BoyleSports PLAYER REVIEWS(2090)

Stacey Cooney
26 September 2024
Comment from ca.trustpilot.com
Joke of a company joined via a promotion eager to sign up obviously said £10 for £50 bonus of I went excited to play took me straight to payment option so I topped up nothing on my bonus not a penny played away thought might come went to promotions nothing about the bonus I signed up to said I needed to read small print and rules play certain games and opt in . Who on earth reads small print and goes to promotion and reads rules I signed up on an offer that stated non of the above in that case why take me directly to payment option. Why would you con people out of a bonus that was promised get people excited for absolutely nothing . They wouldn’t rectify it told me top up again I said I will leave a bad review also if they don’t play fair and they didn’t wanna no so glad I spent 10£ and not £100 .. there site could be banging if there wasn’t catches I mean who tells you what games you can play a bonus is a bonus !!! Would have prob spent a small fortune if they stuck to there deal and showed some interest I mean been so stingy to con ppl to sign up with complete lies … joke

Michael Gaffney
23 September 2024
Comment from ca.trustpilot.com
I have utterly no intention of doing that. If you do not have the manners and courtesy to reply to my previous review, and leave your reply here.That says it all.

Liam
22 September 2024
Comment from ca.trustpilot.com
Scammers if you play anything over 1 pound a spin you don't win or a bonus absolutely crap site just a scam 😡😡

Michael Gaffney
21 September 2024
Comment from ca.trustpilot.com
First of all the good points..I like the acca boost if you do trebles or more. They give one bet a week, usually on a Saturday, where, if your horse loses you get a free bet upto €10, a great offer. They have improved on their payout times to your account (about time). Now the bad points: They recently upgraded their page..upgraded? Without doubt the WORST, SLOWEST SITE in Ireland or UK. If anything it's got worse and slower (if that's possible) since their so called upgrade to their page. It took me 35 minutes to do my lotto bets, it should have took 7 minutes..12 BREAKDOWNS in that time, it either freezes or " page not found" comes up. A website designed by 5 year olds (sorry that's an insult to 5 year olds). Get the message: If punters cannot get their bet on THEY GO ELSEWHERE. No problems on William Hill or Corals in getting your bets on speedily. I am a long time customer, this site has been like this for years, no amount of revamp and new look page makes it go any quicker IT IS WORSE. If you cannot provide a efficient website, close it down completely and do your punters a favour.

Ashleigh
20 September 2024
Comment from ca.trustpilot.com
I signed up through a link through odds checker and placed a bet according to their terms and conditions to get a free bet and casino bonus. However they did not credit me with a free bet or the casino bonus and stated i used a shared ip address. i used my own mobile and data. It seems im not the only person affected by this reading the reviews here. This means im not going to use them as someone else walking in my area near my street who has a boyelsports account could be used as am excuse to not give what is being offered because of mobile data. i would not use these people and will instaed go back yo bet365 here is a message i receieved off them “ Ma. Corita Parilla, Sep 20, 2024, 07:36 GMT+1:Hi Ashleigh, Thanks for your email. We have checked your account and we can confirm that you did not qualify for our sign-up offer as your IP address has been flagged for shared use on our system. In line with the terms and conditions of the promotion, free bets will be withheld for reasons including shared IP address use.” this is very concerning so i cant recommend this bookmaker and would recommed anyone stay away

adam
19 September 2024
Comment from ca.trustpilot.com
absolute bunch of con artists completely scammed me out of my winnings, please be aware!

Andrew
19 September 2024
Comment from ca.trustpilot.com
Excellent shop ross-on-wye and are very helpful with your bets and clean tidy in shop and very welcoming when you come in to shop

PR
17 September 2024
Comment from ca.trustpilot.com
Shocking company, signed up and bet £10 via the app as stated. Bet settled. Was then told I have been flagged for a "Shared IP" so I can't get the £20 free bet. Shady company not honouring their promotions. Avoid them like the plague.

Josh Compton
16 September 2024
Comment from ca.trustpilot.com
Great bookie !!

Mr Thomas Priestley
15 September 2024
Comment from ca.trustpilot.com
On several occasions I have sent messages asking for information and have received prompt and precise answers.

Lindad Leslie
15 September 2024
Comment from ca.trustpilot.com
Email offering £5!free spins not honoured. Wasted half an hour of my life on live chat. Boyle sports games just literally that a waste of your time and money. Better open the window and watch your cash blowing in the wind.

