Betway Review

Restricting your account (without any good reasons) if you are not losing money with them, even if the money you are winning is not huge. Closed down my account with them for good.

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Takes a long time for their operations team to review my source of funds. The personal account manager that I was assigned with took very long to answer some of the questions that I had.

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Betway Team,
My withdrawal is not complete from more than 25days, as of now I contacted support team for 10 times. Everytime I am told that it's in operation team review. Why does it take so long with no reason. It's frustrating.

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BETWAY WORSE ONLINE SITE
BY FAR THE MUST UNTRUSTWORTHY COMPANY IVE EVER CAME ACROSS SHOCKING CUSTOMER SERVICE AND DONT PAY OUT WHEN YOU START WINNING.
BEWARE

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I won a bet on betway and requested for my money through ewallet betway refuse to pay, they requested for bank statements where I paid the money from I did sent it to them after three day no money I phone some guy told me I paid in money and requested for it without playing with the money that I should explain why on email, I did telling them that the games I wanted to play had already played and that is why I didn’t play the game yet they refuse to release my ewallet of R5000 to me.

When you lose they don’t investigate where the money u played with came from but when you win they look for reason not to pay you. People must run away from Betway I think they are running a funny business.

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BETWAY IN TROUBLE
BETTING ON THEIR SITE CARRIES A BIG RISK IF YOU WIN THEY TRY EVERYTHING TO NOT PAY OUT , GOOGLE THEM AND YOU SEEN THE £11 MILLION FINE THEY GOT FOR ACCEPTANCE OF PROCEEDS OF CRIME MONEY JUST A MATTER OF TIME THEY ARE IN TROUBLE , UNTRUSTWORTHY AND NOT CREDIBLE.
NEVER TRUST A COMPANY YOU CANT ACTUALLY SPEAK TO THEM DIRECTLY,

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I see the promotion on the internet “bet 30£ and we give you 30£ free bet”, i deposit 40 i bet 30£ on a game as they asked and just after that i receive an email saying that i am suspended from any future bonus or promotion??? No explaining whatsoever, their customer service wasn’t even authorized to tell me why like i am some sort of top secret file or something. I’d rather bet somewhere where they don’t pretend that they have promotions only to ban u when u actually use them!!!

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BETWAY NOT TRUSTWORTHY
I READ THE SHOCKING REVIEWS AND STILL TOOK A CHANCE AND OPENED AN ACCOUNT.
BIGGEST MISTAKE OF MY LIFE , THEIR CUSTOMER SERVICE MIGHT AS WELL BE NON EXISTENT TOTALLY IMPOTENT ,THEIR UK MANAGER IS AS MUCH USE AS A CHOCOLATE FIREGUARD.
YOU HAVE BEEN WARNED LIERS AND SHARLETONS

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4 months later and my account is still blocked and they are making every time new requests all in other for me not to have access to funs on my account.

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Does anyone have an actual numbers to get hold off this site as I won over 1000 and cashed out and the day after they blocked my account worst betting site ever

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At one time I had a agent impersonating the manger I still have screenshots of the conversations

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Terrible experience with withdrawing money. I withdrew my money from Betway account via bank transfer to my bank account. 7 days down the line I have still not received my payment. My bank have been asking for authorisation code so that they can track this, given that my bank details are correctly confirmed with Betway , it seems like the money has not even left my Betway account. I have spoken to 4 different custom yet service agents from Betway over this period (only via chat, no other way to get in touch with them) and still stuck with no payment. I don’t understand how difficult it can be to trace the payment, I have emailed them my bank statement to prove that I have not yet received it, waiting for a reply now, but feel like the journey will still not come to an end.
I really have to think twice now, probably better off trying another betting site in the future

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People write reviews for a reason…. to help there fellow man/woman. Signed up to Betway, to be honest a little bored fancied playing some slots. £40 Deposit, played one game on 40p spins…. thats 100 spins. Got no feature… to be fair that’s ok… anyone playing slots with £40 knows it’s not really enough. But I lie to you not… biggest win £1.80…. so so so boring. When the fun stops…. stop gambling is what they say… well the fun never started. I’m sorry but for you to have 4 Stars is an absolute joke 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂
Betway is boring and no fun whatsoever. Keep the £40 Betway…… administration is your destiny🤣🤣

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Terrible company.So I signed up and I wanted to put a bet on and it just wouldn’t let me!But the website is happy enough to take my money on slot games and roulette!Don’t use these sites their useless.

