Betway PLAYER REVIEWS(4693)
Dustin Mcleg
04 September 2020
Comment from ca.trustpilot.com
Horrible would never use Betway You will not win money they are rigged Have pictures to prove so.
Horrible would never use Betway
You will not win money they are rigged
Have pictures to prove so.
Reply
Carl Greener
04 September 2020
Comment from ca.trustpilot.com
Read bad reviews so was a bit unsure as it was first time with these . Withdrew £1300 after from low stake bets . Spoke online to reassure me money was on way it took from wed untill thursday night to reach my account . Thank youn
Read bad reviews so was a bit unsure as it was first time with these . Withdrew £1300 after from low stake bets . Spoke online to reassure me money was on way it took from wed untill thursday night to reach my account . Thank youn
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Michaela Trist
04 September 2020
Comment from ca.trustpilot.com
Theres so many bookmakers out there I'd say look for the ones who are quick to help and honest in what they say they will do, this is not my first review about betway my first was a positive/frustration review this one is a very disappointing I will never bet with these again review and no this is not a customer who just Bashes a bookmaker because I lost money this is different.. I signed up there was an issue the bank card I used I deposited 25 pounds and placed a few bets one of them won 55 pounds but betway decided to void all bets to do with the banking issue and stated they would refund my initial deposit of 25 pounds this was the 3rd of august I was told it would take 3 days I waited and nothing so I spoke to betway who said it would now take 11 days to reach my account, fine no problem all the time polite please thank you as its called manners and respect the responses were slow In the chat but fine, waited 11 days nothing to which they asked for a bank statement to which I was uncomfortable doing so I shudnt have to do that as a customer you believe the business so I wrote a review on here and got an email the next day stating the money will go Into my bank as a refund, in this period I found it very frustrating talking to betway long responses in chat and just getting no where, I waited another 2 weeks and nothing and had to mentally find the patience to speak to them today in chat took 45 minutes of sorry just speaking with the supervisor and please bare with us just say you need to send a bank statement, 45 minutes😑by this point my patience had finally gone and I realised I wasn't getting any money back which it doesn't matter if it was only 25 pounds it's the principle and they were keeping me on hold longer that necessary, anyone who had read this whole long review you derseve 25 pounds too haha but very disappointed with betway it's seems they just don't value there customers or believe them and not honest because it was simple Iver they sent the refund or they didn't I think they just wanted to be nosey to have a look at the bank statement and never sent the money back to my bank!
Theres so many bookmakers out there I'd say look for the ones who are quick to help and honest in what they say they will do, this is not my first review about betway my first was a positive/frustration review this one is a very disappointing I will never bet with these again review and no this is not a customer who just Bashes a bookmaker because I lost money this is different.. I signed up there was an issue the bank card I used I deposited 25 pounds and placed a few bets one of them won 55 pounds but betway decided to void all bets to do with the banking issue and stated they would refund my initial deposit of 25 pounds this was the 3rd of august I was told it would take 3 days I waited and nothing so I spoke to betway who said it would now take 11 days to reach my account, fine no problem all the time polite please thank you as its called manners and respect the responses were slow In the chat but fine, waited 11 days nothing to which they asked for a bank statement to which I was uncomfortable doing so I shudnt have to do that as a customer you believe the business so I wrote a review on here and got an email the next day stating the money will go Into my bank as a refund, in this period I found it very frustrating talking to betway long responses in chat and just getting no where, I waited another 2 weeks and nothing and had to mentally find the patience to speak to them today in chat took 45 minutes of sorry just speaking with the supervisor and please bare with us just say you need to send a bank statement, 45 minutes😑by this point my patience had finally gone and I realised I wasn't getting any money back which it doesn't matter if it was only 25 pounds it's the principle and they were keeping me on hold longer that necessary, anyone who had read this whole long review you derseve 25 pounds too haha but very disappointed with betway it's seems they just don't value there customers or believe them and not honest because it was simple Iver they sent the refund or they didn't I think they just wanted to be nosey to have a look at the bank statement and never sent the money back to my bank!
