Betway PLAYER REVIEWS(4691)
Olivia
21 September 2019
Comment from ca.trustpilot.com
Quite possibly the worst betting site I have ever used, I am astonished at how they have taken 12 days to process my withdrawal, and am really upset the way that I have been treated and promised different things from their live chat team when I have had to go on live chat over 20 times chasing them around the past week. I have submitted different verification documents and they are causing me so much stress as I am meant to be going on holiday with my friends however cannot book it till they pay me what is mine. This company is a complete joke and the way they are allowed to treat their consumers despite supposedly being regulated and all over British media. At this point in time I will complain to trading standards as this is barbaric behaviour
marcus
21 September 2019
Comment from ca.trustpilot.com
HELLO, to Every Punter Out there, Under no circunstances deposit funds with these charletons and thieves. Their licence to trade appears to be, a licence to take your money. You are not permitted to win, you are not permitted to withdraw funds. They appear to THINK have the divine right to win. And you MUST lose, and very quickly in all manor of punting. You would be forgiving for thinking, that gambling involves some form of risk. Not with this scumbag firm, they will shut account down, for wearing a pair of matching socks.They are probably the worst bookmaker tading online today. With appaling, deceitful, and underhand so called business practices. AVOID.AVOID,AVOID, They are FILTH Do you know what's really sad, that you have people working for firms like these, and are prepared to lie on their behalf. to the staff at Betway, you're a disgrace. You may as well stick your hands in peoples pocket, and steal their money. Dredful
Sadiq Hussain
21 September 2019
Comment from ca.trustpilot.com
I didn't mean to write more than one review. Please accept my apologies.
Marcus Edwards
21 September 2019
Comment from ca.trustpilot.com
Excellent company, gave me my bonus instantly, live chat are polite and most of all great odds
Caan Berry
21 September 2019
Comment from ca.trustpilot.com
If you win they will restrict your account. Read their terms and conditions, especially 5.6.3.... If suspected of being savvy, winnings will be deducted from your account without warning.
Jason Meredith
21 September 2019
Comment from ca.trustpilot.com
Opened an account with Betway as I was told good things about the app .... deposited around £1,300 of my own money to gamble with and managed over a couple weeks to get a return of around £2,610 so I decided to withdraw the money back to my account at which point I was asked for verification documents..... presented all the documents waited a week after receiving an email saying it would take 24 hours , so phoned myself to be apologised to for not contacting me saying they needed better pics ..... so I did that and it’s been a further 3 weeks now and I’m still none the wiser as to were my money is! Iv phoned multiple times to be told each time to be patient! ..... Iv also been told the same via online chat ..... the last call I was told the review is now regarding a safe withdrawal? ..... it took 30 seconds to take my money but over a month to date to return it ! The stress and anxiety this as caused me is more than I have ever experienced this is a lot of money for me and I had to struggle through bills last month with out this money being held by Betway ! Throughout this whole process I have been locked out of my account and just left to stew.... I just wanted to be a normal user of their app and this as happened...... how this is acceptable I just don’t know
Joseph
21 September 2019
Comment from ca.trustpilot.com
Good offers very efficient staff and no problem with the withdrawal
Chris Wright
21 September 2019
Comment from ca.trustpilot.com
Great website. Easy to use. Have recommend to mates
Chris Kavanagh
21 September 2019
Comment from ca.trustpilot.com
Very safe betting website, trustworthy, nothing to worry about. Lpoolboy
Nial
21 September 2019
Comment from ca.trustpilot.com
Great site. Great offers available
JOHN FINLAYSON
21 September 2019
Comment from ca.trustpilot.com
Avoid this site was happy to take my money when losing then I win £500 on live casino cashed out with no problems but then had my account suspended what a joke avoid there are better sites that allow you to win without suspending your account
Richard
20 September 2019
Comment from ca.trustpilot.com
Good offers and good site. Would recommend so far.
Peter Hurst
20 September 2019
Comment from ca.trustpilot.com
been using betway for a while now decent odds good promotions and one of the better Betting apps I've used
larry halpin
20 September 2019
Comment from ca.trustpilot.com
Hello, These are a filty thieving shower of uselss cant's, they wouldn't lay 2 bananas to one banana, will close you down if you can count to ten avoid betway. Losers only at betway, if they are laying you anything then you're a loser. and they're smecking away at ya. dont open account with this filth
Mark Lawrence
20 September 2019
Comment from ca.trustpilot.com
Betway is a good fare betting organisation with reasonable odds. Very satisfied customer.
raj singh
20 September 2019
Comment from ca.trustpilot.com
Withdraw not send
Glenn Eklund
20 September 2019
Comment from ca.trustpilot.com
Do not like you winning. They have now stake restricted me to 82p and do not give me any offers!!
