BoyleSports Review

Was told in livechat that I will not be receiving my free bets due to a “shared IP address” despite this being physically impossible where I am based. Clearly the signup offer is a complete scam and the company will not pay your free bets despite qualifying for them.

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A vague reason for withholding a free bet. The support email states that my “IP address has been flagged for shared use on our system”. I have no idea what that means.It’s a strange way to start a customer relationship, by immediately disappointing the customer.Why go to the trouble of setting up a website, investing a ton of money in the business, getting a new customer, and then giving them a reason to leave? What a really odd thing to do.

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All wins now stopped for me for 10 days now.Had over £530 from a deposit of £70 in January. Didn’t withdraw- they banned all wins.RAMESSES revenge new Megaways game….COLLECTED ALL THE 40 ODD BONUS SYMBOLS & SHOULDVE PAID ME THE GRAND POT £400…..INSTEAD GAVE ME A RETRIGGER X2!No one will respond, completely unfair and unbalanced industry.

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Top notch betting site with reliable service consistent payout results,polished user friendly platform, with great games apart from casino,poker sports the customer service excellent all hands on deck a gem in the making

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The website is very easy to use.

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Deposited twice. Played over 6 pragmatic games on various bet sizes. No bonus symbols and mostly dead spins. I use many other sites before this one and they say ‘independently verified’ but I can tell you the games I played on here act differently to other sites. You know what I mean if you been playing for a long time. The RTP rates are high on 96.50% for pragmatic but somehow are manipulating it. Joined and played today and will be my last. I’ve steamed hundreds of playtime with big name sites so if you wanna watch them then it’s proof I should know how these games behave.

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Today I decided to close my account. The reason is I won a little and they blocked me from placing bets. I can only play casino….no more of this crap….

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Same as a few others on here with not receiving the free bets offers. Used the excuse of me depositing money via Paypal for not issuing the free bets, just hope this helps other. My advice would be stay well clear of this company.

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Absolutely crap don’t waste your money no free spins in fact no nothing try anywhere else but Boylesport

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Being with Boylesports for years, never had any problems using there site. Have good promotion always get my withdrawals within 2 hours I would recommend anyone to use there site.

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Absolutely shite odds wouldn’t recommend going near this company

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Do not use this company they are rip off merchants and customer service is rude and obnoxious. Awful

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Another day has passed, and they still won’t provide me with the reports I requested! Imagine playing a game in an environment where you can’t even prove the game exists! Imagine being a member of this company, only to have them hide your records from you! Never, ever sign up or play their games! I will do everything in my power to get this company shut down—you’ll see…

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Just shows you how inadequate and corrupt this site is their feedback ratings are diminishing lower,stay clear and opt for a more established and trusted betting experience there’s a lot better out their,they’ve had me over for the last time .

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Refused to pay the free sports bet sign up offer after depositing £10. Contacted customer support and they start talking technical about IP addresses. Clearly a tactic to baffle customers into submission to make them go away. Total scam.

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Absolutely the best

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I will keep giving this company a 1-star rating until they resolve my issue! 60 days have passed, and they still haven’t provided a report! In other words, they are not sending the reports of the game you played, and do you know what they say? “We will not send you a report; you can only see the amounts you spent. Feel free to complain wherever you want!” Unbelievable, right? I played a game and want to see the return on my spins, but this company refuses to provide that! I wonder why? Everyone, think about it…

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Another month whereby the RTP on my account has been manipulated to 0%Sort it out!

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Only website that will constantly give you 2 scatters , deposited over 30 times and only withdrew twice , even on 10p spins no bonus, no wins at all when you up your stake. They changed my deposit limit to £50 weekly godknows why. Stay well clear if you want to actually have fun playing slots

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I joined a couple of days ago. My first issue was that I requested a daily deposit of £10, it ser at £200 and wouldn’t let me change it to £10! I like to gamble but small and safely. I then won 150 and was unable to withdraw as there was a problem connecting to server, however I tested this and it had no problem whatsoever allowing me to deposit. It’s been 2 days now and I’ve pretty much spent the 150. I’ve messaged but received no reply, shockingly bad service

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Good verify and quick pay out just not enough bonuses

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Good experience, impressed with limiter stope you over spend, easy site to navigate, very impressed with the whole experience

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Great service staff very helpful!

