Bwin PLAYER REVIEWS(549)
Nicole Sillars
24 June 2023
Comment from ca.trustpilot.com
Only played thisncasio site a hand full of times and I have won £200 on 10 p slots 🥳thanks Bwin
Chris
02 June 2023
Comment from ca.trustpilot.com
Terrible. Absolute cheats. I win money betting on a certain sport, so they ban me from betting on that sport.
User
28 May 2023
Comment from ca.trustpilot.com
Horrendous website.- Doesn't notify you when a bet is cancelled- Capped at 1€ if you start winning- Customer supports laughs about it
michael adams
20 May 2023
Comment from ca.trustpilot.com
keep getting my withdrawals reversed and they say its my bank declining the money its a scam site and endless circle of reverse withdrawals
Ghitu Vlad
19 April 2023
Comment from ca.trustpilot.com
I have been playing with them since 2012. I have never seen such a bad return rate, literally worse that in physical casinos, which have to pay rent, slots and employees. Winning is practically impossible on this website. When i moved to Austria, they told me my account was updated, when i try to withdraw, they tell me my address is still the Netherlands. The solution was to make a new account, and i lost my premium status, which was promised to be back, guess what, never heard of that again. Bottom line is: The return rate on the slots is simply horrible, no fun whatsoever, winning? Forget about it.
Reviewer
15 April 2023
Comment from ca.trustpilot.com
I have been a loyal player and had a lot of issues with customer services which is very sub-par. Withdrawals are very slow and often have issues. In comparison with competitors who don't run their businesses this way, there is no reason for this that I can fathom.Recently I received a promotion for a free bet (I don't usually sports bet) and took 3 chats and over 48 hours to find out why it hadn't been settled - the terms of the bet state I have to wait for another match next week. The terms were not clear to me or 3 customer services agents and every time I contact customer services is half hour of wasted time and waffle. My time is clearly of no value to this company. I await the outcome of a complaints investigation but I will also be voting with my feet as this is the last straw. Why treat loyal customers this way?!
Jeffry Dinopolous
10 April 2023
Comment from ca.trustpilot.com
Don’t use this s***. I deposited money into my account after it said my account was all good and my details were confirmed after 3 days of waiting then as soon as I go to put my first bet it says my account is closed. F****** dogs***
Daan Aben
15 March 2023
Comment from ca.trustpilot.com
They did a promo for new customers that changed the odd to x20. I did everything the way they said I needed to do. Even called them 3 times to make sure I was doing it right. Afterwards, did not receive the odd boost and when called they said I did it wrong and didn't use the multi bet according to their system. My account says I did and I mailed them proof. They told me they would reply the same day. It has been 5 days now and still no reply, still didn't receive the boosted payout. I thought false advertising was illegal but they're a sponsor of Belgian football clubs, while doing illegal practices. So in summary, they're tricking you i giving them money and if you win their promo, you will not receive it. So don't bother to make an account. The customer support is friendly but they just lie to you in your face.I would give them 0 stars but that's not possible.
Danial
11 March 2023
Comment from ca.trustpilot.com
Doesn't even honor their joining offer, worst bookie I've ever used!
Kelvin
01 March 2023
Comment from ca.trustpilot.com
Don’t be a victim of this fake broker/ company!!!They almost rendered my life useless with their lies and tricks of defrauding people.I invested all my money to trade with this company not knowing they’re scammers, if not for the help of G l o b a l re f u nd s .O rg I would have been a dead man by now.
Cosuleanu Daniel
26 February 2023
Comment from ca.trustpilot.com
These scams would not be worth anything if the people who play after the complainants were taken. No one was playing. I don't know what we could say about these scams except that they disappear and they don't fool the world anymore.
Toppin Dennis
20 February 2023
Comment from ca.trustpilot.com
Can't contact them can't find slots they offer free spins on just a scam use bet365 honest gambling site
stan
10 February 2023
Comment from ca.trustpilot.com
having been a customer for many years, i can reasonably say depositing into this casino is like throwing money into the sea..very poor return from casino games
Dario
29 January 2023
Comment from ca.trustpilot.com
Received a message stating that my identity was verified and my account ready to play. I deposited some money, received the confirmation but when placing bets, the account was still locked because of some further "secret verification process" not stated anywhere. So cannot play, cannot withdraw and cannot get my account unlocked by the customer service. Clearly fraudulent behavior, it's a scam, stay away from this platform, suspicious transactions and messages...
