Betway PLAYER REVIEWS(4693)
Rahul Singh
14 March 2020
Comment from ca.trustpilot.com
Maine new Registration kiya uske baad jab mony deposit kiya to mera mony deduct ho gya but mere betway account me nhi aaya My id =rahulsinghshashi
AngeD
12 March 2020
Comment from ca.trustpilot.com
Not trust worthy. Have gone from one of the best betting sites to the worse I think liquation is close. Hold winnings to long. Won't remove the reverse withdrawal wallet when requested like most major online bookmakers do for you to protect players winnings Wont flush funds to PayPal account like most online bookmakers do. Very harsh when comes to there weekly free bet policy they've gone from place any 25 pound bet on a single, to double now to a treble a week to receive a free ten pound bet a week. This site runs terrible slow through the menus and the streaming buffers alot. After today's bet I will be permanently shutting my account down as this site as had its days and they are taking the mick out of there customers and don't have them at there best interests any longer.
John Smith
12 March 2020
Comment from ca.trustpilot.com
Jose Gonzalez
11 March 2020
Comment from ca.trustpilot.com
Disgusting! I lost 700 Euro !! First, they verified my account and, after requesting a withdrawal, they blocked my account! Be careful!! I already applied to eCOGRA Player Dispute Mediation !! My login is jo62anto. Please return my money, I did not break any rules !!!!!!
Junai
11 March 2020
Comment from ca.trustpilot.com
Have not received my withdrawal yet, even tho it says it has been paid ?? It really frustrating, wanting to know where is my money and how long is the E-check going to take.
SuperSaints 83
11 March 2020
Comment from ca.trustpilot.com
Just before Cheltenham week they stopped all my promo's for no reason very dissappointed as thought it was a goodbetting site before that, will never use again after this.
King
10 March 2020
Comment from ca.trustpilot.com
The biggest scam I have ever seen can see why you can’t get on a live chat I swear down I hit the bonus on this game it it was 100 percent on the gold bonus and the site scammed me who ever reads this look at there reviews they drop every day I’m absolutely mad this is a scam site the games am rigged any gambler with a brain don’t join you can read this and think I’m just whining I put massive bets on losing don’t even bother me but when a games fixed it’s fixed Betway you should be ashamed on you lack of brains yourself to scam a customer who puts so much in to think he will allow that you stupid people 🙄
Gary Kirk
10 March 2020
Comment from ca.trustpilot.com
Worst online betting ever customers service terrible no help took money out my bank account but never recieved it into my account said they can see I put it in then demanded proof sent them proof still no money back stay away from them dodgy
Gemma
10 March 2020
Comment from ca.trustpilot.com
Play Rainbow pic mix got screen full of Richs was £500. Could not touch it as says bounce money when I was playing with £180 of my own money.Never got any bonus activations. This is worse site ever biggest com betting site. If you you want real slot site try Star spins. But stay away from this site chat log don't work and try to speak to some about it no one answers.i record all my games and logs.
Samson Otiyo
10 March 2020
Comment from ca.trustpilot.com
Adam
09 March 2020
Comment from ca.trustpilot.com
I registered and betway wouldn't let me deposit any money and then my account was locked for no reason. Then I registered using a different email and deposited £30, when I tried to place a bet with a stake of £30 it wouldn't let me and then my account got locked, so now I don't have access to the £30 I deposited.
Jason lee
08 March 2020
Comment from ca.trustpilot.com
Id have given 5 stars but im frustrated that every time i want yo log on, it asks for the username and password. I have other accounts that accept my fingerprint, which is easy and quick. Please resolve this issue to get a 5 star rating. Thanks.
Tony Arthur
08 March 2020
Comment from ca.trustpilot.com
I put on 3 bets worth £20 which all disappeared from my open bets section. I contacted Betway by live chat . The girl was very nice but unable to help me.
Michael
06 March 2020
Comment from ca.trustpilot.com
In terms of the gambling side of it, good odds and easy to use. However, when I tried to withdraw money, they made me jump through hoops to prove my address. They requested for me to verify myself, which I responded to quickly with sufficient documentation. But they then emailed days later asking for more documents. And then days later, for more again. Repeat and repeat. Completely unnecessary as each document I provided met their requirements. No explanation was given for why they were not satisfied. There was no need for so many different documents (their website states one is enough for proof of address). Furious and frustrated, I asked on their Live Chat for the email address to make an official complaint. I emailed the complaint immediately and within a few hours I had "passed" the verification and FINALLY got my money. I've lost trust in them completely after they were trying to withold my winnings without reason, so I advise anyone to choose another betting site to avoid the same happening to them.
