ComeOn Review

I won 3600dkr about 500euro.
When trying to withdraw i couldnt so i contacted support, and He told me that i cant withdraw full amount, since i Can only win 1000dkr since i didnt deposit, i won my Price with money, i won in free spins…which i could withdraw….
Dumb BS…cant be legal…
Will be contacting danish consumer legal advise department for guidance

Reply

When I withdrawal my money they told me upload the pan card image or driving license. When it's getting approved I am able to withdrawal my money.but when my pancard documents approved now they told me to upload bank statement then I am able to withdrawal my money.when bank statement approved I can't withdrawal my money then they told me to upload my driving license and my debit card front and back side image to upload with expiry date but hide the cvv number… So I am getting frustrated and I don't want to share my card details… Why they have need too much documents and card details….

Reply

The worst experience ever with ComeOn. First I had to fight for getting my balance added to my account. Secondly when i asked for refund, they said it will received in three days, later they added it in my balance instead of refunding back. Now from past 7 days, i am fight for refund, they don't allow to withdraw as they have a foolish capping of minimum withdrawal amount.
ComeOn doesn't want to refund they only give different excuses. Customer care support is pathetic.

Reply

stay away. i spent 500dkk in roulette and slots and not 1 win. keep away from this money grabbing casino

Reply

Hello,

I have very strange experience with these guys. I deposited via Neteller and now I want to withdraw. I have around 700 euros there. However the only available methods for withdrawal are MUCHBETTER AND TRUSTLY.

I`d like to withdraw via the same payment method so I decided to contact their support team. Unfortunately all the bad reviews for their support is true. Very slow and unadequate!

First I was on live chat, they told me they can`t do anything and advised to me write an e-mail. I wrote an e-mail and two days there was no answer. I sent another email-…and the answered me…to withraw via Neteller.

Imagine…like they dont understand what I `ve already explained to them. I sent another e-mails. They replied me that they are sorry….this is technical issue and now it`s fixed so now I have to request it. But I logged into my account and its the same- they didnt fix anything. I sent another email and they replied me to clear the cookies. But I cleared the cookies and it`s one and the same thing. And it`s already a week.

Guys, I dont know, do they have coordination in their support or this is just a method for slowing down the payment. Please, help me

Reply

They have started operation in India as well. From day 1 they have started cheating. i have deposited 10K & the same is not reflecting in my account. Poor customer support. Sent mail & tried to contact over chat no response. Stay away from this site.

Reply

Plus: Free best and Risk-free bets are not subject to wagering demands afterwards.

Minus: They never deliver freebets and risk-free bets automatically. You'll have to spend hour on hours in dialogue with their customer service before they have enough documentation (quailfying bet ID's, deposit documentation, correct formats in attachmentes etc) before you get anything from them. Your per-hour salary will be extremely low if you say yes to their offers! Also quite low odds compared to opponents.

Reply

Like others on here, I had money in my ComeOn account when they closed their UK operations and have been unable to get it back despite many emails that have been completely ignored.

Makes a joke out of their standard response to other reviewers to contact them by email or live chat as emails are ignored and there is no live chat!

I will be referring this to the police as theft if not refunded soon. I wonder how much money they have scammed from UK accounts by closing their UK operation.

Reply

they are scamming money, games not even working

Reply

I had money in my ComeOn account when they closed their UK operations and have been unable to get it back 3 months later.
I have emailed their support team three times now and never received a response, even one acknowledging that they have received my email. I cannot use live chat as there is no function on the website.

I cannot help but feel that ComeOn have stolen my money by closing up shop in the UK and ignoring all of my requests to get this money back.

Reply

Took 1000DKK and removed from my account after winning a bet. Impossible to get a hold of support to get an answer unfortunately.. Will change rating if resolved.

Reply

Still trying to get by money out of them of bout £40 since they closed their UK side. They are completely ignoring my emails and I don't know what else to do.

Reply

Waiting for withdrawals to be paid at almost 4 weeks.
Contact them every day for 1 and half week, every day the same excuse,but no solutions, the money doesn’t come to my account.
I have 2 250 euros in withdrawals.

