Grand Mondial Casino PLAYER REVIEWS(1098)
R.M
17 January 2024
Comment from ca.trustpilot.com
it's lots of fun I would recommend it to anyone easy straight forward bonuses, just not enough no deposit free stuff well not for people who play lots and spend lots. Easy deposit and easy withdraw system.
G.D
17 January 2024
Comment from ca.trustpilot.com
I played daily. My rewards progress was mysteriously reset, my streak, my history of my rewards and streak. Across all of the many emails I questioned them in, I got no answers and no compensation. Waited to speak to a agent in online chat over 20 minutes every single time. I like this casino but I’m looking for a different one after all of that.
Joseph Darlington Mensah
17 January 2024
Comment from ca.trustpilot.com
My only problem during the years with your worldwide casino is the delaying of redrawals Kindly try and make it instantly or just 6 hour's is enough
S.L
16 January 2024
Comment from ca.trustpilot.com
I feel great to get free spins on promotionsAlways great customer serviceI always enjoy playing
S.P.
16 January 2024
Comment from ca.trustpilot.com
I was asking for assistance and they delivered great service party on
L.C
16 January 2024
Comment from ca.trustpilot.com
Great games.Great wins.On point customer service.Fun daily bonus.
Qanon
16 January 2024
Comment from ca.trustpilot.com
I asked customer support to remove all bonuses from my account so I’d be able to withdraw if I won any money. (I didn’t want to be locked in to a bonus requirement.) I ended up winning $1000 on my second deposit and now I can’t withdraw because they didn’t remove the bonuses as I had requested. This casino is shady and behaves in criminal and predatory ways. I will be filing a police report and reporting the matter to the Ontario gaming commission. BEWARE! THIS CASINO IS FRAUDULENT!
Brandie
15 January 2024
Comment from ca.trustpilot.com
love this casino play it everyday the members rewards is fantastic as a gold member . I'm cashing out regularly
R.M
15 January 2024
Comment from ca.trustpilot.com
wondeful contest, great experience on many game.very nice presentation on your site
S.M
15 January 2024
Comment from ca.trustpilot.com
The games are good, the customer service is great but the one thing that I really, really frustrating is that funds cannot be withdrawn to the card I deposited with and yet your terms and conditions say that by obligation some or all of the funds must be sent to the card used for deposits....... And, I have still not received the $50 that was not included in my $1200 withdrawal. Only $1150 was paid to my bank account.
Dcon
15 January 2024
Comment from ca.trustpilot.com
Won about $6K and although was only able to withdraw $4K a week they did process the $4K on the first Friday following my request. The process for getting verified was rather annoying and the online chat support is almost useless - a computer repeating the same responses over and over. All in all a good site with lots of game options and actually will pay out. Also lots of bonuses too.
A.V
13 January 2024
Comment from ca.trustpilot.com
Like the choices in slots, usually let's you play awhile to keep interesting.
P.V
13 January 2024
Comment from ca.trustpilot.com
They are good games and everyone is there if u need help and I get statements on what I've deposited
C.S
13 January 2024
Comment from ca.trustpilot.com
Great site good team amazing games with actual payouts
B.A
12 January 2024
Comment from ca.trustpilot.com
Still haven’t received any offered free spins, everything is with a purchase. False advertising through my email address again. Abilleenjo .I would like a $5-$10 credit to help ease my anxiety for recovery of having to go back into the account for nothing(false advertising)
M.B.
12 January 2024
Comment from ca.trustpilot.com
I get it’s all up to chance but some games seem to really keep you on the hook and when they do blow it’s very little win. The rewards riches gives me better luck next time more then anything and when I’m putting money on casino account and still getting no rewards it get mad a bit frustrating. I’ve had a cpl decent pay outs. But maybe I just need a break because I don’t seem to be winning in the last good amount of months unfortunately. I’ll still play, just can’t as much.
S.L
12 January 2024
Comment from ca.trustpilot.com
It would be nice to receive more free no deposit options and for them to just be put into your account sothey don't expire.
Khay Ohh
12 January 2024
Comment from ca.trustpilot.com
Its a legit site,better than any other casino online ive been on.thats real talk!.
J.C.
12 January 2024
Comment from ca.trustpilot.com
This site is amazing the game reward riches it a great atachment you won't regret it
M.S
11 January 2024
Comment from ca.trustpilot.com
The games don’t pay anything very difficult to win something so I can withdraw some money back in my bank account..
Y.F
11 January 2024
Comment from ca.trustpilot.com
Really a nice site to play slot machines with complete security and peace of mind. Easy-to-access technical support when needed! I have been registered there for several years and the platform has always been functional.Collecting money is as easy as making deposits and always within a deadline, plus there are often promotional offers and freebies!
M.L.
10 January 2024
Comment from ca.trustpilot.com
they say there offering free gifts in play, but most of the time 8 out of 10 its better luck next time or it freezes and u get nothing. as someone who plays often i would expect more other casinos offer more.
Ricky Logan
10 January 2024
Comment from ca.trustpilot.com
Payout time-frame is on point three days can't complain
C.L
10 January 2024
Comment from ca.trustpilot.com
I've been playing grand mondial for years..its one of the casinos I trust...everytime there has been a problem it has been fixed right away no issues..
R.M.
10 January 2024
Comment from ca.trustpilot.com
Awesome loyalty points, and great bonuses
B.Possberg
09 January 2024
Comment from ca.trustpilot.com
You send out letters to welcome your present and past customers to let them know you haven't forgotten them and that they mean a lot to you. This is how I feel when I receive one of them.
