Boo Casino PLAYER REVIEWS(309)
Shane Ally
16 March 2024
Comment from ca.trustpilot.com
Love this casino! The customer service department is unmatched! Always available to help!
LvnAngel
14 March 2024
Comment from ca.trustpilot.com
Has the best promotions and the agents are so helpful and kind, I love this casino!
Trisha Brookes
13 March 2024
Comment from ca.trustpilot.com
Excellent customer service. Always do everything they can to accommodate my request and quickly resolve any issues with complimentary spins or chip for rhe troubles Amazing casino!!
lehan rens Handlr
10 March 2024
Comment from ca.trustpilot.com
Great customer service, quick and reliable support. Shoutout to Mr Leo and Mr Wesley for helping me out.
Shane Ally
10 March 2024
Comment from ca.trustpilot.com
These people running the show are great. I actually remember a while back before I was even verified, I believe it was Nick that emailed me saying that I had a run of bad luck lately and he credited my account with $200. Months went by and then received an email saying that they would credit my account with $50 if I submitted the required information to be verified. I did and they were true to their word. It’s a great gaming site as far as I’m concerned, and the customer support team are very good.
Philile Mkhize
09 March 2024
Comment from ca.trustpilot.com
Good but please add more Deposit apps for South Aftica
Raffael Creed
09 March 2024
Comment from ca.trustpilot.com
Ashley is so very helpful to me when i did my first time deposit i made a mistake she help me to get the bonus still thank you and your beautiful by the way :))
Doris Lottering
08 March 2024
Comment from ca.trustpilot.com
With Fey around i always get prompt service
Louise
08 March 2024
Comment from ca.trustpilot.com
This is the best casino app I have played and has great customer service.
Candice
07 March 2024
Comment from ca.trustpilot.com
Love this site. The promotions are endless and there’s always something for everyday. The support team are also super friendly and helpful. Keep up the good work boo
Doris Lottering
06 March 2024
Comment from ca.trustpilot.com
With all your consultants. Always promptcservice. Thankyou
Revieww
06 March 2024
Comment from ca.trustpilot.com
I canceled my bonus and they deleted my bonus balance. After that i played with my real balance since i don't have bonus balance and won 300€. After i try to withdraw they claim that bonus conditions still exists what means there is 100€ withdraw cap.
Terence Shaw
05 March 2024
Comment from ca.trustpilot.com
Excellent service, and most importantly friendly and to the point.. Thx just need the casino to win more often. Lol
nash oudha
05 March 2024
Comment from ca.trustpilot.com
I haven't get paid by them yet, requested withdrawal of 1500, no bonus involved. all real money games like casino table games. so far they are not paying and keeping the money pending f** knows what. for now three stars, I will give them two more days to release the funds if not they will get like bcasino 1 star. It was so hard to get anything withdrawn by bcasino.
leon o donovan
03 March 2024
Comment from ca.trustpilot.com
Love this site great games lovely setup easy to navigate around has a win waiting on withdrawal ill come back let ye no how it went as for the site I recommend yes
Kev
03 March 2024
Comment from ca.trustpilot.com
Very helpful
Damian Didek
02 March 2024
Comment from ca.trustpilot.com
Casino is ok good winnings all the time but the withdrawal time is too long in moust casinos withdrawal time is two hours directly to card what was deposited and I advised to change that believe players will be X 10000000 more
J Boudreau
01 March 2024
Comment from ca.trustpilot.com
Boo casino and its sister sites have been probably the most overall reliable online casinos as a Canadian mind the lack of instant withdrawl the platform 5 dollar bonus and variety of games are not to fool the inexperience but to fulfill in those who have a passion for the lifestyle .
Julie McLea
29 February 2024
Comment from ca.trustpilot.com
Fast chat and match bonuses
Mary Hogan
29 February 2024
Comment from ca.trustpilot.com
Fun site with plenty of games to choose from, efficient in customer service.
ashby tennille
28 February 2024
Comment from ca.trustpilot.com
Use never help f any thing goes wrong yous just like to blame the coustomer for everything I actual hate trying to talk to you guys it’s a waste of time every time
Kylie Meek
27 February 2024
Comment from ca.trustpilot.com
Awesome bonuses and there are new ones all the time.. have many of my favorite games and have new games frequently. Fast deposits and moderate time on withdrawals. Love the new sign in bonus.Chat most times takes far to long to be answered but when they do they are extremely helpful and polite.Alround good cadino
Rose Nicholson-O'Flaherty
26 February 2024
Comment from ca.trustpilot.com
I received an email this afternoon gifting me 10fs, but do u think I could find them...I was back n forth, @least a dozen times, not wanting to let it go. Then my helper, Angelina gave me a date&time, she waited for me while i dble chked&sure enuf! @the end of a long dbl shift instd of goin to bed,I stayed up&played sed fs's&thn i fell asleep, upon waking, not a flicker of memory of what i did@ home after work was in my brain. THANK YOU for ur patience,&for sticking with me like you said you would. Youre a true angel 😇 Angelina.(@support for BooCasino)
Jean-francois Baker
26 February 2024
Comment from ca.trustpilot.com
Take a look of what they told when you try to withdraw...Dear *****************On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms and Conditions, this is not allowed.We have therefore cancelled your withdrawal request, and voided the winnings.We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site.Should you have any questions please reply to this email or contact our customer support via live chat on our site.After trying to understand why they decided not to pay with the chat service, they simply blocked me from my account and also kept the balance of money that I had deposited.... Now they don't no longer respond to the email and a complaint will be filed for fraud with the police....
