Bitstarz Casino PLAYER REVIEWS(1043)
Bella
03 April 2024
Comment from ca.trustpilot.com
Bitstarz has truly lost its form,I am still a player there but 99% of the time I am left disappointed from the Bonuses offered to promotions no play time due to games not paying, feature on games impossible to get money played out in seconds. Games lagging and constant error during game play and having to re load games.Dream Big win Bigger never happens the only thing good about this casino is there platform and fast payouts the casino is defiantly a fall from grace compared to what it was.They don’t look after there long time Loyal players.If you truly want a great experience Dream big Win BIGGER at Kingbilly is the number one place to spend your money more play time more frequent winnings so many Bonuses offered from VIP managers I give it a five star rating by a long shot.
Desiree Pearson
03 April 2024
Comment from ca.trustpilot.com
It's fun and easy to navigate.
Michelle
03 April 2024
Comment from ca.trustpilot.com
Bitstarz was my absolute favorite place to play for years. I loved everything about it, the layout, the amazing variety of games, the super fast payouts. Then one day, after I had been depositing and playing so much trying to climb thr ladder board for bonuses, they changed my deposit options and only offered bitcoin. I could no longer deposit via etransfer of bank card. I tried to go to chat a couple of times but they were just dismissive and rude. This makes me so sad as they were always my first choice. I heard alot about how Bitstarz has been like this to customers in chat these days. It seems like once they got big they forgot about the little people that helped them get there. I am not interested in crypto and I dislike rude employees so I will no longer be playing at Bitstarz.
Frank
02 April 2024
Comment from ca.trustpilot.com
Bitstarz is awesome! One of my favorite online gaming sites to play on. Thanks bitstarz!
Susan Lane
01 April 2024
Comment from ca.trustpilot.com
Love playing here good selection of games. Customer service is excellent
Steven
31 March 2024
Comment from ca.trustpilot.com
I won $100 on 50 free spins. I won $40 on the 50 free spins but then I had to play through times 40 or something like that but I played through and was able to withdraw the $100.
Adam Pritt
31 March 2024
Comment from ca.trustpilot.com
I love the free spins. The jackpot spins feature is really fun to.
david king
31 March 2024
Comment from ca.trustpilot.com
Great layout heaps options simple to navigate, great amount of machines ect, free spin jackpots, fast withdrawal ect and friendly customer support team
david king
30 March 2024
Comment from ca.trustpilot.com
Loved the way was presented easy site to navigate lot more different options and free jackpots variety of games and giveaways and quality of overall presentation
autumn
29 March 2024
Comment from ca.trustpilot.com
HORRIBLE! I was treated disgustingly when one of the employees didn't agree with my personal beliefs!! This website operates in the United States and is a casino platform that you play with real money. I also have learned as of yesterday and this incident that this is illegal!! If they would've stated that prior to me ever depositing any of the thousands of dollars I deposited, I would've never joined their website! All of the info I supplied was my legal info, and I never use a VPN and my location is always on, so why this scammy website feloniously Allowed me to deposit money and join is outrageous!!!
Jib Dooble
29 March 2024
Comment from ca.trustpilot.com
Good wins, good bonus. Bitstarz
Beck Sultana
28 March 2024
Comment from ca.trustpilot.com
easy and friendly to use.great prizes and i look forward to the jackpot each day.
jase stehle
28 March 2024
Comment from ca.trustpilot.com
i love my experience on bitstarz and the games are fun, plus you get good bonuses for each and every deposit! I would continue using bitstarz forsure ❤️🔥
Domenick Allen
27 March 2024
Comment from ca.trustpilot.com
Love em. It’s fair don’t feel like I’m getting ripped off
Betty Tyme
27 March 2024
Comment from ca.trustpilot.com
I'll was having fun winning money
Rebecca Dominguez
26 March 2024
Comment from ca.trustpilot.com
Bitstarz is trustworthy and fast at payouts responses they are very genuine with their bonuses, ans the customer service is exceptional. Ty Bitstarz
William Boyd
26 March 2024
Comment from ca.trustpilot.com
This site kicks ass!! Winner winner chicken dinner
Xian Ong
25 March 2024
Comment from ca.trustpilot.com
Alleged 10minute withdrawals are grossly false. It has been 24hrs, and i am still waiting for them to release my funds. I'm not sure how it has a good experience so far for so many people giving 5-star reviews. I suspect all 5star reviews are fake. When asking to withdraw they have given hell. Multiple documents rejected - Even though it says National ID and drivers license on the website. In any case, they had no qualms when a deposit was made. Now they speciallly requested for 1) Passport, 2) Selfie while holding Passport plus a Note with Bitstarz and the date on it. And 3) a bill for proof of address. I suspect i have been scammed. They have given excuses like the Selfie needs to have 4 corners shown or the Selfie is too blur. I panicked and tried to search for their Alleged licenses in Curacao. Both the CEG and Antillephone said their license was invalid. Moreoever, the web address (potentially fake link) for the alleged licensee holder is in a carpark if you search on google. Scharlooweg 39, Willemstad, Curacao. Hope i didnt get scammed. 3hr update later: Submitted PDF of the first page of my phone bill. They are insisting for the whole document in PDF version. I refused so they are keeping the money.
