Betway PLAYER REVIEWS(4694)
Dinesh Kumar
14 May 2021
Comment from ca.trustpilot.com
This is very worst betting application in the world and also one of the cheating application
Satish Raju
14 May 2021
Comment from ca.trustpilot.com
While I enjoy using betway than bet365 and I also understand everything is automated in Betway and it’s a good move towards long term but there should be an easy method to interact with support agent when we encounter problems. The email support doesn’t respond at all and their chat support takes beyond 50 minutes to connect. I hope they will look into it and provide necessary support.
Nikolas Bernard
14 May 2021
Comment from ca.trustpilot.com
You can choose this bookie if you want to spend a lot of time on withdrawing money. I personally made a lot of bets on different amounts. From one phone, from one account, one card and only with my hands! This month, I was lucky and win 80€! But here's the catch, the account was immediately blocked after the first withdrawal attempt. But earlier with another my win of 500€ - nothing was blocked! I sent the documents, but the verification now took around 2 weeks. Each time they request more and more new documents. Now I read other reviews and see that I'm not the only one with such problems. I think they are just delaying the time to not pay my money
Anish Singh
14 May 2021
Comment from ca.trustpilot.com
Very BAd Experience didnot expect this done to me. i deposited 3 times all three time payment deducted but not credited due to technical error. i am worried as i am unable tor each out to live support and email support say that they do not on mail at present. altogether all three deposit is huge amount to me
telma
14 May 2021
Comment from ca.trustpilot.com
I signed up and played and they subbed my account for no reason.
Punith N
13 May 2021
Comment from ca.trustpilot.com
I made a deposit 23 days back but still now it has not reflected in my betway account and not as well not returned to my bank account if I go to connect with customer support needs to wait around 1-2hrs, and when I ask them about this issue they said that still 14 business days has not done, except public holidays it is 19th day but they will say to mail them bank statement after sending bank statement also no use. Very bad experiences.. Not a trust worthy...
JAVIER BRAVO
13 May 2021
Comment from ca.trustpilot.com
I chat With Carmen from Betway today ask her to please transfer me to a manager he Just told me noooooooo.. I spoke With Carmen prior asking for manager and her xustomer services skills sucks. you guys shouldn't have someone like Carmen taking care of players we deposit money and make BETWAY LOOK GOOD .so when a player ask for someone higher they should just pass the call or chat to someone higher Bad Bad Bad Bad customer service that's why Betonline.ag is the best... odds may not be that good but their customer service is on point. My user name is jbravo26 ...I have the screens hots interactions with Carmen and I will spread this all over the players website for reviews
chander shekhar
13 May 2021
Comment from ca.trustpilot.com
Please stay away this app this is very bad app my 3000+1000 Rs still stuck in thi app you winning chance is very low if you win so you cannot withdrawal My withdrawal amount is still stuck So please don't use every one is fake here I recommend please don't use customer chat service is also not good
WaRoop Reddy
13 May 2021
Comment from ca.trustpilot.com
Hi very bad experience there are three transactions which got failed and tried to reach customer service no response and moreover there is no proper communication almost INR2.5k stucked Please don't get fooled people
Ayush Mishra
13 May 2021
Comment from ca.trustpilot.com
I have issue regarding this betway. I got cheated. The Money deposited by me still not reflected in my betway account. They have looted & did fraud to us. I know a bunch of people to whom they have done stuff like that. I your are new please stay away from this app/ website. Trust me you'll get looted. Fcuk you betway. You will fall soon.
Brandon Martin
12 May 2021
Comment from ca.trustpilot.com
I have just signed up for betway and thought I’d try it out so deposited £10 And spent £2 I didn’t like the games so I decided to with draw £8 and I haven’t got my £8 back and it doesn’t say I have withdrawn any thing on my transaction history if nothing gets done about this I will take this further I know it’s only £8 but that is not the point !!