Ionut Erdic
14 September 2024
Comment from ca.trustpilot.com
instant payment is not made

EQ
13 September 2024
Comment from ca.trustpilot.com
If you want a bookmaker that offers support and rewards loyalty. Than steer clear of Boylesports. Over the past 2 years promotions are being removed and now also being reduced. They are miles behind other bookmakers where promotions are concerned. Example. I'm a customer I'd say about 15 years give or take. I received a promotion which has now been reduced by 75 percent. Was awarded 20 spins now been reduced to 5. When queried as to why it would be reduced I was just told it was a company decision they keep behind closed doors. I was than told it effects everyone which is false and they than admitted. Well we don't know why you where affected. This is the treatment of a customer over 10 years. Who deposits 5 days out of 7 a week. Paddy for example. Offer far better value, promotions, they reward loyalty etc. I've used them regularly for a long time. Again promotions are slowly being removed There's one money back race weekly and bar the odd month that's it. There other promotions are generally market wide and available woth other bookies as standard.They also void bet builders entirely if a player doesn't start. Others just void The selection which is common sense.They're agents do there best but if management treat customers this way I can only imagine how they treat the support staff.Also don't contact me to remove the review as you did previously. Accounts closed and a notes been added not to be reactivated.

Mathew lockett
13 September 2024
Comment from ca.trustpilot.com
Customer services couldn't give a care in the world,shocking,also over a 3 month period and spent a lot of money 1,000's on games and not won everything back,I don't expect much back as it is gaming but nothing is shocking,my advice to people is keep well away and go with coral or Ladbrokes as least you get something back plus the service is a lot better,NOT HAPPY AT ALL.

Stroe Mircea-Nicolae
11 September 2024
Comment from ca.trustpilot.com
Fake odds.Tried to bet an ammount and the odds went from 1.9 to 0.something.Scammers.i Have screenshots but the site doesn't allow me to upload.

Gabriel
11 September 2024
Comment from ca.trustpilot.com
The Company listens to its Customers and values feedback. I am pleased with the prompt response I get from Boyle Sports and I appreciate that I am valued as a Customer. First Class Customer Service.

Mr. Quli
10 September 2024
Comment from ca.trustpilot.com
Customer service, especially the Irish call centres are very helpful.

Mark Wilkins
06 September 2024
Comment from ca.trustpilot.com
Just a bad site in general, booted out of games, have to turn phone off and on to restart the game. Promos are not accurate, just poor all around.

ziggy mont
06 September 2024
Comment from ca.trustpilot.com
Friendly patient and very helpful great customer service

Morgan Webb
05 September 2024
Comment from ca.trustpilot.com
Absolutely unacceptable.I signed up through the Mobile Exclusive offer, which promised £20 in free bets after placing a £10 bet. My bet, placed at 13/8 odds (which met the terms), was settled, but I received no free bets. When I contacted live chat, I was told I wasn't eligible because I used a shared IP. This is complete nonsense—no one else in my household has an account, and mobile IPs are dynamic!Terrible service and deceitful practices. I deposited and placed my bet in good faith, based on their offer, and this is the result.I've filed a complaint with IBAS and have an open case.

Cyril Harrison
03 September 2024
Comment from ca.trustpilot.com
I've had an email from Boyle Sports to give my opinion of their company site services to Trustpilot... well here it is - the most rigged, bent , rip off poker site on line.99% of hands are fixed, rigged for punters to lose, the tables are full of online cheats and rigged bots.It's that bent that if you had four aces in your hand , I'm sure 5 of a kind would turn up- lolBoylesports state their site is fair, random and verified- crap !! Ask them to prove their verifications and they refuse. Still, how can you trust a company that has been fined 2.8 million pounds for money laundering ??Boylesports are only interested in taking their share of the table rakes, from every hand, and state they have no control of the hands or the poker site. Nice little earner !Also, most other, on line bookmaker, such as Bet365, BetVictor , Tote etc pay out withdrawal requests within minutes, straight in to your bank, however , Boylesports withdrawal requests are put on pending for up to 24 hours before any action. Another nice little earner !No doubt they will come back with the rubbish excuse that the poker sites are random and it is down to the poor way I play- absolute crap!! been playing poker for 60 years , and that I shouldn't play if I do not enjoy it. Other, non Boylesports sites offer a fairer play and some chance of winning.Well Boylesports, you now have my opinion as you requested.

Drew
02 September 2024
Comment from ca.trustpilot.com
Absolutely disgusting...I'd signed up using the Mobile Exclusive offer whereby you'd receive £20 in free bets if you bet £10. Lo-and-behold the bet was settled with 2.2 odds (meeting the criteria) and no free bets, contact live chat to be told as I'm using a shared IP I cannot receive this, which is absolute hogwash, no one at my property has an account besides IPs are dynamic on mobile devices! Terrible service, bunch of crooks, I deposited and bet my money in good faith based on the terms of the offer and this happens.I've complained to IBAS and have a case open. Update - 02/09/2024 2:10pm:Emailed as requested but not expecting much considering I emailed you on Friday regarding this and have yet to hear back.

