BoyleSports PLAYER REVIEWS(2090)
Patrick Coughlan
18 February 2023
Comment from ca.trustpilot.com
Site to be avoided at all costs if you like gambling on slots. Just keep taking and not giving you a win, took €215 on luck o the Irish gold spins without any winning spins. Was gambling 20cent a spin! Something definitely not right maybe the gambling commission should investigate this site.
Site to be avoided at all costs if you like gambling on slots. Just keep taking and not giving you a win, took €215 on luck o the Irish gold spins without any winning spins. Was gambling 20cent a spin! Something definitely not right maybe the gambling commission should investigate this site.
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Sean Larkin
16 February 2023
Comment from ca.trustpilot.com
I'm still waiting on an issue to be resolved over 2 months and they do not keep u up to date absolutely disgraceful if u owed them money they would be straight on to you
I’m still waiting on an issue to be resolved over 2 months and they do not keep u up to date absolutely disgraceful if u owed them money they would be straight on to you
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Eric
16 February 2023
Comment from ca.trustpilot.com
Opened an account with a new customer offer but somehow got the wrong offer so wanted to just withdraw my deposit back onto my card and close my account but they where looking for all sorts of stuff in order to do that, funny that they don’t look for all that stuff BEFORE they take your money! Anyway I’ll be getting onto Anne Marie Caulfield to see if what they are doing is legal and if so to try to get the law changed. Btw their customer service is truly awful no attempt made to see if they can solve the underlying issue and keep a new customer, just throw a list of hoops you have to jump through in order to get any of your money back and close your account.
Opened an account with a new customer offer but somehow got the wrong offer so wanted to just withdraw my deposit back onto my card and close my account but they where looking for all sorts of stuff in order to do that, funny that they don’t look for all that stuff BEFORE they take your money! Anyway I’ll be getting onto Anne Marie Caulfield to see if what they are doing is legal and if so to try to get the law changed. Btw their customer service is truly awful no attempt made to see if they can solve the underlying issue and keep a new customer, just throw a list of hoops you have to jump through in order to get any of your money back and close your account.
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Kate Wild
15 February 2023
Comment from ca.trustpilot.com
They sent me an email telling me that they would no longer accept bets from me.I was surprised because I was in the red with them.If they won't take bets from you when you are losing what chance of you got if you win?
They sent me an email telling me that they would no longer accept bets from me.I was surprised because I was in the red with them.If they won’t take bets from you when you are losing what chance of you got if you win?
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Paul Rose
15 February 2023
Comment from ca.trustpilot.com
Awful, I had a welcome offer which I did the wagering requirements for then I was not allowed to use the free bet I had earned!
Awful, I had a welcome offer which I did the wagering requirements for then I was not allowed to use the free bet I had earned!
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Will J
13 February 2023
Comment from ca.trustpilot.com
Awful odds. Requests documents upon requesting a withdrawal - against U.K. gambling commission licence conditions (17.1.1)U.K. GC compliance department are interested in hearing of similar cases. You can email them on:INFO (at) gamblingcommission.gov.uk
Awful odds. Requests documents upon requesting a withdrawal – against U.K. gambling commission licence conditions (17.1.1)U.K. GC compliance department are interested in hearing of similar cases. You can email them on:INFO (at) gamblingcommission.gov.uk
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customerDerek williams
12 February 2023
Comment from ca.trustpilot.com
I had a query about payment of a docket and was explained by one of your staff about the query and I was very happy with that
I had a query about payment of a docket and was explained by one of your staff about the query and I was very happy with that
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Donald
12 February 2023
Comment from ca.trustpilot.com
No particular reason why I scored this on but I feel that they listen to their members and deliver what they say
No particular reason why I scored this on but I feel that they listen to their members and deliver what they say
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noel
10 February 2023
Comment from ca.trustpilot.com
Disgraceful.So I played on this starburst slingo game again .always same outcome. Need 1 number for so called top payout, but 3 times I got in won approx 36.00 but to get that I staked over £75.So I decided to play slingo golden envelopes.after a few games I got 10 lines with payout of £20.00.So carried on at approx £6.72 a spin.. as I only needed 1 number for jackpot round. After several spins on the last spin reels started slowing down and on the reel that I needed the number on it slowed right down on the number but surprise surprise game crashed. So I reloaded it had 1 more spin again and it landed on my number. You have to match 3 envelopes and win one of 4 jackpots . I matched 3 and got mini jackpot of £30. So after staking over £80 , I had already £20 winnings ended up with just £10 extra after staking over £65 more . So thinking this is a one off I got back into the jackpot game after staking over another £85 exactly the same bloody outcome won minor jackpot of £30 .again I already had £20, so staked another £65 to win £10 .Remember this is a 20p game.Seriously this is atrocious. Also today I have noticed it doesn't show how much you are losing, think this is a ploy so we don't realise. Very bad ploy if this is a sign of things to come.I am not complaining because I lost about £135, that's the chance I take.But I would like a level playing field. Nothing will convince me that there uis not something dodgy with this game.I know all about the supposed rtp and being regulated. Nothing is 100% faultless other wise on some games why does it state if there is an error all game play and winnings are VOID.
