Betway Review

Can any one tell me if betway ask for ownership of card ..which is a very pwrsonal thing and account statements which contains many personal transactions as well.Also i used to recharge and withdraw from betway for the last 2 years and just now some.delays..hope it gets solved soon

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So, I've been with them for a couple of years and to be fair, during that time I've enjoyed the experience. Website better than average and promotional offers were decent and often tempted me. However, after a couple (literally) of nice wins off of a promotion they'd offered everyone, I received what can only be described as a rather curt email telling me that my account was being restricted! Leaves a nasty bitter taste in the mouth, they clearly don't want anyone to ever win a bet and we're not even talking £100's here. So, enjoy any fun whilst it lasts, but don't expect too much in the long run if you dare to win a bet or two. New to the game but a lot to learn from the established boys. Ultimately disappointed.

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Won £110 with £20 they sent me my £20 back and started asking for proof of ownership, I’ve sent bank statements in, gone to my Bank for help but they won’t give you a document with the long card number on, somebody from my bank spoke to somebody from Betway and they want still couldn’t resolve the matter. Joke

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I should have believed the reviews here instead of deciding to deposit money into this app. I was verified when I deposited my money and I asked customer service multiple times if I have any verification issues and if I would face withdrawal issues in the future. They told me that it’s fine and it all looks good. So after reading all the negative reviews here I decided to test it out and withdrew some of my money. The operations team decided to request proof of ownership of my card. I called my bank and asked them for it but they said they do not provide this and probably rightly so. This is the first time I am hearing about this and can’t find any research to find similar cases of when this is required for KYC checks. After explaining this to betway support, they told me “their hands are tied”. Bottom line is YOU WILL NEVER SEE YOUR MONEY AGAIN, EVEN IF YOU WIN. They will keep requesting things that you cannot get so they have a reason to not give you your winnings. They will use everything in their power to make you not be able to withdraw your money. I hope those that read this stay away from this company. It doesn’t matter if you win thousands or more.. YOU WILL NOT GET YOUR MONEY. If you do decide to use their services and find this out, then I’m sorry but I told you so.

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Signed up for new account, awaited verification, sent my Id etc and account is still locked 4 weeks later by the operations team. I have contacted customer services twice now and asked for account to be withdrawn and all my personal data erased from their system but still not reply from Data protection officer. Appalling behavior, and quite probably illegal. Do Not use this company if you value your personal information because who knows what they could have done with mine by now.

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I also want to express my great disappointment with the site.A few days ago, I had created a profile on the site and had to send them my confirmation documents.So far so good.The problems started when I decided to deposit 190 euros and I decide to bet 150 euros and told me I could bet 4 euros I try again to bet on different things again it tells me that the maximum amount I can bet is 4 euros

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hello i want to complain again from the site, after i made my first 12 euro bet from the site my bets were limited and now i can bet up to 5 euro maximum

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Given one star due to this being the worst rating available.
Signed up and account was verified. Playing 40mins before account locked. Spoke to customer support who advised this was a senior management decision. Absolutely disgraceful. I should have listed to other reviews about this horrendous company.
*Warning to others, Avoid at all costs*
They are thieves who do not adhere to legislation and make their own rules up.
*AVOID becoming another victim*.

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I don't really recommend the bookmaker, they blocked my account and stole 300 pounds. They have very strange provisions in the regulations that they can close players accounts when they want to without a reason and take money away. I do not recommend !!

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Good company i have not more experiance with them but they are withdrawing money but after 24 hours .its too late but good thing is that they are giving your winnings..
I will right a review after your withdrawal time for indian will come in same day for web.
My account id -lybrigade

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hello yesterday I won about 450 euros from a match then I made a request for a sketch draw and in principle, a single transfer of money through a skrill lasts 24 hours after i made a request for a withdrawal today i'm looking that the singer account is blocked

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WARNING!!! DO NOT USE BETWAY….WORST ONLINE SPORTS BETTING & GAMING SITE EVER!

They do not pay out and cancel or lock your account if you win. Customer service is the worst with no real way to talk to someone with any authority.

Won over $400 and they locked my account stating that my initial payment was problematic, yet they accepted it at the time.