M Louise Skillen
02 September 2024
Comment from ca.trustpilot.com
Friendly helpful staff fantastic wins fast pay outs

Martyn Bell
02 September 2024
Comment from ca.trustpilot.com
BoyleSports have great offers and top odds. The app/site is user friendly and easy to navigate. Their customer service team is second to none! Couldn’t recommend highly enough.

xxtwinxx
02 September 2024
Comment from ca.trustpilot.com
boyle bingo is one of the strangest sites i have been on my deposit limit is 10 a month with no options to change it ? i do put on the ten pounds but iv never had a win last win i think about two years ago very strange site

ChelseaDad
01 September 2024
Comment from ca.trustpilot.com
Got credited with 10x free spins at 10p per spin."Luckily" hit the feature on Legends of Lure game.First 10x spins gave me the top prize feature of 10 spins X10 multiplier.....Didn't win anything until last 2 spins of x10 bonus and it paid 10p. That's awful but the issue is this..why wasn't they multiplied by x10 to make £1?Seems extraordinarily corrupt, just by the fact I maxed out, didn't win anything and also didn't get the paltry multiplier on offer...explain that one, I can't.

Iain C.
31 August 2024
Comment from ca.trustpilot.com
I opened an account with Boylesports having seen the sign up promotion that if I placed a £10 bet at more than 1/1 odds I would receive a £20 free bet. I placed my bet at 2.4 odds. It won :o) Now I am checking my account, and I am not receiving my free bet. The customer service (agent "Donal" on the live chat) said: "It appears that your registration did not meet the criteria for our sign-up offer because your IP address has been identified for shared use within our system. Consistent with the terms and conditions of the promotions of the promotion, free bets will be withheld for reasons such as the use of a shared IP address."I signed up using the 4G network on my phone. Probably many other new customers do the same. Avoid these scammers.

Imelda Fennell
29 August 2024
Comment from ca.trustpilot.com
I enjoy the bingo 10cents a game 20euro is my limit

Nigel Partlett
29 August 2024
Comment from ca.trustpilot.com
Fast bank transfer on refunds. A large number of wagering options.

Mark O Connell
28 August 2024
Comment from ca.trustpilot.com
95 cent from 50 free spins on big bass bonanza the slots haven't ever seen anything like them no bonuses and can only do 20 cent highest win wouldn't ever go back to the slots on this casino worst slots I ever seen for 1 million precent

Matt Kazid
28 August 2024
Comment from ca.trustpilot.com
Terrible, claimed to have a bet £10 receive £20 in free bets promotion. I spoke to customer service before betting to be sure I was eligible, then afterwards they told me I wasn't due to "IP address sharing". Do not use this company under any circumstances.

Mark Michael
28 August 2024
Comment from ca.trustpilot.com
I decided to join BoyleSports after seeing an advert in a daily newspaper. They offered a £20 free bet on the condition that I made a bet of £10 above the odds of evens. I was excited about getting this reward so I signed up and played my bet. I was worried because my free bet did not arrive. I contacted them on live chat and they said it was due to me sharing my IP address which is rubbish. I did a deep dive on google on Boyle sports and found that this is happening to many punters with Boyle Sports. It is sad that they can get away with this in the UK.

Jim David
27 August 2024
Comment from ca.trustpilot.com
They’ve randomly deleted several games it’s a total joke! Some of the best games based off tv shows with amazing themes all deleted! Yet some of the remaining games are ridiculous and have such silly themes! I don’t know whose decision it was to delete so many games in the last few days but they’ve made such an error here! Couldn’t delete my account quick enough and I know 6 others who are so disappointed to see their favourite games removed. A pointless decision done for no reason by someone who gained nothing. Ridiculous idea, very unnecessary!

Ahmed
27 August 2024
Comment from ca.trustpilot.com
I think you need to have more live stream and should separate bets for corner and cards

Thomas Defty
26 August 2024
Comment from ca.trustpilot.com
Payout on the slots is absolutely shambolic. Hopefully someone with a bit of influence has a chance to see what's going on here. Don't bother. There's plenty of other fair casinos out there.