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The main reasons I hate betways is they lie to there customers like they lied to me I had money ready for pending withdrawal and I had waited for a few days I sent in my passport and no one ever emailed me the hole time not even a wellcome email then silly me went on and spent my winning money never mind we all ready no that they stalled the withdrawal so il spend all my winning money they are like every other casino just money hungry pigs never trust them they are a scam stay right away there are much better online casinos online that dont lie and cheat there customers

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10,596 ratings and its great? Someone is on drugs. I do laugh when I see they've reported bad reviews. This is the company exposed in the press for paying for good reviews

You can rate this lot in the same bracket as sportnation betstars and sportpesa in bookmakers you shouldn't go near with a bargepole

I laugh when I see them on ATR saying what bets they've laid and see how they can sponsor football teams. They are totally rotten and they limited me after 5 bets 3 of which lost. I asked to speak to management who made the decision but they are too spineless and hide behind customer care.

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There website us ridicules no other betting shop website that I know of runs as slow as there's,,coincidences where I put a bet on live stream then it decides to cut out or not load so don't get to watch me win or lose disgusted with it tbh and I would not recommend anyone using it,,they have no customer service everything done through email,,,that's dodgy alone as all other big known betting shop will assist you…bet way won't,,,avoid avoid avoid

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I do t k ow if its scam or not but it seems to ms when you bet high amount on blackjack it keeps losing and when you ney low it wins or draw so many time its funny thank god I withdrawed what I won and got.the F out who ever is the owner of this site you won't have fool me again and put at least from blackjack for sure it went ,the dealer sent over 18+19 like 2,3 times when I put big but again this could be coincidence so I don't wanna judge but I'm out and won't bet on other sites too just in case it's my luck or lack of skill but hope it was that it would feel better for me if that was the case which I'm thinking 50/50

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They are limiting people after 2 small bets because i won. I didn't even use their bonuses now have to bet on limited account to withdraw my earlier deposited money. Never trust this bookmaker

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If you must play, play live dealer but do not play their table blackjack. It is 100% rigged. I have lost ridiculous amounts playing perfect strategy on a game with a supposedly miniscule house edge over thousands of hands. Gasp in amazement as they never bust on 6 or 5, scream in frustration as they hit 20 or 21 on every double you attempt. The casinos win level is mathematically impossible. You will not and cannot ever win. DO NOT PLAY THEIR RIGGED BLACKJACK.

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So far so good. I have tried a few online casinos and yes there have been many issues. I will list a few to stay well away from at he end. But betway is perhaps the the best gaming Ive experience alongside 888.

pluses here are:
they pay withdrawals superfast and you can take out the pence too whereas some only let you withdraw whole pounds.
safe gambling experience. If you want a time out the button is very easy to find. no hassle take a day or two. Other online casinos purposely make finding that option almost impossible and some will not work either! not responsible at all.
Betway use evolution gaming which is pretty good. The black jack tables which i am a fan of are quite fair in comparison to other sites.

A couple of downsides. For some reason i get randomly logged out whilst playing? And an annoying reminder pops up saying session will end in 3 mins do you wish to continue? Don't need that whilst contemplating a hit or stand. I hope they will resolve this then I would rate this site as the best uk and most trusted site ever.

Seems like no site is perfect but the issues raised here are minor in comparison to others.

To add avoid sites that are not so well established. I dont know how they get onto best listed casinos. these sites must be paid by them. Stay well away from red32 where money just randomly drops off your balance! mansioncasino where they don't let you take a time out if you want. And if you go on a winning streak they restrict you accessing your account. emailed them back about this no reply a week ago. Ojo that claim to be fair but after a few deposits stop you from withdrawing money from your account unless you provide verified docs. no time for that rubbish. i mean not playing thousands of pounds or anything.

A the end of the day you just want a fair gaming experience which is fun and not worry about being robbed. betway is at this time at the top alongside 888. but if they sort out the issues i raised above i would put them at the top no doubt. lots of fun and your always safe here. thanks to betway team.