There seems to be a script of reasons why they resist paying out and then finally lock and/or close your account.

This company hides in many countries including Malta, Guernsey, Cape Town and the Isle of Man. These places have little or no regulation when it comes to internet gaming sites and are happy to collect fees and marginal taxes from betting sites.

Betway is by far the worst in my experience and I would highly recommend reading the numerous complaints similar to mine.

Have contacted legal counsel and will be reaching out to others who lost winnings (not paid out) in consideration of a class action proceeding. Just considering which jurisdiction would have the fairest process as the system is completely rigged.

You might have a much better experience with your neighborhood bookie, who will only break your legs if you owe…at least they pay out to keep their reputation in tact.

Betway seems to care only about a quick turnaround and stiffing winners out of their cash.

Good luck and keep them accountable in forums like this…

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Dreadful. Recently started using this website and I have had nothing but technical problems. Playing a slot called Motezuma and when I got the feature it blanked out. This happened several times. When I tried to contact them this also wouldn’t connect. Gave up in the end and withdrew what I had left in my account. It must be a scam because they were happy to take my money while playing the game but once you get an opportunity to win something everything closes down. Cutting my losses and avoiding in future.

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Rigged casino games no help chat no numbers to contact the site to make complains absolutely stay away play the slots Lara Croft game to find out how scummy this site is you get a pot that when full gives you a big win which is always the lowest one I spend 4 hours of my life playing just to get the pot which I got straight away at the start was a scam to get you to put more on site should be ashamed pure greed and roulette games just jump as it’s about to land on your number site should be sued for unfair play pure rigged and even black jack the dealer must of stood in dog sh?!t because he always pulls out cards to win Betway will probably reply to my message saying no we am support by who ever in fair play but it’s 100 percent been bribe off

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I started with £50 and managed to win £1500 from football betting and I made a £1500 withdrawal and it came to my bank account within a few hours , I’m very pleased with the service and would recommend using Betway , other betting apps make a withdrawal take a few days

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I have lost so much now when i try to add funds it says 404 error why???

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Hii bet way this is user name Kran007…. I have my pending withdrawal which is nt proccesed kindly proscces my withdrawal… Since I have to my this month's bill.. Mhope u respond atlst for this…

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I can't believe this site with regards to withdrawing.
I won £3000 and went to withdraw it and I thought here we go they are going to ask for further I.D. but no, not only do Betway keep you informed of the stages of withdrawal but it's practically paid straight away.

I looked on site to see the stage it was at for being paid and within 48hrs it had been marked as paid. Then they say wait 2 to 3 days depending on who you bank with. (Now this part you are not going to believe) as soon as it was marked as paid it was in my account within 3 hours.

I just can't see any problems with this site at all and if I could it give 6 stars I would.

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This is honestly the best gaming site that Ive ever played on and Ive played on them all. They dont play games when its time for me to make a withdrawal. Once youre a verified user, which is as easy as emailing them your I.D., you get your money a day or two after cashing out. Not like some of the other sites that put your money on hold for an extended period of time with the hope that you will reverse it and lose it. I will never play at another site as long as Betway is around. Theyve always done me right. Cheers.

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I enjoy using the Betway site, it is easy to navigate around. My only issue is that there are sometimes fewer football games on the site than some other betting websites

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Signed up last night. I only play slots. I Did have a win but spent half of And didn’t win anymore so only withdrew £120. Processed near enough straight away and said payment released so just waiting for money to hit my account.
Wasn’t asked for ID but will provide when they do want it.
I haven’t had any problems yet

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Their is no private messages and all. Just scam. Lost my 1267gbp which I earned cuz they closed my account for no reason. No live chat. No reply to mails. No phone calls. .what the. And in reply they will say sorry for inconvenience and look at private message which didn't even exist. What the… If I didn't got my money I will go to court..

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Honestly they are a scam, after multiple contacts with customer service for withdrawal issues of betway account to ecopayz I ended up having to give them bank details for direct deposit. This never happened, they basically just stole my money. DO NOT use this site

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Been through their complaints process, had my account closed without reason and winnings and original stake held. Over £6,000.