Ajay Kumar
06 March 2020
Comment from ca.trustpilot.com
I send my money to betway account.but my money not deposited in that account.
jmin
05 March 2020
Comment from ca.trustpilot.com
Betway put my account under review and is holding $5000 CDN of mine for 2 months. I have repeatedly asked for reasoning for the review. I am paying interest on that $5000 as it was deposited from my credit card. Every time I ask for an update they tell me I can not be given any information - Even when I say I can show everything they are asking for.
They know
04 March 2020
Comment from ca.trustpilot.com
It groomed me. It exploited me. It used private detectives on me and drip fee me £900,000 is cash bonus to encourage me to gamble. Destroyed my life and told me if I ever closed my account down they would tell my family who did not know I was betting. All evidence of the above in SAR
imran masood
04 March 2020
Comment from ca.trustpilot.com
They are a great gambling site.
Len Goh
03 March 2020
Comment from ca.trustpilot.com
sreeji
03 March 2020
Comment from ca.trustpilot.com
As far my experience is concern for the last 2 years @ betway, i did not have any issues as of now unsolved with betway and they usually give a very good support in all terms. When even its upto withdrawal or deposits i experienced a very good support from them.I see when ur verified initially with all correct docuemnts then its very easy foe the deposits as well as for withdrawals. Also they produce a very good online customer support which is very quick to response. More importantly what i like most with them.is the app..which is very very user friendly and very joyful to use even for normal peoples.
Manish
03 March 2020
Comment from ca.trustpilot.com
I have withdrawn amount of INR-67000 but it is not showing as processed not even credited to my neteller (withdrawl preferred). Last week they have processed all bets but this bet I am confused with whom I need to check. There is no live chat and no customer care to contact.
Parvinder Singh
01 March 2020
Comment from ca.trustpilot.com
I dont know how in India this is on top list, i open my account and I irritate in just 2 hours after experiencing site way of working, firstly its open too slow then if u like to bet on cricket then have to search where u wanna to bet so much long list, cant find where u like to bet, its my personal experience if u use firstly bet365 then u will never like betway, not interesting
Damian
01 March 2020
Comment from ca.trustpilot.com
The betting side of things are great and work well but the casino side is dreadful worse casino I have used but the betting is gd just aviod the god awful slots
nadejda mollova
01 March 2020
Comment from ca.trustpilot.com
Betwey sent me a message saying they would give me back 190 euros a week ago.But my money was not returned.I wrote to their assistants every day for 1 hour and 5 days ago they told me my problem was being addressed by their department and every day I write to them when my money will be returned and their calipers respond that my problem is being addressed and that they will answer me when they are ready
Arman Bidlan
29 February 2020
Comment from ca.trustpilot.com
I have deposited of rupees 10000 after that they only refunded my amount of rupees 5000 and then they blocked my account without any reason please help me and unblock my account and please refund my money back This is my user id:sunny464646
Nicholas Forster
28 February 2020
Comment from ca.trustpilot.com
I was told to deposit my $50 paysafe card by depositing $50 5 times by their customer support because they don’t have tho option to just deposit $250 it deposited $50the first time and wouldn’t let me deposit the rest and customer service has no idea what to do
Jordan
28 February 2020
Comment from ca.trustpilot.com
Beware of Betway if either yourself, a friend or relative has problems with gambling as they will still accept account registrations from Gamstop registered email addresses. I have supplied proof of the Gamstop registration along with proof of Betway account registration but dealing with the support team is difficult as I don’t think they are trained properly in this area. The company on the whole seem to have zero responsibility when it comes to responsible gambling and are quite clearly still a few years behind their competitors.
sreeji
28 February 2020
Comment from ca.trustpilot.com
Can any one tell me if betway ask for ownership of card ..which is a very pwrsonal thing and account statements which contains many personal transactions as well.Also i used to recharge and withdraw from betway for the last 2 years and just now some.delays..hope it gets solved soon
Doug
28 February 2020
Comment from ca.trustpilot.com
So, I've been with them for a couple of years and to be fair, during that time I've enjoyed the experience. Website better than average and promotional offers were decent and often tempted me. However, after a couple (literally) of nice wins off of a promotion they'd offered everyone, I received what can only be described as a rather curt email telling me that my account was being restricted! Leaves a nasty bitter taste in the mouth, they clearly don't want anyone to ever win a bet and we're not even talking £100's here. So, enjoy any fun whilst it lasts, but don't expect too much in the long run if you dare to win a bet or two. New to the game but a lot to learn from the established boys. Ultimately disappointed.