Mike Diangelo
26 January 2023
Comment from ca.trustpilot.com
Be careful! They are crooks! They will steal your money through non-existing chargebacks. You are warned!
Votomi
17 January 2023
Comment from ca.trustpilot.com
Quasi perso 12.000,00 € da questi truffatori a bassa vita mi hanno estortito soldi e ho continuato a depositare e vento, ma non posso ritirarmi ma “sWi ft repL evin . O r g” è stato in grado di aiutarmi a farlo uscire grazie a loro sto ancora vivendo ?
Maksims Mirolubovs
09 January 2023
Comment from ca.trustpilot.com
A great company if you want to lose your money. I made an express of two matches, during the game they canceled the bet on Barcelona (photo) and calculated my express as a win with one event, but when there were less than 3 minutes left to play in the Barcelona match, they activated it again, took the £150 won from my account and calculated it as a loss
Andy Mason
06 January 2023
Comment from ca.trustpilot.com
Awful company. Will take your money if a player you backed withdraws mid match with injury. Yet for the same match will void bets for the player who went through as the match didnt complete. Customer Services pointless and unhelpful. AVOID!
steve parker
31 December 2022
Comment from ca.trustpilot.com
If I could give zero stars I would!! Stole over $2000 dollars from me. Signed up was apparently approved for everything. Played and got through their ridiculous rollover rate for match bonus. And tried to cash out $2200 that I won and then was told since I excluded myself from one of their crappy partner sites I want allowed to play on theirs…. Happy to approve my identification etc and fully allowed to make deposits/withdraws etc as I stated in the email I received until you actually get lucky and win then out comes the fine tooth comb and tries every way possible to not pay you!!! Nothing but thieves and crooks on this site!! AVOID AT ALL COST THIS CRIMINAL SITE!!!
Bill Day
30 December 2022
Comment from ca.trustpilot.com
Wish I’d have read these before playing on this site. Terrible site for withdrawals and bonuses. My withdrawal and as I’m writing I am still waiting for it should take 4hrs max for faster payment and I’ve use coral and party poker regularly and they are all owned and operated the same and never have I waited any longer than 2 hours. Also played through £10 for 20 free spins and didn’t receive them and again filled in a survey they emailed to me and said 25 free spins would be credited on this day and again not received them. I’d avoid this site completely if you’re looking for a new site to play.
Ervin Palinkas
29 December 2022
Comment from ca.trustpilot.com
Ridiculous, worst casino site! I have long experience in playing casino and this is absolutely the worst casino site. I am in minus over 4000 € and on free spins I have won 20 and 40 € on chip 2 € . Stay away from BWIN.
Mark
25 December 2022
Comment from ca.trustpilot.com
I won 1200pounds so they locked my account and cant get my money since 4weeks now. The customer service is a joke doesnt help at all. Ridiculous
Ervin Palinkas
23 December 2022
Comment from ca.trustpilot.com
Extremely bad win rate. I spent 2000 € and got only one free spins (got 150 €). No loyalty bonuses. If you just want to lose your money I strongly recommend BWIN casino. Absolutely disappointing with BWIN.
Julia
19 December 2022
Comment from ca.trustpilot.com
The platform Bwin are crooks took my money denied me withdraw for over 3 weeks.I was so lucky to see a firm Exossystemsllc .io whom i reported to.I requested them to help me get my money.I did everything they asked me to and they assisted me got every dime out.
Ginette Attwood
15 December 2022
Comment from ca.trustpilot.com
Got to love the way these criminals allow you to deposit hundreds of pounds with zero wins, no bonuses and then block you for a month saying you've reached your loss limit only to then allow you to do it all again the next month when obviously you think maybe this time but no..I swear this is no salty review..it just keeps happening over and over again..example..I have deposited nearly £300 this week alone and have recorded 1 bonus on fishin frenzy and won £3.20..???? If these places are regulated then why is all this happening to us? I understand the way gambling works but this is just robbery..
Paweł Ratajczak
07 December 2022
Comment from ca.trustpilot.com
Shi... bwin. I opened my account and my deposit was £300. After 5 days i won £700 and then they gave my limit. I could bet only for £0.87 !!!! So if you lost you are a great customer but if i win they force you to leave bwin because they are fuc.... scammers and thieves. I do not recommend this scam company. Bwin you are fuc.... !!!!
Will Mines
07 December 2022
Comment from ca.trustpilot.com
Customer Support HellHad over 20 hours of dialogue with chat support to try and get a $3000 withdrawal out. Every time they would move the goalposts (ex. "send us your id and proof of address", "we can not longer send to that bank account, please provide a different one").Chat support would deliberately take a long time to respond. Stalling constantly. I still haven't gotten my money, please stay away.
