King Billy Casino PLAYER REVIEWS(203)
Mark Shifty
10 June 2024
Comment from ca.trustpilot.com
Awesome great service
Mélanie Fortier
09 June 2024
Comment from ca.trustpilot.com
Don't play at this casino, they will only steal your money. The return rate is ridiculously low. You'd better put your money into the garbage that I deposit at this casino!! In 1 week at the stake casino I won more than in 6 months at King Billy!! And don't go talk about this ridiculous RTP at Kingbilly casino, they will give you a pre-written text on chance. However, there are limits to being unlucky when you deposit about $500 a day!! In the end, they will be more loser than me to lose me as a customer! There are limits to everything and this limit is now reached!And they pay the players with free spins if they vote for king billy as best casino on ask gambler!!! (With as condition 25$ max win 🤣🤣😂)
Samantha Green
08 June 2024
Comment from ca.trustpilot.com
Well i won around €5000 and started verifying my account, but it got always denied, i explained my bank statment that is linked to my debit card, but always denied saying they need this and that, so i gave up and said it dosnt matter i will Just play my winnings away.. As it had already been 2 days to try to verify my account.. So i played my winnings away, as i was not going to play there again due to verifacation problems, after my winnings are gone, i think the Day after, i got an email saying my account ís verifyed!! I didnt send in any new id or papers....and my winnings gone, they could not offer me anything for this problem no bonus money all i got were 13 free spins.. And my account was approved by papers they denied before!
Mamido Khalifa
04 June 2024
Comment from ca.trustpilot.com
Has any UK players manged to actually receive their withdrawal from kinghills casino ? If yes how long did it take.? Many thanks
Keely Smith
02 June 2024
Comment from ca.trustpilot.com
Kingbilly is the absolute best definitely recommend everyone is wonderful here
Steven
29 May 2024
Comment from ca.trustpilot.com
Easy and quick to deposit and withdraw money. There are heaps of games to play and everything works very well. Customer service is also very good as they respond quick to any concerns. I have been using this for 2 years, never any issues.
Emma stokes
27 May 2024
Comment from ca.trustpilot.com
I am so happy to play this casino it has great games great customer service and great withdrawal process very very fast this is my number 1 recommended casino
Ange Taylor
25 May 2024
Comment from ca.trustpilot.com
Fast withdrawals and amazing staff who are always friendly, helpful and generous.
Lisa Marie Pierce
22 May 2024
Comment from ca.trustpilot.com
I really enjoy playing at King Billy. I've have always enjoyed my time there, even when I lose.. the platform is well done and easy to navigate. I did get a little bit frustrated when verifying my account so I could withdraw, but in the end, as soon as I was verified, I the money was in my account in less than 5 minutes. Fastest withdrawal I've ever experienced. I would definitely recommend it to anyone!
Melanie
15 May 2024
Comment from ca.trustpilot.com
I was playing with a coins bonus with 30x wagering when I hit 900$. when I reached the wagering required, i was at 850 and it suddenly drop at 300$!!$ then I reach the customer service who answered : « In the chat you receive free bonus that are available for your account and these bonuses can be different, so the conditions are also different and it is mentioned in our Terms and Conditions:2.6 No deposit bonuses, that are not mentioned in General Bonus Terms and Conditions, offered to players by the casino staff (i.e. the support department, etc.) may have different conditions applied that have to be clarified by players prior to using the no deposit bonuses. » . But before to ask the bonus I read all the conditions of the casino and nowhere they talk about max win or different conditions! And when they give the bonus on the chat they never talk about that!! So later I test and ask for a bonus on the chat and ask for the conditions of this bonus and this is what I get as answer: « Unfortunately, I don't have the ability to comment on the details of the bonus that covers the deposit. » I have played many thousand dollars in that casino and almost never win abd then I win with bonus cash and they remove the money!!! I feel like if they are stoling me!!!!! The but the conditions they whant whenever they want !
Enajd Nelaj
13 May 2024
Comment from ca.trustpilot.com
Best ever , fast and goood in withdrawal
Tiffany
13 May 2024
Comment from ca.trustpilot.com
Withholding my winnings of $2000. I have tried to contact support sending over 12 emails, and they do not read it - because they keep asking me the same thing over and over. They do not understand what virtual visa debit is, and are requesting me to send them a bank statement for this account. The virtual visa debit takes money from my chequing account - it is not a standalone account, and I do not have a card associated with this account - only a number and cvc They are using this loophole of me not being able to provide a statement as a way of keeping my money. This is my money they are taking, I would have played on their site and continued to gamble, but they are withholding all my winnings. The kicker is - they approved my bank statement yesterday and sent me a small portion of money yesterday - and now because the winnings are more substantial - they are now saying I need to submit more documentation. Why are the standards different every day?
