next day i got a message on whatsapp and they said they are from betway support team and ask me for my personal details and documents.I was not aware about that and gave my details to him.Leter he changed my registered id and phone number and ask me 50000 INR to get back my account.But i didn’t give him money and he threat me that you won’t get money too.I inform the betway about this but they are not listening to me.This money is extremely important for me.This money will decide my future.Please help me.Betway let him change my Mail id and Phone number so easily.I didn’t get any otp on my phone number or my My mail id.Please i need you help.Thanks.

Reply

I have won 250 pounds (uk) and I withdrawed it and they said please add a different card to withdraw it as the transaction was unsuccessful which I have done and they sending me stupid emails asking to withdraw it like I dont know how to … There is no money for me to withdraw its been over 2 weeks and still nothing ,If you want me to Withdraw my winnings at least put it back to my balance on betway but my balance is 0.00 , When you tried to contact live support the numbers do not work , there is a live chat robot which again does not let you speak with somebody directly only options to choose from which are not relevant, Highly do not reccomend this website I feel scammed !!! Never ever will use again , worst website I have ever seen in my life.

Reply

Yet another crap site with hardly any bonuses and when they do land you win a fiver. What a joke !! Just closed my account . You’ve lost a customer.

Reply

Please Once Check my account.. I Bet India vs West Indies match 40 overs Best is 281.5 above But Rain Stopped and Only Played 36 overs So How to Decided i won or lost Please tell this is unfair… I Strongly recommending this bet is Void

Reply

This site as an utter disgrace, take take your money give you absolute no free bets EVER , made 2 formal complaint about this none of which have been replied to at all , won’t be placing any further bets I will be finding a new site today to join , bet they get back to me about this review today though , chat page does not work x tells you to follow a link and no link and looking at previous feedback everyone else seems to say the same , no phone number either and that have dismantled there email contact as well , looks very clear what they are doing give you no method to contact them on so in essence no one complains as there is no way to contact them , worst site and customer service I have seen in my life , avoid like the plaque

Reply

I had some winnings today without letting me know why you have locked my account reply to my mails,

Reply

I’ve read All the reviews the betway team leave,they will contact with a personal message,these or in my case do not come,I have even threatened them with legal proceedings but they don’t seem to care,they think they are above the law,maybe they are,but I will perserver as I will not be beaten by a multiple customer who treat their clients with contempt, a question why can I not give a company zero ratings,which surely betway deserve ?

Reply

EDIT: Withdrawal successfully done after changing payment method. PRE EDIT: I have been mostly a losing customer on Betway and whenever I have won, withdrawals have been smooth. But recently something very strange happened which may be a cause of concern. I made a withdrawal of rs 5780 and rs 5322 on this site for two successive days to my skrill account. The first one went through without an issue. But the second one I received a strange email from customer service that the wallet I used is invalid. This was impossible as the previous day, withdrawal went through without any issue.Then I deposited a small amount of rs 501 to check if the skrill wallet indeed was functioning and the deposit was successful without any problem. When I contacted customer service, they were acting very weird and not telling me what the issue was. Hope customer service of betway sorts this soon and there is nothing sinister involved.

Reply

Dear betway scammer I just read your 7.2 terms and conditions and 100% sure that I have not violated any terms …I have proofs and emails that you guys will deposite half of wining money to the account ..it’s your cheap tricks to scam people ..my legal team is working on it to kick out from India …you scam people who win money on betway ..beggars I will never get hesitate to write my review till it gets ban till life time …scammers find good job ..Thanks I will never get hesitate to write a review ..will be bannned soon scammers

Reply

I have phoned this site. emailed them and was told its a gamble what is the gamble it’s the free daily prize wheel promotion no its not a gamble it’s a fix of the biggest magnitude. why you might ask and I will tell you. I have spun the wheel daily for the last 189 days with not one single win not One. Because its a free game they are doing nothing wrong. All the other sites I’ve tried might only drop you a win now and again and it’s only a pittance most of the time, but that pittance is still a win on betway there is never ever ever a win so my advice is try some other sites like virgin games, gala casino to name a few good luck were ever you play but don’t try betway

