Betway Review

Got text messages constantly offering me promos so then
I started doing the promos. Bet 25 get 25 free bet. Bet 50 get 100 free bet

Then I got an email saying I was no longer eligible for the promos!!! Why send them me and then stop when I used them??? Ridiculous

And yes I'm only a recreational punter as you call it.

Thanks for nothing

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Wasnt going to leave a review but then read in The Times paying for reviews. I've emailed the gambling commission about that

Had to jump through ridiculous number of hoops to get verified. Nothing I sent was good enough. Absolute nightmare which was ridiculous. Takes them a few days to reply to emails. Never in a hurry

Had account open 4 weeks. I lost for 3 weeks then got lucky week 4 . Then got the email telling me my account had been restricted. What a spineless organisation they are. The traders need to grow some cajones
The silly thing was I would have lost it back no doubt but they got so scared I won for 5 days they stopped me betting with them

The idea they are really rated excellent is completely laughable. I hope more people tell how bad they are and the truth comes out

I'm no losing sleep as much better firms out there

MJ

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Not a pleasant company to deal with

Make it as difficult as they can for you to contact them. Takes ages to find live chat or a phone number on the site. That's not a coincidence

Don't take a proper bet. Odds really uncompetitive

Don't process withdraws Friday obviously hoping you'll reverse and lose your money over the weekend. That's not a coincidence either. My money still pending now. Unacceptable.

Will get it and stick with Ladbrokes

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Keep in mind that you will not get a new player bonus! Your bonus will expire in a week! Verification is taking more than that.

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Hi, guys I was robbed off 30k of my deposited money on Betway forget my winnings which was 105000inr around 1500 dollars. I just read this review below of Pranjal and got even more frustrated cause it's exactly my case as well. Despite sending all documents they won't verify me. I am posting my latest email update to them you can see how frustrating their system of robbing their customers is.

Hello, I was told in past i had violate 7.1 and all when i explained that i havent violated any rules in 7.1 and gave my resons why the misunderstanding would have happened eg. I used public wifi. Now i am being told my documents are in dispute. i mean like seriously how can you even give such reply when you have everything mentioned on your own website. Yes i send docuemnts as mentions on your website. The very first document i send was driving lisense which can be checked online in fact Betway asks for it when registering for fast verification I am attaching the screenshot of Betway signup page please see it. My second screenshot is the mention of id and adress proofs on your website that is accepted for Indian customers please see it. Out of them I had sent adhaar card, Passport and driving lisence. Apart from them i even sent utility bill and bank statement. I have worked in a call centre and know that out of all these documents driving lisense and Passport can be checked online so please explain me what made you dispute it. Please provide a proof when you say its in dispute then tell me why is it in dispute. Please tell me where you checked it that you are doubiting its authencity. I had even have a account on a international fundraiser website and they told me they will only accept passport because that is only India id they can check online. Please explain it to me if you say my documents are in dispute why do i need to send you so many id and adress proofs only to be notified you wont accept it. Why when you reject my driving lisense and passport don't give me proof that where you checked it that it said invalid. How is it invalid just give a screenshot of where you checked then I will never bother you even again. All i ask is for a screenshot of my documents showing you invalid please show me on which site you are checking it. I am ready even for home verification. You can send your staff to my home i will verify mysself even i can come to your place please tell me your office adress in India. If you still decide not to give me my account back even after proving so much of my innocense please its a kind request i dont want to do anything with your website. Just send me my deposited money which was 30k have your money i have no greed for your money. But please give me back my deposited money if you can't reopen my account despite proving every proof of my innocence.

And please don't give me automated reply please just send me the proof why is my documents in dispute. And if they were for any reason in past they why don't you sort it out by asking them how can they deny documents they ask for upon registration, those that can be checked online including passport and dl which are international ids infact Indian driving lisense in valid driving lisense in most United nations country. I have even used my indian driving lisense to drive in Kenya. How can you please give a valid reply not automated one. And yes i am reattching my documents for you to see.

