Betway PLAYER REVIEWS(4698)
George Owala
24 July 2021
Comment from ca.trustpilot.com
I frequent this site a lot and place lots of bets in a day. Strangely, when I check the status of my bets the sites always bring a pop 'Conection Lost' window. I would like to believe this a technical issue on Betway's side or maybe they are doing server maintenance. Given the frequency of this always happening, I'm starting to have credibility issues with the site. Since I place lots of bets and particularly never record my bet ID number given I trust the site, this has got me thinking otherwise. I would like to keep track of my bets, so when I can't access my account to monitor my bets, it brings up some questions. Betway should explain this.
Quanchao Liu
24 July 2021
Comment from ca.trustpilot.com
Don’t use betway, I was deposit 1710 euro,and lost 710 euro ,I withdraw 1000 euro,I contact betway every day , email no answer ,live chat no answer ,phone no answer ,are you all dead,give me fucki’ng money back
BK
23 July 2021
Comment from ca.trustpilot.com
Real bookmakers are getting far and few between Betway just another corporation that wants to take a little daily limiting big payout to near on impossible the term the bookie always wins is more than correct in this case.This is one of two of the most controlled gambling sites about the other being 888 sport.
Jack Arthur
23 July 2021
Comment from ca.trustpilot.com
Betway is the best on Earth Betway is the best betting site i have used, they pay out so fast and is very easy to use, I made over 300,000 dollars within the past 2 weeks and I was paid out very fast, tanks to ALEXDURKI__ on Instagram who gives me this betting tips that always win! USE Betway now!! They are the best
Bryan Crawford
22 July 2021
Comment from ca.trustpilot.com
My third review on the subject of Betways customers difficulty in making contact with this company. It would appear I am now reduced to communicating with Betway through a third party,(Trustpilot). Given that they do not respond to my emails and I waited for two hours and twenty-five minutes and still failed to make contact via their chat system, my only remaining point of contact is the phone, I found three phone numbers on the web. The first two were, obsolete,and the second may or may not have been Betaway's,but it was permanently engaged. Yesterday Betaway informed me by email that they had tried to contact me on my home phone, but the call had gone to voicemail.They failed leave me a message explaining this,and perhaps helpfully including their phone number so I could contact them. Interestingly the email informing me of their failed phone call ended ironically with the following meaningless assurance."should you require any further assistance please do not hesitate to contact us"
punith
21 July 2021
Comment from ca.trustpilot.com
I made a deposit 3 months back but till now not yet reflected to betway account as well not returned to my bank, when I asked them about this they told me that they have not received, according to that I visited bank and bankers asked me for the written statement from the merchant, then I asked betway for the written statement they told me it was received and returned back to the bank, after asking this issue again they are saying it was sent to investigation team from 1 month, asked them a time frame for complaint solving but they can't say time frame it seems, what a standards, should I wait for 1year, 5years,10years,100years? What they are maintaining is absolutely low quality, every customers with 500₹ means they can become billionaires. DON'T TRUST BETWAY please
Rajwant Gill
21 July 2021
Comment from ca.trustpilot.com
The worst book make ever. The only think they do is hold the withdrawal and keep telling reasons. I had sent my documents for verification and they verified the account and the later put the withdrawal on hold and asking for the utility bill again and the chat support keep saying that account is under review and they wont tell when the review will be complete because they dont have time frame and that I need to keep waiting until the review is done and that just keeps going forever. My advice is to stay away from betway forever. They only thing that happens there is either you loose or you win and they hold the withdrawal in the name of account review which just keeps on going forever.
Marino
21 July 2021
Comment from ca.trustpilot.com
Betway says now that they are going to investigate ME for fraud. That's hilarious! You guys are frauds and thieves. I GIVE UP! Isn't that exactly what you want to hear??? Now you can keep my $900 dollars and I will go away and not bother you anymore. I'm totally distressed over this - that's 2 months rent for me. Your best explanation is that you sent my money to the wrong person and so you no longer have my money. Well there it is... you're not responsible and I have no recourse... and now you threaten to investigate me for fraud because I keep trying to recover my money? Well, there you have it - you will keep my money. I'm done with your company. Sad for all of you that end up in the same situation. Run far from these guys. Good luck to you all!