Disgraceful.So I played on this starburst slingo game again .always same outcome. Need 1 number for so called top payout, but 3 times I got in won approx 36.00 but to get that I staked over £75.So I decided to play slingo golden envelopes.after a few games I got 10 lines with payout of £20.00.So carried on at approx £6.72 a spin.. as I only needed 1 number for jackpot round. After several spins on the last spin reels started slowing down and on the reel that I needed the number on it slowed right down on the number but surprise surprise game crashed. So I reloaded it had 1 more spin again and it landed on my number. You have to match 3 envelopes and win one of 4 jackpots . I matched 3 and got mini jackpot of £30. So after staking over £80 , I had already £20 winnings ended up with just £10 extra after staking over £65 more . So thinking this is a one off I got back into the jackpot game after staking over another £85 exactly the same bloody outcome won minor jackpot of £30 .again I already had £20, so staked another £65 to win £10 .Remember this is a 20p game.Seriously this is atrocious. Also today I have noticed it doesn’t show how much you are losing, think this is a ploy so we don’t realise. Very bad ploy if this is a sign of things to come.I am not complaining because I lost about £135, that’s the chance I take.But I would like a level playing field. Nothing will convince me that there uis not something dodgy with this game.I know all about the supposed rtp and being regulated. Nothing is 100% faultless other wise on some games why does it state if there is an error all game play and winnings are VOID.
Reply
sally scovell
10 February 2023
Comment from ca.trustpilot.com
I have been trying to withdraw my balance for 13 months. My account is frozen and despite numerous emails,I just get told that the relevant department hasn’t provided an update yet. Disgusting.
I have been trying to withdraw my balance for 13 months. My account is frozen and despite numerous emails,I just get told that the relevant department hasn’t provided an update yet. Disgusting.
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Rita
09 February 2023
Comment from ca.trustpilot.com
Very straight forward app. Easy to add money to account and withdrawals are sent on the same day as requested
Very straight forward app. Easy to add money to account and withdrawals are sent on the same day as requested
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S.Jones
09 February 2023
Comment from ca.trustpilot.com
Absolutely fine until you try to withdraw any winnings and then make every attempt to block the withdrawal. Asked to send over bank transfer details as the withdrawal was blocked so I did this. Then asked for a recent bank statement so I did this. Then they wanted a bank statement showing the payment to them so I did this. Now they are asking to send more bank statements and to take pictures of my bank card to send to them. I have authenticated my card and sent all relevant ID. Seems like a blatant attempt to block any withdrawal of funds. Most bookmakers process withdrawals instantly so would steer clear.
Absolutely fine until you try to withdraw any winnings and then make every attempt to block the withdrawal. Asked to send over bank transfer details as the withdrawal was blocked so I did this. Then asked for a recent bank statement so I did this. Then they wanted a bank statement showing the payment to them so I did this. Now they are asking to send more bank statements and to take pictures of my bank card to send to them. I have authenticated my card and sent all relevant ID. Seems like a blatant attempt to block any withdrawal of funds. Most bookmakers process withdrawals instantly so would steer clear.
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Tommy Morrison
07 February 2023
Comment from ca.trustpilot.com
Boyles sport bookmakers are useless better still they are strokers .they go against there own rules .any wonder there shops are empty in northern Ireland .people have found them out and are changing to different outlets .
