Ladbrokes PLAYER REVIEWS(438)
God’s love
14 July 2021
Comment from ca.trustpilot.com
There are lots of scammers and frauds our there these days, you can trust no one. But I did get help from ☺️fxgetback AT outlook.com ☺️ when I fell into the wrong hands and I needed assistance in getting my money back, the support was professional and polite. I really loved it.
Tina
13 July 2021
Comment from ca.trustpilot.com
There are lots of scammers and frauds our there these days, you can trust no one. But I did get help from ☺️Fxneo 1 @ outlook .com ☺️ when I fell into the wrong hands and I needed assistance in getting my money back, the support was professional and polite. I really loved it.
Esther Mark
13 July 2021
Comment from ca.trustpilot.com
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Liviu
10 July 2021
Comment from ca.trustpilot.com
The most miserable betting site,blocked cash out all time,low odds,chat answers in banter,STOP PLAYG HERE!Ps.today,from 150 friendly games,they put for bet only 50....Shame on you,CHEATERS!!!
Shannon Todd
05 July 2021
Comment from ca.trustpilot.com
I have been a loyal customer to Ladbroke for years I always but 20 pounds on once a month just to see if I'm lucky, few weeks ago I was very lucky and came out with 650£ which I was over the moon about. Withdrew the money nd it was in my bank 2 hours later which is fab. But tried to go back on and now my accounts been suspended I've been on this site 3 years and never had a win like this then as soon as you get a win they suspend the account how does that work? Clearly don't like you winning not happy at all.
Mr Jonathan Beck
02 July 2021
Comment from ca.trustpilot.com
Zero stars! THEY ARE FRAUDS!!! they promise 1st past post but dont! I got paid for a win. Then some time after they took the money off me. Horse was disqaulified some time AFTER the full results! Online chat was digusting to get help, they say i will be emailed with further info on the matter, not good enough! Then Hours and hours of back and fourth emailing of which then they admitted it was there mistake but then used the "we serve the right" bullcrap! Use other firms! These are fraudsters!
Annonymous
01 July 2021
Comment from ca.trustpilot.com
Promotional deals that ask you to play games that don't exist so that you can't possibly qualify for the deal & Customer Service Assistants that are useless and ask or access to private Accounts with other services because they don't have a clue what other sites they have offers on with. Please save your money - I also played one game with a fiver and it lasted about a minute and I lost the fiver, it wasn't one bit of fun and I wish I'd bought a McDonalds instead!
Nick Barter
19 June 2021
Comment from ca.trustpilot.com
Absolute scam site do not play the slots loses every single spin
Shari Richardson
18 June 2021
Comment from ca.trustpilot.com
I went to 2 ladbrokes near me with my 6 month old son and told me no kids are allowed on the premises amd they wanted me to leave him outside in the rain as my fiancee was at work and wanted me to get him a new card and to take the money out but they wont let me due to having my son with me what a disgrace i wont be going there again i am furiated.
Patrick Mcglynn
18 June 2021
Comment from ca.trustpilot.com
The funniest thing, I saw today was in ladbrokes Bletchley. I wished I recorded it on my mobile.. The rain outside was hard.. but the flat (flooded)above shop , where the water was coming through the tiles between 1-3 pm You couldn’t make this up.. The tiles were missing the staff head by inches. The amounts of buckets of thrown down the sink.. Go to Bletchley ladbrokes tomorrow am if you fancy a swim.. The wireing on show on water landing on it.. It was a danger hazard.. Both staff did there best.. blocking areas off(wet slippery floor) It was Comically , just like a comic scene from some mothers do have em.
Charlie R
18 June 2021
Comment from ca.trustpilot.com
These thieves decided to suspend my account suddenly without cause, and without ever informing me it had been suspended. Having tried recently to reactivate it was told that they have permanently suspended accounts which weren't able to log in a while ago after a certain date. I never recieved ANY communications of any kind telling me this or warning my account would be suspended permanently. I am certain I had about £50 in my account and the customer service rep (who was able to view my "permanently suspended" account with all details but apparently "can't reactivate it") claims I had zero balance. Utter thieving s****. AVOID AVOID AVOID, zero stars.