Avnish kumar
20 July 2021
Comment from ca.trustpilot.com
I win 2000rs and I didn't get the money in my account from last 2 months. The money got withdraw from my betway acount but did not credit to my Bank account . I am waiting from last 2 months
Peter Plunkett
20 July 2021
Comment from ca.trustpilot.com
Scam site you won’t win. When you cover 80 percent of the roulette wheel and get 7 losing spins on the row something is not right. We know the house will always win but missing out 7 numbers out of 37 and get no winning spins that’s bad. Don’t do it
heathermccoll jacob
20 July 2021
Comment from ca.trustpilot.com
This site occasionally pays but more often not .becomes so boring and predictable.take and take .become bored with it
Roberts
19 July 2021
Comment from ca.trustpilot.com
Why offer a promotion if your just going to Gubb people for using them. I played your weekly bet club 2 times and lost on both occasions but I have been gubbed. This has never happened to me before from any other site. If your out to make money and I lost on both occasions why would you gub me, it doesnt make any business sense.
Bryan Crawford
19 July 2021
Comment from ca.trustpilot.com
Reference my review detailing the difficulties customers face when attempting to make contact with Betaway bookmakers. I have now had an email in response to my review. The company asks that I either ring them or utilise the chat facility to discuss my problem. As they didn't provide me with their phone number I spent some time trawling through Betaway's website, but it wasn't listed on there either. The chat system.In my review. I explained that this facility wasn't working.I was willing to give it another try. Two hours twenty-five minutes later I still had not been connected.(mon.12:22 to 14:47). Conclusion. Betaways attitude in this matter illustrates the companies lack of interest in its customers problems far,far better than I ever could.
Sajan Kancha
18 July 2021
Comment from ca.trustpilot.com
I ve deposited 500inr to my account but my isn't reflecting in my account .It's been 2 days yet the problem is not rectified .I thought betway is trustworthy now I regret it
samir rayli
18 July 2021
Comment from ca.trustpilot.com
Still no response from betway. Kindly refund my deposit amount which was stuck on 22 may. Fraud company
Rahul Singh
17 July 2021
Comment from ca.trustpilot.com
Its been more than a month... Betway why you doing Fraud with your coustumer?? Please refund my money... please be fast
Matt Precision
16 July 2021
Comment from ca.trustpilot.com
Horrible website. They took my deposits then shut down my account when I won $2000. They refuse to release my money. Biggest scam ever. My username with them was mattip. Do not use betway!!!
Sachin Chandrasekhar
16 July 2021
Comment from ca.trustpilot.com
I deposited 500 inr from my account but it didn't came to my Betway account whenever I try to contact them they always say like we will escalate this for you and they didn't do anything.
Ashleigh Enslin
16 July 2021
Comment from ca.trustpilot.com
Made a deposit a week ago. Nit showing in my account and cant contact them any other way
rajan sharma
16 July 2021
Comment from ca.trustpilot.com
I have Added 15000 rupees to Betway account 5000 on 31st May 2021, and Two Transactions of (5000 + 5000) 10,000 on 4 June 2021. The Amount has been debited from my bank account but not in my Betway account. I have attached My Bank Statement Below Please find The Unsuccessful Transaction and Refund My money. Total 15000.
Kartik
16 July 2021
Comment from ca.trustpilot.com
I have been cheated by betway... Game reference number - 8FXA-HBHE-MDA3-HYRJ. I WON THE BET..STILL IT SHOWING I LOST THE MONEY.. NEED JUSTICE.. THANKS KARTIK user name : prince420k
Bryan Crawford
16 July 2021
Comment from ca.trustpilot.com
Perhaps I have been unfortunate, but in my experience there are a number of online bookmakers that go out of their way to make it difficult for their customers to make contact. Betway are typical of that type. After entering incorrect login details my account has been locked. I have due to Betways lack of interest in me as a customer been unable to remedy this situation. Betway no longer allows customers to email them. Betway's chat line does not seem to be working. Betway's telephone number seems to be ex-directory. In no other sector of business would a company treat its customers with such little regard. Should Betway read this review and actually deign to make contact with me, I would be grateful.
