Boo Casino PLAYER REVIEWS(403)
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Shawnalynn
04 February 2025
Comment from ca.trustpilot.com
Ashley is a great customer service representative! Friendly and efficient!
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Snoman
04 February 2025
Comment from ca.trustpilot.com
Ashley was great help, real fast no hassle and gave me the right options ÷) one of the few with great customer service
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Rosenic
01 February 2025
Comment from ca.trustpilot.com
When I need guidance, bcos I'm learning to read (at 57yrs of age, you're never too old) the support crew, explain things to me in layman's terms so I can make informed choices, from their wide&varied game base and bonuses to the rules of play etc that're all available and do, involve me. Thanks Boo, for making me feel valued.
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Grayson Mancktelow
01 February 2025
Comment from ca.trustpilot.com
Aboug to lose my lovd over this site
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Shaun Khalifa
30 January 2025
Comment from ca.trustpilot.com
Good site never lags
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Benoit Cloutier
29 January 2025
Comment from ca.trustpilot.com
One of tge best casino ever!!
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Regina
29 January 2025
Comment from ca.trustpilot.com
I got a response straight away which was great
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mark oretnom
28 January 2025
Comment from ca.trustpilot.com
Agents were nice and kind
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DAVID GOD
28 January 2025
Comment from ca.trustpilot.com
Very good app and helpful support team
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Ane
27 January 2025
Comment from ca.trustpilot.com
Waiting to long no updates on unfinished rounds it's useless
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Margarette Manuel
27 January 2025
Comment from ca.trustpilot.com
The gaming experience
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Johni
24 January 2025
Comment from ca.trustpilot.com
So helpful and accommodating
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harley watene
24 January 2025
Comment from ca.trustpilot.com
Waiting time for live agent
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Rebecca
24 January 2025
Comment from ca.trustpilot.com
Unlike other sites, when I requested withdrawal the sum requested was taken away from real balance. This was really good as it removed all temptation to play it out.
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K.O.
23 January 2025
Comment from ca.trustpilot.com
Enjoying boo has alot of good games havnt come across anything broken like some slots only fhing I feel is lacking is often customer support can take upwards of a couple of hours to respond
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DAVID GOD
22 January 2025
Comment from ca.trustpilot.com
Great app I love it
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Phyllisann Herbert
20 January 2025
Comment from ca.trustpilot.com
Love everything about this casino one of my favorite 💙💙
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Charles
18 January 2025
Comment from ca.trustpilot.com
Always friendly, quick, and great bonuses!!
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Darren Cullen
18 January 2025
Comment from ca.trustpilot.com
Absolutely shit casino with terrible free spin winnings wagering rules. Stay away. Sister site of MrFortune. The positive reviews are probably from people that got paid by the company to write. I verbally f'd them up the arse and they banned me. Glad to be away from that shithole casino. Burn in Hell
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Dustin T
16 January 2025
Comment from ca.trustpilot.com
Great customer service and rewards for loyalty. Bonuses without wagering requirements, birthday gifts and lots of awesome games. Highly recommend casino!
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Nico Ratt
15 January 2025
Comment from ca.trustpilot.com
Awesome casino
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Savannah Stanley
15 January 2025
Comment from ca.trustpilot.com
👍👍👍👍👍👍👍👍👍👍👍👍👍
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Brennen Sanderson
14 January 2025
Comment from ca.trustpilot.com
Always a good experience with Boo Casino hiy hiy
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Cindy
13 January 2025
Comment from ca.trustpilot.com
A like casino in games you ave thank you
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W.K
13 January 2025
Comment from ca.trustpilot.com
I am very happy playing the wide veriaty of games offered by boo, for the most part they seem very fair and i feel as if i have a chance to win (not like some other gaming sites) i want some money. I made it through the play throughThe bonus was dealt with automatically. My max win was put in place. This makes it easy one less thing I have to deal with. When I came to the cash out i was beginning to be skeptical about it. Due to the amount of time it was taking but received payment in the same manner as I made the payment. The withdrawal went through with not much of an issue, just a little bit of time. Overall, 4 out of 5 stars due to the length of Withdrawal time.
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Melissa Gauthier Boudrias
13 January 2025
Comment from ca.trustpilot.com
I really love boo casino game every day
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Joni
09 January 2025
Comment from ca.trustpilot.com
It doesn't matter which sister casino you play at, the customer service is really bad and they don't respond at all. They make excuses about a queue... but if there's a queue 24/7, think about it yourself. They just don't have the resources for better service, and the situation hasn't improved in the past two years. Then look at some reviews where people give negative written feedback, but still give almost full stars. So, that’s not credible either. Customer service could, for example, respond later, allowing you to reply when you return, but that’s not even an option, even though it's already 2025. So, if they have the skills/talent, they’re not using them, and if any future customer is thinking about it, nothing has changed and probably won’t change.