Tiffany
10 May 2024
Comment from ca.trustpilot.com
I have been trying to get verified, but they are asking for a document from my bank which my bank does not provide. I used virtual visa debit for my first transaction, and interact transfers for all of the following transactions. The virtual visa debit transaction shows a different amount on my bank statement from the casino transaction. They are saying I must provide a copy of the correct transaction - which the casino charged me a different amount so HOW CAN I?I am frustrated because I finally won after depositing $1500, now they are trying to hold my winnings and saying that I must submit something that does not exist. I have deposited over 20 other transactions, which I have records of, I have provided them with my drivers license, proof of address and bank statements showing all of the other transactions. But because I cannot provide something that does not exist - they are withholding my money!
Kirsty Richardson
10 May 2024
Comment from ca.trustpilot.com
having no money and then getting a bonus amd winning big
david o callaghan
08 May 2024
Comment from ca.trustpilot.com
My recent experience with King Billy Casino has has been absolutely appalling. As a player, I expect transparency, fair treatment, and reliable customer service from any online gambling platform. Unfortunately, King Billy Casino fell short on all fronts.The most alarming aspect of my experience was the unexplained reduction of my account balance on multiple occasions, totalling 1280.Even after many attempts to seek clarification from their customer support team, I received vague or misleading responses that failed to address the root cause of the issue. This lack of transparency and accountability is deeply concerning and raises serious doubts about the integrity of King Billy Casino's operations.Furthermore, I have ample evidence in the form of screenshots documenting the deductions from my account, which I am more than willing to provide upon request as I’ve told their team multiple times. These screenshots clearly demonstrate the unexplained reductions in my balance, further highlighting the need for King Billy Casino to provide a satisfactory explanation for their actions.Even if, and that's a big if, the deductions were somehow justified, the fact that King Billy Casino has the ability to deduct such large sums from players without clear communication or accountability is shocking and unacceptable.Also once Ling Billy Casino had finished taking money from my account without warning or reason, that was when I was able to withdraw. By then they had taken all but 20(the deposit I made). I find this aspect particularly suspicious as I had submitted the same documents that were necessary to be verified multiple times and it wasn’t until they had taken what was left of my winnings that they verified me with the same documents they deemed unfit before. This money was not locked in the bonus. Again I have screenshots to prove.In light of my experience, I would strongly advise other players against using King Billy Casino. The lack of accountability and disregard for player concerns displayed by King Billy Casino is deeply troubling and warrants further scrutiny from regulatory authorities and consumer protection agencies. I will be contacting such agencies with information on what has happened and also contact the provider of the games I played to let them know the character of the company their in business with.
Jason Foster
04 May 2024
Comment from ca.trustpilot.com
The team that helps run this casino are truly amazing at what they do! Their very guick at answering and sorting out what is needed for you. The slots they have on this casino are great! Heaps of bonuses never any issue or lack of lag like some other casinos, ! highly rate kingbilly casino it is my favourite by far.
Kelly Betts
02 May 2024
Comment from ca.trustpilot.com
Very good casino. Top games. Winning from the get go. payout through bank transfer from beginning of the process till money in my bank account it took less than 24 hrsOverall impressed
Daniel Burton
01 May 2024
Comment from ca.trustpilot.com
Once you have been verified through them which isn’t hard at all just provide all the information needed in pdf format. You will have no problems getting your pay out..
Kirsty Richardson
28 April 2024
Comment from ca.trustpilot.com
Fast and successful withdrawalReal money Australia accept
Rd
21 April 2024
Comment from ca.trustpilot.com
This is my favourite site to play at payouts are fast game selection is beyond .. i love playing at king billy and it deserves 5 stars.
Peter “Daizors ”
17 April 2024
Comment from ca.trustpilot.com
Fast and easy to deal with, no issues
Venetia Angeli
16 April 2024
Comment from ca.trustpilot.com
Is the best casino kingbilly 💯for fast withdrawal and bonus every day every deposit and vip customer extra bonus ... perfect vip.manager ❣️🙏
Daniel Charest
12 April 2024
Comment from ca.trustpilot.com
Great casino. Fast withdrawals lots of awesome games. Great staff and lots of bonuses
G U
09 April 2024
Comment from ca.trustpilot.com
Put your money in the garbage, it will be better than to deposit in this « casino ». Never win! Totally ridiculous! The same games winning big all the time in other casinos are never winning there. I have the feeling that they are stoling me try that much they just grab the cash and never Win. Ok no sorry, the only time that we win it’s with the bonus free spins, but as soon as they’re finish you lost everything. If you have To chose to put your cash in the garbage or deposit in this casino, go for the garbage ! Better investment
liam ofarrell
09 April 2024
Comment from ca.trustpilot.com
It’s easy to withdraw and really fun
Donald Olivier
08 April 2024
Comment from ca.trustpilot.com
I wan. Fast and easy payout.The best I played so far.
jbt
07 April 2024
Comment from ca.trustpilot.com
Most shocking experience I've ever encountered find somewhere better to donate your money 💰 👍Janet is the worst customer service agent I've ever encountered and has no human decency. Would be better off being replaced by an ai agent.Seriously, find a casino with at least half decent staff 👍Crooks running this joint.