James
16 July 2021
Comment from ca.trustpilot.com
Worst bookie Site Ever!! Get gubbed for winning very quickly..
Joe Sykes
16 July 2021
Comment from ca.trustpilot.com
Avoid using Betway at all costs. Terrible company who give no thought for customer care. Will never use again. I advise anyone to do the same and use another bookmaker. You’ve been warned.
Dai Vu
16 July 2021
Comment from ca.trustpilot.com
I posted another review here again because Betway did not solve my problem. The chat support told me to email “manage at betway dot com”. I did but they ignored my emails. Twice! They called me the other day, I lost the connection with them, so they said they will contact me again via emails, but still no response. Im really disappointed and frustrated with betway service after using them 4 years. Now they treat customers like crap!
Siphamandla Ntandane
16 July 2021
Comment from ca.trustpilot.com
I won my bet but they gave me a loss I won 6-0 but they said it's a drow
Thiru
15 July 2021
Comment from ca.trustpilot.com
My deposit was not updated into Betway account, I made a transaction of 10000 using Phonepe.
John Ramone
15 July 2021
Comment from ca.trustpilot.com
Hi, just wondering why on a winning bets, it shows one sum, where on other sites it shows winning sum, plus wager. Are you not including the wager amount in the total amount. Example odd is 1.5 x 100, it wins , you show 150 winning money, other sites show 150 +wager, so it's $250 total.
Marino
14 July 2021
Comment from ca.trustpilot.com
I should be able to choose no star - this isn't even a one star experience! This is a scam!! They respond to reviews only to make more empty promises. Yet another response from them and I am no where, no money, more promises - this is the way they do business! They should be busted wide open and fined for their lack of transparency. When will you truly be a responsible company and pay out your patrons winnings - you certainly keep the losses, don't you!!!! This has caused me such stress. I welcome you to call me and resolve this once and for all.
Nod
14 July 2021
Comment from ca.trustpilot.com
I wanted to test for myself how much of a scam Betway really is so I deposited a good chunk of money and played the roulette table. I used a strategy where I only bet on red/black or odd/even. I start off betting low and doubling my next bet If I lose to ensure there’s always a profit. So I would start off with a 50 cent bet. If I lost, I would bet 1 dollar, if I lost that I would move to 2 dollars, etc. Since the max bet you can place is only 20 dollars the highest you would end up doubling would be 16 (.5, 1, 2, 4, 8, 16) meaning you would have a total of 6 attempts to hit a 50/50 such as odd/even or red/black. Based on this probability which would be .5^6 x 100, you would have a 1.56% chance of NOT hitting through 6 attempts. So when I started I was hitting a lot and built my bankroll a little bit which is expected from these gambling companies. That’s how they like to reel you in. After getting up about +40 dollars my luck changed as if someone flipped a switch. That 1.56 percent started happening FREQUENTLY. If I had to ball park it, probably at a 35-45% rate. I was going on 0-6 runs all the way down until I lost my entire bankroll. Out of curiosity and a being a little naive, I deposited more money and tried the strategy again and boy that 1.56 percent was slapping LOL. It was probably happening at close to a 50 percent rate until , again I lost my money. I then went to the random number generator in google to put in numbers 1-36 and tried my hardest to go 0-6 calling out odds or evens. I think it only happened once as I spent the rest of the night trying, for something that was suspiciously happening every few tries on Betway. They say they use a random number generator LOL. Good joke. Nice scam you got going on, Betway. Don’t even get me started on the sports betting. Better double check your tickets when you live bet because if that line changes shortly after you put in your bet, it’ll reflect the new change and not the bet you wanted to put in. Huge scam, just stay away.
