BoyleSports PLAYER REVIEWS(1991)
Thomas Ellis
19 January 2025
Comment from ca.trustpilot.com
Great offers, good prices , games and easy to deal with .
Sam
19 January 2025
Comment from ca.trustpilot.com
They say there’s an offer for a free bet when using your mobile but when you place a bet, they never give you the free bets. I used my phone and no one else in my household has an account with them
Kevin Beirth
19 January 2025
Comment from ca.trustpilot.com
Horrendous behaviour . Mother sends daughter to harass xclient while working at BoyleSports in Duleek. It's all recorded. Ella verbally abuse me in front of friends and girlfriend while mother listens in on phone while she's working Behind the Counter in boylesports. I had to call the guards three times on this family, now I'm getting threats from their relatives. Not looking good for boylesports in this community.
Antony Henshaw
18 January 2025
Comment from ca.trustpilot.com
Good and clarity
Rachael
18 January 2025
Comment from ca.trustpilot.com
The positives of the site are that there's a wide range of games and the deposit process is simple. The issues start when it comes to withdrawing money. I made my first withdrawal and the site showed that this would be processed within 3-12 hours. Once this time passed, I was told it had been sent to the Relevant Department due to it being a reasonably large amount (£2000). Checking later, I saw the transaction was crossed out as 'cancelled'. I contacted them again and spoke to someone called Mairead who was most unhelpful. I was given no advice whatsoever. All I have been told is that it's with a different department. They are not willing to tell me if I need to upload any documents or anything, which I'd be happy to do. They have said I can't have any contact details for the department and have also said they can't ask the department to contact me either. I've been given no advice as to what happens next and when I've asked for an idea of how long it will take to be sorted out, they've also said they can't give me any timescale.So now I have no clue what is happening and I'm not allowed to discuss this matter with anyone.To reiterate, I'd be happy to supply any documents or information they request but right now they're refusing to discuss anything with me.This is incredibly unnerving given they've been very happy to take money from me but once it comes to paying out, they refuse to discuss it.I'd recommend anyone considering using this company do so with caution. I will update my review once I have heard something from them but at this point it seems I'll have to pursue the matter to get them to release my funds.
Kie Row
18 January 2025
Comment from ca.trustpilot.com
The odds are not bad and the app is reasonably good but I would avoid at all costs as they do not reward there customers anything. I literally bet thousands with BoyleSports and have never received so much as a £1 bonus off them.
Luke Pelton
15 January 2025
Comment from ca.trustpilot.com
Shared IP address scam to trick you into depositing for free bets and then they deny you access to them on the basis that your ip address has been registered/used by other accounts. This is just standard procedure when using data roaming on any phone network.
Thomas Defty
14 January 2025
Comment from ca.trustpilot.com
Over 2000 spins on the same game with no bonus and 52 times I'd had 2x scatters before i started counting. At least don't make it obvious. Avoid
H.
13 January 2025
Comment from ca.trustpilot.com
I signed up with the BoyleSports mobile app. I made the £10 bet. I didn't receive the £20 free bets after my initial £10 settled after I waited 1-2 hours. I contacted customer service, and they said I was IP sharing?? I'm the only one on my IP as I use mobile data with a password on it, and I dont use a VPN. I just made this account today with them aswell. I followed the guidelines and rules correctly for the sign up offer, and my IP is not shared...I've seen many other reviews online after I checked just now, of others having the same issue. It's a scam from BoyleSport.
Paul
13 January 2025
Comment from ca.trustpilot.com
Signed up for a bonus of bet £10, get £30 I free bets and £10 casino bonus and they only gave £20 in free bets, stating I only signed up for regular bonus when I clearly used the link via the promotion I seen which is the main reason I signed up in the first place, spoke to them in live chat and they are persistent that I signed up for regular bonus even though I screenshot the bonus before signed up as you always have to have evidence these days on what you do, I know how I signed up and I'm not stupid, when it comes to how I've signed up and for what I've signed up for, anyway they didn't give me the bonus what I originally signed up for and to advertise that you get £30 in free bets and £10 casino bonus when you clearly don't, is very bad and deceiving and if anyone sees this offer, do not be fooled like me, absolute disgrace of a betting site and also the customer service is appalling. Even with evidence they still, did not give me my entitlement, I would avoid at all costs if you see this bonus as it will not be fulfilled.
