Boo Casino PLAYER REVIEWS(309)
Dean Rudichuk
28 November 2023
Comment from ca.trustpilot.com
I felt the agent Wesley was very patient with me and was able to answer all my questions and solved every problem I was having, thanks to people like Wesley you can get what you pay for.
Matt
27 November 2023
Comment from ca.trustpilot.com
Great casino always accommodate and pay
Christina Carefoot
27 November 2023
Comment from ca.trustpilot.com
They have many bonuses to offer for all levels of depositors,the customer service is always helpful even if you are not happy with the answer you can complain about there great mannerisms and willingness to help, my best friend has withdrawn without any issues, I would reccomend this casino to everyone.💚💚💚
Rebekka Frick
25 November 2023
Comment from ca.trustpilot.com
Great customer service and great perks here!!
Laurie Mckeen
25 November 2023
Comment from ca.trustpilot.com
Agents are always fast and friendly, always able to help my issues
Gabrielle Mitchell
23 November 2023
Comment from ca.trustpilot.com
Awsum range of games love chat r really helpful n Thur r also great promotions
Jonnie
20 November 2023
Comment from ca.trustpilot.com
Boo is constantly giving lots of bonuses and free spins opportunities as well as has an amazing game selection.
SN
20 November 2023
Comment from ca.trustpilot.com
Enjoy this site
Michelle
11 November 2023
Comment from ca.trustpilot.com
You have to spend a lot of money to actually win anything. Your feature games should be that - as features are few and far apart ie. Luxor Gold sometimes I don’t even get any of the 3 features during my play of money I deposit. Plus you sit on the same status and it doesn’t change.
Simon desgroseilliers
07 November 2023
Comment from ca.trustpilot.com
The tournament boo majestic king dont respect the rule. I wait the payment since 13 jours or the rule say pay in 72 hours the chat do nothing for this problem i wait also an other payment the tounement week after
Gerald
07 November 2023
Comment from ca.trustpilot.com
Good cacino lots of different games
Rizky Raditya
06 November 2023
Comment from ca.trustpilot.com
mrfortune, boocasino the same. asking for data verification, even though I have sent everything.deposit $10 withdraw $19.36 not paying.if you are not a fraud please pay us without any reason,and if you pay we will update the rating
Carrie Greer
02 November 2023
Comment from ca.trustpilot.com
Chat is magnificent. Never have to wait too long. Games are great. Excellent wins. Boo is my go to fun time casino.
alex pap
31 October 2023
Comment from ca.trustpilot.com
depositted 10 dollars, didnt get my free spins. went to the chat and was told that because i didnt read some fine print nonsense. they wont honour the 50 free spins. chat was no help. told me to get bent. DO NOT DEPOSIT
Ellery
31 October 2023
Comment from ca.trustpilot.com
Plenty of promotions and 24hr chat help. Also good selection of games to choose from. Highly recommend giving boo casino a shot.
HUBBABUBBA
31 October 2023
Comment from ca.trustpilot.com
I do not recommend playing at any Green Feather Online Limited casino. these persons are scoundrels. i won 5000e i completed kyc successfully and i successfully withdraw out 1000e i made another withdrawal 4000e and they closed my account and stole my winnings. they reasoned that I am self-excluded at their sister casino and should not have been allowed to play at their casino. in their terms and conditions it says that the self-exclusion applies ONLY to the casino where you request it. I started getting strange emails from them that my winnings were voided due to violation of the bonus terms (I didn't even play with the bonus) then I got another email that the winnings were voided because according to them I was never allowed to play at their casino. this claim is completely absurd, then why did you accept me as a player? why is my account at your sister casino still open if I'm not allowed to play on your sites? Do you realize how much of a scam you are when you try to come up with different reasons for voiding the winnings. I made a casino complaints to casinoguru and their safety rating dropped DRAMATICLY. because the case was decided in my favor. I filed a complaint with the ADR authority, which i withdraw because I will continue the case with a lawyer.luckily I have found a good lawyer and we will go to court not only to demand my money with late interest which is due to me but also to punish this operator. so good players please don't play here they have a thousand reasons to void your winnings if you have faced the same problem contact me we can file a class action.
Pedro
26 October 2023
Comment from ca.trustpilot.com
Nice and sure withdraw.
