Betway PLAYER REVIEWS(4701)
Er Ranjit Chaurasiya
20 July 2022
Comment from ca.trustpilot.com
i have withdraw 1000 on 13 July and 1000 on 18 July but till now i have not receive in my account so plz help me to get my money back user name Ranjit117
Simon D
20 July 2022
Comment from ca.trustpilot.com
On this site they will leave a little note under your review then email you a few days later essentially telling you to f*** off despite the fact that they are clearly in the wrong. Avoid and use competitors like bet365, Coral and William Hill that try to scam their customers a little less.
aaron westguard
20 July 2022
Comment from ca.trustpilot.com
banned after winning
John Ev
20 July 2022
Comment from ca.trustpilot.com
Attention everyone ..betway call centre guys will call saying they are trust worthy and they even will say Kevin Peterson is betway partner ..don’t believe in betway ..they are scammers from Uk looting Indian people ..I lost 8700rs as they locked as I’m earning from betway ..they literally beggars and intention is to scam people …I filed compliant with all the proofs and betway scammers will be banned in India soon …beggars find some good job
Ra
20 July 2022
Comment from ca.trustpilot.com
My account was locked as they needed to discuss responsible gaming with me I have a balance in there and also a withdrawal which I still haven’t received I have been trying to contact someone to get it sorted but apparently they don’t monitor their emails and the live chat is automated so I am stuck there is no way to contact them at allUpdateThey applied a self exclusion without my permission I only had the account open for a couple of hours and made a withdrawal and that apparently means that my account should be self excluded because I won some money I will be taking this further as I did not request this self exclusion and will be warning other players and will be informing the gambling commission
Mark Hunt
19 July 2022
Comment from ca.trustpilot.com
Had no happy thoughts here ,greedy this one is ,slow interface ,will steer clear from this one .
gibin john
19 July 2022
Comment from ca.trustpilot.com
I got a call from betway saying it is trust worthy and made me to deposite 2500..I had bet for 3 matches and won 8700..I also an email saying my account is verified but from next they blocked my account as I’m earning money from betway ..betway is scam company from Uk and I’m in the process of banning betway …beggars please find some good job
Vijay
19 July 2022
Comment from ca.trustpilot.com
I deposited 90k inr after they locked my account and asked for proofs .i sent them .but they say those are not correct send correct proofs. Simply by terms they looted.i didn't even know betway.they them self called and said deposit 2500 and get 2500 bonus.by seeing ads in tv I thought it was thrust worthy and i opened an account .but after depositing they locked and close my account.
Brian
18 July 2022
Comment from ca.trustpilot.com
Bet on Cam Smith to win the open.. Check my betslip only to see that I had cashed out before the final round...why would anyone cash out before the final round? Twitter support sends me to live chat.. Live chat has no operators available...I need this issue to be resolved.
Dyllan Raoul
18 July 2022
Comment from ca.trustpilot.com
I cannot withdraw my money
sean mack
18 July 2022
Comment from ca.trustpilot.com
APALLING, non existing customer support, even the replies to reviews here appear to be done by bots. I wont bore everyone with the details suffice to say they have effectively ripped me of for £25, not a huge amount I grant u and one that I have resigned myself to losing. The point of this honest review is to make people aware of what they are like, not the cloud cuckoo land fairytale from what I assume is a company director living in SA. Please anyone and everyone who takes the time to read this DO NOT make an account with these uncontactable crooks, there are many other sites to choose from and all of them are better than this poor excuse of a company
nem
18 July 2022
Comment from ca.trustpilot.com
most disgusting trashy service i have ever witnessed, cannot view my account details to make sure its all up to date, cannot remove bank cards that have been changed by my bank and live chat is a total waste, seriously it is appalling, pathetic robot agent saying to click a link to speak to a real person yet there is no link, worst bookmaker ever do not ever use betway it is really that bad,
Nathi Nkabinde
16 July 2022
Comment from ca.trustpilot.com
I'm from South Africa .I've been reading all these reviews and I'm shocked if these reviews are really true because so far since I've been betting on Betway I haven't encountered any problem with them..So far to me they are the best..My withdrawals never took 24hrs but less than that..What I am not sure of is will they pay me if I win 10 million rands..So far to me they deserve 5 stars indeed..I hope all these reviews are definitely not true and I believe maybe it's a technical problem..
darren h
15 July 2022
Comment from ca.trustpilot.com
problems with withdrawals.i have had or have account with just about all bookmakers this is the only one that I have trouble with making withdrawals. I was told the card was not accepting the payment but always takes deposits very easily. Its a real ball ache chasing up payments from bookmakers as the live chat is just very slow as it seems the staff are dealing with dozens or customers at the same time. And i was fed up of getting messages reading 'sorry for the time its taken to reply'Worst customer service experience ever.
