Betway Review

Great bookmakers, easy to bet, easy to withdraw funds and back in my account really quickly.

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Odds are not competitive but their boosts and free bet offers are very good, however recently I’ve had a few times when they messed me about not giving me the free bet I should receive and after losing over the £25 this week to get the offer from free bet club I get an email out the blue saying they’ve reviewed my account and decided I’m not eligible for any offers or promotions from now on, I don’t understand the decision and they don’t offer any explanation at all, well done on losing a customer 👍

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I had withdrawal from betway sports and its been more then 3 days and its still pending I don't understand whey take ages to pay out and also we can't find there contact details at all

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Had a football accumulator last night in cup games and couple of others day before ..11 teams 10 was winning one drawing the bet was for 6600 off 5p !! Went to cash out constantly but one game wud suspend then another unable to cash out at all ..ended up with nothing …sent a email to customer service who fobbed me off with rules ..let me tell u skybet never suspended game like u did ..it's a rip off don't get them your money ..I won't give another penny …and belive me put few hundred in..they said it's 3rd party ..I don't pay 3rd party I pay you ..disgusting service and you never win …sky bet n paddy power much better …

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Live chat are unhelpful at best. Also, even though they offer bonuses its not a good idea to take them as they end up severely restricting your use of the account. As other reviews have stated, don't trust all of the good ones as Betway have bribed people to leave them and as i understand, are now being investigated for it. There are plenty more helpful, honest and trustworthy betting sites that can be used instead.

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Terrible. Chat service is hard to find. When you do get through on chat, slow to reply. The reason I contacted them was to speak about their first past the post rules. They don’t pay out on first horse past the post. I’ve never heard of a bookmaker who doesnt do that ever. So even though my horse won the race it’s been settled as a loss. Madness.

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Had an account
for 2 weeks then won a week. Got restricted to pennies and had my promo offers taken away from me

I wondered why so many excellent reviews when they're so bad. Now I see why they were paying

Need the licence taking off them they ain't bookies. Utter scum of a firm

I see they're still paying for reviews and trying to get bad ones removed. Horrible horrible company

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I won a good size bet. Blocked account made me jump through hopes to claim. Then made me wait 3 months before they paid out… Then they shut the account… This firm only wants bets that loose. Do not trust or use… Stay well away very poor…

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Betway is definitely one of the better sports betting websites I've used. The interface is easy to use, plenty of sports markets are offered and the promotions are pretty good too.

The odds are competitive with the other top bookmakers and customer support staff are helpful if you ever need them. Generally an all round good bookmaker.

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Betway is a good betting platform. Any offers I've had are always credited quickly and depositing/withdrawal is always a smooth experience too!

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Awful experience, poor customer service and ridiculous policies.
Had to chase free bets after completing promotions, had my account restricted because I won a bet and they make it as difficult as possible to withdraw your money. Constant problems and the help desk are friendly enough, but their only answer seems to be "we are not privy to that information". Use Coral instead.

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Filthy scum still paying for reviews even after being caught

Absolute vermin. Don't take a decent bet

Only interested if you're losing.

Don't give these c**** a penny

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Great site, comparable to bet 365

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Fun and great way to bet with Betway always got great promotions on

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go to hell Betway
you restricted me after 5 bets
but can bet all I want on your 70% virtual sports and your casino

I see you've been exposed for paying for reviews. couldn't happen to a nicer firm. I hope nobody bets with you again. your absolute poison

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I find betway very easy to follow and its user friendly. The sports then link to different leagues and competitions which is helpful to find specific leagues to bet on.
The offers and promotions that betway offer are also more rewarding than over bookmakers

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i enjoyed using betway until they started restricting me after only a couple of weeks because i won £64 on a £2.50 e/w double.

1st – they limited the amount i could place to £4.32 on singles and like 32p on any price boosts.

