BoyleSports Review

From the moment I’ve joined use have been very friendly directive & seemed to care what customers prefer etc aswell as this I’m really enjoying the app layout I’ll be sticking with just Boyle sports for the foreseeable future

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The complete onanists blocked my account for no reason. AVOID this Irish faecal matter tip

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What a disappointing experience. Signed up specifically to bet on the fa cup final and placed a bet. I expected a free bet from their welcome offer but none was credited. I emailed boylesports and they said something to do with shared IP address?? Very confused but these reviews seem to echo what happened to me!

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Well I have to say what a shame!! I have heard of Boylesports from my friend who bets with them online… I signed up on saturday to bet on the manchester game which I did just in time. I noticed on google an offer for a £25 free bet and casino bonus which appealed more. After betting on the said game I noticed no free bet came in the day after or even today and was told on livechat this was due to using someone else’s IP address…. This was odd as I was in the pub at the time having a pint… hence I would have been using my mobile phone and its 5G data… Clearly false reasoning! Incredibly disappointed. I certainly won’t be recommending Boylesports anymore after this… In fact I’ll be doing the opposite!!

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my withdrwal is keeping pending for many hours no help from agent all say something else when contacted. Poor customer service. Please avoid this casino and no deposit on this site

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Simply a fair company most others get to big and don’t appreciate the customer as the loyal customer who are needed and supported .

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Would give zero stars if it was an option, worst betting company ever scammers is the word take your deposit but don’t give you the sign up bonus using the bull 💩 excuses that you are using a shared I.p address , seen them use this for dozens of customers in the other reviews, stay clear , terrible customer service, terrible in every way minus 5 stars!

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Complete load of rubbish… customer service told me I’ve used this IP address before when it’s a new house and a new router, so basically impossible. No previous details of me in the system though. Asked for them to show evidence of this and they said “they can’t” so now taking legal action against them with my own company. Look forward to my settlement when the company is exposed for dishonesty and fraud. Looking at the reviews, seems everyone has had the same issues, so hope the management are ready for a letter :)!

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Refused to honour a signup offer because apparently my IP address (private personal WIFI) had previously been used to open an account with them. When I explained the only way this was possible was if someone was illegally using my wifi and therefore could they give me some details/info that I could take to my wifi provider to investigate they refused to help me. Very convenient considering I live in the middle of nowhere with no neighbours so it would be pretty surprising that someone was using my wifi.Customer service agent was quite dismissive and refused to let me speak to a supervisor. They then eventually closed the chat without allowing me to respond to their previous message. There’s also no option to save a copy of the chat for future reference.It very much seemed like an excuse not to honour the signup offer. Appreciate their T&Cs are their T&Cs but customer service were not interested in helping me and couldn’t provide a reason as to why they wouldn’t help.

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Liars and dishonest. Don’t honour welcome promotionI bet with sites like Bet365 and coral who always honour their customers with any bonus’s and free bets. I signed up with boylesports ahead of the man city game this weekend and was not given the free bet. Assuming it was an oversight I went on to livechat to find that I won’t be issued the free bet due to having registered with a shared IP address!!!!This is utter nonsense, I was out during the day and signed up on my phone (as per the terms) and used my mobile data, there is no way this can be a “shared IP address” as the advisor put it. Either they are dishonest or their flagging system is in error and is unable to determine what a shared IP actually is… ie a wifi network,,,, I’m going with some mix of the two.Avoid as this company are clearly lying in order to save money. I will be taking this further.

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I’ve been betting with Boyle sports for a couple of months now and can honestly say they are 5*Better than some of the national chains, great customer service and the odd free offer now and again.

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My elderly father trying to withdraw money but couldn’t as account suspended. Phoned customer services to be told he had to send documents and pictures of front and back of bank card, bank statement and passport to verify account. But he didn’t have to verify account to deposit money. So they are happy to take money from card but not put it back into the same card? No one could explain to me why just that it was their terms. I can understand the reasoning for verification but then you should have to verify before depositing money but no this was not the case. My father was very upset and disappointed and very concerned with having to email these details over. Very disappointed and disheartened.