Alen Funtak
20 September 2019
Comment from ca.trustpilot.com
Great casino with good offers
My mobile Mobile
20 September 2019
Comment from ca.trustpilot.com
Not very good offers. If you try to bet using these they review your account and effectively ban you. Effectively penalising people for participating in the offers they promote.
Clive Noble
20 September 2019
Comment from ca.trustpilot.com
I think Betway is one of the better gambling sites for Horse Racing which is my principal betting medium. They offer some decent bonuses and I have never had any issues withdrawing my money. I would probably have given 5 stars apart from a slightly annoying tendancy for both the app and also the website to sometimes end my session even during a race and force me to log in again.This happens both on my android phone and tablet! Any reasons for this and can I do anything about it? Apart from that I would recommend Betway! Regards Clive
Prem Heer
20 September 2019
Comment from ca.trustpilot.com
Was told to leave a review by trustpilot regarding my experience. My experience with this company was a very bad one. Considering I had a habit of gambling I banned myself from this website. However they still let me gamble on here I was very vulnerable at the time. I was self excluded from the site before I played and still was able to play. I lost my deposits made. I disputed with beltway that I shouldn't of been able to go on before hand. However they said my self exclusion was made after my deposits were made. This was, not the case I sent proof to betway when my exclusion date started but they didn't hear me out what so ever. Multimillion pound company ripping vunrable people off at there own expense. I've contacted the ukgc. Who are looking into to this. My advise don't use betway. As they say the, house always wins.
Tom
19 September 2019
Comment from ca.trustpilot.com
I really enjoy betting with Betway - the website is easy to navigate and markets are easy to find. There are wide choice of football markets to bet on, some of which aren't on competitor sites. I also like the regularity of promotions and offers.
Matt
19 September 2019
Comment from ca.trustpilot.com
Quick and easy registration with no hassle. Easy to navigate in the app. Made my deposit and now looking at potential bets for the rugby World Cup.
D P
19 September 2019
Comment from ca.trustpilot.com
I’ve been using Betway for less than a month and so far they’ve been great so far. Odds are good compared to other websites and the app works fantastic. So far, I am really happy with my experience.
Adrian Vickery
19 September 2019
Comment from ca.trustpilot.com
Straight forward website and good customer service
Luke Preece
19 September 2019
Comment from ca.trustpilot.com
avoid this casino. They are happy enough to take your money, but they absolutely hate it when you win and try to withdraw money. I have sent them loads of documents now. Copies of my id, bank statement showing deposits to there casino, picture of bank card. utility bill. And still asking for more and more obscure documents to avoid paying out. AVOID
Ryan
19 September 2019
Comment from ca.trustpilot.com
So far so good, intuitive app.
SPHELELE
19 September 2019
Comment from ca.trustpilot.com
Definitely one top 2 best bookmaker app. The app is easily laid out. Made for simple use
Aidy
19 September 2019
Comment from ca.trustpilot.com
Could do better - bet365 app is better structured
Keith burgess
19 September 2019
Comment from ca.trustpilot.com
Lowest of the low. Absolute scum. Responsible gambling they wouldn’t no the meaning, getting people to leave reviews for free bets.
daniel
19 September 2019
Comment from ca.trustpilot.com
really good service and odds
Richard James Price
19 September 2019
Comment from ca.trustpilot.com
Great experience betting and very fast withdrawals.. would 100% recommend to anyone
william scott
19 September 2019
Comment from ca.trustpilot.com
No problems with this app
Inman360
18 September 2019
Comment from ca.trustpilot.com
Some of the sports logos could do with an update but other than that a good betting app that works quick.
ant
18 September 2019
Comment from ca.trustpilot.com
Betway have always been helpful with an excellent customer service, offering a great selection of promotions and easy to use website. My favourite gambling company.