Jay (Dragonwolf5589)
12 May 2021
Comment from ca.trustpilot.com
They are liers. And accuse you of breaking terms when you have dont nothing wrong - especially as a brand new customer! I Saw an ad - £10 free welcome bet if you deposit and bet £10. So i decided to sign up 11th May 2021, I got an email saying "get your £10 free welcome bonus" I clicked on the email link, deposited the £10 and spent it on a football match. I got an email asking me to prove my age and address with a photo ID and a utility bill. - Which I sent a photo of my license and a copy of my water bill. The bet I placed settled same day and was lucky to win £9) its now 2 days later - I still have no welcome bonus. I got onto live chat to query it and an unfriendly lady basically said i am banned from ALL promotions under term 6 - Prohibited activities - but refused to tell me WHAT i apparently did wrong - they have my ID and address - they even did a soft credit check on my credit score/reports - so they know im legal age (31) and they can clearly see my name and address is correct - but now they claim I did something illegal? So apparently clicking on an advert they advertised online, betting £10 on a football match - then sending ID and proof of address is "prohibited activity" - I have read through the "terms 6.1 to 6.6" 12 TIMES now.. i still cannot see ONE single term that I have broken - i am who I am, I clearly have not "cheated" (i dont even know how you could even cheat any bets? its gambling for a reason) and i certainly live in the uk as ive even proved that! therefore these are FALSE ADVERTISMENT - and LIERS why advertise about free bets if you DO NOT honor it and lie to my face? and even EMAIL ME a welcome bonus then BAN me before i even do anything? I am withdrawing all my money and going to close my account IF I even get my £19.05 - otherwise im scammed out of £10 for NOTHING
MONU BISHNOI
12 May 2021
Comment from ca.trustpilot.com
Alberto Salmeri
12 May 2021
Comment from ca.trustpilot.com
They block the website in perpose...they know when they have to much winning...always maintenance....not professional...wowww
Naresh Nare
12 May 2021
Comment from ca.trustpilot.com
Mitch Stadnyk
11 May 2021
Comment from ca.trustpilot.com
Absolutely terrible. At first I believe that they betway was easy do use and navigate, but then I saw their true intentions after being inactive for around a month. After trying to get back in to my account it notified me that I have been locked out. I go to customer-service betway.com for them to tell me that the senior management team has deleted my account for no particular reason. Customer service was not helpful as they had no reasons for My account getting deleted. I asked what about the earnings in my account the customer service representative disregard my question twice until I insisted on them answering it, leading to them giving me a time and date that my money was returned to me. When checking the time and date on my online banking service there was no record of any transactions during that time or date and then confronting the customer service representative they said that the money never really left my account so that it was never really put back in. Overall horrible experience should’ve trusted the negative reviews on this one I highly highly don’t recommend using betway as they will randomly delete your account and not send the money back in.
Dn Raza
11 May 2021
Comment from ca.trustpilot.com
I have made a deposit of 500 rupees through Net banking. The amount was deducted from my bank account but it was not deposited on betway. I got an error message on Betway app saying "oh snap" couldn't capture the error message.
Daniel Jende
11 May 2021
Comment from ca.trustpilot.com
They stole my first 100$ deposit, you win maybe half your bet if you win at all.. no bonus games.. complete scam DO NOT USE!!!!!!
Sac Ing
11 May 2021
Comment from ca.trustpilot.com
No auto bet facility like betwinner and 1x bet, when you cash out they cheat and give less than you actually clicked for
Aniket jain
11 May 2021
Comment from ca.trustpilot.com
Everything was fine till the time I started winning. Lost 15k in one day and recovered it the next day. But then the term "bets rejected" came into the picture and with it the amount not being returned to wallet. First It ate 100rs, then, 2000, then 4500 and lastly 7000. Nearly 14000 has been lost to this so called error or scam. I have the necessary proofs as well as screen recording. But the customer care says u lost the bet. Believe me, one of the hands was a blackjack for the ones who played. But they don't want to help and maybe they have a code prepared to cheat customers and make free money. Casino always wins but this is just fraud and should be reported to uk gaming authority as well as Malta. I wish reviews allowed me to share a video or link here so that I could show it. But guys beware!!