Boyles sport bookmakers are useless better still they are strokers .they go against there own rules .any wonder there shops are empty in northern Ireland .people have found them out and are changing to different outlets .
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Keith Millar
07 February 2023
Comment from ca.trustpilot.com
Incredible customer service especially the online chat support. Always good promotions and money back offers. Highly reccomended!!
Incredible customer service especially the online chat support. Always good promotions and money back offers. Highly reccomended!!
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Eamonn Downey
07 February 2023
Comment from ca.trustpilot.com
Winnings paid promptly. Fair approach to non runners and to first past the post. US racing options and information improving. I don’t use any other betting site although I have other accounts. ?
Winnings paid promptly. Fair approach to non runners and to first past the post. US racing options and information improving. I don’t use any other betting site although I have other accounts. ?
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Klusjj
07 February 2023
Comment from ca.trustpilot.com
Great website, easy to navigate and so easy to place a bet. Also, like the fact that like others, BoyleSports promotes gambling responsibly and provides all the necessary tools to support it. Great job BoyleSports and highly recommend if you like the odd flutter or two.
Great website, easy to navigate and so easy to place a bet. Also, like the fact that like others, BoyleSports promotes gambling responsibly and provides all the necessary tools to support it. Great job BoyleSports and highly recommend if you like the odd flutter or two.
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Jordan ratcliffe
06 February 2023
Comment from ca.trustpilot.com
Been playing on Boylesports for years but the have gone down hill a lot before was always getting free bets regularly decent promotions now had my account limited so can barely play havnt had a free bet in months also the app is really bad keeps logging me out the all time would say play elsewhere at one of the top betting sites.
Been playing on Boylesports for years but the have gone down hill a lot before was always getting free bets regularly decent promotions now had my account limited so can barely play havnt had a free bet in months also the app is really bad keeps logging me out the all time would say play elsewhere at one of the top betting sites.
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Khan Choudhury
06 February 2023
Comment from ca.trustpilot.com
If you are Asian, Black, Mixed Race or any other colour than white? Then stay away from these RACISTS. My account has now been closed (this time permanently) on two occasions. And I was told I could be funding terrorism. I have black friends who have also been told the same.
If you are Asian, Black, Mixed Race or any other colour than white? Then stay away from these RACISTS. My account has now been closed (this time permanently) on two occasions. And I was told I could be funding terrorism. I have black friends who have also been told the same.
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customer
06 February 2023
Comment from ca.trustpilot.com
After my first bet - I was told restrictions would be placed on my account! Sorry rubbish, Im going elsewhere.
After my first bet – I was told restrictions would be placed on my account! Sorry rubbish, Im going elsewhere.
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Margaret lenehan
06 February 2023
Comment from ca.trustpilot.com
words can’t describe how good Boyle sports are best app ever very frendly customer service and many tools to help if your a gambler
words can’t describe how good Boyle sports are best app ever very frendly customer service and many tools to help if your a gambler
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Miss sinead roach
06 February 2023
Comment from ca.trustpilot.com
Easy to use site, helpful staff , wide variety of games and stuff
Easy to use site, helpful staff , wide variety of games and stuff
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Robert Douglas
03 February 2023
Comment from ca.trustpilot.com
2012 I opened an account with boyle sports,i opened it for cheltenham festival first bet i had won i think if i recall was cinders and ashes in the supreme, Anyway next bet i wanted to bet salut flo in the browns advisory at 11/2 you can only have SP,I said its the cheltenham festival the pinnacle of the jump racings year so i asked them to sent my balance and thank u very much,bookmaker by name only
2012 I opened an account with boyle sports,i opened it for cheltenham festival first bet i had won i think if i recall was cinders and ashes in the supreme, Anyway next bet i wanted to bet salut flo in the browns advisory at 11/2 you can only have SP,I said its the cheltenham festival the pinnacle of the jump racings year so i asked them to sent my balance and thank u very much,bookmaker by name only
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Lickmajam
03 February 2023
Comment from ca.trustpilot.com
Great customer support and ease of the website
Great customer support and ease of the website
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Stuart newton
03 February 2023
Comment from ca.trustpilot.com
