General Information
Ladbrokes was one of the first bookmaking companies to be founded, dating back to 1886 when they were established by a Mr. Schwind. Originally commission agents for horses trained at Ladbroke Hall, the name stuck even when operations moved to London. It was not until 1902 that they were to become known as simply Ladbrokes. Despite a downturn in fortunes around the Second World War, since then they’ve become the firm they are to date, and were in talks with Gala Coral Group in June 2015. Just a month later, the deal was confirmed and became the biggest bookmaker in Britain because of it. The merger of the two was completed in November 2016.
Deposit & Withdrawals
Ladbrokes follow the same format as other bookmakers when it comes to the handling of money. There is not charge to deposit or withdraw, and the standard 3-5 days wait to process any winnings into your account is in place. Both include the minimum of $5, though you can only withdraw up to $30,000, whereas you can deposit $99,999. Their website has a clear and concise FAQ on this specific section should any questions be unanswered. On our site you will also find information about Ladbrokes bonus and Ladbrokes mobile app.
Customer Service
The customer service is also a nice feature of all online betting outlets, though Ladbrokes seem to have this well under control. It is extremely easy to access as compared to others, with a clear arrangement of buttons in the top right corner of the page. However, finding the live chat was a little bit tougher, having to end up Googling to find the designated place. Other than that, once with an advisor, queries are solved quickly and efficiently.
License Information
For customers licensed and regulated by the Gambling Commission.
Disgruntled buyer
14 January 2025
Comment from ca.trustpilot.com
Once again another waste of my life. Support make you out to be a lier, try to prevent you from closing an account, block accounts for making a joke comment, tried to manipulate me to increase limit amount set from £40 to £100 a month, took £20 instead of £10 and although they admitted it was an technical error it still took 5 days to refund, when asking if this was to be refunded ASAP told yes today, then same day after until 5 days had passed then refunded, in the mean time couldn't play!! All I got was sorry! Pathetic, site have you heard of fun well this was nothing short of a frustrating experience. Same tournament winners which their scores are impossible to get on the tournament big FIX to keep you thinking you have a chance, yes well you have no chance!!Since closed all accounts due to them wanting my income outgoings!what for, I have a limit of £40 I can't go over this so what the point of a fixed limit if you hassle me for my income!! Would I be met with the same if I went to a casino? So thank you for the frustration experience foxy, ladbrokes coral and gala are now closed for ever
Once again another waste of my life. Support make you out to be a lier, try to prevent you from closing an account, block accounts for making a joke comment, tried to manipulate me to increase limit amount set from £40 to £100 a month, took £20 instead of £10 and although they admitted it was an technical error it still took 5 days to refund, when asking if this was to be refunded ASAP told yes today, then same day after until 5 days had passed then refunded, in the mean time couldn’t play!! All I got was sorry! Pathetic, site have you heard of fun well this was nothing short of a frustrating experience. Same tournament winners which their scores are impossible to get on the tournament big FIX to keep you thinking you have a chance, yes well you have no chance!!Since closed all accounts due to them wanting my income outgoings!what for, I have a limit of £40 I can’t go over this so what the point of a fixed limit if you hassle me for my income!! Would I be met with the same if I went to a casino? So thank you for the frustration experience foxy, ladbrokes coral and gala are now closed for ever