Deborah
26 October 2023
Comment from ca.trustpilot.com
Easy to withdraw funds once verifyed
Clayton Raddis
26 October 2023
Comment from ca.trustpilot.com
Big wins fast payouts
Tino Helle
23 October 2023
Comment from ca.trustpilot.com
I've have deposit small amounts and i play a lot I've have earn vip level and still withdraw takes long i'd like play small amounts boocasino. I dont like bonus system because there is withdraw limits and now I try withdraw money I think it takes long. Also when i cancel withdraw small amount of real balance transfer to bonus balance and i dont understand why... And I was sure i have delivered all documents months ago and they ask more dokuments im little bit scare how i can withdraw my money here
Miro Manninen
20 October 2023
Comment from ca.trustpilot.com
Their support confirmed that I'm opted out from Comms, their complaint team confirmed that I'm opted out from Comms. What happened today, received 3 marketing emails from them. People, report these to MGA, it's against GDPR law!
Kirahua
19 October 2023
Comment from ca.trustpilot.com
A little long on tha withdraw bt yep itz a trusted sited
Slk Slk
17 October 2023
Comment from ca.trustpilot.com
It took them almost one year to respond to my review. For what? The most vague response like as if they are going to give me my money I emailed them watch it take another year for them to respond very disappointed in the time it took to for them to respond and still I am out $935.00 due to 10% betting cap or some BS don't play at boo casino you will get ripped off by one of their bonuses they offer you after you deposit
Anja “Ani” Keinänen
16 October 2023
Comment from ca.trustpilot.com
They Don't give you your wins. First I won 30€:s with bonus rounds, and try to withdrawal it. I added 5 €:s and won 40€, so My last transaction was still on process, so i had to ADD this 40 to that 30€:s, on saturday i received message that they took alla my winnings due to rules.
Dikeledi
13 October 2023
Comment from ca.trustpilot.com
Am highly disappointed the first time playing this game I deposited money and the gave me bonus,but sadly I couldn't withdraw my winnings due to that bonus Yesterday they gave me 10 free spin and I played and won after I requested withdrawal of R5000 today I got an email saying that my request is denied due to some reasons and I forfeit all my winnings 😡😡😡
Extreme Pro
12 October 2023
Comment from ca.trustpilot.com
Scam alert ..The give me a sign up bonus but when I make extra earnings ... I can't withdraw it cause you need to deposit first ... totally a scam ...
Jessica Cuthbertson
11 October 2023
Comment from ca.trustpilot.com
What I like about this casino is that the website is very user-friendly it’s not complicated and they have great games.I did have an issue depositing once or twice I believe a prepaid credit card was a Problem but the customer service is amazing and they fixed it.That’s the other thing the customer service is fantastic, they’re very quick friendly and polite and they haven’t not been able to help me once.Lastly, I like the fact that you can deposit just five dollars and it’s not a $10 minimum like the other casinos a play.
K.N.
11 October 2023
Comment from ca.trustpilot.com
I absolutely love boo casino love their daily promotions and also bonus promotions better than any other casino out there!
Takuira
10 October 2023
Comment from ca.trustpilot.com
I enjoy playing on this casino because sometimes when I am low on credit, i go to chat live and they generously gift you free bonuses. Great Casino
kurarangi rewiti
10 October 2023
Comment from ca.trustpilot.com
Yous are helping me become a a addict on these games I love this Casio so much I hope you's help me crack the jackpot one-day
ZEN
09 October 2023
Comment from ca.trustpilot.com
Bunch of skelms. Very bad Casino. They can declince your winings and also have banks like Capitec for loading deposits or making withdrawals which are not associated with them. Very bad experience.
Oskari Forsti
26 September 2023
Comment from ca.trustpilot.com
I got scared of reading these reviews about not getting their winnings and i was sure that my withdrawal request will be denied but no i actually got my money. It was only 50€ but still. Took 2 days after verification and verification took less than 12 hours.
Mike Majchrzak
25 September 2023
Comment from ca.trustpilot.com
Scam scam scam u wont get a withdrawl at all!!