Literally the scum of the industry.
Avoid at all costs

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Hello, my name is Viktoryia

Awful company, I made bets for two months, everything was fine, how I won a little more money, only $ 530, is it really serious money, for such a big company? Immediately they asked for a second time document confirming the address, I sent it to them, but the document was not accepted and I sent the bank statement as an alternative document, then my account was blocked !!!
Company representatives, what's up? I will complain everywhere I can until I get my money!
If is not decided in the near future, my lawyer will file an application with the court!

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A very very bad betting website.
Do not waste your time or effort signing up with them.

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Ive had my bet way account now for 2 years. Not experienced any issues till recently!
after I spent over £1400 in a two day period not unusual for me. My account was all of a sudden shut. I contacted Bet way and they needed me to verify my all ready verifed account which is fine so I sent all my proof of I'd letter etc and 11 days later my account remains shut after multiple e-mails asking what's going on without a reply. Make of it what you will. I will not be losing my money with Bet way again.

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Don't bother with these cowboys. Soon as you make a profit they restrict your account, no more free bets or even best odds guaranteed pathetic. I probably made £100 profit in 12 months, so had my account restriced. Withdraw what cash I had left and would never bet with them again. Much better betting sites with better offers stay away!

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Their website is full of dead ends. They won’t let me withdraw using the same card I deposited with. So I’m prompted to use “live chat“ to figure it out. Live chat is just another name for being redirected to their FAQ which is totally useless. For gods sake don’t give them your money, it should never be this hard to get your own money back in your account. They make easy money off lost bets and then leave their banking system broken in bad faith.

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Unreal how they are lying to people and getting away with it the government should get involved and arrest this lying criminals how can you live with your selfs karma is a b what goes around comes around everyone has its day

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I did withdraw 1240$ They didnt give my money and locked my account what can i say…

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I won free spins in high society, lost internet connection, logged back , and lost the free spins, I feel as though I cannot trust betway anymore, though I 've with them for nearly 5 years of and on, feel gutted, I could of won £4 or £400 who knows, I was asked by a rep , did i take a screen shot, if I d known that these people are dodgy, I would have, I m pretty disappointed, do you want to feel like I do right now , trusting betway casino

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One of the best betting sites used, find the odds are great and easy to find markets!

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I had a good experience with the betway. I don't know why many customers commenting on it in negative ways regarding withdrawals. I use to get withdrawals on time and they respond in seconds if we request live chat.

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I have been playing on Betways site for quite some time now.

First off in the beginning it was pretty good, actually felt like I was getting some decent game play for my deposit even managed a couple decent wins all in all win some lose some, the losses you could argue where my own fault for not knowing when to quit.

I don't know when exactly it changed but fast forward to today and the last year or so and all I can say is what the hell happened to the game play what the hell happened to getting a nice win steak or free spins win, because now I win a mediocre amount and its like all the games go "right that's your lot"

The lengthy withdrawal time was and still is an issue it takes them seconds to take your money but days nearly a week to pay you out.

But now they have gone to even new levels, in their very own words on their website it says they endeavour to pay out winnings to the cards that made the deposit. fair enough.
but then it also says we pay out winning, and then proceed to explain how they work out which card you have used to deposit in the past will get the pay out of your withdrawal.

so in a nutshell, if You make a deposit from a credit card or debit card from your bank account. and you make a win on the money you deposited from your debit card and you wish to with draw that win back to your debit card account, they can and will and HAVE (and I speak from personal experience up to £2750 worth) decide out of nothing but spite to send it to your other card. and then fob you off with oh its how we work it out rubbish.

So my advice don't start, stay away not just from betway but from all of these site you have no chance, those few that do win are but a few and we are legion and the legion are feeding the beast.

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Not recomende for anyone… I was play there a few bet and get limited so quickly. Aftere that i was made withdraw request 1062 gbp, i didnt receive my money from 13.01, almost month they just keep my money. Just to avoid, be carefull…

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Betway deserves no stars!!!!! The company is ridiculous!!!! Each time you send an email asking status of your winnings it’s a different person responding to your email and they just give you a runaround. It’s crazy how much trouble you have to go through to collect your winnings.
I have provided copies of my, drivers licence, bank statement numerous times as requested and still have not received my winning so far. This has been going on for one month. I believe this is a scam where Betway takes your money but they don’t pay out your winnings. I suggest people reading this review to play with 365 instead who are more reputable and actually pay out your winnings and not just grab your money. I know that is what I’m going to be doing moving forward. I’ve asked for their customer service number to receive a number that is not in service. Poor, poor customer service. Be very careful with Betway!!!!