Please note i realize its mentioned on response its last decision but please understand i have tried to explain everything about my account and this dispute's reply does not answer any of my explanation but only raises new confusion because as mentioned in reply my documents are in dispute but i ask why and how come when i have send everything as mentioned on your website. Things that are internationally accepted id and address proofs and when they are internatinally accepted i am talking about passport and driving lisense then how can you reject it and if you are rejecting then please give a reson and if reason in they are invalid or fake according to your checking then kindly just attach a scrrenshot where you checked it and i will personally apologise not only here but also on Trustpilot and Youtube video. Please just give me a proof if you are rejecting my documents if you cant reopen my account and reinstate my balance then please give me back my deposited money i never lost it you have no rights to take it away from me.

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This is Scam Company if you think you can get your winning amount it's totally wrong thinking. When I going to withdrawal my money its near about 7k they asking me my id and address proof I send them my I'd and Address proof also. After 2 days they again ask me my address proof. I send them again.. Next day I chat with live person he told me your documents are fully verified you can get your money as soon as possible.. I feel relaxed.. Next day I got a email from verification department that my account is permanently blocked and they are not going to release the money.. Now you think guys they can easily take deposit without any objection. But when you go to withdrawal the same money they required lots of documents from you to prove it you are the same depositor.. Its mean they want you won't able to take you money any how from them.

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Little point using Betway

All the other firms have early prices on US Racing 6 hours ahead
Betway wait 30 seconds before the race like they are petrified at being caught out. All I read are its down to the traders decision blah blah blah

They don't take any decent bets anyway. A total embarrassing so called bookie
There are dozens of bookies out there who don't wait till 30 secs before post time. I'll be betting with those now

There's absolutely no reason to have a Betway accoount the odds aren't competitive , the limits are dreadful

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Good first online betting experience.

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Give this site a bad review as i was was drunk and upset about a bonus not being awarded. Turned out to be my fault, through cashing out with 2 minutes left and the team 2-0 up lol (impatient wee s#it) Wasn't allowed to cash out even if game was basically over.

Anyways … they offer a nice selection of bonuses and have a nice site to go with it. Fair wagering. I won't be using them anymore as i like to use cash only. I had too many accounts and now i've kept only two. This site was a tied third but had to go over others. I will be back here playing again if i want a change.

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I love betway

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Be careful everyone , they are very bad in terms of verifying you. When it comes to this politics they are very strange. I sent bank statement and it was under 3 months and they rejected it with driving license. Then I sent driving license and passport and keep asking me to get verified,they do not care guys. Be careful They will make you wait for your money and most likely will try and go against this.

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This is the worst illegal operative company I have ever crossed paths with.

In full admittance they said I was self excluded across their whole network! Yet allowed another account to
He opened with the exact same details!

Money laundering, illegal, horrible, patronising people!

Taking my complaint through Ibas as have all the evidence needed! Will bring them right down!

Being a journalist… you know how to word things on social media to get a reaction ☺️.

Bet ya way out of this one !

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As if they really deserve the excellent rating

HAD an account with them and couldn't even get a bet on on a rave they sponsored
All smoke and mirrors. fancy pr men , person n here obviously copy and pasting answers and trying to surpress bad reviews by getting then removed and according to what I have read pays for reviews

what kind of company acts in this way???