Mari Johnson
18 September 2023
Comment from ca.trustpilot.com
This is the most awesome betting site ever
Anthony O FLANAGAN
12 September 2023
Comment from ca.trustpilot.com
dear people of the world i got scammed out of 196.00 more cant do the math but these actually stole a 191.00 was my balance and they off with my money saying i broke some terms by playing not allowed games in which i understand but they should have a filter not to add when you play on those games and deduct any bonus or wager in this case as the fraudulently stole 191.00 i new in my heart and sole they were never paying out these are scammers please stay away from these crooks the should be closed down idd apprietiate if any one got connned at least write the truth about them as there stealing legitiate money from there customers and idd like to know how to report these for stealing money i am sorry for the language but thats what they are daylight robbery unreal never seen anything like it in my life folks 191.00 real money stolen and that theft boo casino are robbers yes robbers stay miles away if you dont want to be robbed thieves they then had the cheek to return 8.00 of my initial deposit and i would have to either win to 20.00 to withdraw there very untrustworthy and thieves im so unhappy with this its crazy its not there money but mine 191.00 stolen caution stay miles away thieves daylight robbers surely there is support can i call the police this is wrong but thats theft of a persons funds like wager is a wager its like tricking the person to loose the money on purpose they did so and there f all i can do but call them what they really are crooks stealing not honering a customer funds its disgraceful this day and age absolutely disgusting company they make any one sick to think the do this and think there reputable absolute dirtbags scum of the earth ass holes in genuinely won on roulette and roulette I did not break any rules only the ones they make up when they have to pay out they created this to see if I do nothing but yes I'm here telling that they have no right to void the funds as they did this is unfair gaming illegal I would imagine as they created the games so they can steal what is yours there disgusting and a ought to be ashamed of themselves as human beens I can't express my disgust but as I stated up above I didn't break any rules of play but they mearly twisted it to look that way I feel sick in my stomach over dealing with these as I pray to god to protect me from harm in hope a higher power like God can punish these dirtbirds as that money is unlawfully not paid hope they rotAnd scammers I wish god for his intervention but I hope he will i hope anyone will stop using these guys or sites this shot creates questions or the devil and God self harm thoughts and don't believe in God I emphasis god is good this is what the devil is and does robs and destroys I await our Lord to destroy all evil ando lead us not into temptation and deliver us evil amen now I understand mine is long but they are prinks you knowickeep a promissed k is a pkly bo ar prices prnow
Salwinn G
21 August 2023
Comment from ca.trustpilot.com
I won $307 from $25 and when i withdrawl they said i placed bets higher than 10% and was not allowed to withdrawl, fuxk this site save your money!!!!
Taiko Rameka
15 August 2023
Comment from ca.trustpilot.com
Thank you for providing the required documentation.We have now updated your account and have started to proceed with reviewing your withdrawal request in line with the terms and conditions of our site.what does this mean is it going to be withdrawal and is it from the time you with drawl all from the time they reply they have recieved your documentaton
Vamsi Dover
27 July 2023
Comment from ca.trustpilot.com
i requested for withdwl 16th of this month. they asked documents i sent to them. after that asked again skrill, astropay statement and ID with a selfie. I deposited $5 and won $20. they said i didnt turnover the deposited amount. myself laughed without turnover how i won $20? they said withdwl fee is 10 euros then how much i will get? this site is useless stii i haven't recevied my withdwl. I never seen this kind of websites.
Amanda Louw
15 July 2023
Comment from ca.trustpilot.com
Sent me a Promotional e-mail. When you try to access the Promotion it is not available and Customer Care wants you to deposit more money.
M.K
12 July 2023
Comment from ca.trustpilot.com
Huge scam! I have screenshots of them refusing to give me contact information to settle a dispute and I have screenshot proof that this company will scam money and not give it back. If anyone would like proof I would be happy to provide. I've reported this scam to the local police as well.