Kathleen
18 September 2019
Comment from ca.trustpilot.com
If only 0 stars was an option. The worst experience I have ever had with a bokmamers. Unable to withdraw funds because they can't verify my account even though I sent my drivers license, national ID card and a bank statement. All the above documents were used to open loads of accounts. I used the free bets and won on a horse double and it appears they are trying to delay the process up until 30 days so my account gets suspended. Complete shambles. Please use one of the more trusted bookmakers like skybet or bet365 than thinking about setting up with these morons
Gavin Robertson
18 September 2019
Comment from ca.trustpilot.com
Good promotions but will ban or restrict you as soon as you take them up on them! Think they really just want you to use their casino.
SY
18 September 2019
Comment from ca.trustpilot.com
Good bookies. An easy to navigate site, good odds and range of promotions & helpful customer support.
Tuhimbise Augustine
18 September 2019
Comment from ca.trustpilot.com
So far it has been good. I have lost but I have hopes I gotta win at one moment.
Nsno
18 September 2019
Comment from ca.trustpilot.com
Offering free bets for reviews - dishonest reviews from a troubled company /www.the times.co.uk£article/betway-gives-away-free-bets-in-exchange-for-reviews-on-trustpilot-008k6ts8h
Will
18 September 2019
Comment from ca.trustpilot.com
So Betway offers a £5 free bet if you leave a 5 star review! How low can you go? Do not use this betting company. If you have to bet - go elsewhere. Disgusting company
David Dunlop
18 September 2019
Comment from ca.trustpilot.com
Recommened great site.
Remo Vloet
18 September 2019
Comment from ca.trustpilot.com
DO NOT DEPOSIT MONEY HERE - THEY WILL BLOCK YOUR ACCOUNT FOR NO REASON AND DON'T DEPOSIT THE BALANCE. Yesterday I created an account and deposited €60. I did 2 bets of 1 I lost and 1 I won. In the end, I had €165 on my account balance. Today I wanted to log-in and the log in portal gave me a warning that my account was suspended and had to contact support. I contacted the support (the telephone number you can find online is not working anymore and live chat is not there, so you can only sen dan email). They send me an e-mail saying: ''your account has been closed as per a management review and decision.'' I wrote them back and asked what the reason of the management is to suspend my account, so far no response back yet. My account was totally legitimate - the address and other personal info is all correct. Also, I asked them if they had to see my passport to verify my ID but that was also not the case. They just blocked my account for absolutely no reason and they would not return it, they said. I saw multiple reviews online with the same story. Their business model for new accounts is just simply to block them if they make any money so you lost your total deposit and possible profits. I asked them if they could simply send the outstanding balance from my account back to my bank/creditcard, but of course no repsonse. This company is a pure scam, don't go here.
Luke Wright
18 September 2019
Comment from ca.trustpilot.com
Brilliant betting site great odds and great service
Callum
17 September 2019
Comment from ca.trustpilot.com
Very good app
Matt Davey
17 September 2019
Comment from ca.trustpilot.com
Reliable site, however withdrawal times are slow.
Michael Omalley
17 September 2019
Comment from ca.trustpilot.com
Quick n easy to use
Adam
17 September 2019
Comment from ca.trustpilot.com
I did praise these not too long ago so this isn’t a sore loser moment. I never win. That’s just gambling. But I was told a manager would contact me today at an arranged time. I have proof of this. About a promotion query that I was told 2 completely different things about. NO MANAGER CALLED ME. They always butter it over on here. As it’s what people see. But couldn’t careless about you once your depositing.
David
17 September 2019
Comment from ca.trustpilot.com
Dbuchan19 I’m new to betway and I find it one of the best and easiest sites to use,brilliant markets on the football and really quick withdrawal times....would highly recommend
jamie wheddon
22 September 2019
Comment from ca.trustpilot.com
Do not use bet way they are out to scam you I had a account with them and they would email me offers I would go to my promotion page opt in and then nothing would ever be credited , so I then go on the chat and they ask for the promoion I'd I give them this every time and they come back and say oh we can't seem to find that on your account I even screenshot the promoion and they still don't give me it , out to rip u of and scam you. And no this isn't because u lost money with bet way I just want to make people aware.
Do not use bet way they are out to scam you I had a account with them and they would email me offers I would go to my promotion page opt in and then nothing would ever be credited , so I then go on the chat and they ask for the promoion I'd I give them this every time and they come back and say oh we can't seem to find that on your account I even screenshot the promoion and they still don't give me it , out to rip u of and scam you. And no this isn't because u lost money with bet way I just want to make people aware.