Matthew
28 February 2020
Comment from ca.trustpilot.com
Won £110 with £20 they sent me my £20 back and started asking for proof of ownership, I’ve sent bank statements in, gone to my Bank for help but they won’t give you a document with the long card number on, somebody from my bank spoke to somebody from Betway and they want still couldn’t resolve the matter. Joke
Rudachka
27 February 2020
Comment from ca.trustpilot.com
AJ
26 February 2020
Comment from ca.trustpilot.com
I should have believed the reviews here instead of deciding to deposit money into this app. I was verified when I deposited my money and I asked customer service multiple times if I have any verification issues and if I would face withdrawal issues in the future. They told me that it’s fine and it all looks good. So after reading all the negative reviews here I decided to test it out and withdrew some of my money. The operations team decided to request proof of ownership of my card. I called my bank and asked them for it but they said they do not provide this and probably rightly so. This is the first time I am hearing about this and can’t find any research to find similar cases of when this is required for KYC checks. After explaining this to betway support, they told me “their hands are tied”. Bottom line is YOU WILL NEVER SEE YOUR MONEY AGAIN, EVEN IF YOU WIN. They will keep requesting things that you cannot get so they have a reason to not give you your winnings. They will use everything in their power to make you not be able to withdraw your money. I hope those that read this stay away from this company. It doesn’t matter if you win thousands or more.. YOU WILL NOT GET YOUR MONEY. If you do decide to use their services and find this out, then I’m sorry but I told you so.
NARAPINNI NOOKARAJU
25 February 2020
Comment from ca.trustpilot.com
Kazza
25 February 2020
Comment from ca.trustpilot.com
Signed up for new account, awaited verification, sent my Id etc and account is still locked 4 weeks later by the operations team. I have contacted customer services twice now and asked for account to be withdrawn and all my personal data erased from their system but still not reply from Data protection officer. Appalling behavior, and quite probably illegal. Do Not use this company if you value your personal information because who knows what they could have done with mine by now.
nadejda mollova
23 February 2020
Comment from ca.trustpilot.com
I also want to express my great disappointment with the site.A few days ago, I had created a profile on the site and had to send them my confirmation documents.So far so good.The problems started when I decided to deposit 190 euros and I decide to bet 150 euros and told me I could bet 4 euros I try again to bet on different things again it tells me that the maximum amount I can bet is 4 euros
stanislav mollov
21 February 2020
Comment from ca.trustpilot.com
hello i want to complain again from the site, after i made my first 12 euro bet from the site my bets were limited and now i can bet up to 5 euro maximum
Nick Prince
21 February 2020
Comment from ca.trustpilot.com
Given one star due to this being the worst rating available. Signed up and account was verified. Playing 40mins before account locked. Spoke to customer support who advised this was a senior management decision. Absolutely disgraceful. I should have listed to other reviews about this horrendous company. *Warning to others, Avoid at all costs* They are thieves who do not adhere to legislation and make their own rules up. *AVOID becoming another victim*.
Zazulak3
20 February 2020
Comment from ca.trustpilot.com
I don't really recommend the bookmaker, they blocked my account and stole 300 pounds. They have very strange provisions in the regulations that they can close players accounts when they want to without a reason and take money away. I do not recommend !!
लव गुप्ता
20 February 2020
Comment from ca.trustpilot.com
Good company i have not more experiance with them but they are withdrawing money but after 24 hours .its too late but good thing is that they are giving your winnings.. I will right a review after your withdrawal time for indian will come in same day for web. My account id -lybrigade
stanislav mollov
19 February 2020
Comment from ca.trustpilot.com
hello yesterday I won about 450 euros from a match then I made a request for a sketch draw and in principle, a single transfer of money through a skrill lasts 24 hours after i made a request for a withdrawal today i'm looking that the singer account is blocked
Anavah La'Adri'El
19 February 2020
Comment from ca.trustpilot.com
WARNING!!! DO NOT USE BETWAY....WORST ONLINE SPORTS BETTING & GAMING SITE EVER! They do not pay out and cancel or lock your account if you win. Customer service is the worst with no real way to talk to someone with any authority. Won over $400 and they locked my account stating that my initial payment was problematic, yet they accepted it at the time. There seems to be a script of reasons why they resist paying out and then finally lock and/or close your account. This company hides in many countries including Malta, Guernsey, Cape Town and the Isle of Man. These places have little or no regulation when it comes to internet gaming sites and are happy to collect fees and marginal taxes from betting sites. Betway is by far the worst in my experience and I would highly recommend reading the numerous complaints similar to mine. Have contacted legal counsel and will be reaching out to others who lost winnings (not paid out) in consideration of a class action proceeding. Just considering which jurisdiction would have the fairest process as the system is completely rigged. You might have a much better experience with your neighborhood bookie, who will only break your legs if you owe...at least they pay out to keep their reputation in tact. Betway seems to care only about a quick turnaround and stiffing winners out of their cash. Good luck and keep them accountable in forums like this...
