BoyleSports Review

I spoke with someone yesterday about authentication and money was in my account today

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Joke of a company.Placed a bet for £26, got confirmation bet was on at 5/2. It wins then get told trader refused the bet, so I said that was a lie as bet was on. Then after an investigation I got told bet was not refused but timed out!! But don’t worry we’ll honour the bet as we could see what happened plus very poor service, and I am a good customer. Then radio silence so I call back and speak to a guy who sounded drunk but promised me a call back within an hour. No call back again so call again a few days later to be told something completely different. If they are doing this for the sake of £26, I worry what would happen if I won something larger. Also like others on here was told emails were sent but none received!

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It’s an ok site. Average.Not enough bonuses.You can spend hundreds and not get a free bet. No loyalty program.

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After leaving a review on Trustpilot about Boylesports terrible service last month I got a reply from Boyles asking me to check my email. I have and they have sent nothing. Just pay up what you owe me Boyles and stop cheating your customer

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I ‘ve been having great fun on the BoyleSports app.I find it handy to use , doing my lotto and some horse racing betting.Only needed costomer services once , as was not sure how long a withdrawal would take too return in to my bank a/c. Niall was very helping in costomer services. Regards fergal canning

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Can only speak for my local Boylesport office and the staff there.In essence an efficiently run office with great customer service from from the guys behind the counter.Unfair to single out any individual interaction with any staff member as they all contribute in different ways….the office is clean ,well run and simply deserves good customer feedback.

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WOULD GIVE A ZERO STAR IF I COULD.. What can i say? Absolutely terrible customer service. I have had a genuinely horrible experience in attempting to withdraw £20 back to my bank card over last weekend and only ended up getting the money back yesterday. I was told on the phone on Tuesday evening by an agent that the money would be credited back to my account either later on Tuesday evening or Wednesday at the latest. This did not happen and was told incorrect information over the phone. I rang in again on Thursday to find out what was happening and why i hadn’t received my money as assured and was then told i needed to submit proof of identification such as card, bank statement etc to verify who i was? I was never told this on the Tuesday by the agent who i spoke with. Spent about an hour on the phone with an agent yesterday getting it all processed and eventually got my money but my goodness for only £20 the length of time that this took was absolutely ridiculous and also completely unnecessary!Had i actually been told the right information on Tuesday it would have saved a lot of hassle and time wasted on the phone. Oh and i was also told i was sent e-mails about the issue however this did not happen either despite being again assured by Boylesports that i had which again was absolutely false! I have requested a call back from a Manager to discuss this issue but have yet to receive one yet! Completely unacceptable and a very very poor showing.

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Great service in shop and online with BoyleSports years and never a negative experience ?

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Waste of time was ok at first it then I kept on winning and then they put my account on hold for verification but I’ve sent in all the information they asked for and it’s been weeks and they still can’t tell me what’s going on so I said I want to make a complaint and the person was so rude to me they said email about the complaint and just put the phone down after I said I’d report them to gambler commissions like they don’t care

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I like boylesports they great good offer when I playing iany games on boylesport online I’ll come back again near further I do lotto at boylesports in Galway every week I happy with boylesports smile ca???

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Always available to deal with any type of query in a polite, quick manner.

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Site seems ok so far, however be very thorough in reading their sign up offers. Mine said sign up and place a 10 pound bet to get a 20 pound free bet. After I did this I got a 5 pound free bet. After contacting they advised this was a mobile exclusive (I looked back it was 2 words in tiny print) and because I signed up on desktop I was ineligible, so my current offer I have to bet 40 pound total to get 4x 5 pound free bets. Not quite the same. These things need to be made much clearer imo as it comes off as intentionally deceptive.

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Easy enough to withdraw funds however can take a min of 24hrs to receive them so be aware if you win and want to withdraw its not immediately like some others are..

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Excellent customer service to resolve a query I had with a delayed withdrawal. Resolved within 30 mins

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Boyles is my no1 account i do not like that i am restricted to a certain amount of money a month because i have asked for free bets.

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I signed up for the welcome offer today which is deposit £10 and get £20 in free bets, placed my £10 bet and once that settled I received the £20 in my free bets balance. I then went to place a bet using this free bet balance and for some reason it didn’t let me and said it didn’t pass their risk evaluation? What does that even mean? I then contacted live chat and they said my account has been terminated and banned from using their services? Like what in the first day because they didn’t want to payout my free bets? Ahaha JOKE don’t touch this poor site.

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Overall a good service and helpful app need slight improvement, a little bit tricky from one page to another

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Overall i find them mostly positive apart from when sometimes you cant load in to some games

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To be honest, I inadvertantly took a time out on the games section and meant to do the casino side. Anyway, found a game that I like. I would have given 5 stars here, because payouts are quick and easy, but they will not let me increase my monthly deposit limit and that is the reason for only 5.

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Joined about a month ago deposited in total 700, 0 withdraws, log in today to find they’ve limited my deposits to 20 a week, what a shambles, I’m also a live streamer so this is beyond a joke. Will take my business else where.

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I’m not long with ye but it’s good and if I have a problem I contact ye and it gets sorted within a few mins great service

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Very helpful customer service, and handles queries efficiently as possible! Highly recommended.

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Okay to use, but if you mostly bet on their deals when odds are boosted they will stop you using those deals.

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So today I thought I would play Starburst Slingo again,and see whether when I played before I was just unlucky every time I played this game.However after losing over £80 on this game, despite getting the starburst on 3 lines of 5 which are wild(reels 2,3,4) I won £11.10 despite staking over £32 on one game, absolutely rigged, whatever Boylesports say,regulated, etc , jI will not be playing this game is anything else on this site as I have closed my account, its a pity as I have been with them over 15yrs, but recently have noticed very poor payouts on slots

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When I ent to do the lotto there was obviously a new guy. Who had to ring to find out how to do the bet? I left and went to PP AS THERE WERE OTHER PUNTERS WAITING TO PUT ON BETS GOING. So now I only go in when Avril Michell etc know what their doing. Sorry but true.