Michelle J. Harrison
15 June 2021
Comment from ca.trustpilot.com
I warned people here against Ladbrokes 4 months ago, they will scam you just like they scammed me. Since I left Ladbrokes, I have been earning in a legit UK registered COMPANY that deals with DRONE TECHNOLOGIES and innovations (LUCHT.CO)! You can't lose your money here because they are insured with Aviva against loss..
Robert Presley
15 June 2021
Comment from ca.trustpilot.com
this is a scam , no one should play slots on ladbrokes you should avoid this site at all costs, they give you a couple of wins to get you hooked on this then you get pennies after it, they have the gaming commision in there pockets thats how they get away with this scam, they should be jailed but they wont because the government get there cut as do gaming commision what a load of crap, so fcuk you ladbrooks and all other gaming sites
Karl Meyer
10 June 2021
Comment from ca.trustpilot.com
Shop manager in my town didn’t like the bets I put on and ridiculed me in front of customers which was embarrassing.He said take bets elsewhere would make his and staff jobs easier. I have emailed the CEO of ladbrokes over a week ago to complain but no reply. No idea what the customer service email is hard to find.
Trevor
08 June 2021
Comment from ca.trustpilot.com
Scam company that seize your winnings Everyone ever scammed by them should immediately chargeback with your bank for any money ever sent to them by card, they can't do anything about it and it will hurt them
Johnson k
04 June 2021
Comment from ca.trustpilot.com
It was a very bad choice for trading as they took all I invested with them after I put in a lot of money. It wasn't easy to get my money back but I did, Recoup24.com helped which made it easy for me. Contact them in the address above
Lee
02 June 2021
Comment from ca.trustpilot.com
Customer Service is appalling. Flatly refused to review my query. Live Chat cut off 3 times. Spent nearly 2 hours trying to resolve only to be basically told to get lost. AVOID LADBROKES there are many better bookies out there!
Bob
01 June 2021
Comment from ca.trustpilot.com
Is a fake site. Stole money from a peapol, I have lost 5000 grant and have all play video feedback 40% max pay out And I report it and not possible it's completele rabish that do government here peapol can lost last pents you can win on this site and I now many peapol same finks and I complane this I want investigate this fake place that Ladbroke fink can do that wuont!!!
Victoria
30 May 2021
Comment from ca.trustpilot.com
Worst ever , lost 3000 in a month and no proper winnings
Stephen
29 May 2021
Comment from ca.trustpilot.com
The bet tracker camera is missing from app. Was so much easier to check nets on rather than type them in. Anyone know why Ladbrokes removed it?
Andy Johnson
29 May 2021
Comment from ca.trustpilot.com
Signed up to ladbrokes last Sunday had a email passed electronic verfacation next day account locked 24 hours further checks came back fine so Monday makes 10 deposit looses makes another 10 wins 1885 witdrawl led the 1885 to PayPal surprise surprise reversed withdrawal rejects it ,for days they claimed under tcs 5 claiming to be false person we have the right to conficstate and take those winnings back I asked them can yous wait for my passport be deliverd in couple days they refused ,now police were sent out twice 999 emergency police check on my welfare cos ammount pressure they put me under ,they have now agreed to pay out but still are messing me around saying gonna pay out with in 24 hours owe me 1845 now as I supplied passport and got fully verified now what there saying is I have to wait for relevant team as the pay out is under investigation
lee meggison
26 May 2021
Comment from ca.trustpilot.com
absolute joke stay away from this site they are proper robbing B******* all they do is take your money very rarely do they pay anything back the only thing this site is missing is a balaclava and a gun
Emma Brattan
23 May 2021
Comment from ca.trustpilot.com
No star would be more appropriate. Avoid this. What a con it is. Welcome bonus my a#se just wasted £10 on 1 bet thanks to them. Wouldn't use again. They should be more clear not rip people off and lose custom. Shame on you.
David Adamson
22 May 2021
Comment from ca.trustpilot.com
Ladbrokes seem to try to make it as difficult as possible to withdraw deposits
Jarv J
22 May 2021
Comment from ca.trustpilot.com
WON 2 SECTIONS FROM A LUCKY 15 BET AND LADBROKES HASN’T CLASSED IT AS A WINNER EVEN THOUGH IT SHOULD AT LEAST HAVE A SMALL RETURN.