Mark O Connell
10 July 2023
Comment from ca.trustpilot.com
Kicked me out of game when I came back on the winning streak was gone keeps freezing saying not logged on games pay out and then when your up they will take it all back quick enough with threaten to give you a bonus and when your up but when your down there is no pay at all
Verner Martin
01 July 2023
Comment from ca.trustpilot.com
That is the best site and customer service is at is best @1 😁
Toniann Sarsfield
30 June 2023
Comment from ca.trustpilot.com
I have been with boo for over a year now. They are a great bunch with helpful staff, a wide array of games, awesome promotions and hardly any hickups
Jordan Hollyman
20 June 2023
Comment from ca.trustpilot.com
To start off, I did enjoy this site and their games... So I stayed loyal to this casino , for over a year. Throughout that time however I never made a withdrawal due to bad luck. A few months ago I was contacted by them as they wanted my documents for verification, so after countless rejected documents I finally got verified. Last week I finally made my first withdrawal, a mere fraction compared to my past deposits. However I was happy that I had everything verified and awaited the money to go into my bank. Instead, 5 days later they email me and want more verification and they took away 90 percent of my money saying it was bonus wagering etc... I actually played without a bonus . They are just making it impossible to pay out. I wish I knew this earlier because I would not have played on their site. I don't understand how they can be like this to a loyal avid user. Other sites are not like this at all, they pay what's owed without drama. I do not recommend this site at all. Their name says it all. 'Boo is right.
Mbalenhle
17 June 2023
Comment from ca.trustpilot.com
Firstly its was very easy and quick for me to be registered and also verified quickly, I saw people recommended boo casino very well and I was interested and i couldn't wait to try boo casino games,I also like the fact that boo casino is legit 😊
William Hepi
16 June 2023
Comment from ca.trustpilot.com
Awesome games and bonuses, and great support/chat people always helping me when I'm not sure. Keep up the great work.
Chadillac Leyte
16 June 2023
Comment from ca.trustpilot.com
Best casino I ever played with I have been a member for years now and never had an issue depositing or withdrawing in the past and the customer service is top notch ✅
FDB
11 June 2023
Comment from ca.trustpilot.com
10 free bonus spins were given. Played, went through the wager and won R1800. The ts and cs states a withdrawal of more than R1500 may not be done and a bet more than €4 may not he made per spin. Its clear that ZAR and EUROS have been split in these conditions so gradually reading this i cobverted the Euros to rands. €4 being equivalent to R60 per spin. My bet never went higher than R12.50 per spin. Winnings was rejected and funds deleted from the account. Since this is an international gambling website, Ts & Cs are to be set out per country. If the company doesn't want people winning and withdrawing from bonus spins then this should not be given to the customers. They are adamant that i went over the €4 per spin.
Trinity T
08 June 2023
Comment from ca.trustpilot.com
The games are awesome and there's a wide variety of them to chose from and they've great bonuses plus freebis! The online help is quick and efficient and well mannered and very polite and go beyond and above when it comes time too. The withdrawals are easy and doesn't take a genius to do it, unlike some other sites i signed up too! I recommend signing up to boo casino and experiencing what I have experienced, you won't be disappointed!!
Javan
28 November 2023
Comment from ca.trustpilot.com
so i was really excited about the premotion deposit $5 Canadian and get 50 free spins and play with $15. it worked but just before the free spins where finished the game glitches, i think nothing of it so continued to play. but the closer to triggering a bonus and the closer i was to being out of money it glitches out completely. messing my laptop completely up. tried to open the support chat for help but then was logged out and when i re-logged back in was then and only then a agent would help. and explaining this to the agent was, yeah thinking I'm the liar here and on there end was all okay. I'm not worried about money or that part of playing either. what i don't like is that they send out these exciting promos and when you get them this happens. just ruined my entire gaming experience and didn't even offer to help but was quick to agree with me to close my account completely. horrible help from them. seems like a scam now to me. cant trust this anymore and never again going to be able to enjoy my games because of it. i like playing here for the entertainments of there games but after this no so bad site in my opinion and experience.
so i was really excited about the premotion deposit $5 Canadian and get 50 free spins and play with $15. it worked but just before the free spins where finished the game glitches, i think nothing of it so continued to play. but the closer to triggering a bonus and the closer i was to being out of money it glitches out completely. messing my laptop completely up. tried to open the support chat for help but then was logged out and when i re-logged back in was then and only then a agent would help. and explaining this to the agent was, yeah thinking I’m the liar here and on there end was all okay. I’m not worried about money or that part of playing either. what i don’t like is that they send out these exciting promos and when you get them this happens. just ruined my entire gaming experience and didn’t even offer to help but was quick to agree with me to close my account completely. horrible help from them. seems like a scam now to me. cant trust this anymore and never again going to be able to enjoy my games because of it. i like playing here for the entertainments of there games but after this no so bad site in my opinion and experience.