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I signed up to Boyle sports and had the welcome offer of bet £10 get £40 in free bets once I placed my bet and the bet had settled I didn’t receive the free bets I went on to the chat and was told I was not entitled to the free bets because of my IP address and that someone in my household already has a account, I have never heard so much rubbish in all my life as i live on my own and no one else I no even has a Boyle sports account , I have numerous other betting accounts and never had this problem it is a total disgrace , I also received no help what so ever from the man I spoke to on the chat and was very disappointed in his attitude.I sent boylesports a email as well complaing about my problem and they said they would reply in 12 hours, it’s now been 4 days still had no reply.In my eyes this site is a total scam and they never wanted to give me the free bets and come up with some terrible excuse. The service they provided is a disgrace avoid this site at all costs I have just sent two emails to you asking what account details you

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Don’t give the free bets they advertiseSigned up, deposited, lost the bet, didn’t get the £30 free bets and was told some rubbish about one account per IP/device address even though was literally the day I got my new iPhone

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Just got the Boyles Sport App and it’s excellent. Got my free bets after my first bet. Easy to navigate around the App. Good choice of sports and very quick to settle up once you have won. Over all this App is quality! Highly recommend to anyone who fancies a flutter 👍

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This evening I was playing games that I regularly play on there competitors sites exactly the same game but the game is not even remotely the same the returns are shocking the features don’t appear at all the bonuses well they are imaginary the locked features on the King Kong even bigger bannas 2 well that game was a joke it remained locked for the whole time the game play was glitchy and very erratic not only this but it didn’t unlock the features that enhance the play.In my opinion actually the worst company for gaming with. The customer services team hide behind technical jargon they probably don’t understand themselves. If a game is not right pull it off the system and fix it immediately don’t let players think it’s ok.I’ve had enough of Boyle sports and the lack of support that they offer !If I was anyone reading this thinking that it’s a good site for gaming I wouldn’t bother playing the games !!All in all a shocking experience and won’t be spending any money with them again

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Always good offers, on all sports, one of the better bookmakers. Maybe they could offer loyalty free bets though. Other than that no complaints

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Has really good odds great for getting free bets really enjoyed it

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I think more wins would be nice …. not the worse site but deffo not the best

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Never had an issue withdrawing from here, always internally processed within 24 hours. Until now… had quite a large win (£7000), its been over 48 hours and still “processing internally”. Contacted live chat twice, just to be told its not been approved yet.. yes I’m aware it hasn’t, but can’t be given a time frame or reason for the hold up. I am fully verified, all documents submitted. No answers can be given on why I’m still waiting for my withdrawal to be approved.

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Yeah all good so for easy to understand good range off markets on all sports

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Update to the following issue I’ve had with boylesports, although I feel let down with the way their handling this issue,and I’m £150 + out of pocket they’ve offered me 100 free spins at 10p a spin ,what an insult. The only thing I would say is don’t go on the Las Vegas roulette site,the fact that it takes what seems a life time between spins doesn’t help,it wouldn’t happen in the UK.Not to mention there’s only a few people playing the table,so that speaks volume,The only thing to do now is take it on the chin ,inform trading standards of the dodgy dealings,and sigh up to a reputable gaming site.

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Same old response, bla bla bla,sorry to hear this ,send us your details and we will review your complaint, we’ll they’ve had my details for 5days now,and still excuses after excuse,they must need the money more than I do,.

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I dont think my experience has bee that great on the boylesport website but i rate it as a good persons business and controlled company and it gives me entertainment in my life,without this website along with others i would have nothing thats all!

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So guys just to warn you about their live roulette wheel in Las Vegas,avoid like the plague the site is not secure and it keeps crashing,I am currently trying to recoup my winnings after it crashed when I placed the bet on the table,I’ve took pictures of my bet when it crashed,but being a small time firm like they are ,they’ve ignored my plea,your better of going to the bigger named sites than this small one ,I’m in the process of writing to the gaming commission to suggest they look into taking the Las Vegas site off,as I’m so furious to the way I’ve been dealt with.

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I was going to give three stars but then decided on two. I placed a bet on Fulham v Manchester United on Sunday 26th January. I thought I was doing a £5 Acca as I remember the odds being just above evens. When I pressed accept bet the app took all my money from the account and put it on three singles. I also found the app very poor for updating and found it would lag behind by over 30 minutes at times. Not impressed and will not rush to top my account up again.

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Keep giving this company 1 star! Please read this part again before reading the comment below! This company refuses to provide the reports you request and you cannot prove that you played the game! Despite having an issue with a game, they do not provide its details! Think about why!————-Please read this carefully,I will rewrite it again and again, and I will even give it a 1-star rating every day and rewrite it repeatedly. I will also start a petition to have this company shut down! This company never provides the reports you request! After saying “we will get back to you within 30 days,” they responded on the 39th day to my detailed report request with an email stating that I spun for X amount and won Y amount! Despite my asking for the game name and win-loss details in over 40 emails and live chat requests, do you know what they say? “We cannot provide you with any other reports!” Unbelievable!This company needs to be shut down immediately; if they are not providing reports, who knows what they are trying to cover up!

