Betway Review

I left a review four days ago regarding an unpaid bet and an unissued free bet. I have just recieved a reply stating that my free bet had been issued on 03/06/20 which it had £10 of a £30 new customer offer. The bet i was referring to was 05/06/20 the football bet won at 13/10 3-1 no winnings were paid no free bet was given. Betway stated that their 'Traders' have decided the bet was settled correctly? and sent a link to a "how to contact us" which again sends you in circles. There is no phone number no live chat no email the only way to get a response from Betway is to put a negative review here on Trust pilot. If you have a dispute on pay outs they will just blame a third party their 'Traders' irrelevant on the facts. If you don't believe these facts please open an account and then try and contact them !. I recommend that if you want an online betting site use Coral or Betfred absolutely do not waste your money on Betway .

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Withdrawal time is very late to compare others.

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Ignored!

Ask to respond to private message and then nothing!

Clearly lots of bad reviews recently from others and still I'm not told why my account was shut after 1/2hr of opening???

Taking my complaint to IBAS as getting no where added to the fact there's no customer service at Betway!

Poor poor experience.

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Great site payout really quick no problems at all

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This is a scam!

You can withdraw money and after I asked them, they have blocked my account.

They will reply here, we gonna help you but in the fact your money is gone.

Customer support is just waisting time as they actually do not want you to withdraw money.HEY TRIED GET AWAY BY SAYING OH IT IS OUR POLICY YOU CANNOT DEPOSIT OR WITHDRAW MONEY ON A DIFFERENT LOCATIONS AND WE WILL ONLY REFUND THE MONEY YOU DEPOSITED. NEVER SEEN ANY BOOKIE NOT RETURNING YOUR BALANCE. IGNORE betway !!!

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I can't believe people still use this awful excuse for a bookies.
Plenty proper bookies out there.
I got restricted after trying to place £5 on a 4/1 1st goalscorer bet, I wasn't even winning with them . Comical
I sent a couple of emails and Live chat to ask why, the response was that they don't have to give me a reason. Absolute joke.
They would only allow me 80p bets.. PMSL
Joke Site.

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Very poor bookies not very good service bad prices take a long time to pay you out skybet is much better they put your winnings into your BANK account in two hours after withdrawing

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I've lost everything here. I've never won on the casino site. Not ONCE. Complete scam. Avoid at all costs. They ruin peoples lives for fun.

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I credited my account with £10 and placed a bet on a football match, i was supposed to get an introductory £10 free bet for this and recieved nothing, my bet won and i was paid nothing. When i tried to contact Betway via the help or contact us, it just sends you in circles. The customer support emails comes back as 'no longer in use please use help or contact us on website', thus sending you back to where you started.

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Awful site! Was a member for not even 24 hours and they put restrictions on my account with no explanation! I’m closing my account as a result as I won’t do business with a SCAM website like Betway! Takes your money then restricts your account! AWFUL!!

Petcamp1

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If you win you'll get this message: "…you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Plus Loyalty Points". Furthermore they will reduce the betting to a couple of dollars per bet.

Ridiculous! Stay Away!

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Tell me why???

The account was locked / suspended???

Unprofessional service and conduct with no reason and infuriating to close the account after passing the security checks.

I'll keep posting until you answer my question or refund my full initial deposit!!

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Money taken out of my bank acct. Never showed up in betway acct. No one to talk or deal with problem. Anyone that is thinking of signing up take a extra minute and think about it. Lots of legit sites out there and you will not have to give up money without even having a shot at winning as hard to play the games when,your money never shows up.

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Virtual betting is not fairly done on this site I know we cant win them all but I've tried and wasted 80 pound on this site. I lost 15 games in a row at one stage and I backed draws favourites and high stakes always seem to lose. My luck cant be this bad. I think there is something weird going on here the games also glitch and you end up waiting sometimes days for your money back in away of it being void. So if your game win and it glitches you lose the winnings and get stake back. They always refer to terms and conditions on everything someone needs to look into virtual betting on site it's the worse I've ever experienced. May aswell just deposit and give them the money it's just simply unfair tactics.

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I wanted to bet on a live football match which I was 100% sure that I was gonna win but I did not have money in my bank account and I asked my friend. My friend gave me his paypal account and I transfered £1000 from his account. I turned that £1000 to £2400 and wanted to withdraw £2000 back into my friends paypal account. They blocked my account, asked for all the documents ID, proof of adress and proof of paypal statement. I proved everything it was me and nothing was dodgy. They opened my account now but they DID NOT PAY MY WINNINGS. THEY TRIED GET AWAY BY SAYING OH IT IS OUR POLICY YOU CANNOT DEPOSIT OR WITHDRAW MONEY ON A DIFFERENT NAME AND WE WILL ONLY REFUND THE MONEY YOU DEPOSITED. NEVER SEEN ANY BOOKIE NOT RETURNING YOUR BALANCE. IGNORE betway !!!