Katrina
15 May 2021
Comment from ca.trustpilot.com
Absolutely disgusting. Been using Ladbrokes for many years. Deposited £10 Thursday for it not to show on my balance. Been fobbed off since then and no one has tried to help me. I’ve had chat ended on me as I wanted answers for them stealing my money and no one offered me any kind of resolution. Will keep fighting until I get my money, it’s only £10 I know but it’s the principle.
Don’t worry who
13 May 2021
Comment from ca.trustpilot.com
Ladbrokes are CROOKS, & Thief . I play the mustang game a few times and on one of my 8 free spain I won nearly two grand after playing the free Spain it says congratulations and it show the amount I should of won ??? it also show on my credit the amount I should of won . I when to bank it to see it show a total different amount which was extremely when I say extremely low . I could not do nothing at the time cause I did not screenshot it at that time . I when back to play the game a week or two later . Same thing I won £935 I made sure I screenshot it just in case it did the same when I when to back it . Well , well you bet it show me a different amount, I did screenshot this one made a complaint to be told the decimal point was not their . When it show £935 and it showed this at the bottom of my credit. I definitely will not be using my services or my money bloody CROOKS .
Terry Mcclymont
12 May 2021
Comment from ca.trustpilot.com
Since the covid rules where introduced the shop staff at most of these establishments are like little hitlers, a bit of power and it goes right to there head, Kat from the sheerness branch is a right jobsworth get a fecking lift kunt
mark S
11 May 2021
Comment from ca.trustpilot.com
SLINGO GAMES ARE A JOKE - Get your act together Gaming Realms plc. Whenever I play slingo on any sites, there is always a horrible lag so it MUST relate to something at their end. All other games I play are fine and everyone that I have spoken to that plays slingo has the same problem, especially during the evening UK time.. This has been going on for months. It would be nice if Gaming Realms plc got their act together and sorted out their servers, or made sure that whoever is running their games sorted out this very obvious bug which they must be well aware of. As a result I am no longer going to play their game and I know of others that feel the same way. NOT FIT FOR PURPOSE
Aymen Abdoun - MF
11 May 2021
Comment from ca.trustpilot.com
Mick Corbett
07 May 2021
Comment from ca.trustpilot.com
I recently won £2,675 on the slots in Ladbrokes, I took my money out but left £500 in my account so I could still use to gamble later. When I went back on their was only £4 left, I complained that somebody had stole my £500,. They told me to check my betting history which I did and somebody had 10 £50 bets at some game I’d never heard of, I would even bet £50, I only go tops £5. I explained but they said it wasn’t them and suspended me from the site unless I admit it was me. I don’t know what to do so I am not admitting to anything so yeah they have my £4 as well as my £500. Will never use them again and will tell my friends too. Unbelievable
Charlie
01 May 2021
Comment from ca.trustpilot.com
Used all the sites. Bet365 are the best. Ladbrokes by far the worst.
Nino
29 April 2021
Comment from ca.trustpilot.com
Mad how every gambling sites review is the same. Its not the gambling site that is to blame. Its you believing that some guy has a business for you to win his money on. Every site is the same either the pay u that one or two weeks then they robb u for another 2 month 🤣🤣
Pauline Welford
28 April 2021
Comment from ca.trustpilot.com
Helen Young
25 April 2021
Comment from ca.trustpilot.com
Currently in a long email battle with Ladbrokes. I opened an account to bet on the Grand National this year and have been unable to close it. I have emailed several times and tried to close the account myself, but I've only managed to self-exclude. Customer Services have now (finally) permanently closed my account, but they've also registered me with Gamstop, which they say will stop me from ever opening an account with anyone else!! I am challenging this and will take it further. I put one sum of money in and withdrew one sum of winnings then asked them to close my account, apparently that makes me an addict?!!! How can it be so difficult to close the account? The advisor said they've registered me with Gamstop on account of the "comments" I made in my emails. I suspect these are the comments about them being unethical as anyone who happened to have a gambling problem would find it very difficult to leave them. They've labelled me a gambling addict and I'm now banned, where's the common sense?! My friends find this hilarious as I'm risk-averse and wasn't even keen on the Grand National bet, but it really isn't funny when you think about it. I intend to take this further now. I'd avoid these at all costs!