Marius Costel
12 January 2025
Comment from ca.trustpilot.com
Rubbish avoid!!!
IAN CUNNIFF
11 January 2025
Comment from ca.trustpilot.com
RIGGED 100%NOTHING BUT DEAD BONUSES9 OR 10 DEPOSITS NO RETURN!!THOUSANDS OF SPINS NOTHING!!!DISGUSTING!!THEY WOULD HAVE A POOR RATING IF PEOPLE WOULDNT HAVE LEFT GOOD REVEIWS FOR THER EXPERIENCES IN THERE SHOPS. THE ONLINE CASINO IS 100% RIGGED!! STAY AWAY PEOPLE
alex Watkins
11 January 2025
Comment from ca.trustpilot.com
Brilliant especially 1 ahead
Nicolas
11 January 2025
Comment from ca.trustpilot.com
The staffs are nice ,but call centers are not that knowledgeable enough ,the app is very slow and needs updating badly
Larisa Spirina
10 January 2025
Comment from ca.trustpilot.com
Oh let me tell you about an amazing poker promo they run called FREE SPIN FRIDAY. Got lucky and hit x670 on the bonus game. Wagering requirements as stated by them is x25. Cool. Aint gonna get the full amount for sure, but will get a fraction for though. WRONG! Did 1k spins atleast that should have released atlest 40 units. No release! Not a penny has been released by this scam promo. Will write to Gambling Comission about it too. But this is absolutely shocking !
Jake Tindall
10 January 2025
Comment from ca.trustpilot.com
Should be less I won a ticket to the Irish open worth 2.2k and the game changed from 7paid to 5 I came 6th this completely changes how each player plays poker con artists never again am I playing at this site it’s a scam!
Nathan Wheatley
10 January 2025
Comment from ca.trustpilot.com
Offer welcome bonus but they won’t pay it - said I should have checked in with the support team to check I was eligible as per their T&C’s - legally they are in the right but they know what they are doing let’s be honest…Apparently I signed up from a shared IP (my mobile phone in a public area) when no one in my house or myself has used Boyle Sports before so I don’t qualify despite being a genuine new customer.
Paul
10 January 2025
Comment from ca.trustpilot.com
Avoid massive scam. I signed up and bet £10 on a horse which I was required to do to qualify for the free bets. When bet was settled I was waiting for my free bets which did not come. When I spoke to customer support they said I didnt qualify because my internet connection was used before to sign up which is a complete and total lie. No help from customer support, they just our system has detected shared internet and thats final and is there anything else we can help you with today. So I withdrew the £20 I had left in the account and after a few days £16.39 was credited into my bank account
James Rooney
10 January 2025
Comment from ca.trustpilot.com
Great App and Casino. Quick deposits and withdrawals. Playtech Tables that seem to be the most trustworthy in the business. Well done Boyle
Gill
10 January 2025
Comment from ca.trustpilot.com
Absolutely rip off ! Win on the slots then take back big time! AVIOD !
Carl Johnson
09 January 2025
Comment from ca.trustpilot.com
Absolute rip off, played £1 pound spins 400 spins later still no bonus round or big win , yes £400 took and nothing, stay clear
Andrew
09 January 2025
Comment from ca.trustpilot.com
Worse sure I’ve ever played £100s didn’t I’m dead spin after dead spin avoid these thieves!!!