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They don't seem professional. First of all , the ssupport guys are unapologetically ignorant about their own offers and webpages. I did sign up through one of their links which promises a bonus of 30000 inr through the ocb website. can't post the link here as they don't allow links . But then , I got a bonus of just 2500 . And when contacted the support team , they are completely ignorant and keep saying that the offer I registered for is just for 2500. They don't look like they are committed to responsible gambling either. I have registered with them yesterday and it's a bad experience as their support guys are rude as well.

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I’ve been a long time customer of 2/3 betting sites for years. Today I’ve signed up with this site and I am VERY impressed with the speed and reliability of their app! Great choice of markets too! First bet and first win!… hopefully withdraw time is as speedy as other sites 🤞🏼

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I deposited money using my app sent to that account they gave me but it didn't reflex but I gone to my account and I've got and sms for a proof but I couldn't get. Help is seems my money is gone.

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Again me, 2 months past Scumbag BETWAY still not paying me over 1500 pounds, My bet already has been paid out from other betting websites where I have a place a bet for the same game match, Ladbroke for example pay me straight after game has finished.
So W. T. F BETWAY still exist after so many scum and fraud. This is out of order, they take it your money, allowing you to placed bets and play other game but when you win BETWAY refuse to pay money for customers, and giving lots of rubbish by send us this send us that. FUK YOU CU
Im not even want to give 1 STAR for
THIS BETTING SITE BETWAY should be shut down for fraud. I will make a complain to gambling organisations. No other comments.

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I tried Betway as a novice and found many choices either not available to me or the choice crashed time and time again. When I tried asking for help it's supposed to offer chat online but all it does is go around in circles or crashes,totally frustrating!

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Still none the wiser!

Having replied to Betway's private message I still haven't heard a reply why my account was locked / suspended.

Although crediting my balance back to my bank this still leaves me £140 out of pocket .

Its like playing a poker game with friends and buggering off after winning the first hand!

After confirming I passed the checks the locking the account within 1/2hr doesn't sit well.

I will continue to voice my opinion on Betway until I see the full deposit monies I made on opening the account.

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Hi there , I’ve played Betway for a while and love the options , and the game options. I’ve won , but not sure how to receive my winnings and why no ones contacted me yet to understand how I will receive my winnings . Could someone reach out to me please ?
Thank you Betway

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Suspended / Locked my account?

Signed up today and deposited £400.00 playing the roulette. Whilst at a balance of £260.00 so losing £140.00 my account was suspended / locked for no reason mid spin.

Clearly the phone lines are not in operation at present but with kicking me out I couldn't access live chat and further still they are not responding to e mails!

To be non contactable in any form shouldn't be allowed and if things are that bad shouldn't be taking any form of bets.

A truly shocking experience and hoping they have the decency to refund my balance immediately AND offer an explanation why they closed the account.

If anyone from Betway reads this I'd like a response.

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I set up an account to put a bet on the virtual grand national. There is £10 in my account but now I cannot log in. Tried to retrieve log in details but doesn't work and there is no way to contact anyone for help as you have to log in to get help . grrr

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One of the most unfair and dishonest gambling sites though being one of the biggest.
Not to mention that anyone will lose his money anyway there, they simply log you out by force out the account in the middle of a game, even after bets are placed, without any explanation. The bets will also not be refunded.
Dont worry there will also be no apologies or refunding after contacting betway managers, only denying the facts.
In the end, there is no possibility to prove anything.
Now imagine all the dirty words which can or must be put into my comment.
Farewell, betway scam!

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This is a scam!

You can withdraw money and after I asked them, they have blocked my account.

They will reply here, we gonna help you but in the fact your money is gone.

Customer support is just waisting time as they actually do not want you to withdraw money.

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They don’t do responsible gambling. Account was opened when was self excluded through gamstop. Company did nothing. Did not even check whether allowed to gamble as the gambling commission states.
My friend (also self excluded!) did the same and with the same results. Perhaps by hitting their reviews they will start to take it seriously and refund the transactions as they lawfully are required to do? Social media don’t reply.

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Can't even withdraw my money it always says unable to do so. I already sent them 3 emails concerning this but they don't seem to reply.

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They Block stake amounts when they see you winning more. they set limit on stake amounts and dont let you put more. I'm sorry betway but i was impressed initially but the moment i started facing these, I lost my interest in betway and moved to other betting sites.