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Really loved betway until today. Deposited 20 pound that left my paypal yet it never credited the account! Had to chase and chase them and got loads of different storys! now have to wait 24 hours really not good

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Not too sure where to begin here … This started around three weeks ago when I won big and wanted to withdraw my funds (£12,000) and they sent me an email requesting documents. Since that day I have had the worst experience of my life. I have provided numerous documents that have been requested: Bank statements, Paypal verification, monthly phone bill and my utility bill over the course of the past three weeks after I have been chasing Betway around and not even exaggerating in saying I have been on LiveChat well over twenty times alongside their customer service chasing them to speed up the process only to once again chase them today to schedule a phone call which was supposed to be the last step in the verification process however, only to receive an email stating my account had been closed and I was to receive no phone call as well as being unable to get in contact with their so called 'Operation's Department.' I am 19 years of age and a girl at university, I had planned to spend my winnings on my rental and accommodations fees (which are already overdue) in order to make a life of myself only to be ripped away from this horrible company when I have done nothing wrong. I have sent numerous emails only to be ignored as well to appeal this process however I am stuck on what to do. Has anyone any advice to help me? I was thinking Legal action could be a good way to go as my friends father is a lawyer and this is probably the only way this awful 'regulated' company would listen to me. I feel abused and horrible in the way I have been treated. Simply unacceptable.

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Top casino and bookmaker

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Kind reqest to Betway staff here please don't report my review for reposting I have already explained they were delete by system software cause I gave external YouTube link. If you report my review gets deleted hence I have every right to give another review. Please don't blame me for something you are forcing me to do I have the right of 1 review so please let it be here. You don't know how much frustration you guys have given me for no reason even what you are doing here despite mine note even on last review is stealing someones right to freedom of speech. And please don't give me any reply here I haven't seen a single reply from Betway here which is any helpful to anyone who complains here. I post here only to make myself heard by more people.

Hello guys my betway user id green0608, I would like to share my experience on Betway which is really bad. I opened my account cause i saw a promotion which said 30k bonus when you deposit 30k but after i deposited 30k i didnt got my bonus i had to chat with many of their representatives to get it added. At start i lost but then i won 104000 inr approximately $1500.

I had only withdrawn 1000 inr but never got it in my neteller account.I contacted their support and they asked me to send verification documents. I send them all my documents in many emails which were adhaar card, driving lisense, passport, utility bill and bank statement. Then i was told i need to complete call verification. I did that too and on call verification i ansewered everything correctly and i was told i will get my money soon i am verified. I kept waiting but no sucess by this time my account was also locked then closed and all my winnings 104000 excluding unsetelled bets disappeared.
I was told i had violated 7.1 of their rules which has over 20 things written in it but even after repetedly asking i was not told which rule i violated they told me even we are not informed of that information on senior department knows it. I mean seriously they took my deposited money 30k and winnings but wont even tell me why. After sometime i became hopeless cause they stopped replying or i was getting automated reply telling same thing. So i started thinking what i did wrong. I thought a lot and came to conclusion i was rude to them and called them cheat and fraud thats why they are treating me badly so i decided its best i apologise. What else can you do with your money being stuck on a online website that operates abroad and with betting being illegal(sort of) in India there isn't even a leagal option that can be taken. So i apologised to them 3 times and waited. I waited for 2 months but still didn't got any positive response.

So now i thought its not gonna work maybe i failed somewhere to put my case and realzed i might have done 2 things that might have caused this one was the fact that i used public wifi on metro which i use 4hrs a day and being public there is a chance someone else too on betway might have used it. And secondly my address was slightly different on all ids i have sent them too which i gave them explanation too that here in India things don't work like UK the address migh be slight different on different id this is because same place is pronounced differently too, or has more than one name for example – Chirand and Chirandanchal are same District is also in short spelled as DIST and Chaprapo is also called Chapra and more.

I don't have much hope with betway cause mostly i get automated reply from them i doubt its even a human replying. But my case is open any positive news i will surely share.

But i don't want anyone to go through this torure so i have uploaded a video of my betway review which has around 2000 views already i hope it gets more not only this i am in process to make collaboration with 2 one big and one decent youtube channel with 128000subs and 28000subs. My goal is to reach many people specially Indians so they don't fall for any bonus and lose their money.