Srinu
14 July 2021
Comment from ca.trustpilot.com
I placed a withdrawal request 30 days completed but amount not received
Sharitah Nakamatte
13 July 2021
Comment from ca.trustpilot.com
Withdrew my money on 09th from your betway account But its now days i dont get it and you still hv the guts of sending me messages to play yet i cant withdraw plzzzz send my money dont make some of us look stupid
Harsh
13 July 2021
Comment from ca.trustpilot.com
I place many bets on NBA and football games and sometimes Tennis as well & I never used to check each transaction details after games, trusting Betway will settle each bet ethically from their side. But recently when I started to look up in details I found my bets placed on Argentina on 09/07/2021 @ 19:46 IST (3NG8-B5QG-MGRK-PU7J, 4UBE-BQFZ-XQRC-J9EG) which I won, was not credited to my Betway account. Moreover on 11th & 12th June 2021 by IST, I placed multiple bets (3) which falls under criteria for Free bet according to terms and conditions. Total free bet credited to my account should be of value totaling to 750. But actual free bet credited to my account was of 500.Bets I placed eligible for free bets were ; Draw @ 3.00 between Turkey vs Italy (VLXV-CDNJ-WJJN-2BGC ) Stefano Tsitsipas @ 1.50 between Stefano Tsitsipas vs Alexander Zverev.(RVKG-6CQH-E1DC-2KGJ) Rafael Nadal @ 1.50 between Rafael Nadal vs Novak Djokovic (CEUF-6AZE-GCP6-KR6J). All bets were placed above required odds, and bet placed b/w Nadal and Djokovic was after 12 am i.e on 2nd day. Kindly resolve my issue, or sadly I will have to start trying different apps like bet365. As I do not intent to stop placing bets, but these glitches isn't helping. I suggest everyone to keep checking their game transaction history from the app, which Betway surprisingly erases important details.
Karan Dubey
13 July 2021
Comment from ca.trustpilot.com
I made a deposit on 10 06 21 and amount is 2900inr which is successful deducted from my account but I don't get in to my deposit account They sent me a mail on that we will be credited to your account now today is 13july still I don't get my money back very very poor application and this is a scam please be aware of this app
samir rayli
13 July 2021
Comment from ca.trustpilot.com
Fraud company. Everytime they stuck my deposit. On 22 may I have deposited 1000 and 500 two transaction. They refund me 1000. 500 is still pending and today also my deposit has stuck 500 rs. If betway dnt have a proper deposit function then they should stop taking deposit and close the company. Big fraudster. Every time they stuck deposit what the hell
Emma
12 July 2021
Comment from ca.trustpilot.com
I tried to withdraw my money and I never received it I withdrew it on June 25th and it is currently July 12th and I have not seen my money I got a text and email saying it would be sent back into my account in a few days and I still have not received it, I also sent an email to their support and it says they no longer monitor that email so you have to wait in an online chat room for a long time before anyone even shows up. I just want my money back. Don’t waste you time or money.
Wati imsong
12 July 2021
Comment from ca.trustpilot.com
If you don't want to get f****. Suggesting you to please avoid downloading betway. Believe me they are fraud.. After winning my money they haven't return my withdrawal till date.. Please avoid it. It's for your own good. I have learned my lesson.
Mohamad Reeboy
12 July 2021
Comment from ca.trustpilot.com
Fraud betway friends pls don't play betway all customer amount theft betway team betway loss quick days closed pls don't play betway cheeting app my debosit amount 7000 ,59 days finish no response no written betway fraud team live chat worst 50 time live chat use veste bastardbetway betway team staffs prastiute business good amount ok good business
Dai Vu
12 July 2021
Comment from ca.trustpilot.com
I place a bet on Ronaldo to be a winner of the Top scorer for Euro 2020. According to the Euro, Ronaldo is the winner. I won the bet but they split my total return in half. Therefore, I still won but lost my money. They said for them its two winners, Ronaldo is only one of them. They refused to solve this problem. I bet 3000 at rate 1.95 and won. They give me back 2925…?!! They should give me 5k8 I won the bet but lost money $75. how is this possible?