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Playing blackjack and the ‘Dealer’ hitting back to to back 21’s and Blackjacks while being drawn awful hands and rarely hitting them. While you may say the ‘RNG’ is fair, completely false.

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Boylesports put me on a loss limit wich is fine but they cant do the maths and include my winnings against losses, less and less people in shops these days and if you go betfred its bustling with customers and like a boylesports reunion of ex customers, THEIR INCOMPETENCE IN MANAGING THEIR LIMITS IS COSTING THEM MONEY AND CUSTOMERS THEYLL PROBABLY GO OUT OF BUSINESS AT THIS RATE! NOT VERY CLEVER! and as for your reply saying you can review your limits its pointless because you cant do the maths and manage your gambling awareness rules properly! Twice this has happened now so wont be coming back again, you give a five pound free bet for staking £50 in a week yet after you thought i had reached my £250 limit for month i didnt get a single free bet that same month??? Your a jokeshop masquerading as a bookmakers so my advice would be to start selling whoopie cushions and fart spray because BOYLESPORTS STINKS

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Another scammy bookie. it’s amazing how the bookies can rob you left right and centre I feel like online has killed gambling

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I’m feel this game is unreal sometimes, I lost money with bugs.

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Good app and genuine companyWould definitely recommend to a friend

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I think boylesports is one of the best sites great games and the withdrawal is super fast within 2hrs

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Stay well away. Games don’t pay out at all. I just played and watched £400 go in 4 minutes. Not normal. And don’t patronise me and tell me how gambling works. Your games are clearly rigged and RTPs are set in the favour of your site. It’s all a total joke. If you want to waste your money play on boylesports. Con of a company. Not one bit genuine. It’s all lies. These games you can play hundreds of spins and will not get a bonus feature might win 35p tho. Pure shambles. How ridiculous is that!? How cns anyone defend this software it’s clearly not fair! And saying it’s all random is ridiculous it’s not random it’s set & and it’s set to not pay out or made to be really hard to pay out. You can tell the games are set. Awful company can’t believe what I just witnessed. I’ve reported to gambling commissioners office.

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The support has quick responses but this company repeatedly try to avoid paying out or honouring promotional offers, it was my first time using BoyleSports and I wanted to try one of their promotional offers, I joined under this, placed a qualifying bet on a qualifying device and had no free bets. When contacting them they said that my IP address has shared use, this wasn’t the case and I hadn’t signed up before, they might not be aware of technology like private relay that gives everyone generalised IP addresses. But they failed to honour this promotion and have left me at a loss.

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Awful online but better in shop if you stay of the fobt machines. In shop 49s odds 750/1 for 3 numbers online 650/1. Bog prices all ok but lucky 15s etc triple odds in shops not sure about online but the casino games are dire like everywhere else. Deposited and played £50. At 50p a spin on average I lost it all in under 20 mins. No features given and a dead loss. Avoid play in shops grab the free drinks available and leave after placing your bet.

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Everything’s ther 2 bet on 1 goal ahead n 2 goals ahead good edition n early payout on the golf 👌

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Wonderful company. They honour their bets, and are extremely fair.

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You are a good gaming place for me I enjoy it a lot 😊.. I no my limits aswell…. Wud lv if use thought of giving good treat wen spend certain amout even a 10 pound bonus i enjoy thanks you xx

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Fast cash outs. Excellent website which is easy to navigate and very fast customer service 👍

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Usually quick and easy to load and play games Withdrawl process has improved so using more

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Very bad betting side! Allow me to set up new account and bet widout any problems, but when I asked about sign up bonus they told me that I did had an account before, which is simply not true for sure, I’m 100% sure, anyway. Why it allows me to set up new account if system thing that I have one… Ridiculous platform

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Like others who have reviewed, I placed a £10 bet through the phone app in hopes of the £20 free bet welcome offer. My bet, which I lost, settled and two hours had gone by without the free bet on my account. Contacted live chat, who informed me “Your registration did not meet the criteria for our sign-up offer because your IP address has been identified for shared use within our system”. I have no clue what any of this means, but based off other reviews it seems to be because of the use of mobile data. Bear in mind this is a mobile only welcome offer! Absurd, they could have warned/informed us about the IP issue at the point of sign up, before depositing or placing any bets.