Bryce Brady
25 March 2024
Comment from ca.trustpilot.com
I just had fun playing. All my friends recommended butstarz to me so I decided to put my deposit with them! And it was a good experience so far!
Chase
24 March 2024
Comment from ca.trustpilot.com
Solid place to play, over 5000 machines, daily spin bonuses, and the best part, 1 hour withdrawals!
Guy
24 March 2024
Comment from ca.trustpilot.com
They have a really good game platform and have fast payouts.
entaksi olan
23 March 2024
Comment from ca.trustpilot.com
i try a lot of online casinos and finaly i find the best for me. i recoment BitStarz like the better online Casino! Excelent choise and very easy user experiance!
Azellia Thompkins
23 March 2024
Comment from ca.trustpilot.com
At first I was skeptical but I am now impressed. This is a great online platform and I recommend it! Ive dealt with some sketchy online casinos and this is definitely NOT one. Fast friendly and efficient customer service. Ease of access and very clear and informative agents.
Borghese Mattia
21 March 2024
Comment from ca.trustpilot.com
I have an account called thefade777I start to say that I ve played on many casinos online, especially cripto ones.I ve read good reviews about this casino but to be honest I m a bit sad of it.I never register my personal info in a casino so when I registered there I put only my real state (IT) and postal codeAnd make a mistake putting a short Name (using nick name “Matt” “ borgh” is an abbreviation of my real name) and unreal adress writhing some letters(is clear that it doesn’t exist)I talk with so many different chat operator for make all more easy, and explain why I put this wrong information submitting like in 20 min all document they ask me for proving my identity fast.I ve easily played for a month often for thousand of usdt and I ll continue to play but right now my withdraw of 10k (make a deposit 10k from TRC20 blochain that I also certify in the document I submit for KYC) is locked for KYC verification.This verification is about insane :they ask you every kind of document ( like selfie with ID and a newspaper with date, BitStarz logo and your sign below)Perhaps I ve Submitted all of this documents in any shape I can.( I ve submitted like 13 photos)They promise to finish the KYC in 12 hours but It s gone over a day and I haven’t known anything yet!Hope to end this really hard procedure very soon to continue to play normally as usual!!
Kristoffer Hellqvist
21 March 2024
Comment from ca.trustpilot.com
Sent money to the ETH QR code given to me. Funds never hit the account so I contacted support. They ended up telling me that I need to get in touch with my crypto provider to recover funds even though everyone knows that crypto can be sent to a wallet and not recovered unless sent back so my provider is not able to recover the funds.I then contacted them again and they said the same thing again and they continue to end the chat before you can type anything back to them.Chat then simply threatens to ban you from using chat services if you keep starting a new chat to ask for help.Just saying, this casino will gladly take your deposit and refuse to help you recover let alone even give you the time of day to respond to them.Do not recommend ever coming to this site. NO MATTER WHAT, YOU WILL LOOSE MONEY THE SECOND YOU CLICK DEPOSIT!ALL THEIR 5 STAR REVIEWS ARE FAKE!!!!!!
Richard Thomas
20 March 2024
Comment from ca.trustpilot.com
The help and the excitement
Patrick Miles
20 March 2024
Comment from ca.trustpilot.com
I used to be a big fan of Bitstarz Casino and gave them glowing reviews. Sadly, things have changed. Here's why I'm downgrading my rating:• Bonuses: The bonuses have become disappointingly small compared to other casinos. I often see just 10 spins offered, and there's no reward for referring friends.• Customer Service: I'm getting generic, canned responses that don't really address my concerns. There's a lack of personalized attention.• Loyalty Program: I used to get decent loyalty bonuses, but they've gone downhill. It makes me feel less appreciated as a long-term customer.Bitstarz used to be a top-tier casino. I hope they'll see this feedback and work on improving these areas so they can regain their former status.
John Carter
19 March 2024
Comment from ca.trustpilot.com
Easy to use and great customer service. Would recommend!
Paul
18 March 2024
Comment from ca.trustpilot.com
Wouldn't change a thing platform is very easy to understand.