Reply

Requested a withdrawal of 680usd over a week ago. I keep asking the live chat guys when will it be paid and they just keep saying that it’s been processed it’s taken a while have lost quite some money with Betway in the past so didn’t expect this from them when I won

Reply

Sir I had one issue of amount of inr 5000 pending not deposited to my account and i had to wait for so long to touch with live chat and replay from chat is wait for 2weeks 48hours and goes on still my issue not sorted today i contacted same and said i needed that amount for my commitment because it was pending from so long and for this reason he himself self excluded me for 6months is it fair . See everyone will have commitment na what’s issue in that and that too self excluding without asking at all i need my account pls do the needful

Reply

Betway has robbed me of $150 winnings. I have sent them my documents multiple times asking for my money to be released and it has been nearly 2 months…no one replies to my emails…the chat option is only a bot so no help at all…I guess I’ll just add that to the thousands of dollars already loss playing on their site…just unbelievable!!!!Betway contacted me after this review and were of no assistance whatsoever. Asking me to follow the same steps that I took many weeks ago that does not work for which I already sent them screen shots of…but the merry go round continues!!!

Reply

Where is my sign up free bet? Placed my bet, followed the t and c’s but yet no free bet. First acca on us upto £30. Please can you add my free bet. No contact number, no chat, nothing.Darren Picton

Reply

Not bad. Good boosts but they stop you using then after a few days

Reply

Signed up for the £30 free bet if you lose your first acca, which I of course did. No free bets. The live chat isn’t a live chat, just an automated one that sends you round in circles and you can’t talk to a human, sent emails to support but they’re “not manned inboxes anymore” Just disgraceful

Reply

I won £1000 on the daily 4 to win promotion on the site. No contact from them what so ever, so no payout.There is no method of contacting any human at Betway. I suspect it is just a company run by bots. Not sure how they get to operate in the UK. I’ve written to the UK Gambling commission who are responsible for gambling companies to report them. Not much else can do. As many others have said avoid, there are plenty of companies who do have human contact, stick with them.

Reply

Would advise anyone not to use Betway based on my personal experience. Was good initially, they offer good promotions etc. I received one payout of $140 from a multi. Then I proceeded to lose for about 2 years (lol) not depositing large amounts but enough to put $5 multis on sports. I was finally able to get a $200 multi around March of this year. I requested a payout but nothing happened. I have used chat 3 times since then, sent requested details to Betway and nothing has happened, no communication throughout. I’ve suspected that it’s some kind of anti-money laundering process they have to go through….but ultimately they have shown zero willingness to help at all. To top it off I have logged on to my account where I can no longer access the help chat. In the meantime I’ve been using Leo Vegas and deposited multiple times and withdrawn 3 times. Long story short, don’t touch Betway but try Leo Vegas!

Reply

*STAY AWAY*Opened an account with betway. Placed a couple of bets and while I was watching my bets a message came up saying my account is closed. I then tried to use the cash out to claw some money back and they turned that off so I couldn’t cash out and end result I lost the 2 bets. I got in contact with them explaining the situation and they said there’s nothing they could do. While I was writing another reply on live chat they cut me off. A member called Nicole was really rude! Going to take the matter further. Got screenshots etc…Stick to the bigger betting sites like bet365, coral, William hill etc…. Guys.

Reply

I cannot believe all the negative reviews.I has a small issue with withdrawal which was partly my fault and contacted live chat and it was sorted within 5 minutes by Lorenzo.I was also able to communicate quickly and regularly through the company’s social media channels..5 star service all round Thankyou

Reply

30 mail sent but no reply betway team not give my money all are proof send you don’t use this site Indian people hold payment no way to receive money

Reply

Signed up for first acca on us, bet £25 but never had my free £25 bet. I’ve done my bit, why not do your bit and give me the £25 you promise on the sign up page. No link to contact anybody, terrible

Reply