2nd.- a few days after they placed stake restrictions, i received another email
We’ve recently reviewed your Betway account – and have taken the decision that you will no longer be eligible for any sports promotions.
This means that you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Plus Loyalty Points.

so as a result ive decided that i wont be making anymore deposits with you, there are dozens of other bookies who will offer me the benefits that you will not provide me with. i know you will reply with the usual
"It is unfortunate that your account has been restricted and we can understand your frustration, however, this is a decision made by our senior trading team. Decisions as such are only decided upon after a thorough review and careful consideration."

funny thing is any profit i made from betting i usually then spent on you casino games so you have shot yourselves in the foot really.
my advice to betway would be – sack you senior traders as they clearly haven't got a clue how to trade properly.
good riddance.

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NEVER USE THIS SITE

I have recently opened an account.

I have £12,000 in winnings in my account and had a £4,000 bet in play and Betway have locked my account with no explanation. No email no phone call not a word.

I have tried contacting them but their contact page is blank.

I have set up a complaint through resolver and would urge anyone to do so.

Finally got a call after leaving this review. Betway advisor explained that a member of staff wrongly closed my account during in play bet. At the time of writing this review they have still not refunded the bet that was lost as a result of the error made by Betway.

Stay clear of this company

I HAVE CONTACTED THE GAMING COMMISSION, MADE A COMPLAINT THROUGH RESOLVER AND WILL NOW CONTACT EVERY DIRECTOR WITHIN THIS COMPANY TO EXPLAIN HOW THEY ARE TREATING PEOPLE. THIS SHOULD NOT BE ALLOWED TO HAPPEN.

These are the people responsible for this company. This information is freely available online:

Anthony Werkman. CEO.
Richard Akitt. Chairman.
Ricky Serfontein. Finance Director.
Bob Dutnall. Advisor to the Board.
Nick Shepherd. Non-Executive Director.
Lord St John of Bletso. Advisor to Board of Directors.

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Betway aka Gubway are one of the worst bookies to use. As soon as you open an account you're on their imminent gub list which is never far off from the moment you do your first deposit. Amusing they had to bribe people for good reviews. They're a joke go elsewhere.

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Good, clean easy bet with good benefits 👏🏽

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Very nice experience of using Betway, good customer care and great promotions. Enjoying it.

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Just joined and I'm loving the odds up to now !

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Hahaha I am over the moon a newspaper has exposed your paying for reviews scam
The Times article confirms what I always suspected
you're a joke firm that's why you need to do it
I first got told I wouldn't be eligible for promotions despite them constantly being sent to me asking me to join in so I joined in and then told not allowed them anymore

Odds not even competitive either

Customer service took a few days to reply and then utterly useless with copy and paste

cheerio Betway

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Do not use bet way they are out to scam you I had a account with them and they would email me offers I would go to my promotion page opt in and then nothing would ever be credited , so I then go on the chat and they ask for the promoion I'd I give them this every time and they come back and say oh we can't seem to find that on your account I even screenshot the promoion and they still don't give me it , out to rip u of and scam you. And no this isn't because u lost money with bet way I just want to make people aware.

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Quite possibly the worst betting site I have ever used, I am astonished at how they have taken 12 days to process my withdrawal, and am really upset the way that I have been treated and promised different things from their live chat team when I have had to go on live chat over 20 times chasing them around the past week. I have submitted different verification documents and they are causing me so much stress as I am meant to be going on holiday with my friends however cannot book it till they pay me what is mine. This company is a complete joke and the way they are allowed to treat their consumers despite supposedly being regulated and all over British media.

At this point in time I will complain to trading standards as this is barbaric behaviour

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HELLO, to Every Punter Out there,

Under no circunstances deposit funds with these charletons and thieves. Their licence to trade appears to be, a licence to take your
money. You are not permitted to win, you are not permitted to withdraw funds. They appear to THINK have the divine right to win. And you MUST lose, and very quickly in all manor of punting. You would be forgiving for thinking, that gambling involves some form of risk. Not with this scumbag firm, they will shut account down, for wearing a pair of matching socks.They are probably the worst bookmaker tading online today. With appaling, deceitful, and underhand so called business practices. AVOID.AVOID,AVOID, They are FILTH

Do you know what's really sad, that you have people working for firms like these, and are prepared to lie on their behalf. to the staff at Betway, you're a disgrace. You may as well stick your hands in peoples pocket, and steal their money. Dredful

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I didn't mean to write more than one review. Please accept my apologies.