Abhishek Sharma
10 May 2021
Comment from ca.trustpilot.com
I had requested a Withdrawal on 6th of May and on the 10th of May in my transaction history I see that it's paid.. But in my bank account I did not receive a single rupee.. Asked customer care for transaction I'd they refused to give..
Mohamad Reeboy
10 May 2021
Comment from ca.trustpilot.com
betway cheeting game my amount 24000 cheeting pastel
gourav bhandari
10 May 2021
Comment from ca.trustpilot.com
Hello All, whoever is reading this don't use betway i repeat don't ever use betway. They are cheater looters scammers. They will never return your money . I will give negative rating if available . They just fool you in name of document verification . Will deactivate your account giving some unnecessary reasons . And they will eat your money i lost 70000 k don't trust beway.
Maximus_Gladiator
09 May 2021
Comment from ca.trustpilot.com
Hello to everyone. I deleted many complaints about Betway that I wrote here in the past weeks, and I wrote to you with a summary complaint, and also forwarded it to Betway. They sent me a message saying that we will return to me, although I gave them all my information, they returned to me only with a copy-paste mail and they are still trying to put me to sleep because our games are working with ECOGRA or something! They think they can deceive me, put me to forget this way! Dear Betway. I replied to you, you did not even return to me! You are the worst but worst company in Bet history! I only complain you with the win-loss rate to users, but I sue you for the closure of the games, the closing of my game during the jackpot, for not playing the game in the time I am entitled to! We will also file a complaint with the Gambling Commission, with about 150 people, if you do not return to me by Wednesday. You thought I couldn't reach people who had problems with you? I think you need to return to my mail, be interested to this mail. In addition, your CEO Anthony Werkman will be presented with a file prepared by my entire process lawyers. I know that he says he cares about customers very much. Let's see if he knows what's going on in his company. I am waiting until Wednesday...
Nachappa C K
09 May 2021
Comment from ca.trustpilot.com
I have made a deposit of 50000 and 20000 rupees through Net banking. The amount was deducted from my bank account but it was not deposited on betway. I got an error message on Betway app saying "oh snap" couldn't capture the error message. I spoke to my bank support they said the transaction was successfully made and they gave me the reference number of the transaction I spoke to the Betway chat support about the same and they said they haven't received the transaction made. Also confirmed it will get reversed back if it has not come through. So they asked me to send the bank statement of the transaction. It's been so long now I haven't received the refund yet. Please refund my 70k back 😭🙏
SR
08 May 2021
Comment from ca.trustpilot.com
Number 1 fraud side. if you tell them thief is not enough they are Robber on online side. JUST AVOID ..........
dhayal ranganathan
08 May 2021
Comment from ca.trustpilot.com
Very worst site....Almost I submit all my ID proof,address proof and attached bank statement to their given mail id....Repeatedly telling the same excuses such that our team is working on it and i wasted my so many days.
Kyle
08 May 2021
Comment from ca.trustpilot.com
We shouldn't have to give a 1 star to make a review, betway is one of the worst ones out they for withdrawal, won 10 pound and the free spin also wagered that so I could draw 10 pound out but now it seem there never ending problems with getting it back I mean its o ly 10 pound but just goes to show they dont like paying, make me laugh because my bank card wasnt updated so they can take your money from that bank card but can never pay in to it, what a coincidence.
Armandt Buys
08 May 2021
Comment from ca.trustpilot.com
I made a withdrawal after a decent win of R12000 one week later and absolutely now reason why. After submitting my bank statement numerous times I'm not receiving my money. They take your deposits to make bets but don't pay you back. I have via live chat for the fourth time requested a superior or msnager to phone me and guess what still waiting.
Susan Kelly
07 May 2021
Comment from ca.trustpilot.com
Oooops should have read reviews. Just joined deposited 20, they added 20 without even asking if I wanted it. T&c no thanks. Took the lot on my favourite game agent jane blonde. Not even a win. I've played this game for years and this site is not paying out on this game. 😥😥
Xan
07 May 2021
Comment from ca.trustpilot.com
AVOID!!!!!! This company are theives!!! They won't refund your money. Honestly if I could give them 0 stars I would.