Its really sad and unbelieveable despite sending driving lisense which they themself ask during registration for quick approval cause it can be checked online by anyone and specially passport which is biggest International identity proof surely can be checked online they didn't verify my account. Why would anyone not think its a big scam.I have really been through nighmare because of betway lost my own deposit on 30000 inr forget the winnings. Everyday i hope i would get my money back but in vain. Its really sad how people are not human enough to see others pain. I think i am going to spend my whole weekend on this matter cause i can't focus on anything else i will be posting my story on every platform i come across.

Also note that i have fully verified Neteller, Skrill, bet365, 1xbet, unibet and dafabet account and most of them were verified in hours. So you can see where betway stands in comparison with its competitors. Its really sad such a reputed company can do this.

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This site is one of the lowest of the low. They wouldn't even let me close my account for life, in case i choose to play with them again. Lots of fake offers on show and if lucky enough to be awarded, your account will be restricted shortly after by the looks of it.
PADDY POWER, WILLIAM HILL OR CASUMO ANY DAY OVER THIS SHOWER OF S HITE.

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Good betting site!

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Hello my account is alexcosmin1990, i used betway for a while and after i won little over 600 pounds with a 300 deposit my account been limited and restricted for betting, requested withdrawal, sent my gov id, passport, driver licence, bank statement.
They after requested me a bill on my name wich i cant provide as i explained them clearly i cant provide bills as i moved in uk 1 year ago and the bills are on my girlfriend name, i told them i only have my driver licence and my bank statement. They keep rejecting me saying they need utility bills or credit card statement… How can i send them a credit card statement if i have a debit card and i sent you my bank statement and my driver licence!

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Very happy with site

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First of all I am not deleting review they getting deletd by system software possibly because unknowing I had given external link. So please don't report if my review stays I won't repost. People need to know the truth. I have rights to say what happened to me.

Hello guys my betway user id green0608, I would like to share my experience on Betway which is really bad. I opened my account cause i saw a promotion which said 30k bonus when you deposit 30k but after i deposited 30k i didnt got my bonus i had to chat with many of their representatives to get it added. At start i lost but then i won 104000 inr approximately $1500.

I had only withdrawn 1000 inr but never got it in my neteller account.I contacted their support and they asked me to send verification documents. I send them all my documents in many emails which were adhaar card, driving lisense, passport, utility bill and bank statement. Then i was told i need to complete call verification. I did that too and on call verification i ansewered everything correctly and i was told i will get my money soon i am verified. I kept waiting but no sucess by this time my account was also locked then closed and all my winnings 104000 excluding unsetelled bets disappeared.
I was told i had violated 7.1 of their rules which has over 20 things written in it but even after repetedly asking i was not told which rule i violated they told me even we are not informed of that information on senior department knows it. I mean seriously they took my deposited money 30k and winnings but wont even tell me why. After sometime i became hopeless cause they stopped replying or i was getting automated reply telling same thing. So i started thinking what i did wrong. I thought a lot and came to conclusion i was rude to them and called them cheat and fraud thats why they are treating me badly so i decided its best i apologise. What else can you do with your money being stuck on a online website that operates abroad and with betting being illegal(sort of) in India there isn't even a leagal option that can be taken. So i apologised to them 3 times and waited. I waited for 2 months but still didn't got any positive response.

So now i thought its not gonna work maybe i failed somewhere to put my case and realzed i might have done 2 things that might have caused this one was the fact that i used public wifi on metro which i use 4hrs a day and being public there is a chance someone else too on betway might have used it. And secondly my address was slightly different on all ids i have sent them too which i gave them explanation too that here in India things don't work like UK the address migh be slight different on different id this is because same place is pronounced differently too, or has more than one name for example – Chirand and Chirandanchal are same District is also in short spelled as DIST and Chaprapo is also called Chapra and more.

I don't have much hope with betway cause mostly i get automated reply from them i doubt its even a human replying saying same thing but my case is open any positive news i will surely share.