Reply

Disgusting company.
You have to jump through hoops to get monies that you deposited
Basically Thieves

Reply

Without a doubt the worst bookmaker I have ever used and unfortunately as a problem gambler I have used pretty much every site there is. I opened an account over 3 weeks ago and made a £200 deposit. The site would not work on mobile for me so I withdrew my money and requested account to be closed because of my gambling problem. Since then I have been asked to send ID and bank statements 3 times. All 3 times documents have been accepted. As soon as this is complete the support team at ComeOn start ignoring emails. Eventually 3 days later they send an email completely changing what documents they need to process a withdrawal. I never even placed a bet on the site, closed account the same day it opened and 3 weeks later they are still dragging this process out. Accept deposits instantly but when it comes to getting money back the support team are absolutely pathetic. Whats worse is that senior management have been involved and said they would investigate this and it would all be resolved within 7 days. 10 days later and still nothing is sorted. The way this whole situation has been handled is disgraceful and I feel that even giving 1 star is 1 more star than is deserved here! You can even look at all the reviews and see the same crap copy and paste email from the customer service team pretending they will help out on all the complaints. Avoid this site at all costs and stick to the main large bookmakers with positive reviews

Reply

I want to share my horrible experience with this company. Not only their customer support is the worst I ever had a chance to deal with, but the head of the customer service and senior members of customer support are horrible human beings too.
As a problematic gambler, but the adult person i have to take responsibility for my actions and it was naive to think they would ever refund some of these impulsive bets i places. Although after playing for £20 a bet i went to placing all my savings of £500 pounds a bet and lost £2500 in an evening. That, of course, did not raise any questions from their side, because I was losing my money. They did not require any identity confirmation or documents for me to lose thousands of pounds, but when I realised I lost all money for rent and food, I contacted them. What they did in reply is for you to judge.
They closed my account and froze all the balance that i had there. £400 pounds that would've at least gave me a chance to survive till a next payday. They did not reply for two weeks at first, then told my complaint about asking to refund at least some of those out of pattern impulsive bets was not valid. The head of the customer service told my balance was already sent and will be with me soon. Then out of nowhere one week after they start sending me emails asking to verify my identity. Bank statements, proofs of address, pictures of my bank cards and so on. Every day a new email with new requirements. And that's after two people from their head office already confirming the money is on the way. Does not matter that i already complained to them it's my; last money to survive and I'm feeling suicidal. They only care about profit and don't think their customer's wellbeing or even life matters.

Reply

Great company with helpful customer support. I will play with these guys again.

Reply

I received a email out of the blue from this site telling me they are closing as from the end of September, as I am self excluded from all gambling sites for more than a year,
Any way I said I’ll give it a try totally expecting to be refused a bet
To my surprise the deposit was allowed to go through I won £200+ But was unable to withdraw as on there record I had a old mobile no and a email address which was about 18 months old, I wonder how they were able to contact me through my new email to tell me they were not expecting any more bets from the UK after September!!!

Reply

They have an a very attractive website, really easy on the eye and easy to navigate as well. Making deposits and withdrawals into my account is very easy, frankly I think they should be among the best eSports betting platforms. Furthermore, the customer service is pretty superb and offer great support.

Reply

Total scam reporting this site and the following facebook page Top tips -free football tipsters) message from Mike the man !! Of course, use whatever bookie you wish, but we base every bet on ComeOn games and markets.

The website is also very slow and buggy it awfull. I would have given you 0 stars but was not allowed…

Do not use it a scam total rip off. You have been warned!!!!

Bet Mike owns come on sports or is high paying affiliate for them..

Reply

Update – Emma whomever you are that answered on behalf of ComeOn on my previews review i have tried your live chat that it doesnt work since god knows how long so dont try tell me to contact you that way neither you have a phone number to contact you neither you answer your emails properly !!! SCAMMING COMPANY thats what you all are i couldnt even believe when i got told my account and funds are frozen and that will be final decision without investigating or anything there for i still wait on your supervisers to send me again a final answer with Reference number so i can report to Gambling commision in uk IBAS and MGA

Reply

Well reading this review and noticed there are similar problems on this ComeOn side with my account!! They take my money easily when you deposit it but , when you start winning they close your account and ask for your documents (proof of age , address, bank statements and driving license. ) this morning they ask for selfie with passport photo???? Never ever did that before. And still my account is close and have a chat with customer support this morning and ask if I still have any money on my account and she said yes £105,00 but we need to get all documents sorted before they can withdraw the money. All I want is my money and close my account with this silly shark betting company . Mike the man on Facebook making money out off us joining this betting company and his tips on in play food ball are terrible. Start thinking he make you win money in the beginning and then you loosing it all to ComeOn betting side . Clever work !! When I was working for Coral betting side I get £20 for every person signing on with coral . So start believe that he work for them and pocket easy £1000 every day on people signing on with them . I just speak my mind and hope you all know that if you have a problem gambling Commission to help with this and get this betting side to wake up and smell the coffee!!!! Watch out for this on Facebook people it calls ( Top tips -free football tipsters) message from Mike the man !! Of course use what ever bookie you wish , but we base every bet on ComeOn games and markets . ComeOn offers more in play betting markets and most cases on in play they offer better odds. Be careful people!!!