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Michał Kubik
04 September 2020
Comment from ca.trustpilot.com
these people are scammers. they entice new customers with an offer that is simply bristling with misinformation. Told them that twice on a chat and suddenly I am banned from any sports promotions :d Will discourage anyone from becoming a new customer with these muppets
these people are scammers. they entice new customers with an offer that is simply bristling with misinformation. Told them that twice on a chat and suddenly I am banned from any sports promotions :d Will discourage anyone from becoming a new customer with these muppets
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Pam
03 September 2020
Comment from ca.trustpilot.com
Don’t listen to the bad reviews probably the best and easiest experience I’ve had with a withdrawal. Most sites tell you you’re fully verified, let you deposit hundreds then when you win dig their heels in and ask for every form of ID including selfies, Betway just pay out within 24hours. My favourite betting site by miles
Don’t listen to the bad reviews probably the best and easiest experience I’ve had with a withdrawal. Most sites tell you you’re fully verified, let you deposit hundreds then when you win dig their heels in and ask for every form of ID including selfies, Betway just pay out within 24hours. My favourite betting site by miles
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Fabio Forgione
03 September 2020
Comment from ca.trustpilot.com
Deposited $100 and my account was never credited. Been going back and forth since August 8. First they said they see they money deposited but did not know why it wasn’t credited. They said wait 15 business days for return. Sept 2 now and still no credit or money sent back. I followed up again and now they say they need an email sent to them. Had a bet settled wrong. I had to message them to review the bet and then they reversed the bet from a loss to a win - user should be able to bet with confidence! I feel like they purposely make the live chat option difficult to use to frustrate the user. Update your software and don’t be crooked!
Deposited $100 and my account was never credited. Been going back and forth since August 8. First they said they see they money deposited but did not know why it wasn’t credited. They said wait 15 business days for return. Sept 2 now and still no credit or money sent back. I followed up again and now they say they need an email sent to them.
Had a bet settled wrong. I had to message them to review the bet and then they reversed the bet from a loss to a win – user should be able to bet with confidence!
I feel like they purposely make the live chat option difficult to use to frustrate the user.
Update your software and don’t be crooked!
Reply
Anjan Kumar
02 September 2020
Comment from ca.trustpilot.com
i send money 4 hours ago but not join my account money 2000 ruppes
i send money 4 hours ago but not join my account money 2000 ruppes
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Malcolm T. Sow
02 September 2020
Comment from ca.trustpilot.com
Won a payout of $400. Still waiting for the transfer to my account. its been 2 days, no contact from support. seems like my money's gone
Won a payout of $400. Still waiting for the transfer to my account. its been 2 days, no contact from support. seems like my money's gone
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Katekos007
02 September 2020
Comment from ca.trustpilot.com
Appalling. After using for years. Suddenly decided I am a risk, after deposits of 10.00, 20.00 in 3 months. Apparently I can not afford that even though I work and have no problems. Taking my outstanding bets and nit refunding them. And they were only for 2.00 each. Jesus Christ.
Appalling. After using for years. Suddenly decided I am a risk, after deposits of 10.00, 20.00 in 3 months. Apparently I can not afford that even though I work and have no problems. Taking my outstanding bets and nit refunding them. And they were only for 2.00 each. Jesus Christ.
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Philip Mcnelis
02 September 2020
Comment from ca.trustpilot.com
I've been a loyal customer for years and years now and first they imposed a limet of 100 a month after winning and playing there new games I asked how much have I spent they said 175 this was all from a 15 deposite and thought nothing of it then I asked what my total win 42 pounds I said thank you and whent on 2 times after that deposited 15 ponds to log in today and my account been blocked saying some slander saying I can't affo rs it so it's been blocked if I couldnt afford it I would have withdrew. The winnings no played on new machines the cheeky bunch
I've been a loyal customer for years and years now and first they imposed a limet of 100 a month after winning and playing there new games I asked how much have I spent they said 175 this was all from a 15 deposite and thought nothing of it then I asked what my total win 42 pounds I said thank you and whent on 2 times after that deposited 15 ponds to log in today and my account been blocked saying some slander saying I can't affo rs it so it's been blocked if I couldnt afford it I would have withdrew. The winnings no played on new machines the cheeky bunch
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James Jardine
02 September 2020
Comment from ca.trustpilot.com
BETWAY LOST THE PLOT AND CONSUMER TRUST AND CREDABILITY WHAT A SHAMBLES A COMPANY IN A TAIL SPIN OF PANIC ,FINED £12 MILLION FOR BREAKING MONEY LAUNDERING AND PROCEEDS OF CRIME RULES AND NOW THEY ARE ASKING LOYAL GOOD CUSTOMERS UNREASONABLE DEMANDS , THEY ARE FINISHED DONT TOUCH THEM
BETWAY LOST THE PLOT AND CONSUMER TRUST AND CREDABILITY
WHAT A SHAMBLES A COMPANY IN A TAIL SPIN OF PANIC ,FINED £12 MILLION FOR BREAKING MONEY LAUNDERING AND PROCEEDS OF CRIME RULES AND NOW THEY ARE ASKING LOYAL GOOD CUSTOMERS UNREASONABLE DEMANDS ,
THEY ARE FINISHED DONT TOUCH THEM
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Atakan Murzoğlu
02 September 2020
Comment from ca.trustpilot.com
they stole my 2.500 canadian dollars. I have been trying to withdraw since May 8th and they are waiting me around. they wanted me to send A month-to-month Utility Statement. I told them that my landlord have the utilities on his name. They asked for bank statement and I sent the bank statement. They e-mailed me saying they still need the utility. This happened 5 times in a row. A nightmare. STAY AWAY FROM THEM
they stole my 2.500 canadian dollars.