Websites horrific to navigate its a painful experience to try use a free bet they send you its slow as hell few good bet boosts and stuff but the fact it takes so long to navigate ill stick with virgin bet way better
Websites horrific to navigate its a painful experience to try use a free bet they send you its slow as hell few good bet boosts and stuff but the fact it takes so long to navigate ill stick with virgin bet way better
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John Blain
02 February 2023
Comment from ca.trustpilot.com
I have sent over ten emails to the BoyleSports customer care team and haven’t heard from them five days are they on holiday or do the only pick the customer they like
I have sent over ten emails to the BoyleSports customer care team and haven’t heard from them five days are they on holiday or do the only pick the customer they like
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Keiran Parker
02 February 2023
Comment from ca.trustpilot.com
Never had an issue with these deposits withdrawals etcDecent site playing for years Keiranparker92
Never had an issue with these deposits withdrawals etcDecent site playing for years Keiranparker92
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Ryan H
02 February 2023
Comment from ca.trustpilot.com
Totally incompetent bookmakers compared to the rest. Had over 500euro go missing in space of 10 minutes on random bets. Claimed that my account was compromised but will take no responsibility for it. I’ve been asking for details on the transactions like IP addresses and who made these transactions but all of a sudden can’t get me the information. Crooks and untrustworthy and no help when I’m trying to contact gambling commission or Garda. An obvious error on their behalf and now won’t stand by it. Will keep updates on how I get on with gambling commission or relevant authorities as this continues. Please stay away from these and stick to a trusted bookmakers.
Totally incompetent bookmakers compared to the rest. Had over 500euro go missing in space of 10 minutes on random bets. Claimed that my account was compromised but will take no responsibility for it. I’ve been asking for details on the transactions like IP addresses and who made these transactions but all of a sudden can’t get me the information. Crooks and untrustworthy and no help when I’m trying to contact gambling commission or Garda. An obvious error on their behalf and now won’t stand by it. Will keep updates on how I get on with gambling commission or relevant authorities as this continues. Please stay away from these and stick to a trusted bookmakers.
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Tommy Morrison
31 January 2023
Comment from ca.trustpilot.com
They are useless .go against there own rules to suit themselves .then have the cheek to bar your online account .
They are useless .go against there own rules to suit themselves .then have the cheek to bar your online account .
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Emma
31 January 2023
Comment from ca.trustpilot.com
Best casino I’ve used so far! Paid winnings within a couple of hours each time. Much better than most out there. My own personal experience has been great.
Best casino I’ve used so far! Paid winnings within a couple of hours each time. Much better than most out there. My own personal experience has been great.
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john
28 January 2023
Comment from ca.trustpilot.com
make it impossible to withdraw your money but dont mention account verification when depositing money
make it impossible to withdraw your money but dont mention account verification when depositing money
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Anthony walton
26 January 2023
Comment from ca.trustpilot.com
Never ever play on this site,there slots are rigged they really are,i recorded my gameplay and when i watched it back i noticed there games play the same spin every 2 spins,so basically your watching recorded gameplay,the bonus symbols have been removed off the slot,every game is the same,790 pounds gone in 3 minutes 45 seconds on a 2 pound stake,not a single win no bonus nothing,you tell me how that even happens on any site it doesnt,there games are completely rigged,i have the proof right here,the games are not genuine at all.ive noticed people stating the same facts on here losing thousands and winning nothing its no coincidence,this site is scamming people,if anybody wants to join up and have this site closed down then lets get together and take them to court and have the site gone its shocking what there doing to line the own pockets disgraceful.
Never ever play on this site,there slots are rigged they really are,i recorded my gameplay and when i watched it back i noticed there games play the same spin every 2 spins,so basically your watching recorded gameplay,the bonus symbols have been removed off the slot,every game is the same,790 pounds gone in 3 minutes 45 seconds on a 2 pound stake,not a single win no bonus nothing,you tell me how that even happens on any site it doesnt,there games are completely rigged,i have the proof right here,the games are not genuine at all.ive noticed people stating the same facts on here losing thousands and winning nothing its no coincidence,this site is scamming people,if anybody wants to join up and have this site closed down then lets get together and take them to court and have the site gone its shocking what there doing to line the own pockets disgraceful.