Kellie
07 April 2024
Comment from ca.trustpilot.com
Very good customer service and you don't need to wait for long till you have a response, great games and bonuses , I've really enjoyed it
Keely Smith
07 April 2024
Comment from ca.trustpilot.com
I absolutely love this casino the games are great and the staff are wonderful!
Christian Sprenger
03 April 2024
Comment from ca.trustpilot.com
Kingbilly is one of the best casino! There are a lot of Providers and Games and the support are very nice. The Deposit and cash out methods are safer then safe and the licens is more then good!
Kirsty Richardson
02 April 2024
Comment from ca.trustpilot.com
bonuses everyday that you can receive by email and text. i have deposited on with this bonuses with no drama withdrawaling is easy when zoir documents are inlined
Venetia Angeli
01 April 2024
Comment from ca.trustpilot.com
Excellent special vip support and chat live all good service
Dave Scherr
31 March 2024
Comment from ca.trustpilot.com
I've played Moneyfest on 5 different sites and have seen theft, heard lies and lost everything. But to watch the bonus round, which is your one and only destination, keep the spinners rolling for over 3 seconds until the perfectly scattered safes had all spun down, eliminate me by stopping on a blank reel, was sickening. This site rarely pays out any bet over $2.50....it just takes it, until you drop your bet of course. I had bonus spins on Aloha Elvis, that would have paid over $1000 at a bet of $1.80, but that kind of spin only happens at .16c.
Bonnie Madge-Brady
29 March 2024
Comment from ca.trustpilot.com
Impressive customer support and communication. Kind, helpful and understanding
a merritt
28 March 2024
Comment from ca.trustpilot.com
well its a great casino i havent been here for awhile but it is sure great to be back , thank you all
Samuel Jomphe
25 March 2024
Comment from ca.trustpilot.com
17k cash out on a Friday night and was in by Monday morning 10;30 am !! Niiice one
Elias Demetriou
24 March 2024
Comment from ca.trustpilot.com
Great casino! Amazing selection of slots and super fast withdrawals!
Daniel Honeysett
23 March 2024
Comment from ca.trustpilot.com
Great game selection and service
Yvonne King
22 March 2024
Comment from ca.trustpilot.com
After many bad experiences with online casinos, King Billy was recommended by a friend. I signed up in 2021 and right from the beginning my experience with King Billy was exceptional!! Customer service is beyond reproach. I recieve free spins and cash bonuses almost whenever I ask! Withdrawl times are possibly the quickest I have ever known.I honestly highly recommend King Billy
Tearca Tearca
13 March 2024
Comment from ca.trustpilot.com
Scammers they will steal your big winnings,if you win more than 1000 euro your done if you have any max win better leave it in the balance just like it was demo mode stay away thats what they did to me
Mo
11 March 2024
Comment from ca.trustpilot.com
On the live game roulette table which say maximum bit $4000 and is adjusted by each casino on the game provider, I placed $2000 bet and it removed my bit message coming up "exceeded my personal preference limit" which I did not set any limits and it was a winning bet too. after asking the agent on the chat about the issue telling me oh the limit is only $1500 and I asked why they did not adjust the limit on the table and he says oh it's the game provider's setting and I said I have played on other casinos and each casino can adjust their limit on the game provider's table and they came up with more excuses . I'm not sure how this casino got such a high ratings for nothing. They removed my winning bet and they were not even willing to pay for the rest of the winning even which it was $1500 according to their own limit even. Their limit not accurate on the games and very small. This casino should not be operating in my opinion. Every one stay away from this place for sure
Wendy
05 March 2024
Comment from ca.trustpilot.com
I put in a withdrawal for $20 yesterday and they are saying there is no record of it and the money is not in my account to play. SCAM ALERT THEY STEAL YOUR WINNINGS
Paul Ovetchkine
03 March 2024
Comment from ca.trustpilot.com
No major issues overall. Fast deposits w/ credit card and crypto. Withdrawals within 2 hours with crypto. Make sure to do full account verification before you get too serious. Can take a very long time.
Andrew
03 March 2024
Comment from ca.trustpilot.com
Fast withdrawals, customer service extremely helpful and fast solving any issues. I’ve played at King Billy for a few years now I’ve never had a withdrawal not pay. This is the only place I play
Chris Cameron
27 February 2024
Comment from ca.trustpilot.com
Always greats games, service and experience with KB
Neville Maroon
24 February 2024
Comment from ca.trustpilot.com
The best online casino in the world by a massive amount.
Lia.T
22 February 2024
Comment from ca.trustpilot.com
Great online casino. Big wins & great bonuses.
Amanda Ball
21 February 2024
Comment from ca.trustpilot.com
Having a good win and the very easy and simple withdrawl process.
Kaye Brooks
21 February 2024
Comment from ca.trustpilot.com
There a lot of games and the withdrawal is very fast!
Bella
10 June 2024
Comment from ca.trustpilot.com
Vote for Kingbilly Casino Ask Gamblers Awards for best casino. 🏆 This casino really deserves the win.
Vote for Kingbilly Casino Ask Gamblers Awards for best casino. 🏆 This casino really deserves the win.