I have been trying to withdraw since May 8th and they are waiting me around.
they wanted me to send A month-to-month Utility Statement. I told them that my landlord have the utilities on his name. They asked for bank statement and I sent the bank statement.
They e-mailed me saying they still need the utility.
This happened 5 times in a row. A nightmare. STAY AWAY FROM THEM
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Kenneth Kinnaird
02 September 2020
Comment from ca.trustpilot.com
Hi I have had a very bad experience with this company, they closed my account never tried to get in touch by tex or phone or email, I have exhausted myself trying to get in touch with them to no avail, absolutely shocking and the still owe me money if I had just checked the feedback I would never had signed up to the my advice DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY AND I AM STILL OWED MONEY
Hi I have had a very bad experience with this company, they closed my account never tried to get in touch by tex or phone or email, I have exhausted myself trying to get in touch with them to no avail, absolutely shocking and the still owe me money if I had just checked the feedback I would never had signed up to the my advice DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY AND I AM STILL OWED MONEY
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FIFA Trading Tips
01 September 2020
Comment from ca.trustpilot.com
Thiefs... Look at how many bad reviews there is same as mine account locked for absolutely no reason open ur eyes people do not deposit i will keep posting until i get whats mine
Thiefs… Look at how many bad reviews there is same as mine account locked for absolutely no reason open ur eyes people do not deposit i will keep posting until i get whats mine
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Jack Payne
01 September 2020
Comment from ca.trustpilot.com
I made a deposit of 50 on the 21 aug all went though fine got the 50 up to 500 pound went to make a withdrawal though all ok as it was a Friday would go though on Monday go to sign in money they have locked my account and the web advisor are say that the management team made the decision to lock my account and recover the funds because means reset my account to 0 for no reason at all it’s a joke and your can’t even ring to argue the point as of COVID 19 I just want the money I’m owed so I can leave this scam of a website
I made a deposit of 50 on the 21 aug all went though fine got the 50 up to 500 pound went to make a withdrawal though all ok as it was a Friday would go though on Monday go to sign in money they have locked my account and the web advisor are say that the management team made the decision to lock my account and recover the funds because means reset my account to 0 for no reason at all it’s a joke and your can’t even ring to argue the point as of COVID 19 I just want the money I’m owed so I can leave this scam of a website
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Chris Hawes
01 September 2020
Comment from ca.trustpilot.com
Betway is a joke I used it about 5 times an was unsatisfied it’s a scam
Betway is a joke I used it about 5 times an was unsatisfied it’s a scam
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Abhijit Mali
31 August 2020
Comment from ca.trustpilot.com
I withdrawed money to my bank account. System is saying its already paid and it will take 7 working days to be reflected in my bank account. Nothing happened as today is the 9th Working day. Further, no direct lone for communication, there is a system generated was of response which is not at all user friendly. Truly bad experience. I think they have taken the money away.
I withdrawed money to my bank account. System is saying its already paid and it will take 7 working days to be reflected in my bank account. Nothing happened as today is the 9th Working day. Further, no direct lone for communication, there is a system generated was of response which is not at all user friendly. Truly bad experience. I think they have taken the money away.