Cole Boltin
18 March 2024
Comment from ca.trustpilot.com
Absolutely the worst site online!!! Complete cheaters it's just that simple. They aren't even trying to hide the fact the are cheating. It's not house edge it's not chance it's 100% clearly being controlled. Example is only time you don't just lose is when they attach a bonus. Then what happens is you can win only until you have almost completed playthrough. Then it's a steady losing only and it's on any game you try. This is absolutely every time you play at Bitstarz without fail. Bitstarz is literally crooks, totally rip you off and show false data so they can take your money and do so unfairly. This site is a fraud do not play here
Tj Gascoigne
18 March 2024
Comment from ca.trustpilot.com
Quick payout and I win more than at an actual casino
Carlos Alderete
17 March 2024
Comment from ca.trustpilot.com
The games wet excellent a lot a variety
Anthony Wheat
17 March 2024
Comment from ca.trustpilot.com
Easy to understand and I won $700 off free spin money and cashed out in a hour.
Angela
17 March 2024
Comment from ca.trustpilot.com
Good fast paying wins. Definitely pick them over many casino number 1
Cole Boltin
16 March 2024
Comment from ca.trustpilot.com
Do not EVER play at bitstarz scamsino!!! Clearest cheats I have ever seen in my life. You literally only lose and they love to show false data to get you to play that game so lose. Worst site online stay away unless you like being ripped off and cheated
Anthony Bell
16 March 2024
Comment from ca.trustpilot.com
What you think of this game is your favorite place to win money for the house bills and other stuff for the game keep it up to you to cash out our keep playing.
Tegan Tipler
15 March 2024
Comment from ca.trustpilot.com
They communicate with you well when you have questions
Cole Boltin
15 March 2024
Comment from ca.trustpilot.com
Absolutely the biggest crooks online!!! Totally cheats you every single time. There is nothing chance here and it's clear they have messed with games!!!! Stay away from these cheating cowards
Tyler Fairbanks
15 March 2024
Comment from ca.trustpilot.com
Bitstarz is my favorite online casino by far!(: Love the games and rewards as well & would encourage anyone looking to gamble online to take a chance @ Bitstarz!
Eliver Garganza
14 March 2024
Comment from ca.trustpilot.com
I enjoy the awesome bonuses . The games i played was not logging.
Cole Boltin
14 March 2024
Comment from ca.trustpilot.com
Absolutely the worst site online! No matter what you do you WILL NEVER win at Bitstarz!! That is a fact. If you get a feature you don't even get 1/8th of what already lost. Total Frauds. Not one of their so called hot games are hot. They have taken and ruined some of the best games online! Total scam do not play here
Michelle
14 March 2024
Comment from ca.trustpilot.com
I've been playing online casino site and by far this is the 2nd best site. There's never any complaints always getting rewarded always feel satisfied
mario
13 March 2024
Comment from ca.trustpilot.com
try it out its really something that i disnt expect
Bert Gregory
13 March 2024
Comment from ca.trustpilot.com
The website is made well . Easy to operate and there live support is quick and friendly ! They got great bonus . The loyalty to there players should be better but other then that great games and fun entertainment
Cole Boltin
12 March 2024
Comment from ca.trustpilot.com
100% fake reviews if they say this is a good site!! Truly one of worst sites you could possibly ever play at. I can name ten off top my head that are way better and actually have chance of winning. Only going to lose at bitstarz scamsino. If miraculously do happen to get a win then it's literally the only one you get and it's straight to zero. Probably one of the top most obvious rigged sites I have ever seen
fede svin
12 March 2024
Comment from ca.trustpilot.com
I have played Well over 5000 euros on this site, and from what i’ve seen the slots rarely pay anything, 10-15 euro spin bonuses pay 500 euros at most, and it is rareThe “free”bonuses which you of course have to pay to get, are the worst of any site i’ve seen, and they even have a Max withdrawal of 100 euro, so if you should win Big, let’s say 1000 euro, they take the 900 of themThe support is not anything special, just the usual bot/pre generated answers answers.I would highly recommend to spend your money elsewhere
Jason joel wells
12 March 2024
Comment from ca.trustpilot.com
Quick loads and fast payouts an awesome variety of slots
HexX C
11 March 2024
Comment from ca.trustpilot.com
Win frequency doesn't seem rigged like alot of online casinos do.Bonuses are pretty decent as well, only nrgative sp far is the 40x playthrough rquired on the bonuses, and bonus Free Spins seem to only be on minimum bet.
Isidro Luna
11 March 2024
Comment from ca.trustpilot.com
Kind of complex at first but then once you understand how things work then are supposed to be done it becomes very rewarding
erroro
03 April 2024
Comment from ca.trustpilot.com
"Something went wrong" and "We're experiencing some technical issues at the moment. Please try again later." seems to be standard for stars(?)For me definetly too many error messages and technical issue too often!
“Something went wrong” and “We’re experiencing some technical issues at the moment. Please try again later.” seems to be standard for stars(?)For me definetly too many error messages and technical issue too often!