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applied for irish greyhound derby tickets “they said sent to relevant team to look at request never got a replay back “

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Answered my query

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Have been a customer for over 20 years now and have always found the customer service very fair and efficient, which is why I have had my account with them for all these years

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I wasn’t Happy with the way My transfer too my account was put into My old current account on Sept 14th.id wicked trouble getting it sorted.even though I put My CCV number and card my new bank account details.however the people in finances put it through The Old account.the trouble with the other bank was ridiculous..so yeah.dundalk Ireland

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kind and understanding great job

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Very helpful online but absolute woeful app,the worst I’ve used,so slow and keeps logging u out

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All staff were very helpful and efficient,

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Very professional and good experience

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Sorted a problem out without any hesitation and delay.Best betting site ever with best offers. Take best features of all sites put them together and you get Boyle Sports.

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very good service

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I like to take advantage of your promotion of placing a bet up to £10 on a certain race and get back £10 as a free bet if your horse loses.I had to email to receive my £10 free bet , I think this should be put back into your account immediately, just so I can place another bet if I so wish . A lot of the action in horse racing and football is late afternoon, hence the reason for getting funds back to place a bet .

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?????????

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Boylesports has been my number1 online betting app for maybe 2 months and I couldn’t be happier with them, I have always had a good experience whenever I either play games or sports, there is loads of choice and the site is so easy to navigate around I have to say right now I have no need to go looking for another betting app, I would urge people if you are looking for a betting site with everything you need, u need look no further than boylesports

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Great stuff!

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Absolutely brilliant and helpful service . So helpful and very fast results. Couldn’t ask for better.

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So I already had a review put up here…So I already had a review put up here about this site, now due to it being escalated I had to revoke it.However this site just keeps giving a recent conversation with live help on stuff that is not working….. be amazed be very amazed…What is your query about?Gaming PromotionsMaica 22:30Hi Alex. What can I do for you today?Alex 22:31o.k your new promotion would not load up yesterday now its loaded today and apparently now I have had to many attemptspromo penalty shootoutMaica 22:32Thanks for reaching out to us. I will look into this for you now.Can you send me screenshot for the error?Alex 22:34Screenshot (113).pngMaica 22:36Thanks for waiting Alex, You may try to troubleshoot first to see if you will encounter the same issues kindly take screenshot if the troubleshoot does not help.*Log out and log back in*Closing the browser/app and trying to relaunch a new one.*Clear cache and cookies.*Restart your phone/computer.*Uninstall the app then reinstall.*Try to use a different device (mobile/tablet/laptop/desktopAlex 22:37the browser has just been opened freshly….this is my nly device so are you saying a laptop is not suitable?tell you what while yu are hereMaica 22:38Kindly try these steps.Alex 22:39can you tell me why i get this error every time i load this slot no matter when i log inScreenshot (114).pngMaica 22:40Upon checking there is no issue on our website, Please kindly try these all steps. And if you are using laptop can you also try to use another device.Alex 22:40no i want to use my laptop…is my laptop unsuitable for your site?Maica 22:41Can you try to Clear cache and cookies and restart your laptop?Alex 22:41i have done this repeatedly with last errorhere is another oneMaica 22:42Thanks for waiting Alex, Upon checking with the Security department. All documents accepted and account update.Please disregard the message.Alex 22:42Screenshot (115).pngthese errors are coming up over a week nowMaica 22:43All I can suggest is try to use another device Alex, The laptop is not supported,Alex 22:43i restart computer i clear cache yet these errors keep goingo.k so my laptop is not supported to play your sitety all the info i neededWhat is missing from that conversation is my screenshots of the errors. So playing on a laptop on boylesport is unsupported?? I need to use another device !! omg how I am the only reviewer not to notice this, unless I am the only genuine reviewer. lol farcical absolutely farcical. Soo I used another device to play there free promo and yes it works..I then tried the slots that were not working on my laptop only to be told by my other device they are not supported, What is going on with this site!!!! you need multiple devices to play on here and even then they do not all work. This is completely new territory for me in complete and utter incompetence .My reviews usualy come before a tsunami of bad reviews..be warned.Contacted boylesports with email provided in response below. The response was utter nonsense and a blatant we do not care. If you cannot fix problems with your site and give poor excuses then I shall not waste my time. Closed my account to many issues on this site.Date of experience: September 14, 2022

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So far my experience with Boyle sports has been great, customer service is very helpful, by far one the best sites iv visited in a long time.

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I was in a tournament and I got logged out because I was trying to log in on my laptop. Your agent was quick and resourceful

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No good, many problems for make my bets

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Honest opinion, i have played on many betting sites and this has to be in my top 3.Very good customer support and friendly.Very good selection of casino games and betting options on sports.Fast payouts.Site layout good but the odd bug can happen sometimes.It needs more promotions but on some free gaming promotions you seem to always win something and thats very good.

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Very good app

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Excellent customer service, advisor was very informative and I was surprised at the ease in which my query was dealt with

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It’s always a fun experience at BoyleSports. The one change I would ask for is the time it takes to get money back on withdrawals is way too long. Unibet, where I play, sometimes only takes around 20 minutes or less to have my winnings sent to my PayPal account.

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Great service always deal with my inquirys.Only thing is if they offered weekly bonus that would be great, so far service ok

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Very helpful staff and knowledgeable too. A nice clean shop

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