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john
30 August 2020
Comment from ca.trustpilot.com
Stole balance. Won a bet with own money when tried to withdraw stole half of the balance despite betting with my first deposit own money. Basically if you lose a bet it's your money if you win a bet they argue its your bonus funds. Agents are useless no option but to report them to the regulator
Stole balance. Won a bet with own money when tried to withdraw stole half of the balance despite betting with my first deposit own money. Basically if you lose a bet it's your money if you win a bet they argue its your bonus funds. Agents are useless no option but to report them to the regulator
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Anna Viiding
30 August 2020
Comment from ca.trustpilot.com
Stay away from this website as far as you can. The most disfunctional bookmaker you can find. They will keep hold of your winnings for weeks and harass you without paying them out.
Stay away from this website as far as you can. The most disfunctional bookmaker you can find. They will keep hold of your winnings for weeks and harass you without paying them out.
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Napaporn Turner
29 August 2020
Comment from ca.trustpilot.com
Don’t wast your money on slots you will never get any free spins off them!!!
Don’t wast your money on slots you will never get any free spins off them!!!
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Valentin Gutkovsky
28 August 2020
Comment from ca.trustpilot.com
My account was suspended and they not want give back my money!
My account was suspended and they not want give back my money!
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Troy Martell
28 August 2020
Comment from ca.trustpilot.com
Stole my deposit. Sent in a measly $20. Still to this day they haven't updated my balance. They keep blaming it on some processor. There agents repeated lie to you. 1st agent says for sure will be updated within 2 hours. So I waited 3 hours and still nothing. 2nd agent says for sure will be updated with 1 hour, so this time I waited 9 hours to check. And still nothing. 3rd agent says for sure within 2-3 f&*$king days it will be updated. This is a scam of a website. Do not use they will steal your money. I had to get in contact with the police.
Stole my deposit. Sent in a measly $20. Still to this day they haven't updated my balance. They keep blaming it on some processor. There agents repeated lie to you. 1st agent says for sure will be updated within 2 hours. So I waited 3 hours and still nothing. 2nd agent says for sure will be updated with 1 hour, so this time I waited 9 hours to check. And still nothing. 3rd agent says for sure within 2-3 f&*$king days it will be updated. This is a scam of a website. Do not use they will steal your money. I had to get in contact with the police.
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Vamsi Hiller
28 August 2020
Comment from ca.trustpilot.com
My username:- hodersnew2 My withdrawal and my account permanently closed Reason said 7.1 section you're account close and said you will get your deposit money within 48 hours now 1month. Still i am not getting any funds from betway. Fake website very rude verification systems and Website interface also not reliable Am lost stake bets website not good
My username:- hodersnew2
My withdrawal and my account permanently closed Reason said 7.1 section you're account close and said you will get your deposit money within 48 hours now 1month. Still i am not getting any funds from betway. Fake website very rude verification systems and Website interface also not reliable Am lost stake bets website not good
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Anthony Burns
27 August 2020
Comment from ca.trustpilot.com
My Betway account - AnthonBurn06. My account was verified on August 19, 2020. I made a deposit of £750 within 5 days. And now I can not withdraw my £817.62. Support service says that the work is being done by the processing department. More than 48 hours they can not approve the withdrawal of my money. I became a Betway hostage. My money has become a Betway hostage.
My Betway account – AnthonBurn06.
My account was verified on August 19, 2020. I made a deposit of £750 within 5 days. And now I can not withdraw my £817.62. Support service says that the work is being done by the processing department. More than 48 hours they can not approve the withdrawal of my money. I became a Betway hostage. My money has become a Betway hostage.
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Paula
27 August 2020
Comment from ca.trustpilot.com
Signed up deposited and won £130. Withdrew it back to my PayPal account. Was in there the next morning. No ID was asked for Until the following afternoon after the payment had already been paid to me. A good site with various games
Signed up deposited and won £130. Withdrew it back to my PayPal account. Was in there the next morning.
No ID was asked for Until the following afternoon after the payment had already been paid to me.