Peter Wilson
09 January 2025
Comment from ca.trustpilot.com
Had an interview for this company recently. Job didnt match what I applied for and the woman who interviewed me was late. Also had a tracksuit on I appreciate she was working from home but make an effort. She struggled with the video call cutting me off at 1 point and generally seemed very poor at the role she had.
marlon Bossy
07 January 2025
Comment from ca.trustpilot.com
After signing up for the welcome offer,after my bet settled was informed I didn't meet the requirements as I supposingly had multiple accounts which made no sense please avoid there are better sites and more customer friendly staff. Bearing in mind it was my only account.
Niall
06 January 2025
Comment from ca.trustpilot.com
They don’t honour the sign up promotion they offer - nothing more than a scam bookie.Spoke to live chat and was told I had a shared IP address and they weren’t honouring the free bets I’ve qualified for, which is impossible as I haven’t even got WiFi.I don’t understand how unscrupulous bookies like this get away with it.Avoid and use better options that honour promotions.
Kevin Beirth
06 January 2025
Comment from ca.trustpilot.com
HUGH GDPR breach...the staff in Duleek office told me who was winning and how much. They even told me that Mr.Shane Condra was on the betting machines in the corner for four hours and had to be asked to leave when closing. None of my business. They told me my partner had won money earlier when we both walked in the shop together. They told me when little peter won...who gives the staff a 50 each time he wins. Nicola even commented on i hope peter wins before Christmas i need to get my nails done. Breeches where reported to management and then management asked us not to use the two shops in the Duleek.These staff need to be fired on the spot.Conclusion... if you don't want anyone to know your business don't go to boyles sports.
Maximus_Gladiator
06 January 2025
Comment from ca.trustpilot.com
Truly unbelievable! Is there not a single decent company out there? Not a single trustworthy one? I joined Boyle, and my goodness, each company I join turns out worse than the last. Read about my experience. I signed up, and they didn’t even set a limit, so I could play as much as I wanted. The moment I slightly got into a positive balance in Net Loss, they automatically set a limit of £1,000 per month. I didn’t mind; I play for fun anyway. Then they asked for documents, which I provided. Later, they requested a tax document, and I asked why I should share such private details. I told them to request something else. Meanwhile, every single game—literally every game—suddenly flipped 180 degrees, and every spin started losing. You wouldn’t believe it, it’s beyond ridiculous. On top of that, every 30-40 spins, the screen would freeze with "Error 212" codes popping up constantly. Then, I noticed they reduced my account deposit limit to just £1. I requested a detailed game report. They said they’d send it within 30 days. Today is the 32nd day, and I still haven’t received it. I contacted a live chat agent, who for some reason talked about everything except the report. Finally, after explaining my request for spin details seven times, they promised to send it. Guess what report arrived after 1.5 hours? A report of my football bets! I can’t wrap my head around how these companies operate or how they’re allowed to continue just because they pay taxes. It’s such a shame. They don’t even seem to read the emails I send them, nor do they care about the process! Unbelievable, truly unbelievable.By the way, after the report finally arrived, I tried logging into the site to connect to Live Chat, but it won’t let me! I think they’ve banned me!
Ben
05 January 2025
Comment from ca.trustpilot.com
Signed up for their new customer offer, bet £10 on evens or higher odds and you get £30 free bets and a £10 casino bonus. They gave me £20 in free bets and that was it. When I spoke to customer service they said that I had to message customer service and ask for the offer as it was a selected offer however none of this was in the small print on the offer. I have a screenshot of the offer and exactly what they’ve said to me. I’d recommend avoiding this site I’ve been a customer for less than 24 hours and I’ve already been conned by them
Consumer
05 January 2025
Comment from ca.trustpilot.com
Best app ever
colin sheridan
04 January 2025
Comment from ca.trustpilot.com
I am having massive problems with Boylesports. They tell you so many lies , and this working from home is a waste of space ,barking dogs whilst your trying to have a conversation. Still waiting for a team leader to ring me as promised. Boylesports require a good training period. And Don't lie to your customers.