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One star is too many
One star is too many. This company is causing me lots of trouble trying to withdraw winnings. They have had copies of my passport, driving licence, bank statement and credit card statement and still won’t pay my winnings despite all my documents matching details and dated from Jan 2020! Be very careful with Betway

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Pretty poor customer service

I liked them until I received an email today "We’ve recently reviewed your Betway account – shazzaqueen – and have taken the decision that you will no longer be eligible for any sports promotions.

This means that you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Plus Loyalty Points.

You can continue to bet with us as usual and any promotions you’ve already placed qualifying bets for or Free Bets recently used will not be affected.

Our decision is final and will not be overturned, but should you have any questions about any offers you have qualified for then please contact our support team."

Thanks for awarding my loyalty with this nonsense!

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No problems
Got my free bet as advertised
Paid winnings into my bank in 3 days

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Any genuine recreational punter is well advised to stay away from this cowboy bookie. You'll not be able to withdraw even if you win on games or pick a winner on the horses; the constant bad reviews from users (1st time) are a testament.

How this cowboy bookie is allowed a licence to trade is scandalous.

Stay away.

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If I could score zero stars I would. This company used to be great to their customers. However recently it is pathetic the way they try everything to get out of paying out their promotions to which you have qualified, you waste time chasing for days but to no avail just more time wasting and excuses!!
I am awaiting a call from their management team now for two days regarding my own issues with the company and I would recommend anyone at this moment and time thinking about joining or using Betway stay well clear their is a lot better betting sites out there with better promotions and which are easy to deal with if a problem ever arose!!

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Offered a 75 spin and bonus match using a link valid until May 2020. Deposited only 10 pounds to trigger the spins. No free spins.

Contacted support, told no such offer existed, said to send the link – from their own website – and then told me I needed to deposit more. Pointed to number 4 of the offer T+Cs to show 10 pound or euro required. Apologised to me and said it would be looked into.

2nd time contacted support – same situation, send link. Then told I did not click through the link correctly.

They would not reinstate it basically told me I did not do what I said I did.

It astounds me these situations still occur and the offer is still on their website.

Lost all confidence and closed account.

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I received an email stating my withdrawal of 500$ Canadian was paid on January 20 and should reflect in my bank in 2-3 business days. When it wasn't in my account I sent an email saying it was actually paid on the 22nd and should be 2-3 business days but they again asked for my bank info and history. While I was waiting for my funds on the 27th I sent an email again with my bank info to confirm they sent to my correct bank account they confirmed it was. I waited another day still nothing when I asked they responded it was sent back for invalid route number and will try again. My bank has never heard of an echeck but they keep automatically sending (or say they sent) this method? What options do I have? There have been over 30 emails with 15 different reps and I'm starting to realize I'm getting pulled in a circle

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Just a bunch of scammers. Placed 1k into my account and over a week and a half managed to get it up to 10k. Then when i started to withdraw some of it they shut down my account. Wont give any of my money back and wont even give me a reason why they shut me down. Disgusting business practices, take your money somewhere else.

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Deposited £4,450, went to withdraw £6,100 and account has been closed by the responsible gambling team.

Asked to speak over the phone arranged 3 calls, all missed by Betway. Then told via chat my account senior management closed the account refer to section 7 of their terms and no funds will be returned.

I placed bets on mainstream sports and used no bonuses. Not only are they holding my winnings but also my stake.

Disgusting company.
Do not use.
Essentially stolen over £6,000 and given no reason whatsoever.

Will contact each company they sponsor, media outlets, ombusman and who ever else I need to.

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Got phone call out the blue from some do gooders called responsible gambling team who told me I was betting too much and closed my account for my own benefit lol
It's my money I work for it who the hell are they to tell me what to do with it?

Nosey busybody unit. Maybe they'd like to tell me how much beer I can drink on the weekend too??

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