A good site with various games
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Darshan Gd
27 August 2020
Comment from ca.trustpilot.com
Its has very worst customer support I deposited money through bank transfer it's been almost 10 days over still no money in my gaming wallet or returned to my account and even no response from betway .....very bad experience I hate betway
Its has very worst customer support I deposited money through bank transfer it's been almost 10 days over still no money in my gaming wallet or returned to my account and even no response from betway …..very bad experience I hate betway
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Roland Dizkacs
27 August 2020
Comment from ca.trustpilot.com
You can deposit any amount of money instantly to gamble but they will take forever paying out a stitch of your high risk earnings!?!? Cannot access my transaction history or "PAID" earnings... Every time it reads: "YOU ARE NOT AUTHORISED TO VIEW THIS PAGE Please ensure you are logged in and try again"
You can deposit any amount of money instantly to gamble but they will take forever paying out a stitch of your high risk earnings!?!? Cannot access my transaction history or "PAID" earnings…
Every time it reads:
"YOU ARE NOT AUTHORISED TO VIEW THIS PAGE
Please ensure you are logged in and try again"
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Theophilus Kow Bentum Acquah
26 August 2020
Comment from ca.trustpilot.com
VERY DIFFICULT TO PAY FOR CUSTOMER WINNINGS.... AVOID AVOID AVOID
VERY DIFFICULT TO PAY FOR CUSTOMER WINNINGS…. AVOID AVOID AVOID
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keith M
26 August 2020
Comment from ca.trustpilot.com
had my doubts but spot on Betway got my withdrawal and really don't understand the bad reviews, good customer service and paid out fine
had my doubts but spot on Betway got my withdrawal and really don't understand the bad reviews, good customer service and paid out fine
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Taff Jones
26 August 2020
Comment from ca.trustpilot.com
Still withholding funds and not answering any communication Another company I wont be using again when they finally decide to give me my winnings To the dinlow below who can't understand the bad reviews. Wait till they ignore you and keep your money. Then you won't give them 5 stars
Still withholding funds and not answering any communication
Another company I wont be using again when they finally decide to give me my winnings
To the dinlow below who can't understand the bad reviews. Wait till they ignore you and keep your money. Then you won't give them 5 stars
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Siddesh
25 August 2020
Comment from ca.trustpilot.com
I have deposited money using bank transfer but they didn't deposited it to my account it's been over 5 hours now also there is no chat option or customer support option available very worst service
I have deposited money using bank transfer but they didn't deposited it to my account it's been over 5 hours now also there is no chat option or customer support option available very worst service
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nitin goyal
25 August 2020
Comment from ca.trustpilot.com
All is good in sports betting but withdrawl hasn’t came yet as I withdrawl 2 days ago and in your withdrawl centre there has been written the money has been sent to ur bank Can u tell me when it will reflect in my bank
All is good in sports betting but withdrawl hasn’t came yet as I withdrawl 2 days ago and in your withdrawl centre there has been written the money has been sent to ur bank
Can u tell me when it will reflect in my bank
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Martin
25 August 2020
Comment from ca.trustpilot.com
Betway are the worst bookies that I have used. They refuse to refund my money. They have no chatline. They couldn't refund to my original account, then to another account and then to my paypal account. They do not give a reason for any of this. Betway son las peores casas de apuestas que he usado. Se niegan a reembolsar mi dinero. No tienen línea de chat. No pudieron reembolsar a mi cuenta original, luego a otra cuenta y luego a mi cuenta de PayPal. No dan una razón para nada de esto.
Betway are the worst bookies that I have used. They refuse to refund my money. They have no chatline. They couldn't refund to my original account, then to another account and then to my paypal account. They do not give a reason for any of this.
Betway son las peores casas de apuestas que he usado. Se niegan a reembolsar mi dinero. No tienen línea de chat. No pudieron reembolsar a mi cuenta original, luego a otra cuenta y luego a mi cuenta de PayPal. No dan una razón para nada de esto.