EHXXX
03 January 2025
Comment from ca.trustpilot.com
I’ve always loved boyles sports - they’ve always been really quick and efficient with withdrawals in the past and I had nothing but amazing things to say about the company until today.. been waiting for my withdrawal which seems to be being held back for no reason. It’s gone over the timeframe stated on the website and I feel really disappointed in my experience this time round. Will change stars and update this post if this problem gets sorted efficiently 🤞🏼
Kenneth Doyle
03 January 2025
Comment from ca.trustpilot.com
Great online site
aidan
31 December 2024
Comment from ca.trustpilot.com
I've Never used the site before and when I signed up with my name, mob no and email address there was no indication that I've made an account before. Read the terms and conditions and was confident I was eligible for the free bets.Turns out my free bets were not credited so spoke to staff over live chat. Apparently my IP address is shared by another account user? So I didnt get the free bets. So I asked for proof of this... they were unable to provide proof? Surprise surprise. The system picked it up, computer says no and that's the end of it. Staff don't want to help you and don't provide a genuine explanation. "All decisions are final" what a bunch of see you next Tuesdays
Cazzy
31 December 2024
Comment from ca.trustpilot.com
I literally have just read a review by Andy and have experienced the same thing. Literally word for word! I got on to the chat after they told me this and it was quickly closed by the operator. They now have asked me to send 3 different proofs of ID and all through hooyu. I literally have never signed up before to this company in my life. I will be contacting my bank to get my payment back as these scum just rob you!
Colin lindsay
31 December 2024
Comment from ca.trustpilot.com
I received an email and in app notification this morning to complete a survey for £5. Personally, I stopper using boylesports for a while as their customer service is poor and very robotic.Today, I spoke with live chat as the free bet was not credited. To my delight the agent "Mairead" had no clue about the survey or free bet even though they emailed me and sent me an inapp notification. I was on chat for over 20 minutes. Little to no support and robotic responses. I guess we will never know what happened to the free bet. Poor company.
Andy
31 December 2024
Comment from ca.trustpilot.com
Boyles confirmed in writing I was eligible for their welcome offer and then said I couldn't have it. They claimed someone with a similar IP address had received one. I know that's not the case. Virgin and O2 regularly recycle their IP addresses, so this is just an excuse. Customer services said they can't and won't look in to it. Not a company I'd recommend dealing with.(19:44:57) Hello. Please can you check I'm opted in to my oddschecker welcome promo. It's £30 bets and £10 casino. I want to check it's set up before I place my qualifying bet....(19:48:35) Mairead: Thanks for waiting, yes your account welcome offer is bet 10 get 30 free bets with 10 casino bonusafter I'd placed a bet ...You are ineligible for the sign-up offer due to a shared IP address. Your IP address, a unique identifier assigned to your device when connecting to the internet, has been detected as similar to another IP address within our system.Unfortunately, our process for detecting duplicate IP addresses is internal and we cannot provide further details.
Dean Baker
30 December 2024
Comment from ca.trustpilot.com
You deposit money with no chance of winning it back, their fruit machines are heavily rigged and you get no welcome bonus. Avoid at all costs
KEVIN Bass
29 December 2024
Comment from ca.trustpilot.com
you let me deposit £660 with no problems Then ask for me to prove who I am which i did next day you let me deposit £1000 no problems But as soon as I try to cash my money back you are delaying the process it's been nearly 22 hours so far and you are still not processing it ???
Paul Saul
29 December 2024
Comment from ca.trustpilot.com
Boyles bookies in Dromore can be a hostile shop, the lady staff are polite and very helpful but a couple of the male staff can be ignorant and slam your docket on the counter and grunt, very unfriendly and creates an unhealthy atmosphere, will travel to Banbridge instead.
The DocCustomer
26 December 2024
Comment from ca.trustpilot.com
Great introductory offer of free sports bets. Also had a nice win on slots. App is one of the easier betting apps to use
David Vincent
23 December 2024
Comment from ca.trustpilot.com
“Free bet” means sign-up and see you latter. They don’t honour it. They don’t pay out, period. Don’t trust these cowboys. Also the app is seriously slow. Let’s say Ireland 1960 slow.