But i don't want anyone to go through this torure so i have uploaded a video of my betway review which has aroung 2000 views already i hope it gets more not only this i am in process to make collaboration with 2 one big and one decent youtube channel with 128000subs and 28000subs. My goal is to reach many people specially Indians so they don't fall for any bonus and lose their money.

Its really sad and unbelieveable despite sending driving lisense which they themself ask during registration for quick approval cause it can be checked online by anyone and specially passport which is biggest International identity proof surely can be checked online they didn't verify my account. Why would anyone not think its a big scam.I have really been through nighmare because of betway lost my own deposit on 30000 inr forget the winnings. Everyday i hope i would get my money back but in vain. Its really sad how people are not human enough to see others pain. I think i am going to spend my whole weekend on this matter cause i can't focus on anything else i will be posting my story on every platform i come across.

Also note that i have fully verified Neteller, Skrill, bet365, 1xbet, unibet and dafabet account and most of them were verified in hours. So you can see where betway stands in comparison with its competitors. Its really sad such a reputed company can do this.

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They deliberately make it difficult for people to find live chat and nowhere on the site is number to call

I lost for 3 weeks than had a week when I won and got restricted. Absolutely pathetic. I was still down overall which is what made it so tragic

First time I won you couldn't limit me fast enough. Happy when was losing though

Dreadful company who only want losers

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Great bookmakers, easy to bet, easy to withdraw funds and back in my account really quickly.

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Odds are not competitive but their boosts and free bet offers are very good, however recently I’ve had a few times when they messed me about not giving me the free bet I should receive and after losing over the £25 this week to get the offer from free bet club I get an email out the blue saying they’ve reviewed my account and decided I’m not eligible for any offers or promotions from now on, I don’t understand the decision and they don’t offer any explanation at all, well done on losing a customer 👍

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I had withdrawal from betway sports and its been more then 3 days and its still pending I don't understand whey take ages to pay out and also we can't find there contact details at all

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Had a football accumulator last night in cup games and couple of others day before ..11 teams 10 was winning one drawing the bet was for 6600 off 5p !! Went to cash out constantly but one game wud suspend then another unable to cash out at all ..ended up with nothing …sent a email to customer service who fobbed me off with rules ..let me tell u skybet never suspended game like u did ..it's a rip off don't get them your money ..I won't give another penny …and belive me put few hundred in..they said it's 3rd party ..I don't pay 3rd party I pay you ..disgusting service and you never win …sky bet n paddy power much better …

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Live chat are unhelpful at best. Also, even though they offer bonuses its not a good idea to take them as they end up severely restricting your use of the account. As other reviews have stated, don't trust all of the good ones as Betway have bribed people to leave them and as i understand, are now being investigated for it. There are plenty more helpful, honest and trustworthy betting sites that can be used instead.

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Terrible. Chat service is hard to find. When you do get through on chat, slow to reply. The reason I contacted them was to speak about their first past the post rules. They don’t pay out on first horse past the post. I’ve never heard of a bookmaker who doesnt do that ever. So even though my horse won the race it’s been settled as a loss. Madness.

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Had an account
for 2 weeks then won a week. Got restricted to pennies and had my promo offers taken away from me

I wondered why so many excellent reviews when they're so bad. Now I see why they were paying

Need the licence taking off them they ain't bookies. Utter scum of a firm

I see they're still paying for reviews and trying to get bad ones removed. Horrible horrible company

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I won a good size bet. Blocked account made me jump through hopes to claim. Then made me wait 3 months before they paid out… Then they shut the account… This firm only wants bets that loose. Do not trust or use… Stay well away very poor…

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Betway is definitely one of the better sports betting websites I've used. The interface is easy to use, plenty of sports markets are offered and the promotions are pretty good too.

The odds are competitive with the other top bookmakers and customer support staff are helpful if you ever need them. Generally an all round good bookmaker.

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Betway is a good betting platform. Any offers I've had are always credited quickly and depositing/withdrawal is always a smooth experience too!