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hari krishna
24 August 2020
Comment from ca.trustpilot.com
I don't know why there are so many negative reviews but Betway is a really an excellent betting site. Only issue i faced is during sports betting the bets were settled late sometimes. Except that everything is perfect
I don't know why there are so many negative reviews but Betway is a really an excellent betting site. Only issue i faced is during sports betting the bets were settled late sometimes. Except that everything is perfect
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Shane
23 August 2020
Comment from ca.trustpilot.com
Awful site impossible to vertify photos blurry lol right glad i dont waste my money on them like i did on william him boyal sports etc i am trying to find best site seems all are awful lol oh ya bet ya most reviews that say its great site are bots scams fakes lol looking at the reviews i escape a bullet that is why i never deposit till im fully vertified on every site funny thing all sites take deposites so fast all sites should have withdrawl money as fast as deposites its only fair
Awful site impossible to vertify photos blurry lol right glad i dont waste my money on them like i did on william him boyal sports etc i am trying to find best site seems all are awful lol oh ya bet ya most reviews that say its great site are bots scams fakes lol looking at the reviews i escape a bullet that is why i never deposit till im fully vertified on every site funny thing all sites take deposites so fast all sites should have withdrawl money as fast as deposites its only fair
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Shane Canning
23 August 2020
Comment from ca.trustpilot.com
Shocking site impossible to vertify with them sent every document under the sun i use loads other sites but i close account a on them since their slots are dead etc i heard this site is good but i cant even lose my money on them lol
Shocking site impossible to vertify with them sent every document under the sun i use loads other sites but i close account a on them since their slots are dead etc i heard this site is good but i cant even lose my money on them lol
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Jamie
22 August 2020
Comment from ca.trustpilot.com
It's amazing they can sponsor football teams and whole race meetings but have to be the biggest joke in bookmaking circles Got my account not only limited but closed. Looking at the reviews below at least people at waking up to how bad they are And don't ask for me to reply to the private message you send. What's the point you've closed my account
It's amazing they can sponsor football teams and whole race meetings but have to be the biggest joke in bookmaking circles
Got my account not only limited but closed. Looking at the reviews below at least people at waking up to how bad they are
And don't ask for me to reply to the private message you send. What's the point you've closed my account
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Pawan
22 August 2020
Comment from ca.trustpilot.com
Holding my ₹35000 since 12 August and then they ask me to send proof of ownership of my bank account I have sent them my account statement as proof it has been 4 days no response from betway and now they blocked my account for no reason Very bad service no customer support It looks like they will not return my hard earned money Please stay away from BETWAY
Holding my ₹35000 since 12 August and then they ask me to send proof of ownership of my bank account
I have sent them my account statement as proof it has been 4 days no response from betway and now they blocked my account for no reason
Very bad service no customer support
It looks like they will not return my hard earned money
Please stay away from BETWAY
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FIFA Trading Tips
22 August 2020
Comment from ca.trustpilot.com
Thiefs!!!!! Enough said there will keep posting as stated in email until i gets whats mine!!!!! AVOID AVOID AVOID!!!
Thiefs!!!!! Enough said there will keep posting as stated in email until i gets whats mine!!!!! AVOID AVOID AVOID!!!
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keith M
21 August 2020
Comment from ca.trustpilot.com
hi is live chat not working? All I want to know after it says paid in status how long to reach my visa debit card?
hi is live chat not working? All I want to know after it says paid in status how long to reach my visa debit card?
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FIFA Trading Tips
21 August 2020
Comment from ca.trustpilot.com
Absoulte Thiefs AVOID AVOID.. Save ur money you will only be robbed cant verify yet withdraw before documentation couldnt prove who i was absolutely rubbish. Yet they wanted to ring me gave my number serveral times and they hang up i dont know how they can verify me over the phone when ive already sent sufficient documentation.. Got an email back yesterday saying i have exhausted all there resources and they wont respond again they have exhausted me only want what's mine cant just close an account when sufficient docs been sent and ive withdrawn before very very dodgy save your money better sites out there... AVOID AVOID AVOID.. SCAMMERS..
Absoulte Thiefs AVOID AVOID.. Save ur money you will only be robbed cant verify yet withdraw before documentation couldnt prove who i was absolutely rubbish. Yet they wanted to ring me gave my number serveral times and they hang up i dont know how they can verify me over the phone when ive already sent sufficient documentation.. Got an email back yesterday saying i have exhausted all there resources and they wont respond again they have exhausted me only want what's mine cant just close an account when sufficient docs been sent and ive withdrawn before very very dodgy save your money better sites out there… AVOID AVOID AVOID.. SCAMMERS..
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David
21 August 2020
Comment from ca.trustpilot.com
Actually quite enjoyed playing slots with Betway, decent machines and payouts seemed reasonable, however their customer support is horrendous, I hadn’t been getting the bonus I was due and asked live chat about it, and the first thing they said was that they don’t cheat, even though I never even mentioned this, alarm bells rang with me, customer lost I’m afraid.
Actually quite enjoyed playing slots with Betway, decent machines and payouts seemed reasonable, however their customer support is horrendous, I hadn’t been getting the bonus I was due and asked live chat about it, and the first thing they said was that they don’t cheat, even though I never even mentioned this, alarm bells rang with me, customer lost I’m afraid.