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Online blackjack is very bad I think the cards are not shuffled properly. I never seem to win, dealer always deals me terrible cards and they have 20 most the time. Maybe this is just my luck but I have played on many online casinos and I seem to win on them more often compared to Betway.

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5 starts To betway had georgeous win on lighting roulette about week ago bit worried about payout at first as iv never won this kind ov money before maybe asking for this and that etc but won it in on a Friday it was paid on the Monday no problems at all best casino around no hassle customer service always helpes me out if I got a problem top customer service top casino top boys betway 5 stars

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This is the same! I wanted to withdraw money from my account and it was not possible. I have contacted the terrible CS named Chene who said I can not withdraw money just deposit and blocked my account. I can not get access and just the useless chat.

So they took my money and this is it! Never use this platform!!!

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WORST SITE ONLINE. . Bugs very very often . Bid 2$ With 10 automatic spin and they said it was 50$😂 imagine the lost

Some kind of robot on chat tells me « so sooorrrryyyyy😭 « 
Avoid it
It’s not the first time I have online problems with them

AVOID

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It is very difficult to withdraw your money. Customer service is neither responsive nor humane.
Inevitably, the impression is that they do everything not to transfer money.
Not recommended under any circumstances.

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I am honestly shocked by the behaviour of the customer service. I am restricted only on sports as everyone is with this company but not casino. I opted into and completed an offer on casino for free bets for goals and did not receive my free bets. I have contacted them on multiple occasions and the emails I have received are shocking. I have been told I am restricted by all, then told I didn't opt in insinuating I am a liar, then I've been told if I can opt in I can do the offers and so on and STILL this fraufulent company will not honour my free bets because they are insinuating I am a liar when I categorically did in fact opt in and placed the relevant wagering requirements. I will be taking this further and reporting them to their relevant governing body because their treatment of customers is shocking. AVOID.

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Great Casino !!

Home of Microgaming (To me).

Loads of games across all the tabs and I seem to luck out more with sports bets here, I rarely bet on sports.

Bit disappointed about not getting any promotional offers for the casino tab, I would visit BetWay a lot more.

3/5 star casino.

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Crazy ass hole betting site… That evolution gaming casino have cheating strategies like if you play roulette you will notice that any 2 dozzens numbers only coming without 3rd dozen like 40 times in a row, even with blackjack you can find some dealers winning like 20 games in a row which is not possible by ordinary casinos, if you play dream catcher that wheel only giving output 10 times 1 then one 40 again 10 times 1 then 2.. Which unnatural things u could find this bb.aa.ss.tt.aa.rr.dwhore casino…. If you play u will definitely loose all of your money… Evolution gaming is m.o.t.h.errfucking casino ass holes don't enter to this idiot casino ever in your life

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We are all sick and losers and If you do not think this way you will realize one day. If you are never realize you are just fully brainwashed.

I lost around 200 000 pounds, but I am not alone.

To control and playing responsible is very hard you will get addiction very quickly.

You will take a loan and then ask friends and family for money.

You will end up miserable without life goals, because your life is wasted.

You do not want to work anymore.

You will be end up chasing your lost money.

but you will never get back.

This company was part of my life journey and they are rob me part of 200 000 pounds.

All Casinos are the same. They are never let you win.

If you are stop play today you will have more time to recovery and chance to come back for normal.

Stop play and trying to spend more wisely and look after your mental and physical health otherwise you will be another victim.

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Worst online casino ever dont play on this one you will give them your money
I play the last month I do highspins and never get back nothing when you do small it gives for like the first five mins and then it stops its a copy

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I want to post a review of the Betway complaints process based on my own recent experience, because you rarely see reviews covering this side of the business.

I lodged a complaint with them 9 weeks ago. During this period, Betway conducted a very thorough investigation. I found them to be very professional, honest and kept me well updated at each stage. Complaints can take time to investigate and resolve and I acknowledge Betway have a team that clearly take complaints seriously which is all you can ask for from a company within this industry whom you can trust.

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i made a 50 dollers interac withdraw with them.1-2 days latter i get the e transfer email but betway did not send me a the password so i contacted thire support and asked for the password they said try gigadat and Gigadat i tried it and it the trasaction locked because it was wrong thanks betway support . and now that im looking to get my money back they are passing me around and playing with me saying ohh we cant do anything contact gigadat or interac to get a cancelled interac back. DONT MAKE SENCE What they are saying u cant do that its cancelled. so i contacted gigadat and interac and both told me they cant help me and i send thire response to betway but still they are playing with me. i even send them my bank account statement clearly showing no money.i dont know if im gonna get my 50 back from betway. but betway serisly? u gonna scam me for 50 dollers?guess what cool because if u kill me i wont make a deposit with these people who dont want to help you when u wanna withdraw and pass u around like its not thire problem and they want to keep the withdraw and play around until u give up on ur withdraw THIS IS HOW BETWAY WORK. and btw i made a withdraw with another company with interac i got it in 2 days no playing around like betway.