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Awful experience, poor customer service and ridiculous policies.
Had to chase free bets after completing promotions, had my account restricted because I won a bet and they make it as difficult as possible to withdraw your money. Constant problems and the help desk are friendly enough, but their only answer seems to be "we are not privy to that information". Use Coral instead.

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Filthy scum still paying for reviews even after being caught

Absolute vermin. Don't take a decent bet

Only interested if you're losing.

Don't give these c**** a penny

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Great site, comparable to bet 365

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Fun and great way to bet with Betway always got great promotions on

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go to hell Betway
you restricted me after 5 bets
but can bet all I want on your 70% virtual sports and your casino

I see you've been exposed for paying for reviews. couldn't happen to a nicer firm. I hope nobody bets with you again. your absolute poison

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I find betway very easy to follow and its user friendly. The sports then link to different leagues and competitions which is helpful to find specific leagues to bet on.
The offers and promotions that betway offer are also more rewarding than over bookmakers

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i enjoyed using betway until they started restricting me after only a couple of weeks because i won £64 on a £2.50 e/w double.

1st – they limited the amount i could place to £4.32 on singles and like 32p on any price boosts.

2nd.- a few days after they placed stake restrictions, i received another email
We’ve recently reviewed your Betway account – and have taken the decision that you will no longer be eligible for any sports promotions.
This means that you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Plus Loyalty Points.

so as a result ive decided that i wont be making anymore deposits with you, there are dozens of other bookies who will offer me the benefits that you will not provide me with. i know you will reply with the usual
"It is unfortunate that your account has been restricted and we can understand your frustration, however, this is a decision made by our senior trading team. Decisions as such are only decided upon after a thorough review and careful consideration."

funny thing is any profit i made from betting i usually then spent on you casino games so you have shot yourselves in the foot really.
my advice to betway would be – sack you senior traders as they clearly haven't got a clue how to trade properly.
good riddance.

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NEVER USE THIS SITE

I have recently opened an account.

I have £12,000 in winnings in my account and had a £4,000 bet in play and Betway have locked my account with no explanation. No email no phone call not a word.

I have tried contacting them but their contact page is blank.

I have set up a complaint through resolver and would urge anyone to do so.

Finally got a call after leaving this review. Betway advisor explained that a member of staff wrongly closed my account during in play bet. At the time of writing this review they have still not refunded the bet that was lost as a result of the error made by Betway.

Stay clear of this company

I HAVE CONTACTED THE GAMING COMMISSION, MADE A COMPLAINT THROUGH RESOLVER AND WILL NOW CONTACT EVERY DIRECTOR WITHIN THIS COMPANY TO EXPLAIN HOW THEY ARE TREATING PEOPLE. THIS SHOULD NOT BE ALLOWED TO HAPPEN.

These are the people responsible for this company. This information is freely available online:

Anthony Werkman. CEO.
Richard Akitt. Chairman.
Ricky Serfontein. Finance Director.
Bob Dutnall. Advisor to the Board.
Nick Shepherd. Non-Executive Director.
Lord St John of Bletso. Advisor to Board of Directors.

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Betway aka Gubway are one of the worst bookies to use. As soon as you open an account you're on their imminent gub list which is never far off from the moment you do your first deposit. Amusing they had to bribe people for good reviews. They're a joke go elsewhere.

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Good, clean easy bet with good benefits 👏🏽

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Very nice experience of using Betway, good customer care and great promotions. Enjoying it.

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Just joined and I'm loving the odds up to now !

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Hahaha I am over the moon a newspaper has exposed your paying for reviews scam
The Times article confirms what I always suspected
you're a joke firm that's why you need to do it
I first got told I wouldn't be eligible for promotions despite them constantly being sent to me asking me to join in so I joined in and then told not allowed them anymore

Odds not even competitive either

Customer service took a few days to reply and then utterly useless with copy and paste

cheerio Betway

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