Cheyenne Joyce
25 February 2024
Comment from ca.trustpilot.com
Great fast friendly service really good customer service my issue was sorted immediately and he was very polite
adrianna
25 February 2024
Comment from ca.trustpilot.com
Chat host Nick is amazing. Knows his stuff and if he doesn't he does his best to find out for you. Fast, efficient and friendly. Made for a pleasurable experience.
Mary Dolan
25 February 2024
Comment from ca.trustpilot.com
Absolute scam!! Do not use Boo Casino. Advertise free spins for a deposit amount but you don’t receive the free spins! Don’t care about their customers. Just interested in scamming as many people as possible by taking their money. Stay clear!!!
Rose Nicholson-O'Flaherty
25 February 2024
Comment from ca.trustpilot.com
At first I had to wait a few months to have my ph number validated. But I persisted and finally someone saw my problem and yay, helped me to get back into my account. Since then, I've been treated very fairly, with dignity and respect which from the beginning, is all I ever wanted. Thanks Boo Casino.
Doris Lottering
24 February 2024
Comment from ca.trustpilot.com
Eve always assist in a flash. Thankyou
J M
24 February 2024
Comment from ca.trustpilot.com
Support is great!
Corey leslie
23 February 2024
Comment from ca.trustpilot.com
At times difficult to get customer service but when they get to you it's great they leave you feeling satisfied
Tapstaps
21 February 2024
Comment from ca.trustpilot.com
Communication with live chat is superb 👌
Clayton Ghee
20 February 2024
Comment from ca.trustpilot.com
Best casino IV played in a long time hands down
Kiizy
20 February 2024
Comment from ca.trustpilot.com
This is probably my favorite online casino I haven't been with them for long but what I've experienced I love it. It has great bonuses/promo the live chat are really helpful. It's easy to navigate and the graphics are good quality.
DerpyPoke
19 February 2024
Comment from ca.trustpilot.com
Great service and quick response
Bobby Thepro
19 February 2024
Comment from ca.trustpilot.com
Fey agent was very nice and helpful
Joy Ashby
18 February 2024
Comment from ca.trustpilot.com
My issue was taken care of very fast and easily had no issues with my issue once i reached out to customer support and the lady i had manuella was very easy to deal with and within 5minutes my issue was resolved.
Donald Morrison
18 February 2024
Comment from ca.trustpilot.com
I played multiple different casinos and I must say, boocasino is by far the best one
June Samantha
18 February 2024
Comment from ca.trustpilot.com
I requested a withdrawl from Boo Casino and it was rejected..What is the reason for it?
Maryann Creighton
17 February 2024
Comment from ca.trustpilot.com
Awesome help through chat thank u
Bala Sharma
16 February 2024
Comment from ca.trustpilot.com
I m from India plz tell me what is the process of withdraw money.I m send email but no one can guide me and assist me
S.M
16 February 2024
Comment from ca.trustpilot.com
One of the nicest agent,she explained everything..Agent Ruby thank you
Doris Lottering
13 February 2024
Comment from ca.trustpilot.com
I always get great response and assistance from agents.
Michael
13 February 2024
Comment from ca.trustpilot.com
SCAM STAY CLEAR!!This site is a pure scam if you play here you are 100% going to loseI set a indefinite exclusion to make sure I never gives these thiefs another dime , neither should you
C F
12 February 2024
Comment from ca.trustpilot.com
Very friendly staff, and when I play I actually stand a chance of winning, unlike other casinos. Their VIP treatment is 5 star! Especially the cashbacks
BUR ROZE
09 February 2024
Comment from ca.trustpilot.com
Very bad casino Tell many lies I have proofWatch out for other not true reviews this casino is cheap and they don't keep their word I deposited enough to reach their highest level of vip, black vip level the cashouts were not faster as they falsely advertise also I got nothing on my birthday as they also promised they offer you free spins with max cash out of 100$ stay away from this terrible online casino
Nicole
07 February 2024
Comment from ca.trustpilot.com
I love Boo Casino. I won $27,000 on Sugar Rush on 3$ bets a couple years ago and it was the most amazing thing to happen to me. I will always play this casino until the end.
Lacey
06 February 2024
Comment from ca.trustpilot.com
I actually have nothing bad to say about Boo Casino. I have played with multiple casinos online and Boo Casino is the one casino that just stands out from all the rest. Fast payout times, with absolutely no hassle. I feel appreciated when I speak with their customer service on chat and I will always recommend 100%. I can't even describe the way Boo has changed my life.
Travis
05 February 2024
Comment from ca.trustpilot.com
Fey was fast and awesome 5 stars
Billyjo Wharton
16 March 2024
Comment from ca.trustpilot.com
Has all my fav games exciting when on winning strike promo,Z are excellent value for deposit
Has all my fav games exciting when on winning strike promo,Z are excellent value for deposit