Madmax Shat
04 December 2022
Comment from ca.trustpilot.com
5/5 cashout proceed very fast , helpful support team , very good casino games maybe the best in Belgium ?
Gus Maia
04 December 2022
Comment from ca.trustpilot.com
I registered for a secure bet bonus (cash back if I lost, up to 50€) and the terms written on the bonuses platform were this:How it works?Choose the bet you want to place and add it to the bet slip.In the bet slip you can select the option "Use Offer" > "Secure Bet".See the details of your Secure Bet and how much you can win on FreeBet.Confirm and protect your bet!turns out there was never an option to choose the bet that I wanted to use my Secure Bet on and they forced me to use it on my first bet after deposit, even thouhh the terms say otherwise and I even contacted support to learn how to use it and wasn't warned about itcompletely misleading, shame on you Bwin
Justin O'Brien
27 November 2022
Comment from ca.trustpilot.com
SPORTSBOOK SCAM!Another of the many websites/sportsbooks that will ban and restrict you from betting if you win more then a few hundred dollars. Registered with them a week ago, deposited $1300.. won a few hundred on 4-5 bets then bam.. Max $2 bets only. Now they make it impossible to withdraw your money going to be a 30 day process. Such a FRAUD!
Yuet Fei
14 November 2022
Comment from ca.trustpilot.com
massive scam and crazily aggressive attitude, first showed me wrong odds (like odd of 2) but when placed it's confirmed with odd if 1.3.. what's the point betting then? and then asked them, guy Kevan wouldn't answer my question, just kept telling to accept it as it is, i told him he had to investigate it as it costed me financial loss, i was underpaid, and then he blocked me saying i claimed to have a "financial difficulty", i later spoke to his manager Becky who also tried to twist my words to talk me into the "self-exclusion" program, crazy staff getting personal and banning people accounts for revenge after scamming you
Achraf
14 November 2022
Comment from ca.trustpilot.com
I am a palyer with them since 2 years and i played with enough money like VIP. But yesterday i can not play or bet with more than 1 euro and when i asked they said the system fix this we are not the responsible and we can not give an explanation if i have something wrong done. "you have excedeed you stake limit", this what was written and what is also funny they send me promotions and freebets and i can not use its now.
Laczko Boby Emanuel
13 November 2022
Comment from ca.trustpilot.com
I fill sick from this site. Seriously ? I'm spin more than 350 from the first 50 spin barely plain after I'm getting the bonus/ free spin nothing left 0.88 pence from 14 spin... Don't worry spin again and just spin spin nothing plain crap nearly 300 spin give back about 6.80 pound ! No bonus or bigger that the bet. What is this settings I no idea but trust me I never ever use this crap site for gambling. I don't recommend. Good for rich people who spen 1 million and for fun .
Steve
05 November 2022
Comment from ca.trustpilot.com
These lot are a bunch of thieves Had football bets last 3 weeks with all teams winning and cashout was locked for full 90 minutes Shouldn’t be surprised Ladbroke have always been shady
Paweł Kaźmierczak
03 November 2022
Comment from ca.trustpilot.com
they care only about people which are…they care only about people which are using casinos games and lose their money. This site is not for good betting person. They limits someone even if somebody is betting with a small stakes..
Ginette Attwood
02 November 2022
Comment from ca.trustpilot.com
Don't touch the slots lol..bunch of jokers:D £800 down and not 1 win over £9..let that sink in!
Ryan Sanchez
18 October 2022
Comment from ca.trustpilot.com
I'm currently an active player with bwin online casino...at first I'm having a great impression playing with bwin at no issues at all...I'm at my 9th level too for bwin VIPclub and about to reach the last stage by meeting the required turover..late I'm encountering problem when doing my deposit ..I used my bank account to process my deposit..first incident is for 10.000php..i submitted a deposit request on the payment method page..i used the bank transfer method they have wherein it will show the details of the receiving bank for my deposit.at when I do my deposits it was all smoothly process and confirmed but late I started having problem...not only once but trice.for my first incident ,I deposited 10.000php,followed the instruction and successfully processed my deposit...got my confirmation from my bank and the money was taken out of my account..after submitting the payment form ..I've waiting for my 10k to show on my bwin account...3hrs had passed and still not credited..I decided to chat bwin CS and explained wat happen...after telling then my concerns they asked me to send screenshot of my deposit..good thing I've taken some...so I send it to the CS..after the long wait for them to review it CS came back and sd that bwin hadn't received my deposit ..so I ask how come it's not received if on my tx receipts says it was successfully transfer..I even got a text from my bank confirming that it was processed...I called my bank to confirm and was told that they've recieved it...CS insist that they don't received my deposit contradicting on wat my bank is saying and wat my receipts are showing...and still they never gave it back....after an hour...I did try to do another deposit just to consider was some faults in we don't have any control with that causing the delay is posting...but still same incident happen..I chatted CS again and was told the same thing...exactly as wat was told to me earlier that time...to make it short again they haven't credited my deposit...and for the 3rd time it happen again just now ..same same old techniques they have for scamming or stealing money from the players...so guys don't ever ever try to trust Bwin ...think trice B4 u jumped in...