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Anton
08 January 2025
Comment from ca.trustpilot.com
Quick and easy to deal with Manu especially was a delight to talk with great customer service from him 👍👍👍
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COLIN FLOORING
07 January 2025
Comment from ca.trustpilot.com
Awesome help especially.famous agent
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Jerika Huisman
06 January 2025
Comment from ca.trustpilot.com
Customer service eve was super helpful
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Cheyenne Joyce
05 January 2025
Comment from ca.trustpilot.com
Had a great customer service representative who helped me with my queries, he had exceptional customer service and was kind enough to gift mea bonus I highly recommend boo casino they really look after their players
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Darlene Williston
04 January 2025
Comment from ca.trustpilot.com
Wow where do I start.ok I wrote a review not to long ago and I’m back to post an update,as I said before I’ve played at Boo for quite some time,Boo has changed they have done a whole complete makeover and it’s not a good one,there’s an old saying don’t judge a book by its cover,don’t let the cute ghost fool you it’s what is behind the ghost that counts,the layout and game selection is great,the fault lies in the chat area I don’t know about anyone else but I don’t like being asked to deposit ,now to get a response from chat is a lengthy process and when you do it very rarely goes good,now to actually get to recoup some of your losses they offer cashback yeahput it this way not worth it ,I could go on and on about Boo my experience lately is not a great one I’m tired of the hassle to know when you do get ahold of chat even to ask for free spins you are going to be asked to deposit ,I don’t need that nobody does.loyalty at Boo comes with a hefty price I guess I learned a valuable lesson it’s a no win situation at Boo,you will lose,I have moved on and I like where I’m at no more begging me for deposits just pure fun ,I get to choose how much I deposit I may be wrong but isn’t that how it’s supposed to be,
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Charles
02 January 2025
Comment from ca.trustpilot.com
Great customer service..friendly and quick.
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adrianna
30 December 2024
Comment from ca.trustpilot.com
Easy to use interface, good games with heaps of variety. Chat hosts and efficent and friendly. Frequent, long time user of this site.
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Dan Olsen
28 December 2024
Comment from ca.trustpilot.com
Grate games to choose from
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Brandon Willier
28 December 2024
Comment from ca.trustpilot.com
Great job love it
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Tristan Everett
28 December 2024
Comment from ca.trustpilot.com
I love the continueuse bonuses
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Corey BARNETT
28 December 2024
Comment from ca.trustpilot.com
Service with casino
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J.S.
27 December 2024
Comment from ca.trustpilot.com
Could games and easy to navigate around the casino. Just a little bit of a wait to talk to a customer support agent.
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shannon wood
27 December 2024
Comment from ca.trustpilot.com
using words such as "you will be contact " instead of "you may or might be contact " kind of a difference ... careful with word phrasing
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Chrystal
27 December 2024
Comment from ca.trustpilot.com
Ashley gave me awesome advice and all I have to is just wit thank you so much for giving your time and patience hopefully my withdrawal is a successful thank you very much Ashley 😊
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St Pierre
26 December 2024
Comment from ca.trustpilot.com
They resolved my issues promptly. I really like the selection of games, and the payouts are really good
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Lisa Harris
26 December 2024
Comment from ca.trustpilot.com
When a promotion is still showing on your site and I make a deposit and I don't get the bonus becuz bonus was expired.. I read the terms but didn't figure I had to make sure it wasn't expired becuz it was still showing on your site.. never honor said bonus... I'm very upset.. and probably won't be back
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Darlene Williston
25 December 2024
Comment from ca.trustpilot.com
Ok I know I recently gave this casino a 5 star rating.and now it’s 1star.let me explain the game selection is great all my games are there the problem lies solely with chat I don’t mind paying my way I do I also like free cash or free bonuses.ive been at boo for a long time forget about withdrawing not gonna happen 72 hours is a bit much to wait then add another 2 days to reach your account.lol yup now by now your confused it’s simple I’m loyal I like to give the benefit of the doubt and who wouldn’t give a good rating for free spins,I did I trusted this site wholeheartedly and have vip status but too many times I’ve been left in the cold.chat is extremely rude and getting worse ,enter chat and you will be asked to deposit even if you just deposited always asking for more and more real turnoff for me anyway.boo used to be a great site but it’s changed I thought it was the same I played there before and came back expecting no change,,gone was the kind agents anyway I can say I have found a place that so far meets my needs never again will I be at Boo not worth it I used to play and come away more stressed then when I started it’s got to the point I made myself be loyal but no more I learned a valuable lesson.never judge a book by it’s cover don’t let the little ghost fool you there’s different page lurking behind it,I’m writing this review not to be mean I just don’t want someone else to have to experience the negativity I have,game time is supposed to be relaxing at Boo there’s nothing that resembles that,lol it took me a long time but I finally realized loyalty at Boo comes with a heavy price,
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Jinny Briere
23 December 2024
Comment from ca.trustpilot.com
J'aime beaucoup mais on attend toujours plus qu'une heure pour parler à un agent sur le chat.
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allysatj kraft
23 December 2024
Comment from ca.trustpilot.com
The bonuses
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Todd Nikora
23 December 2024
Comment from ca.trustpilot.com
Great games free quick pay out
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Justine Kelly
22 December 2024
Comment from ca.trustpilot.com
It's the people that help you out .. Yeah as like anywhere you get the Odd Agent who seems had a long day and can be feeling off .. but Aside from the occasional waiting times that can stretch out I like the Agents at Boo and actually there Sister Casinos too Such as Galactic Wins & Mr Fortune .. Professional and Friendly and know there Jobs .. 😀
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Jessica
22 December 2024
Comment from ca.trustpilot.com
Friendly helpfull fast response
Kauri
04 February 2025
Comment from ca.trustpilot.com
LOVE THIS GAME GREAT SERVICE AND FUN GAMING EXPERIENCE
LOVE THIS GAME GREAT SERVICE AND FUN GAMING EXPERIENCE