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Isaac
25 January 2023
Comment from ca.trustpilot.com
Played roulette for 30 minutes then won’t to withdrawel my winnings and it says my account is suspended and gave no reason, my money is stuck in my account and the customer service is not helping
Played roulette for 30 minutes then won’t to withdrawel my winnings and it says my account is suspended and gave no reason, my money is stuck in my account and the customer service is not helping
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David Robertson
25 January 2023
Comment from ca.trustpilot.com
Thought they were okay, then noticed they had put a limit of £50 weekly deposit on my account without telling me. When I contacted them I was told this was about safer gambling etc and that they thought this was what is affordable to myself. How they can do this and decide for me without telling me is beyond me I have now been asked to send in proof of income to increase my weekly amount.I have done this but still no response.Waken up guys and communicate properly with customers.I will no doubt get told to waste my time again and message them.
Thought they were okay, then noticed they had put a limit of £50 weekly deposit on my account without telling me. When I contacted them I was told this was about safer gambling etc and that they thought this was what is affordable to myself. How they can do this and decide for me without telling me is beyond me I have now been asked to send in proof of income to increase my weekly amount.I have done this but still no response.Waken up guys and communicate properly with customers.I will no doubt get told to waste my time again and message them.
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Neil Watson
24 January 2023
Comment from ca.trustpilot.com
Great customer service - very helpful team that answered my query fully
Great customer service – very helpful team that answered my query fully
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Tribal
22 January 2023
Comment from ca.trustpilot.com
An excellent site for just about all your betting needs.Great variety of slots and really quick payouts.Really can't complain about a no hassle gambling site
An excellent site for just about all your betting needs.Great variety of slots and really quick payouts.Really can’t complain about a no hassle gambling site
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Richard Ferguson
22 January 2023
Comment from ca.trustpilot.com
I had a problem with 1 of my bets n Mary Jane looked after me n got it sorted for me while keeping me informed of how her progress was going ?
I had a problem with 1 of my bets n Mary Jane looked after me n got it sorted for me while keeping me informed of how her progress was going ?
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Celal Can Orhan
20 January 2023
Comment from ca.trustpilot.com
I received an offer to stake £20 and get £20 cash credit. The day after I received the email, it allowed me to opt-in and I deposited and wagered £20 by clicking on the Play button replaced with opt-in today at 08:27. They advised the T&C statement 6 was suggesting that I had to wager £20 on the day of the communication. When I explained them me opting with the Opt-in link and BoyleSports opting me in and creating the Play button replaced with Opt-in button, without further questions, they honoured £20 good will cash credit. This level of honesty is a gem in casino and betting industry. I highly reccomend anyone to bet on Boyle Sports. I thank Margot who dissolved this for me so quickly after my explanation of our communicatin which syncs with T&C number 6, Margot added the £20 cash credit in about 10 minutes speaking with his supervisor who I also thank very much for his/her honesty.
I received an offer to stake £20 and get £20 cash credit. The day after I received the email, it allowed me to opt-in and I deposited and wagered £20 by clicking on the Play button replaced with opt-in today at 08:27. They advised the T&C statement 6 was suggesting that I had to wager £20 on the day of the communication. When I explained them me opting with the Opt-in link and BoyleSports opting me in and creating the Play button replaced with Opt-in button, without further questions, they honoured £20 good will cash credit. This level of honesty is a gem in casino and betting industry. I highly reccomend anyone to bet on Boyle Sports. I thank Margot who dissolved this for me so quickly after my explanation of our communicatin which syncs with T&C number 6, Margot added the £20 cash credit in about 10 minutes speaking with his supervisor who I also thank very much for his/her honesty.
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Emily Lund-holmes
20 January 2023
Comment from ca.trustpilot.com
You eanna be robbed. Just join here.Worst site iv ever played joined today. And gona block it now too.I put 400 pound on 1 game on slots witnout one feature infact the biggest ein was 3 pound.Before i started playing they wanted all my document. Bank card deiving license. Recent bill bank statement. Full of crap. Absalute scandolous.Do not say i didnt warn you.these are the biggest thieves ever.Iv llayed every site. But none have been as bad as this one.