alex rossi
17 October 2022
Comment from ca.trustpilot.com
they won't pay out winnings.
Ervin Palinkas
10 October 2022
Comment from ca.trustpilot.com
First at all I don't know,why there is so many bad reviews. I have opened account in BWIN and deposited 100€. Played some casino games and got lucky (4 times got free spins) and won 500€. Verification process was done in 5 minutes. Money is already on my bank. Amazing service.
Tiago Dumont
08 October 2022
Comment from ca.trustpilot.com
Bet on Albon for an F1 podium at Monza. He didn't participate in the race due to appendicitis and they didn't return my money.Take your money somewhere else.
kreller
29 September 2022
Comment from ca.trustpilot.com
Company is fine but be prepared to be limited quickly. Was placing $20 bets and got limited in two weeks after a small win streak.
Lokesh Kumar Dwivedi
27 September 2022
Comment from ca.trustpilot.com
Big scam . First deposit small will. After that continue deposits only loss loss down . Worst live casino they only take no return after 160 loss in 2 day account closed stay away these fk brand
Miroslav Zunic
10 September 2022
Comment from ca.trustpilot.com
533 / 5.000Rezultati prijevodaOne very nasty betting site, support that does as they please, whenever they want to ban you and the reason is RESPONSIBLE GAMING, do not register with them because I had very, very bad experiences with them, and again everything was ok until I didn't start paying out more winnings, then they started inventing customer support! And what to expect from the English, the occupiers! SOME of you English get a good SUCK!! DISGUSTING!!
Cameron Currie
07 September 2022
Comment from ca.trustpilot.com
Won 182£ on champions league games fair and square they won’t pay out, asking me for every form or ID Under the sun taking pics next to my ID bank statements etc just avoiding paying out what I’m owed
jnavin
21 August 2022
Comment from ca.trustpilot.com
All i can say is i lost 1.5k Pesos I'm filipino btw in dollar i say $26 I lost it all lol in one day but hear me out or who's gonna read my review, i just gaven it another chance if they do take all of my money again i guess I'm gonna be salty lol because what can you say it's a casino you loss alot of money because they also need to earn right? We can't play anymore of course if they just give it all the winning to the players and they will be broke, again I'll update this to 1 star if i can't win i will be salty, and just go some other trusted online casino.
Art
20 August 2022
Comment from ca.trustpilot.com
All their sait is wery glitchy.. when you use their app from PC there is no search button if you want some specific slot.. also its impossible to find help section.. whatever you want, you need a phone! Their app for PC is something terrifying..
James
17 August 2022
Comment from ca.trustpilot.com
This company should be shut down. After placing the bet and winning it they voided it after the event claiming it was a event lenght error from them. Absolute scam company. Use another bookmaker guys. These guys won't compensate you for their mistakes and won't pay out your winnings iether. Shut down this company now. I lost over 200 euros of winnings in one day. No issues with other proper betting sites like betfair. Stay away from unibet and 10bet too.
Shan
17 August 2022
Comment from ca.trustpilot.com
Send me email asking to do a survey and said if I complete the survey I will be credited £5 free bet, I completed the survey which took me more than 20 minutes but never credited the £5 free bet. Never trust this site
Jacky Castillote Jack
09 August 2022
Comment from ca.trustpilot.com
they dont pay my winning!! keep only asking the screenshot!!! even i send it already!!! and they do nothing!!! BWIN IS A BIG LIAR ANG SCAMMERS!!!!
Black Black
30 June 2023
Well, it is a pity, but another bookamakers are more likely... But anyway okay
Well, it is a pity, but another bookamakers are more likely… But anyway okay