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On February 17, 2019, I bet 8 euros on an allegedly manipulated game. I didn't know what was manipulated. If I were a criminal, I would have bet more than 8 euros. As a result, my credit of 112 euros was blocked. The game has been under investigation for 1 year and 3 months and I don't get my money

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Very disappointed. I am a vip customer with with both bet365 and betfair, and will carry on using them as my bookmakers.

I opened an account a while ago, placed a few bets didn't win and just forgot about the account to be honest.

A couple of days ago j recieved an email offering me 150% bonus on my deposit up to £75, a very good offer I might add.

So I subsequently deposited £50. My bet lost and was settled, time went by and my 150% match deposit still hadnt materialised.

I therefore went through live chat, dear me what a painful experience. My first chat was nearly an hour long, absolutely ridiculous. The CS rep eventually confirmed that I had settled all the requirements but he would have to seek permission from line manager to a credit me with my free bet. As I say after an hour he said he credited it to me.

First he put £50 in, I reminded him that it was a 150% match so should be 75.

He then said it was in, I checked my account and my bonus said 66% had been achieved,I would subsequently need to wager another 25 before my 75 bet was active.

I told him this but he said that the free bet was in and that was that.

I disconnected from the conversation and restarted another one, after another painful 15 minutes this bet was rectified and I was able to use my £75.

Now my bets for that day where consistent, basically just over on all the russian ice hockey matches, 2 of the matches I was planning on picking ie the next in time format both won, but as I was wasting my time with cs reps I could not place this bet, so I have lost money.

As soon as my next bet was of cashout level I immediately cashed out and waiting for my withdrawal to proceed. I suspect there will be issues and time delays with this but that Is what I expect of betway.

I wont be returning as customer, very poor service. As I said I'm a vip customer elsewhere at 2 bookmakers so they have missed out a potentially lucrative client.

It is shame however, as one thing I will admit during this difficult time there is potential to bet on an array of different esports, markets which are only rivalled by bet365 at this time.

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Had 10ew on 11/1 shot using free bets 1/5 odds and they returned me £12?? Should be 22 as with stake would be 32, one meeting running late so as soon as off time reached the race disappears from next races off lol another shambles of a bookie that doesnt match up to the big boys so not much point really, acc closed goodbye!!

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Diana576
Do not use this website.
I registered on the site and started betting I deposited 1120 gbp and tried to place a few bets but the limit was too low, I did not win around 50 gbp, extra I decided to withdraw money, they asked me to check account, I sent all the documents, but they blocked my account for no reason and money I deposited, they confiscated!Never deposit your money with these scammers!

be careful with this web site do not bet on it

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Great for sports betting , bet 25 during the week and get 2 x 5 pound free bets every weekend. Competitive pricing and BOG for horses , love the 4 to win horse racing offer too, withdrawel process ok . Needs improvement on its responsible gambling ie needs to have the option of self excluding from different platforms so you can exclude from casino only if you wanted and needs to stop the option of reversing withdrawels, these two things are commonplace for responsible gambling on other sites. I had one issue with an in play bet that was voided after it had won and the money put in my account then taken back out , i was not given a reason or any evidence to support their reasoning for voiding as the price was in line with the score when i put the bet on as far as im aware, i was close to cancelling my account thar night and many people would have so this practice made no business sense on betways behalf as it was only a £10 bet to win £6 . All in all a very good site that could grow into one of the best if it stops its pettyness and looks at the big picture…..

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Worst site I have ever seen, l lost lot of money despite of that my account got restricted without any reason, I going to close my account from betway, bet365 good option for betting

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closed account in 2018 just came back to give it another chance and now I remember why I closed in the first place.
Lack of bonuses copious amounts of dead spins and when you do get a win the payouts are nowhere near comparable to other sites.
No gameplay unfortunately so wont be returning.
Good luck everyone

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10000 reviews are fake, it can be easily purchased through apps. DO NOT USE THIS SITE, it is a scam and they will not help you if you have problems, stay away..

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I can see betway too are replying to those few people who are giving good reviews.
No reply whose money stolen.
Bet365,betway,1xbet, sky exchange, lcexchange all are fraud company.
I want to open an account so i am reviewing.
Any suggestion of good company ?

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