Mike
07 May 2021
Comment from ca.trustpilot.com
I made a large bet on an early line (which was not an error and that multiple books had at the same or better odds) which quickly moved as the market adjusted. Betway canceled my bet, banned me from promotions and limited my account so that I can only bet miniscule amounts. This site has a good UI, solid deposit options, and smooth withdrawals--but it's just another fraudulent, shady bookie that punishes winners so it gets a 1 from me. P.S. there is no customer support available at all. The livechat is broken and there is no email or phone number provided.
sriram kumar
07 May 2021
Comment from ca.trustpilot.com
This is the worst experience I have ever faced.. I send money to your agent it's already been 16 days but still my funds are not reflected in my account how many days I have to wait. You are not responding whom I have to contact. Give my money back
Sanjay R Sharma
07 May 2021
Comment from ca.trustpilot.com
I have deposited some amount and the same has been not been reflected in my id. When I approached customer care they said due to technical issues it's has been not reflected in your account and will be refunded to you within 7-14 working days but more than one month has been passed nothing... Please be aware of such unauthentic sites they are cheaters and always ready to grab our hard earned money Rgds Sanjay Sharma
Parvinder Khurana
07 May 2021
Comment from ca.trustpilot.com
login jpk1214 from 28 april my account locked ..lots of bal in account .. when i was des money in 5 min and playing that time company was not having any issued when i try to withdraw 60k . at same time company blocked my account, in 10 day more them 100 mail send to support team manager only got two reply your account under review ..why the hell at time of des company to do not tell that time .. and now again and agin asking that how much u have done desopit in account i have lots of des..company should foucs on withdraw really very bad impersion on betway . if then pay me back then only we can trust company
Varun Kj
07 May 2021
Comment from ca.trustpilot.com
Worst site ever, they make coustmer deposit easy, but when we withdraw it's so complicated, amount will not be returned, they won't respond for coustmers, withdrawal is ever worst, they dont make withdraw possible,worst site ever
Marcin Kwiatkowski
07 May 2021
Comment from ca.trustpilot.com
I advise against using this application and the website I was scammed by this website. I made a bet on Live Casino roulette, I bet on the number that came up, I didn't get a win. After contacting customer service and presenting them with evidence (screen shot and bet history), I was not paid the winnings. They explained that they had a bug in the system, they weren't even able to refund it somehow (free bet or otherwise). So think about whether to play there on their site and invest your money.
Jay
06 May 2021
Comment from ca.trustpilot.com
Well it starts out okay, but eventually u will have problems,the free to play prize wheel is what u expect(when it works) however if u deposit and wager the requirements for a super spin u will not get it... find anyway to not give u your super spin... “because u pressed the button before u deposited” what does that mean i still did not receive the super spin however betway still took my money!?!?! SCAM betting client DO NOT WASTE YOUR TIME OR MONEY at betway.
Tobias
06 May 2021
Comment from ca.trustpilot.com
Hi, I am still yet to receive my latest withdrawal.. This has now been 4 working days. I used to deposit and withdraw with betway all the time. But on this occasion my money seems to have not appeared. I have emailed Betway with my reference number and also a copy of my bank statement (PDF File). I have received no response. I have to question where my withdrawal now is? As a loyal customer of Betway, I have now lost faith. Please can a manager email me directly to resolve.
Mohamad Reeboy
06 May 2021
Comment from ca.trustpilot.com
betway very very cheeting game my withdrawal amount 24000 cheeting
mehdi hasan
06 May 2021
Comment from ca.trustpilot.com
User id = hunkmehdi This is the most fraud app in betting site . On dated 29/03/2021 i have deposited Rs 35000 with UPI transfer with RRN 108812030078 . TODAY is 06/05/2021 . Inspite of resolve my issue they block my account . I am asking for refund my money back to my bank account too many times from last 35 days . They always ask about bank statement . I have sent the bank statememt more then 20 times via email but no respose yet .they have never give any feedback in email . Waiting in a chat line in a quee of 35/45/ 54 nos is a fraustrating . No respose as on today to refund my money . I need my money immidiately back to my BANK ACCOUNT .