Reply

They steal money from you with terms they dont show you. It's fraud. Dont use this site to gamble. Customer service is very bad. Of all the sites I have used, this one is the worst.

Reply

Wont recommend comeon, and no this is no commercial but i would recommend betway over any sportsbook, friendly, fast, never had issues with payments or waiting more than maybe a day for full verification and money from site – bank within 48 hours.

I dont recommend comeon.com because i have sent ALOT of verification/documents about my withdrawal but they ask me to verify an old credit card i dont have anymore because i changed bank, besides that i proved.

– ID
– ADDRESS
– PROOF OF PAYMENT
– PROOF OF VISA CARD THAT WAS DEPOSITED WITH NEWLY
– PROOF OF TRANSACTIONS
-3D Secure visa transactions made ONLY and a whole bunch of more documents.

Still denied and rejected, they want this old creditcard to be "verified" even i told them its done by 3D SECURE and therefor i dont see any reason to verify something its old and not inn my hands anymore. I have verified myself with alot more documents than ex: betway

I also have full verified skrill and tons of other sports sites, i have never experienced shitshow like this from comeon, they are asking to far about things that doesnt even matter if you 3D secure transaction its a proof itself that the transaction is verified and validated by you.

All because of 1 card i dont have anymore but still ONLY deposited with 3dsecure…

Struggled whole freaking day with trying to verify my account when that is over, its always another thing they want to make it hard for you to withdrawal.

I strongly recommend betway over any sites, never had any problem and i had to give them less proof, if you use skrill you dont even have to verify yourself!

Stay away from comeon.com they dont care about you and people will stop playing at them soon.

Reply

Signed up and sent all my documents (proof of age and address) which were all verified the next day. Still didn't let me deposit so thought I'd wait until the next day but even then it still asked me for age verification which I sent twice both times being approved so closed account that evening. Would have won the bet I was going for aswell, proper gutted!

Reply

Have the same issue as most. Withdrawal. Was depositing and playing(loosing) no issues the moment I have winnings and try to withdraw theres verification issues… I resolve this my account has now been shut by the casino pending further review. And everytime I go on line chat get the same run around answers they owe me money which was won fair.and are dragging there feet in opening my account to let me withdraw. No doubt it will get opened…when is the question but the next problem I fear with be withdrawal method.. what is the best solution as I had enough of this connig casino.

Like I haven't tryed that step everytime I do I get the same pre written stuff back. Just like your pre written response to any compliant against you. By far the the worst company I've ever felt with and would erge people stay away from the company or anything to do with ot. Staff are clueless aswell and so unhelpful and rude.

Reply

Tried to make a subject access request through live chat but the agent refused to process it. Kept saying I needed to email a specific person despite the ICO clearly stating "The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject access request to you verbally or in writing. It can also be made to any part of your organisation (including by social media) and does not have to be to a specific person or contact point."

I advised the agent of this but they continued to illegally refuse my subject access request. If they cannot even get basics like this right how could anyone trust them with their money?!

Reply

The website is great with a simple layout, very easy to use and navigate through. They offer a very good betting experience. The customer service is very superb. Making deposits and also withdrawing is fast. The in-play and live events betting is very easy to use and on top of that, pretty fast.

Reply

another ten days have passed. you keep ignoring all my emails.

this is insane. you owe me money. where is it?

Reply

Today I received a physical mail with an ad with the following wording (paraphrased from Norwegian to English): "Summer is finally here! We've added an proper and great bonus on your ComeOn-account! Deposit 1000 NOK and play for entire 1500 NOK! Chill!"

Okey I thought, seems like a good deal I thought, but is there a caveat? I looked at both sides of the ad, no little "* terms and conditions apply", no "35x wagering requirement" or anything. So I logged into the casino to find out more.