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Excellent company, gave me my bonus instantly, live chat are polite and most of all great odds

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If you win they will restrict your account. Read their terms and conditions, especially 5.6.3….

If suspected of being savvy, winnings will be deducted from your account without warning.

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Opened an account with Betway as I was told good things about the app …. deposited around £1,300 of my own money to gamble with and managed over a couple weeks to get a return of around £2,610 so I decided to withdraw the money back to my account at which point I was asked for verification documents….. presented all the documents waited a week after receiving an email saying it would take 24 hours , so phoned myself to be apologised to for not contacting me saying they needed better pics ….. so I did that and it’s been a further 3 weeks now and I’m still none the wiser as to were my money is!

Iv phoned multiple times to be told each time to be patient! ….. Iv also been told the same via online chat ….. the last call I was told the review is now regarding a safe withdrawal? ….. it took 30 seconds to take my money but over a month to date to return it !

The stress and anxiety this as caused me is more than I have ever experienced this is a lot of money for me and I had to struggle through bills last month with out this money being held by Betway !

Throughout this whole process I have been locked out of my account and just left to stew….

I just wanted to be a normal user of their app and this as happened…… how this is acceptable I just don’t know

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Good offers very efficient staff and no problem with the withdrawal

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Great website. Easy to use. Have recommend to mates

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Very safe betting website, trustworthy, nothing to worry about.
Lpoolboy

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Great site. Great offers available

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Avoid this site was happy to take my money when losing then I win £500 on live casino cashed out with no problems but then had my account suspended what a joke avoid there are better sites that allow you to win without suspending your account

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Good offers and good site. Would recommend so far.

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been using betway for a while now decent odds good promotions and one of the better Betting apps I've used

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Hello,

These are a filty thieving shower of uselss cant's, they wouldn't lay 2 bananas to one banana, will close you down if you can count to ten
avoid betway. Losers only at betway, if they are laying you anything
then you're a loser. and they're smecking away at ya.

dont open account with this filth

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Betway is a good fare betting organisation with reasonable odds. Very satisfied customer.

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Withdraw not send

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Do not like you winning. They have now stake restricted me to 82p and do not give me any offers!!

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Great casino with good offers

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Not very good offers. If you try to bet using these they review your account and effectively ban you. Effectively penalising people for participating in the offers they promote.

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I think Betway is one of the better gambling sites for Horse Racing which is my principal betting medium.
They offer some decent bonuses and I have never had any issues withdrawing my money.
I would probably have given 5 stars apart from a slightly annoying tendancy for both the app and also the website to sometimes end my session even during a race and force me to log in again.This happens both on my android phone and tablet!
Any reasons for this and can I do anything about it?
Apart from that I would recommend Betway!

Regards

Clive

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Was told to leave a review by trustpilot regarding my experience. My experience with this company was a very bad one. Considering I had a habit of gambling I banned myself from this website. However they still let me gamble on here I was very vulnerable at the time. I was self excluded from the site before I played and still was able to play. I lost my deposits made. I disputed with beltway that I shouldn't of been able to go on before hand. However they said my self exclusion was made after my deposits were made. This was, not the case I sent proof to betway when my exclusion date started but they didn't hear me out what so ever. Multimillion pound company ripping vunrable people off at there own expense. I've contacted the ukgc. Who are looking into to this. My advise don't use betway. As they say the, house always wins.

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I really enjoy betting with Betway – the website is easy to navigate and markets are easy to find. There are wide choice of football markets to bet on, some of which aren't on competitor sites. I also like the regularity of promotions and offers.

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Quick and easy registration with no hassle. Easy to navigate in the app. Made my deposit and now looking at potential bets for the rugby World Cup.

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I’ve been using Betway for less than a month and so far they’ve been great so far. Odds are good compared to other websites and the app works fantastic. So far, I am really happy with my experience.

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Straight forward website and good customer service

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