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It would have been 5 if it was not for your safer gambling team.Just a bunch of accountants.clueless on betting.

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Bad business practices. I signed up for a bet £10 get £20 free bet, which was only available if signing up via mobile – which I did. They refused to award the free bet because of “shared IP addresses”. Don’t these clowns know all mobile IP addresses are recycled between customers? And as you have to sign up via a mobile, it essentially means they’ll never give the free bet. Stay well away

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I signed up to the free bet promotion, they happily let me place my initial bet with my own money and then wouldn’t give me the free bet. When I contacted them, they said my IP address had been flagged as linked to another account user. I told them that I lived on my own, my IP address was only used between my 2 laptops and my mobile, and that I only had one account with them. The customer service representative wouldn’t listen when I told her this and kept pointing me to the terms and conditions. I kept telling her that the IP address flag was incorrect. Terrible customer service and company.

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I think it’s absolutely dishonest to lure people in with promotional offers which is then later refused. This is very similar to a scam. I recently deposited £10 and didn’t receive my free bet, despite meeting the criteria. I Contacted customer service to be told my IP address has been identified as a shared IP address. I used my personal mobile phone, which nobody else has access to. I’ve never signed up to this site before. The customer service representative wouldn’t listen and gave me a generic response, which looking online i see to be the case for a multitude of people.

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I was refused the welcome offer for having a “shared IP”. I live on university campus with thousands of others and even more thousands who attend university every day. How is that fair. Just looking for any excuse to not give you it.

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Their verification process is a pain. Went to the trouble of uploading passport twice, both rejected by their AI software. Dunno why they don’t verify before opening account. Wait, I do know, Most punters wouldn’t bother when they get bossy messages about resubmitting their docs.

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She answers my questions honestly But typical of bookies not her fault there always a catch

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Service is unreliable.Took over half an hour to settle the 2.30 at Beverly on the self service betting terminal.

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Boyles is only bookmaker that you can talk to real people to get any information & help that you need when you have a problem unlike others when you have to talk to a computer the service they provided is top class on the phone & helpful staff that nothing is a problem. A proper company that helps it’s customers. Ten out of Ten

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Absolute joke Every time I try and get a 3 figure bet on it is always referred to a traderThen refused and a paltry sum offered as an alternativeObviously this company are only interested in the casino part of the companyShould be struck off !!!!You can’t put £100 on an even money chance in a sporting eventBUTHave as much as you like on blackjack or rouletteBye ByeSpoilsports !!

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Great service fast and reliable

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Very friendly and polite customer service, resolved the issue without any fuss. Also, so refreshing to have a telephone service, instead of online chat, which nearly always takes a long time.

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Just loving the experience love the whole set up

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Amazing site had no issues regarding my betting and they offer some good deals

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Awful Let me deposit £300 and as soon as I have a win they have suspended my account and are asking for documents which I have sent previously… on top of this live chat is useless and now I will be waiting days for my winnings….

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I never get best odds guaranteed and when I rang this morning I was told my account is ineligible for any special offers even though it is advertised that any bet placed after 8am qualifies

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Always love the offers especially Saturday money back on losing race.Any issues always resolved fairly so can trust the brand.Has the edge on most of its competitors for all round experience.

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bad customer service. i was complained about shop customer sevice over the phone and via e.mail. it was late to lodge my docket and i was ask him put my bet in to there system, employee start wth violated language , until now boyal sport dot send any respons to my complaine.several times with this happen, my complaine not taking seriesly. even customer service shut the phone as well then i called them several times. i dont give them any star.I already sent full details via e.mail and by phone. Read properly then you know what to write. dont say again,again repeat the complain.

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Yeah I found your app brilliant to use plenty off games to choose from and winning is the best feeling. Even thou we all win and loose sometimes its just a a good to go on now and again thanks

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Lovely site haven’t had wins yet but still time. Customer services very helpful fast communication

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Great fun game and safe limit filters for safety

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response to any queries is fastest than other sites I have been on and I love that withdrawal is within an hour as again a site I was on was over a week waiting …its been a great experience for me so far ..and would like to thank your team for all there help when I needed it 100% would recommend to friends

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