Jm
17 November 2021
Comment from ca.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
paul gellatly
17 November 2021
Comment from ca.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from ca.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from ca.trustpilot.com
Never have a problem with QuinnBet, always good service.
Oz
17 November 2021
Comment from ca.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from ca.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from ca.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from ca.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from ca.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from ca.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from ca.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from ca.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from ca.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Jake
17 November 2021
Comment from ca.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from ca.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Carly
17 November 2021
Comment from ca.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
Betway support
16 November 2021
Comment from ca.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Christopher Steele
16 November 2021
Comment from ca.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
kelly
16 November 2021
Comment from ca.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
Dan
16 November 2021
Comment from ca.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
Alison
16 November 2021
Comment from ca.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from ca.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from ca.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
Katie
16 November 2021
Comment from ca.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Michael
16 November 2021
Comment from ca.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.
Andrea Leighton
15 November 2021
Comment from ca.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
Ismail patel
15 November 2021
Comment from ca.trustpilot.com
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I've never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm's that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can't say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
customer
15 November 2021
Comment from ca.trustpilot.com
Fair bookie, never had any issues. Wish they'd offer welcome bonuses with less wagering though.
Danny Cladd
15 November 2021
Comment from ca.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
paul gellatly
15 November 2021
Comment from ca.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Steve Dubois
15 November 2021
Comment from ca.trustpilot.com
Betway stole my winnings. I tried to withdraw my account. Received an email stating they couldn’t process my funds. Tried to contact customer services and email and live chat shut down. I left a bad review and someone contacted 4 days later from the UK. Said they would look into the matter and would call me back 2 hours later. It’s been 2 weeks now. I checked my account and they deleted my withdrawal so there isn’t a record of it. It’s a 100 percent scam.
Green Tips
15 November 2021
Comment from ca.trustpilot.com
Money robbing c**ts. Avoid at all costs
Andreas
15 November 2021
Comment from ca.trustpilot.com
Wow such a poor rate ... it’s disgusting the way they treat clients - but the government is in there favour let’s the casino cartel get away with murder
Giovanni
14 November 2021
Comment from ca.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
dival l
14 November 2021
Comment from ca.trustpilot.com
If you win big amount in betway.Betway immediately locks your verified account although you have been using Betway account for more than 2 years.What they actually do?1.They seek source of funds.2.source of wealth details also is asked if you win more than 20000 USD.Remember one thing folks why they don't Seek these details when you open an account with them on day1 ? These are all traps designed for customers.Betway will use them for their benefits when you win Big.3.If you are continuously loosing they have no issues and no source document asked.If you win big they immediately lock verified accounts.4.Remember folks they don't allow you to withdraw your balance also.If you have account with other bookies and it's verified account other bookies allow you to withdraw.I understand source of fund is required why are they not collecting on day 1 of opening account.4.Betway customer service sucks.I don't think they have a system in place. the promotions are not transparent.They have various promotions like mega draws jackpot amount.
kekay g giles
20 July 2022
Comment from ca.trustpilot.com
IF I COULD GIVE 0 STARS I WOULD I PLACED A BET OF £10 ON A TENNIS GAME ON 6-4 AND WHEN THE BET WAS PLACED IT WAS 5-5 SO I WAS UNABLE TO WIN I EXPLAINED THIS TO A SENIOR AND A MANAGER AND THEY TOLD ME IT WAS 4-2 WHEN IT WAS PLACED WITCH IS WRONG THEY WAS VERY RUDE AND NOT HELPFUL AT ALL IM URGING PEOPLE NOT TO USE THIS SITE BECAUSE ITS DREADFUL!!!!!!!!!!!!!!
IF I COULD GIVE 0 STARS I WOULD I PLACED A BET OF £10 ON A TENNIS GAME ON 6-4 AND WHEN THE BET WAS PLACED IT WAS 5-5 SO I WAS UNABLE TO WIN I EXPLAINED THIS TO A SENIOR AND A MANAGER AND THEY TOLD ME IT WAS 4-2 WHEN IT WAS PLACED WITCH IS WRONG THEY WAS VERY RUDE AND NOT HELPFUL AT ALL IM URGING PEOPLE NOT TO USE THIS SITE BECAUSE ITS DREADFUL!!!!!!!!!!!!!!