Adam Jessica
06 May 2021
Comment from ca.trustpilot.com
Services rendered was responsive and convenient and she gave me a satisfied feelings !! I recommend her . ewatson676 is her Instagram handle
Vishnu Prasad
06 May 2021
Comment from ca.trustpilot.com
I played casino in bet way which is a 3rd class online casino barracat software.. I wagered on winning side and several times it "said some bets are not placed please contact the support" and took my money from the wallet. Instead of providing winning they took my money and when we contact support they say money will be credited in 60 mins and money never comes back it happend several times and I lost so much of money due to bad experience and lost around 30 k from my wallet which was the mistake of there software.. the customer support never revers back I had sent an email to betway manager only to get automated response and no one is bothered to help the customer.. Betway is ill treating Indian customers and looting there hard earned money.. my money is deduced from my acvount even after placing bet on winning side.. I will also contact Kevin Peterson for endorsing this 3rd class app.. stit with this app..
Mourya Suryadevara
06 May 2021
Comment from ca.trustpilot.com
This is a fraud app, especially live casino if you want play on sports bet but not live casino if at all you make a withdrawal request and reverse the withdrawal all money is gone. It’s totally rigged.Controlled by Uk gambling commission and all is waste
Chris Nicholas
06 May 2021
Comment from ca.trustpilot.com
So i made a few bets today (like everyday on betway - you can say that i'm a loyal customer, yeah) and after losing them i realized that i lost more than predicted, so imediately when i realized i checked what happened. One thing - i have 2 accounts, 1 on betway and 1 on unibet, as soon as i'm making one on betway i'm placing the exact same one on unibet so i had: 1 bet on betway 1 on unibet 1 bet on betway 0 on unibet? 1 bet on betway 0 on unibet? and 2nd bet on betway, 2nd on unibet 2nd bet on betway 0 on unibet? What happened? Their servers somehow TRIPLED my first bet on betway and DOUBLED my second bet BY THEIR OWN POWERS. "How?" do you ask me? I don't know but every time when i had problems i had it only with these guys - betway - AND NEVER ON UNIBET! Now "they will investigate this but because I DIDN'T double check them i will receive an email from them". Yeah, even with all the evidence provided and even the agent said: "THAT IS ODD" they are investigating but CAN'T PROMISE ANYTHING because they will gladly ROB your money without any sort of consequence?!
Rohan K
06 May 2021
Comment from ca.trustpilot.com
Fraud app. I have deposited money in betway account. Bt still it is not showing in betway account. And there is no way to contact them.
Parvinder Khurana
05 May 2021
Comment from ca.trustpilot.com
Why company not reply about any mail ..more then 100 mail send to support team and manager email.id..live chat is closed ..call nobody pickup..how to contact company my acc bal .company has blocked my account ..worst service by support team .7 days only sending documents agagin and again then aslo no reply...
Punithgowda
05 May 2021
Comment from ca.trustpilot.com
Hi I'm punith User ID punith 1230 I have deposited money using upi transfer and it's been more than 24hrs I have still not received into the account and worst part is costumer service who claims to help us is of no help they will not even reply to us everytime they say u are on wait everyone's busy. I have deposited money trusting u people @betway I hope ur app is looking into this and please make sure u don't loose good costumers I'm trying to help u indeed please return my money or my money has to be reflected into my Betway account immediately. if not I'll post this on all social media platforms it'll be huge impact for ur faithful costumers
SR
05 May 2021
Comment from ca.trustpilot.com
Horrible side stay away. they will destroy your life stay away from them. Totally fraud side very easy & simple to deposit but withdrawal is nightmare. simply 100% fraud side.
Shallu Madaan
14 May 2021
Comment from ca.trustpilot.com
I made a withdrawl 2 days back and according to the app they paid it but i didnt recieve it in my account so basically its not my fault. I gave you the right email and everything, so i dont know whats wrong but this doesnt seem right
I made a withdrawl 2 days back and according to the app they paid it but i didnt recieve it in my account so basically its not my fault. I gave you the right email and everything, so i dont know whats wrong but this doesnt seem right