You eanna be robbed. Just join here.Worst site iv ever played joined today. And gona block it now too.I put 400 pound on 1 game on slots witnout one feature infact the biggest ein was 3 pound.Before i started playing they wanted all my document. Bank card deiving license. Recent bill bank statement. Full of crap. Absalute scandolous.Do not say i didnt warn you.these are the biggest thieves ever.Iv llayed every site. But none have been as bad as this one.
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Sean Alban
20 January 2023
Comment from ca.trustpilot.com
Prices not as good as PP but can get a bet off
Prices not as good as PP but can get a bet off
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customer
17 January 2023
Comment from ca.trustpilot.com
Clear communication and quick responses to my emails.
Clear communication and quick responses to my emails.
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Simon Powers
17 January 2023
Comment from ca.trustpilot.com
Was offered a promotion of a refund as a free bet if horse comes 2nd to SP favourite.My horse came 2nd to the SP favourite, but the very next day I received an email to state that promotions would no longer be available to me going forward.However, they did not give the free bet from the bet from the day before receiving the account restrictions.As far as I am aware, they are not allowed to do this, but their Live Chat would not budge.I will be raising a complaint with IBAS regarding this as these crooks should not get away with offering something to draw you in and then not paying out when it suits them
Was offered a promotion of a refund as a free bet if horse comes 2nd to SP favourite.My horse came 2nd to the SP favourite, but the very next day I received an email to state that promotions would no longer be available to me going forward.However, they did not give the free bet from the bet from the day before receiving the account restrictions.As far as I am aware, they are not allowed to do this, but their Live Chat would not budge.I will be raising a complaint with IBAS regarding this as these crooks should not get away with offering something to draw you in and then not paying out when it suits them
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Tommy Morrison
16 January 2023
Comment from ca.trustpilot.com
I placed a football bet 4 teams I didn't no one of the matches had already kicked of 10 mins before hand the other team had scored a goal.in 3 or 4 mins my bet was placed 10 mins later.states in the rules if there's a goal scored or player sent of in 5 mins bet would be void .no way did I get paid out why not stick to the rules it's void .
I placed a football bet 4 teams I didn’t no one of the matches had already kicked of 10 mins before hand the other team had scored a goal.in 3 or 4 mins my bet was placed 10 mins later.states in the rules if there’s a goal scored or player sent of in 5 mins bet would be void .no way did I get paid out why not stick to the rules it’s void .
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Mr Richard Pointing
16 January 2023
Comment from ca.trustpilot.com
Special saturday offers and free bet second to the SP favourite
Special saturday offers and free bet second to the SP favourite
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Glynne Merrick
16 January 2023
Comment from ca.trustpilot.com
A good selection of markets which are quite easy to find.Some very good promotions and free bet offers which gives something back to the customer.Customer service live chat was excellent
A good selection of markets which are quite easy to find.Some very good promotions and free bet offers which gives something back to the customer.Customer service live chat was excellent
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John
15 January 2023
Comment from ca.trustpilot.com
The company are very poor when it comes to giving out bonuses
The company are very poor when it comes to giving out bonuses
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Dr Wolf
13 January 2023
Comment from ca.trustpilot.com
Dodgy signup, adding a mobile number is impossible.
Dodgy signup, adding a mobile number is impossible.
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David poyntz
12 January 2023
Comment from ca.trustpilot.com
Very easy to use and some great promotions
Very easy to use and some great promotions
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Martin Dowler
10 January 2023
Comment from ca.trustpilot.com
I made a mistake and it was dealt with very professionally
I made a mistake and it was dealt with very professionally
Reply
Tyrell Millwood
09 January 2023
Comment from ca.trustpilot.com
Good betting company with lottos good sports offers and bonuses. Always very helpful on live chat if I have any issues or queries also.
Good betting company with lottos good sports offers and bonuses. Always very helpful on live chat if I have any issues or queries also.
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monkster
18 February 2023
Comment from ca.trustpilot.com
Been betting with them a long time in shops and online....was very surprised to get notice today of my account being limited in terms of promos etc. No reason given.Feels like I'm been treated like a second class citizen. So much for loyalty.
Been betting with them a long time in shops and online….was very surprised to get notice today of my account being limited in terms of promos etc. No reason given.Feels like I’m been treated like a second class citizen. So much for loyalty.