Muktar Ahmed
22 December 2024
Comment from ca.trustpilot.com
In my experience with this site is that it's impossible to get any type of win whatsoever, just like the other bad online casino sites it will take your money without any returns, so stay away from this site.
Emma
22 December 2024
Comment from ca.trustpilot.com
I made an account and bet a tenner after seeing the sign up promotion on their website (bet £10 and get £20 in free bets). After the bet was settled, no free bets were paid out and after speaking to them through their live chat, they’re now saying I’m ineligible. First it was because I supposedly used a shared affiliate link (which I didn’t), then it later changed to being due to using an IP address that was used by someone else previously for the same promo, which is impossible as I live alone and am the only one who uses my WiFi. Besides, if this were a legitimate reason (which as I said, it’s not possible) they’ll have seen my IP address when going to their website and whilst signing up, so they were all too happy to show me the offer banner and take my money, but whilst knowing full well they were never going to pay out the whole time. Ultimately, they refused to budge and said the free bet won’t trigger and it wasn’t something they could manually add (which I find hard to believe). Lo and behold, I see this same lie about shared IP addresses as a reason for them not to honour their side of the offer being repeated by many people on here and other review sites. I wish I’d seen them before signing up. Feels like one big scam to me and I recommend avoiding them if they’re this blatantly unscrupulous.
Brittany Andrews
21 December 2024
Comment from ca.trustpilot.com
Scam!!! Won’t payout sign up offer making up fake IP address issues
Jane
20 December 2024
Comment from ca.trustpilot.com
DO NOT SIGN UP FOR NEW CUSTOMER FREE BETS AS ITS A SCAM ON THIS SITE AFTER YOU DEPOSIT £10 AND BET .THEY THEN TELL YOU YOU ARE NOT ELIGIBLE FOR FREE BETS AS YOUR IP ADDRESS HAS FLAGGED UP ON THEIR SYSTEM AS A SHARED IP ADDRESS .WHAT AN ABSOLUTE LOAD OF NONSENSE .TOTAL SCAM ARTISTS WITH THIS WISH ID HAVE READ PAST REVIEWS BEFORE I SIGNED UP!
damian larkin
20 December 2024
Comment from ca.trustpilot.com
For over 2 yrs playing casino games on boylesports and let me tell you dont waste a cent on this site. common thiefs would better suit .rpt= return to provider shocking play .now i do know that not every time you play should result in losses but at this provider it is .700 spins and not 1 free bonus last wk and i said i try again tonight 110 euro do the drain with 1 free spin and won 8 euro back this site should be closed down for the amount of SCAMING it is doing to customers .if any1 here could tell me when their last big win or even profitable seesion on here was would be very interesting to see .shocking and never again will i play again
Customer
19 December 2024
Comment from ca.trustpilot.com
Got a bonus round on a 30p stake. Do you even understand how much you have to wager to get a scatter on 30p stakes? Anyway, it paid £1.50. Lol what? Then I got another one... and it paid £5. Absolute scam
Kaya Sermons
18 December 2024
Comment from ca.trustpilot.com
I have recently been using BoyleSports as a betting alternative to Bet365 and so far, have had a positive experience. Great odds, promotions etc.For 5 stars, I do think the website and user interface could do with an improvement as website looks a bit bland and it's sometimes awkward to navigate.
Andy p
17 December 2024
Comment from ca.trustpilot.com
A cracking way to Bet - best odds - no stress, easy withdrawals and great offers on all sports ⛳🎯🎱⚽🏈🐴
John Howells
20 January 2025
Comment from ca.trustpilot.com
My wife opened an account, now they have cancelled two withdrawals, this is without notice. She was asked for photo I. D, she doesn't have any but sent everything else requested. Their attitude is shameful....
My wife opened an account, now they have cancelled two withdrawals, this is without notice. She was asked for photo I. D, she doesn’t have any but sent everything else requested. Their attitude is shameful….