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I recently signed up to BoyleSports and tried to take advantage of their welcome offer, however after placing the qualifying bet I did not received my stated free bets. After contacting customer service on why I have not received the stated free bets I recieved a responce back that I was refused because I was using a shared IP address. This is not clear in the T&C and no other bookmaker I have signed up in the past has this policy.This seems to be an BoyleSports only problem and do not understand why this step is needed after ID and address verification.How can anyone trust BoyleSports to hold money when there polices seem to be so anti consumer?

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Their customer rep screwed up or lied to me when I contacted chat support to make sure I had fulfilled an offer. I had wagered £100 (or so I thought) for this offer and wanted to make 100% sure I was done as it was going terribly (as the UI for money wagered today is deliberately hidden and confusing as on most casino sites)He assured me that I had wagered enough for the free spins. Turns out I hadn’t. So I lost out on an offer of 50 free spins. All I got was an apology of 10 free spins “as a token of good will”. and was told in typical patronising terms that “They understand my frustration but couldn’t do anything more”. What other industry works like this? I get more and more disillusioned, you can’t trust anything they say because everything could be a way to further that house edge a little bit and screw you out of another few £.

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Don’t sign up as its a stitch up. Thought I’d join as a new customer and get one of the offers put £10 down and get & 20 back as a free bet. Done that only to be told that my deposit method wasn’t valid, using PayPal so means I have lost £10. Wouldnt mind but I checked the T&Cs on the front screen and no mention there of payment method was mentioned. Simply that the bet had to be £10 or more with odds over 1/1. But nope that wasn’t valid. So false advertising. Contacted the help chat but rules are rules. So have closed down my account after one use and the welcome offer isn’t valid anymore. Poor poor show.

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Please read this carefully, I will rewrite it again and again, and I will even give it a 1-star rating every day and rewrite it repeatedly. I will also start a petition to have this company shut down! This company never provides the reports you request! After saying “we will get back to you within 30 days,” they responded on the 39th day to my detailed report request with an email stating that I spun for X amount and won Y amount! Despite my asking for the game name and win-loss details in over 40 emails and live chat requests, do you know what they say? “We cannot provide you with any other reports!” Unbelievable! This company needs to be shut down immediately; if they are not providing reports, who knows what they are trying to cover up!

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Signed up for the welcome offer, deposit and spend £10 and receive £50 bonus credit. Spent way more than the requirement, no bonus appeared but I waited til next day to allow time. No bonus. Horrendous customer service, obviously poorly trained, thought it was easier to just blame me for making ‘mistakes’ but unable to actually explain why I didn’t get the bonus? Tried to dismiss me with every response ending with “is there anything else I can help with today?”, despite not actually helping in any way whatsoever. Closed my account after one day, there’s too many options out there to bother with such shoddy performance and service. Hopefully it’ll be reflected in their closing down soon if this is how they treat customers.

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I am happy with Boyle sports they are only second to one other company

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Great boosts on football accas! Best sporting app around, customer service spot on too

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Signed up to a mobile offer which was stake £10 at 1:1 for £30 in free bets and £10 casino – what i got was £20 in free bets. Went to live chat and told the system registered £20 and nothing can change despite signing up through a mobile offer… (yes, i signed up on the phone, placed the bet on the phone and spoken to live chat on the phone) Boyle can keep the £20 in free bets, i’ll chargeback the £10 and use someone else. Only placed 1 bet which was the qualifying(Annoyed me to the point this is my first review on Trustpilot, and probably the last!)AVOID BOYLESPORTS AT ALL COSTS

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Avoid this site. As many before me will have testified…these folk are SCAMMERS. I was supposed to get a free bet, they claimed they notified me I was not eligible for free bets a week or two previous!! Absolute GARBAGE!! Made up, fantasy nonsense. All this to get out of honoring a £20 bet!! They talk utter trash and make excuses! They have outright lied to me, because I 1000% received NO notification of anything like that. DO NOT USE THIS COMPANY TO BET ON!

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Biggest scam .. all their live casino are run by play tech Who are corrupted .. and for me they have closed my due to this .. so please avoid

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I signed up via my mobile to take advantage of the ‘bet £10, get £20 free’ new sign up offer. My initial bet settled and I didn’t received the £20 free bet. I contacted customer services via chat and spoke to Anna who told me that my IP address was flagged as being a duplicate/shared and as such I wasn’t entitled to the promotion. This is wholly incorrect. My IP address is not shared and no one at my address has ever had a Boylesports account until yesterday. A quick search tells me this is a common issue with them. Avoid.

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My wife opened an account, now they have cancelled two withdrawals, this is without notice. She was asked for photo I. D, she doesn’t have any but sent everything else requested. Their attitude is shameful….

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