Stefan Babicki
18 February 2020
Comment from ca.trustpilot.com
Dreadful. Recently started using this website and I have had nothing but technical problems. Playing a slot called Motezuma and when I got the feature it blanked out. This happened several times. When I tried to contact them this also wouldn’t connect. Gave up in the end and withdrew what I had left in my account. It must be a scam because they were happy to take my money while playing the game but once you get an opportunity to win something everything closes down. Cutting my losses and avoiding in future.
King
18 February 2020
Comment from ca.trustpilot.com
Rigged casino games no help chat no numbers to contact the site to make complains absolutely stay away play the slots Lara Croft game to find out how scummy this site is you get a pot that when full gives you a big win which is always the lowest one I spend 4 hours of my life playing just to get the pot which I got straight away at the start was a scam to get you to put more on site should be ashamed pure greed and roulette games just jump as it’s about to land on your number site should be sued for unfair play pure rigged and even black jack the dealer must of stood in dog sh?!t because he always pulls out cards to win Betway will probably reply to my message saying no we am support by who ever in fair play but it’s 100 percent been bribe off
Dawid _99
17 February 2020
Comment from ca.trustpilot.com
I started with £50 and managed to win £1500 from football betting and I made a £1500 withdrawal and it came to my bank account within a few hours , I’m very pleased with the service and would recommend using Betway , other betting apps make a withdrawal take a few days
Tarun Arora
17 February 2020
Comment from ca.trustpilot.com
I have lost so much now when i try to add funds it says 404 error why???
kran 1819
17 February 2020
Comment from ca.trustpilot.com
Hii bet way this is user name Kran007.... I have my pending withdrawal which is nt proccesed kindly proscces my withdrawal... Since I have to my this month's bill.. Mhope u respond atlst for this...
Stephen Milner
15 February 2020
Comment from ca.trustpilot.com
I can't believe this site with regards to withdrawing. I won £3000 and went to withdraw it and I thought here we go they are going to ask for further I.D. but no, not only do Betway keep you informed of the stages of withdrawal but it's practically paid straight away. I looked on site to see the stage it was at for being paid and within 48hrs it had been marked as paid. Then they say wait 2 to 3 days depending on who you bank with. (Now this part you are not going to believe) as soon as it was marked as paid it was in my account within 3 hours. I just can't see any problems with this site at all and if I could it give 6 stars I would.
Chris Bigs
15 February 2020
Comment from ca.trustpilot.com
This is honestly the best gaming site that Ive ever played on and Ive played on them all. They dont play games when its time for me to make a withdrawal. Once youre a verified user, which is as easy as emailing them your I.D., you get your money a day or two after cashing out. Not like some of the other sites that put your money on hold for an extended period of time with the hope that you will reverse it and lose it. I will never play at another site as long as Betway is around. Theyve always done me right. Cheers.
Karen
14 February 2020
Comment from ca.trustpilot.com
I enjoy using the Betway site, it is easy to navigate around. My only issue is that there are sometimes fewer football games on the site than some other betting websites
Alison Bailey
14 March 2020
Comment from ca.trustpilot.com
I opened an account , put on a bet and won £93 . I was asked for verification and provided 3 months bank statements/drivers license etc , on more than one occasion. Each time , the automated email from Betway said they weren't suitable. Live chat, and telephoning daily went on for 10 days until i was told my account was closed and my funds withdrawn. I will be taking this matter up with IBAS.
I opened an account , put on a bet and won £93 . I was asked for verification and provided 3 months bank statements/drivers license etc , on more than one occasion. Each time , the automated email from Betway said they weren't suitable. Live chat, and telephoning daily went on for 10 days until i was told my account was closed and my funds withdrawn. I will be taking this matter up with IBAS.