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If you have been cheated here , seek help from a professional like kobe Deja

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just Joined and enjoying the experience of the website – not as many offers as other sites but the website is easier to use than others

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….. Best site ever

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I registered a couple of days ago and used their welcome offer of £30 free bet. Literally a day or two after signing up i recieved an email wich i have put down the bottom of this review. I have researched the same kind of situation online and this has happened to a lot of people. There was no reason to limit my account. And when I talked to customer services they said it was a management decision but did not provide a reason why.
Email I received
"We’ve recently reviewed your Betway account – Shannon2803 – and have taken the decision that you will no longer be eligible for any sports promotions.

This means that you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Loyalty Points.
You can continue to bet with us as usual and any promotions you’ve already placed qualifying bets for or Free Bets recently used will not be affected.
Our decision is final and will not be overturned, but should you have any questions about any offers you have qualified for then please contact our support team.
The Betway Team"

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BETWAY NOT TRUSTWORTHY
NEVER TRUST A COMPANY THAT YOU CANT ACTUALLY SPEAK TO ANYONE EVEN THEIR UK MANAGER ALWAYS HIDING BEHIND EMAILS AND CHAT AGENTS WHO ARE TOTALLY IGNORANT AND HIDE AWAY FROM SOLVING ISSUES
YOUVE BEEN WARNED BAD BAD COMPANY I SHOULD KNOW TO MY COST

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You have to laugh when a company that paid for reviews actually have the cheek to complain and report negative reviews hahaha

The worst site I ever dealt with in my life. And no I won't be replying to your private message

The whole idea that betway is rated great shows how flawed trustpilot is

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After writing a review and being told that my deposit would be returned it changed from pending to cleared funds in my bank. Betway tell me this will be returned in 7-10 days…my bank think differently…they are fraudsters and have stolen £100 of my money, if I had bet it and lost that’s fine but nothing just lies from every advisor that speaks to me Ezra refuses to investigate the fact that they have taken my money…different story from everyone….absolute awful company, back to a decent online gambling site !!!!!

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I have been a customer with Betway for over 4 years and all of a sudden out of the blue one evening i thought i would have a flutter with them and upon making a deposit i get a pop up message saying they have closed my account. No decent explanation, just that they have reviewed my account and have decided to close it. I dont over spend on gambling. I have a flutter when i can afford to so im very sensible about it. Perhaps that was the problem…i wasnt spending enough lol. They werent such a great casino anyway.

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If there was a minus star ide of given 5 as absolutely no gaming rules.pulling me along and just as a big bet is placed for a game it freezes and turns back on only to find yet again my money is sucked.dont be fooled like me

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ARE YOU HAVING A LAUGH
Betway reporting TRUST PILOT
FOR BREAKING RULES.LOL.
This is a company that got the BIGGEST FINE IN UK HISTORY FOR BREAKING RULES AND FINED 11 MILLION POUNDS
BY THE GAMING COMMISSION
GIVE US A BREAK

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This people are really scam £100 I haven't even have 1 bonus.

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Waste fake site .. lol .. Their roulette tables and casino tables all are controlled no fair play … Though it's gambling it's should sort match some probabilities .. they control everything .. hate you betway

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I have been suspended from receiving any promotions even though I haven’t broken any terms and conditions I have checked that myself on more than one occasion this was 2 years ago nearly and I have never been given a reason why just suspended. Every time I try to find out what has happened I just get the Fone hanged up or at one time I had an agent impersonating the manger I have been told lie after lie I still have every screenshot from every conversation I don’t know why it’s got 63% good feedback because nearly every review on here is bad

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Had my account restricted after making very few bets. I can only assume because I used some of their promotions. Why have promotions if you penalise people for using them? Surely they are a 'loss leader' to get you to be a regular customer. I have another bookmaker account where I started off by checking out promotions and now use them regularly for all my betting. Had no problems with them and I'm sure they'd consider me a loyal customer. Very disappointing from one of the bigger bookmakers

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I had a really good experience initially. I really enjoyed the variety of games and I won a nice amount of money. One day, I activated a bonus round and before I got to play it, I was locked out of my account which was very suspicious timing. I spoke to a member of customer services and they advised they have reviewed my account and feel that I am not betting within my means. Bear in mind, I would deposit £10 a time and I'm in a full time well paid job so how they came to this realisation I have no idea. I honestly feel my account was closed as I was winning a lot more than I deposited. That's life, but please return my deposit 🙂 thanks

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Unable to Access From Bangladesh. I love betway but recently unable to brows betway from bangladesh. can you provide any other alternative link that i can access from bangladesh ?