When I clicked 'Deposit' I'm met with a large "50%", a heart and "Deposit bonus. 50% bonus. Use this 50% deposit bonus. Good luck!" and a big green "Deposit"-button underneath. No button or information anywhere about any terms of conditions. Lots of people from this campaign at this stage will deposit money without knowing what kind of terms they are accepting.

So I went to the comeon.com terms and condition page. At paragraph 2.38 it says (I've translated from Norwegian to English): "All bonuses, campaigns and sepcial offers have wagering requirements." It goes on, but says nothing about what the wagering actually requirement are. Not in the paragraph and not on the entire 10+ pages.

I contacted chat and asked the chat agent about what wagering requirement this bonus campaign had. He apologized that there weren't any way to find out the wagering requiement or other terms and conditions for that bonus. He said bonuses usually have a wagering requirement between 30-35 and after a while said 25 for the bonus I asked for, but I'm still not sure what the wagering requirement actually is as it's not written anywhere on the site itself. In addition he could not find my bonus anywhere as it hadn't been 'activated yet'. Which is ironic because it's often important to know the terms and conditions before a bonus is activated.

Summerized this is quite predatory and possibly illegal tactics. You send out thousands of mails to thousands of norwegians whereas most are not aware of their hidden strings. Then you get them to log into their acount where they are greeted with a huge bonus graphic and only a deposit button with no way of finding out it's terms and conditions. It's metaphorically like a spider who has spun a spider web and is luring it's victims to get stuck and trapped in it.

Would love to report comeon.com for predatory and misleading tactics to some kind of agency, but I know how waterproof these casinoes are with their headquarters in Malta, their requirement that court cases has to be done under Maltese law and so on. So all I can do is to write this review to warn people away from comeon.com at all cost and advise people to stay away from them.

Thank you for reading.

Reply

Absolute scam. Impossible to withdraw your money. Deposited with Visa Debit but cannot withdraw with that method. Suggested Skrill but need to deposit more money through that method to withdraw funds. I cannot deposit money into Skrill for whatever reason. Total joke. Avoid!!!!!!

Reply

Total scam i had closed my account and then opened another account with them placed my bet they told me my account was closed dew to multiple accounts which is nonsense as i only had 1 account and if the bet wins it is frozen in the account so then i asked if i could cancel the bet and return the funds they have said no but i can open the original account which i have declined so they are keeping the money which to me is Theft they should have cancelled the bet and returned the stake as they did take the bet never again

Reply

Was happily betting away and winning. Now all of a sudden when they know they will have to pay out my account has been limited to £5.00 maximum winnings per bet. Absolute joke will not be using again and will go back to my previous betting accounts that i can trust

Reply

Brilliant site love the sports and games brilliant customer services too

Reply

Hi All,

I would like to offer my experience with Come-on!

I currently have deposited £1140 into my account and won a massive total of £46,000+ without any wagering requirements or Bonus'.

Currently I have contacted them numerous times on Live chat and the same response occur. just with a different name. I then submit a screenshot of the issue of the withdrawal page that an Error message keeps Occurring. I have emailed numerous times in regards to this and yet to receive any response that this is being resolved.

I'm unsure where to go with this as £46,000 is a lot of money and life changing for myself. I have reviewed all other reviews and it does not look promising.

I would appreciate everyone's thought's.

Reply

Scammers!!! Be aware!!!!

Reply

Support chat seems to be pretty good some days, other days when i actually have money on casino site and want to cash out, the cashout side only reloading! It ending up waiting 45 minutes in chat queue before i just play it all and rip, what a bad caisno site!

DONT USE!

Reply

Bad doesn't even begin to cut it when it comes to ComeOn Casino.
Accepted the casino welcome bonus of 200% against my better judgement and these reviews, only recieved 100%. When i asked customer service they said they have 2 offers and i accepted the 100% one instead of the 200%.

This couldn't be changed of course.
So i simply cancelled my bonus and withdraw my money, thinking oh well biggie.

Then it turns out that you can't withdraw money without wagering it 1x first. This isn't made clear when you deposit, it says you can withdraw your funds but when you do it they will cancel the withdraw.

Biggest scam ever. How this company was granted a Swedish gambling licence i will never know.

Reply

Ithink they wil be market leaders in eSports betting soon! always provide great customer service

Reply

I prefer to play here. Easy withdrawal , pretty good support, attractive site.

Reply