S.C
08 January 2024
Comment from ca.trustpilot.com
I got wining big jackpots on game later wining gold rush s c won 30000$ game for me thx you from samnang chum
C.D
07 January 2024
Comment from ca.trustpilot.com
Tried other casinos and was to happy with they run. When I ever asked for help I got answered exactly what I needed to. Love all the games. Promotions are amazing. I’ve told lots of my friends.
S.D
07 January 2024
Comment from ca.trustpilot.com
Like different games can't think of everything that I am disappointed in at moment
F.R
06 January 2024
Comment from ca.trustpilot.com
Out of all casino rewards its the only casino i hd a collect from bt has ups n downs too
D G
06 January 2024
Comment from ca.trustpilot.com
OMG thought they were good.... NOPEIf your game ever frezes during free spins..You know what they can't figure it out????And try to blame you.
A.S
06 January 2024
Comment from ca.trustpilot.com
Resnoble chance of winning. Good promotions. Good selection of games.
M.W.
04 January 2024
Comment from ca.trustpilot.com
You have all the games I like to play. I like your promotions. I will say however that I do wonder about when you spin 100 spins without hitting a bonus I have in actual fact spun 150 at most and still not hit the bonus or free spins that would be the only thing that would put me off playing at your casino.
A.L.
03 January 2024
Comment from ca.trustpilot.com
love the VIP member program with all the extra free bonus can’t complaint , great job all Team members !! 💪👍
J.S
02 January 2024
Comment from ca.trustpilot.com
Playing the games is great and good service thru the chat site answer any questions I have very well set up thx.
P.A
02 January 2024
Comment from ca.trustpilot.com
I like your online casino and enjoy the many games one can play.I don't like how you can not deposit my winnings into my account that I use to pay and play in your casino 😒 I could only communicate with your machine 😔 which would not tell me how to add a different bank account for you to pay me my winnings, so eventually I lost my winnings by playing them off in your casino 😒. Your customers should be aware of this so they don't fall into the same seemingly trap of not being able to collect their winnings.
M.T
02 January 2024
Comment from ca.trustpilot.com
Always a good time playing on this site. I've never had an issue with depositing or withdrawals.
D.B
02 January 2024
Comment from ca.trustpilot.com
I cannot play anymore because apparently I owe money on my account from 5 years ago. I had been playing last year then all of a sudden I owed money from 2018. This doesn’t make any sense and when I cancelled my accounts I still receive bonuses in the mail that I cannot use.
Holoto chishi
01 January 2024
Comment from ca.trustpilot.com
This game is genuine unlike other where there is fake game,the pay out doesnt take time to process..as an indian i was having trouble depositing but i wrote to them once about it and they made depositing easy by means of upi,not sure if they changed because i wrote but it was good that they made depositing easy for indian
A.W
30 December 2023
Comment from ca.trustpilot.com
No holding back ..a little dissapointing 150 spins on that megawheel waste of 10 dollars should be a few choices on your 150 spin deal
L.C
30 December 2023
Comment from ca.trustpilot.com
Love the different games. You get rewards for playing and for your birthday 🎂. I love rewards. Just wish the cashout was same day or even the next day. Other than that, I like it here. Been playing here for a few years.
D.T
29 December 2023
Comment from ca.trustpilot.com
I enjoy playing games on mondial. Thankful for the gifts sent.
S.H
29 December 2023
Comment from ca.trustpilot.com
I love the games. I cannot tell you how much I love the little elf game!! The casino runs fantastic! I tried the Canadian casino and didn’t like the super long loading time and the games graphics were not great.
P.L
29 December 2023
Comment from ca.trustpilot.com
Very helpful customer service and the perks in loyalty points are excellent always the bonus comes thru when opted in and overall my favorite casino online by far
D.M
29 December 2023
Comment from ca.trustpilot.com
Great games and great customer service representatives who are always very helpful anytime you need help with any problem.
C.V.
27 December 2023
Comment from ca.trustpilot.com
I'm so grateful for who are good.. thank you happy holidays all.. n happy new year :)
N.T
27 December 2023
Comment from ca.trustpilot.com
It’s been awhile since I’ve logged in and played. I was pleasantly surprised to see the daily gift promotion. It has me logging in very frequently just for this promotion. I get paid tomorrow and have been anxiously awaiting so I can see the daily deposit promotion
Justin Kaytor
27 December 2023
Comment from ca.trustpilot.com
good games quick replys with support and usually pretty reasonable with working with yeah if you forget to opt in to promo
N.G
27 December 2023
Comment from ca.trustpilot.com
Great for me no problem,I enjoy this game,I always look forward to the promotion.I hope I win too..
galaxy kid
17 January 2024
Comment from ca.trustpilot.com
I was very disappointed when I logged in to my account to see I had to buy a reward riches prize. I bought it. I usually get a prize every 12 hours. just to find out I still wasn't eligible for my reward until 24 hours. I had a streak goung as well and I think I lost it. I log in regularly and deposit regularly and play regularly daily. i don't know why this happened. very disappointed in this. I tried talking with a live chat but it seemed like I was talking to a computerized robot. 😒 my answers weren't answered.
I was very disappointed when I logged in to my account to see I had to buy a reward riches prize. I bought it. I usually get a prize every 12 hours. just to find out I still wasn’t eligible for my reward until 24 hours. I had a streak goung as well and I think I lost it. I log in regularly and deposit regularly and play regularly daily. i don’t know why this happened. very disappointed in this. I tried talking with a live chat but it seemed like I was talking to a computerized robot. 😒 my answers weren’t answered.