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I just won a bet…I logged in to check my betslip, I couldn't find it, I went to the loss slip, cash out slip,won slip etc…and I just couldn't find that betslip I won, I am absolutely shocked, it's like I never even staked the bet cus it's gone, this is absolutely unbelievable, jeez this insane

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Locked out and blocked from account with 2 open bets and funds still in account also. No reason given as to why when contacted live chat service. Was told if bets win contact support for a withdrawal, never wrote accumulator bets down so would struggle to know if they win as can’t access site now. STAY CLEAR OF THIS COMPANY!!!!

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I made a deposit Of £100 which went out of my account to Betway but didn’t go into my account, there CS is diabolical, they keep asking me to send statement which I have done twice, shame on you Betway, how hard is it to check you have received money, 2 hours was the SLA still waiting for a response 24 hours later, they are a complete shocking bookmakers !!!

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MONEY LAUNDERING AND PROCEEDS OF CRIME
Google BETWAY fined £11 MILLION GREEDY THIEFS CROOKS AND NOT FIT TO RUN AN ONLINE BUISNESS ,SHAME ON THE GAMING COMMISSION FOR NOT TERMINATING THESE CROOKS

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Hi I am shubham don't play on betway they are fraud if u lose your money on betway than they have no problem in deposit but when you start winning amount they restrict you one day I won 50000 in a day they restricted me only place bet upto 16577 per match next day I won again 50k than again restricted me only place bet upto 8000.
They are cheaters don't waste your time on betway use other websites.

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Almost 1 year gambling on betway. No issues however on Friday 26th of June was my account blocked. I sent a email to betway! What’s going on? Betway replay we need a copy of ID, and proof of adres. Sure I sent everything on 26th juni 1 day later.. Betway replays nah, not good sent it again! Okay I’ll sent it again! Betway nah, you need to ask the live chat support for this issue! Okay, I’ll go the the livechat support couple sec later
How to contact betway “reading” Was this article helpful? Me nah, Thank you for your feedback.Click here to contact us. okay I’ll doing that oh, livechat!!!!! Yes, I can go live with them! So I’m typing my name and password! Result: your account has been blocked. Well back to the e-mail with betway! And saying the same things over and over again 7 days later still account blocked now betway wants:

A month-to-month Bank Statement I did
A month-to-month Utility Statement (water/electricity/gas) I can’t.

I say I live by my parents so I can’t sending you this! And over and over again beltway don’t give a F what you’re saying.
And why wants Betway water/electricity/gas)
It is a gambling website?

BTW money is on hold so bye bye money!

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account instantly restricted after using free bet. No reason and no dispute possible.

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This is the time to tell the people how they are treating me , 1 Star also they didn't deserve. My story is first time when I had problem with 1st account which is disactve longe ago because they are not able to verify my documents. And I got a suggestion to make a new account did that I talked with the coustmor care live chat and I send my documents to verify and they said my account is active now I can withdraw money also after few months later (week ago) I tried to withdrawal money there I get a problem again they said my documents is not match , I give them my voter id and bank statement where my address is match but they lie Infront of my face that documents are didn't match, I sent documents that anybody can read same address on that but this people are treating me like I can't read my documents my self, coustmor care live chat is being rude with me every day more and more, I don't no what to do how to get my money back, it's fustreation is killing me every day more and more, hope this will not happen with other people, because I deposit in this app hundreds of thousands but now I want to withdrawal 0.001% of my deposit and they are killing me . Every day every minute.

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UNBELIEVABLY BAD COMPANY
After 4pm on a Friday they don’t have anyone to process withdrawals , even PayPal withdrawals, until a Monday a whole 60 hours withdrawals just sitting there,you couldn’t make it up ,come on in this day and age you can’t expect to wait that long when other online companies can transfer winnings / withdrawals same day ,some in minutes.
If BETWAY can take DEPOSITS of punters all weekend then they should at least have staff on to payout.
Rotten to the core BETWAY

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Deposited and wagered that amount that made me eligible for the promotion but never received the promotion as they said I deposited a day prior to my account even being created and didn't qualify, utter scam artists 100% should avoid at all cost

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Very poor. Waiting a long time for a withdrawal and still not received. I have chased a few times, seeking an explanation but none provided. In my opinion a total scam. Avoid at all costs

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