David
26 August 2024
Comment from ca.trustpilot.com
Currently waiting for a manager callback.They are trying to dispute my £10 cash back offer, by saying it was not valid even though I contacted them 5 minutes prior to playing £10 on slots to verify what games were eligible, and rather than the agent correctly identifying that the offer was (supposedly no longer valid) and rightfully informing me of this information, he instead suggested that I should go to play on Big Bass Splash.May I suggest that your agents don’t be suggesting wrongful information on things that they clearly do not know about!A suggestion from an employee that is receiving a wage for providing accurate support should clearly be taken as a trusted source of information. Otherwise they should be not doing that job.May I suggest you either give them the right training or simply tell them to leave if they can’t be trusted for accuracy? What use are they if they make up their own suggestions based on a lack of any knowledge about anything ? I could do that myself !!I proceeded to spend £10 on the game as instructed and did not receive the cashback.I have had numerous live chats and been on the phone a few times today. They tell me no managers are available to take calls and they will put me in a 24 hour or queue system for a callback and they say they don’t think it appears that they were doing anything wrong!!! Clearly their agents aren’t concerned with getting things correct since it isn’t their money that is at risk of being lost by out of date information.I will update to either 1 star or possibly 5 if they are able to make up for such a bad day!

clive
25 August 2024
Comment from ca.trustpilot.com
Placed a £20 bet to win. Thinking as stated on board MONEY BACK IF 2nd TO SP FAV. My horse came 2nd went to fetch my money only to be given a voucher. When I queried why I didn’t get my MONEY back they said I should have read the T/Cs. It’s up to Boyles to be more transparent they never mentioned on display board that you would receive a voucher and only to the value of £20 no matter what you staked. Back to Corals for me!!

Dee
25 August 2024
Comment from ca.trustpilot.com
422 foleshill rd,boylesport shop the best out of most the bookies around here and town ,feel comfortable gambling at this shop,,they take the bets well and quick ,,the staff are sharp like Sarah and Claire, Emma,Gerrard as they spot some of my mistakes before the race goes off,not often but does happen ,the shop is clean ,the drink machines are clean,the papers are up properly .can't really fault anything .

Denise O Driscoll
25 August 2024
Comment from ca.trustpilot.com
I've recently signed up with Boyle Sports and am a regular user of their casino slots. Excellent payouts, no worries over withdrawal times and the verification process was quick and easy. Good clear app layout so you know what you're doing. A+ from me!

Paige Ward
25 August 2024
Comment from ca.trustpilot.com
The same problem as a few others, refusing to pay the £30 + £10 casino welcome bonus because of a ‘shared IP address’. I have never had an account with Boyle Sports and nor has my household. This phone is also brand new. Really disappointed in the customer service as they ‘can’t give customers any details about this issue’.

Fernando Bessa
24 August 2024
Comment from ca.trustpilot.com
I like to bet in live football games, specifically in corners but when a live game like today between Parma and AC Milan don't let me bet in corners for me it's enough..Milan it was losing, that's why they take out that option..Zero stars for this house.

Mark O Connell
24 August 2024
Comment from ca.trustpilot.com
The app that hates to see anyone getting a cashout on horses and doesn't even show up when first horse has won the app that gets over 1000 to have odds that they change every second

Jean Paul
23 August 2024
Comment from ca.trustpilot.com
The site is easy to use, no complicated betting. Liking the bonuses on the football accumulators.

David
23 August 2024
Comment from ca.trustpilot.com
Incredible customer service fast friendly and an overall excellent experience that makes betting safe easy and fun.

Alex Briggs
22 August 2024
Comment from ca.trustpilot.com
Awful, signed up as a new customer - placed a £10 and then they refused to give me the £20 free bet as per the welcome offer because of an ‘IP Address issue’.Have been using Bet365 for years with no issues, thought I’d try this lot … my mistake I guess!

F.
22 August 2024
Comment from ca.trustpilot.com
I signed up to this website using a promotion, deposited and placed a bet as per the T&Cs, and now they are refusing to pay out the promotion. They’ve listed a series of payment methods that wouldn’t qualify for the promotion, of which I used none, and somehow are still refusing to pay. We are talking about £5 or £10 here - not life-changing money. Go and use more trustworthy bookmakers

Ryan Healy
22 August 2024
Comment from ca.trustpilot.com
Its my go to app for bets on horses or football and it shows all upcoming events so I’m never gonna miss a race or a match it’s also very fun

James
21 August 2024
Comment from ca.trustpilot.com
Feels good to use doesn’t feel like a rip off so ye five stars

Thomas Defty
19 August 2024
Comment from ca.trustpilot.com
I've played some rubbish casinos but this might be hands down the worst. I don't know what strings they're pulling but the payout on the casino games is shocking. I spent a few sessions trying to get a bonus on a game, after a week I finally got one for it to only pay half of what my original bet was 😂. If you value you're time and money, try elsewhere.
Miss Emma J
28 September 2024
Comment from ca.trustpilot.com
Absolute joke..£450 and only got bonus feature twice and hardly paid anything. Avoid at all cost. I get that gambling is always a risk but the games are clearly not fair may has well hand over your money and not bother playing because that's pretty much what you're doing when playing on this site.
Absolute joke..£450 and only got bonus feature twice and hardly paid anything. Avoid at all cost. I get that gambling is always a risk but the games are clearly not fair may has well hand over your money and not bother playing because that’s pretty much what you’re doing when playing on this site.