Ajay Kulkarni
11 July 2021
Comment from ca.trustpilot.com
Worst experience with betway. I have credited amount by phone pe in June. Still money is not credited. Don't use this app any betting because they cannot even provide basic service
Philip Johnson
11 July 2021
Comment from ca.trustpilot.com
Wow all they do is suspend games , void ANYTHING TO NOT PAYOUT LITERALLY SEEN PLAYERS THROW GAMES , Some shady ass betting app. Six months of them monitoring me always one game off and they draw it I swear they got some cheating going here….
Keith Morrell
11 July 2021
Comment from ca.trustpilot.com
Wish I had known not to bet if games go to extra-time. Nothing tells you at all.
devin hillier
11 July 2021
Comment from ca.trustpilot.com
Would give it zero stars if I could. Awful betting place, called my bank to confirm a transaction they made 2 days after I cancelled my account. Total scam, they took North of 400 dollars and upon talking to their live chat (won’t operate phones to avoid angry customers I’m sure), they said too bad. I’ll take the hit, but not without spreading the word.
Himanshu Ruhela
10 July 2021
Comment from ca.trustpilot.com
This app are not prefer to any star this is the worst app because no customer care no service who can guide us and listen our complain so plzz no body use this app because my account was closed and I can’t reopen it and I can’t back my money so this is the money waste app and Indian government should strong action on it…..
Mick
10 July 2021
Comment from ca.trustpilot.com
Not even worth the 1 star rating! Still awaiting my withdrawal which was 12 days ago.. no customer care phone number no manned email address to get a response from… no help no use! Awful betting company!!
Hello Kingo
09 July 2021
Comment from ca.trustpilot.com
I don't know but i think only Fake reviews here and people lie too much or maybe they are in fault . I deposit 70dollar and then i withdraw 1045dollar in e-walllet . received my money within 24hours And everything was fine . I really like the support too . Fast answers . Glad i found my New bookmaker to bet on . Thanks Betway
Yogesh Sharma
09 July 2021
Comment from ca.trustpilot.com
Hlo iam deposit you money But not deposited you money and please my account varify my name is yogeshwer sharma. User ID yoga12345
Vikash Chamoli
09 July 2021
Comment from ca.trustpilot.com
It's a froud aap please don't use I have waiting my winning amount from last month but still money not credited to my bank account,lots of time I mailed to betways support team but they denied and telling your bank details are incorrect,guys be ware this kind of froud aap don't use this is totally money wasted aap
Kevin Keith
08 July 2021
Comment from ca.trustpilot.com
Trying to get a transfer. They are purposely holding my money. I've sent them all the documents they needed. Now they are asking for my sin number all the sudden. I contacted CRA and a lawyer and they both advised me not to give them that for identity theft reasons but they are withholding my $800 until I give them it. They have no phone number because covid. (Haha) They said sharing the headsets will pass the disease. What about maybe sanitizing them? Or get each person their own headset. They lie and cheat people out of money. I've spent 12 hours now on chat. They don't respond to emails. They can't communicate (on purpise) between departments. It's pretty obviously no accident but if it isn't then it's the worst run company of all time. They are thieves
Amber Kasaboski
25 July 2021
Comment from ca.trustpilot.com
Played for 2 years, won, withdrew my money with no issues. Now all of a sudden I won $800 and you send an email saying you’re trying to contact me but weren’t successful. Um my cell phone is on me at all times. It’s the number on file with you. You didn’t call. Then I get a call and I think oh! Maybe I over reacted! LOL was I wrong! All of a sudden I have a gambling problem and my account is being excluded. So now I can’t even get into my account for anything. FRAUD. I suggest getting people paid before I get a bunch of people to start getting a hold of your licensing company.
Played for 2 years, won, withdrew my money with no issues. Now all of a sudden I won $800 and you send an email saying you’re trying to contact me but weren’t successful. Um my cell phone is on me at all times. It’s the number on file with you. You didn’t call. Then I get a call and I think oh! Maybe I over reacted! LOL was I wrong! All of a sudden I have a gambling problem and my account is being excluded. So now I can’t even get into my account for anything. FRAUD. I suggest getting people paid before I get a bunch of people to start getting a hold of your licensing company.