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J
21 August 2020
Comment from ca.trustpilot.com
I won a live bet fair and square with ample time remaining in the event. The bet was then voided and the original stake was returned to me instead of my winnings. After talking to the live chat agent they told me simply that the "Senior Trader has voided the bet" without good reason. I've used this company for years but I do not accept them being able to void bets for no reason. Definitely withdrawing remaining funds and moving to a different, more fair company.
I won a live bet fair and square with ample time remaining in the event. The bet was then voided and the original stake was returned to me instead of my winnings. After talking to the live chat agent they told me simply that the "Senior Trader has voided the bet" without good reason. I've used this company for years but I do not accept them being able to void bets for no reason. Definitely withdrawing remaining funds and moving to a different, more fair company.
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NR
20 August 2020
Comment from ca.trustpilot.com
They are an absolute scam. Cheated me on two of my bets.
They are an absolute scam. Cheated me on two of my bets.
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Website Designer
20 August 2020
Comment from ca.trustpilot.com
Betway is a Fraud company. They are big scammers. I requested to all users don't play this game.Evolution game same as.
Betway is a Fraud company. They are big scammers. I requested to all users don't play this game.Evolution game same as.
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martino neil
20 August 2020
Comment from ca.trustpilot.com
Absolutely appalled by this site joined on the weekend won £300 can't get it out as they need to verify me I have sent them emails with proof and they saying not recieved them been on.live chat for hours with no luck absolute disgrace of a betting site!!!
Absolutely appalled by this site joined on the weekend won £300 can't get it out as they need to verify me I have sent them emails with proof and they saying not recieved them been on.live chat for hours with no luck absolute disgrace of a betting site!!!
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Dr Nicholls
20 August 2020
Comment from ca.trustpilot.com
I'm sorry I have to resort to Trustpilot but am frustrated at being unable to contact Betway. I have recently opened an account with them and find they are really hard to contact. You just go around in circles trying to contact them with live chat. I had a small bet last night on a game that was postponed and have yet to receive a refund for it. They settled the winning and losing bets quickly enough to be fair, so why not the postponed one? They are very slow on this. Hopefully they will refund it but it would be nice to be able to contact them. I've managed to find their e-mail address and sent a message that way.
I'm sorry I have to resort to Trustpilot but am frustrated at being unable to contact Betway. I have recently opened an account with them and find they are really hard to contact. You just go around in circles trying to contact them with live chat. I had a small bet last night on a game that was postponed and have yet to receive a refund for it. They settled the winning and losing bets quickly enough to be fair, so why not the postponed one? They are very slow on this. Hopefully they will refund it but it would be nice to be able to contact them. I've managed to find their e-mail address and sent a message that way.
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SAGAR THOR
19 August 2020
Comment from ca.trustpilot.com
I am from India. If you go to other casino sites such as 1XBET, ROYALPANDA they have minimum limit of 50rs but on Betway it is only 25rs. They are very serious with the relationship with Indian coustmers. I don't why so many negative reviews are here but I am happy with services they are providing. Hope they will provide good solution for those who have problems.
I am from India. If you go to other casino sites such as 1XBET, ROYALPANDA they have minimum limit of 50rs but on Betway it is only 25rs. They are very serious with the relationship with Indian coustmers. I don't why so many negative reviews are here but I am happy with services they are providing. Hope they will provide good solution for those who have problems.
Reply
Ahmed Tolba
18 August 2020
Comment from ca.trustpilot.com
Username:ahmedandre They took the 1000 euro winning and they closed the account. SAMMERS, and BIG FAKE. Take care!!
Username:ahmedandre
They took the 1000 euro winning and they closed the account. SAMMERS, and BIG FAKE. Take care!!
Reply
Mmmbetway
04 September 2020
Comment from ca.trustpilot.com
My account was verified by the security checks, I've managed to deposit over £2600. Everything was ok until I made a withdrawal request - and it was only for £210. They've requested from me some documents, I've sent them everything they want. Now my account is locked and of course as many others - I have no response from them. The worst bookie ever, stay AWAY!
My account was verified by the security checks, I've managed to deposit over £2600. Everything was ok until I made a withdrawal request – and it was only for £210. They've requested from me some documents, I've sent them everything they want. Now my account is locked and of course as many others – I have no response from them. The worst bookie ever, stay AWAY!