Adrian Suciu
15 April 2021
Comment from ca.trustpilot.com
SCAMMERS. They will take your money but they will play tricks with their terms and conditions to never give you anything back.
Ian Shore
15 April 2021
Comment from ca.trustpilot.com
I helped an old lady set up an online Ladbrokes account to bet on the Grand National. We followed the procedure to withdraw money after winning but she was then emailed to say she needed to send them a copy of her driving licence and both sides of her bank card (with some details blanked). She has no idea how to do this and I will have to help her. I see there are several similar reviews here. They take her money but then make it unexpectedly difficult towithdraw it (all for the princely sum of £18). She definitely will be unlikely to use Ladbrokes in future.
David Haywood
14 April 2021
Comment from ca.trustpilot.com
I've recently used Ladbrokes online for the grand national. I paid into my account and won a little bit. I've tried to withdraw the money. A few days later found the money hadn't gone into my account. Tried to look on my account and it's blocked and they want Id proof and bank card proof. They were happy to take my money without Id proof but not happy to give me any back. Surely there should ask before you bet to stop the fraud in the first place. I won't be using Ladbrokes again
Chris Ward
12 April 2021
Comment from ca.trustpilot.com
I would give them zero if it was available. They took my one and only bet on the Grand National of £20 but they are refusing to pay me my ‘winnings’ of £20.20 without proof of card, ie photo front and back! Are they a genuine company? I certainly will go elsewhere next year. Steer clear of them. The hassle is not worth the bother.
Tehseen Ahsan
11 April 2021
Comment from ca.trustpilot.com
After placing a bet for Minella Times to win the Grand National, Ladbrokes claim I bet for my horse to finish 4th - an option which wasn’t even available to me when I placed a “quick bet”. I am shocked and feel robbed. Be very careful with this company. I’ve deleted my account.
Florin Dinu
01 April 2021
Comment from ca.trustpilot.com
Bonus zero. Fun zero. Customer service zero. Change to win? No way. After a long time betting, and play on Ladbroke, I got same thief sistem, with like 95% lost money from all deposit. They blame that sistem with random numbers. But that sistem is set by them.
Pandaz
27 March 2021
Comment from ca.trustpilot.com
I completed my self exclusion period and asked if I can reactivate my Ladbrokes account. I was asked questions over the phone then asked to put what I had said in an email. I done this just to receive a reply saying no you can't play here anymore at all. I thought wow thanks for nothing! I then went to play on Foxy as I had been playing on there for the past few years (during my self exclusion period) Only to find they have also excluded me. I was gutted. Only then was I advised they are part of the Ladbrokes Entain (GVC holdings) I can't seem to play any eyecon games anymore with any reputable company in the UK. It's almost as if Ladbrokes have blacklisted me. I served my self exclusion period, but refused to be able to play anywhere. SE is meant to be a tool for the individual who has an issue at that moment in time. Mine was due to late husband problems. I don't have a gambling problem. At the time I used gambling as a safe quiet space so I could shut out what was happening. Since ENTAIN have taken over pretty much all of the online UK sites, nothing much anyone can do. I feel people should make this company pay and not play on any entain sites. Hopefully they'll go bust. Would be nice to finally see karma done.
Jarv J
26 March 2021
Comment from ca.trustpilot.com
P A Y Y O U R T A X E S
matt Whitticombe
21 March 2021
Comment from ca.trustpilot.com
Trying to talk to this company is impossible! They make it so hard to contact them! Not a problem I'll just go to the gambling commission!
Nigel Hoult
20 March 2021
Comment from ca.trustpilot.com
This is the most misleading advertisement I have ever seen!! You are told that if you deposit a certain amount you qualify for a certain amount of free bets. This isn’t true!! There are “hidden” clauses that mean you won’t qualify! DO NOT OPEN AN ACCOUNT HERE!! I wish I had read these reviews beforehand!!!!!
Martin Spence-Robinson
20 March 2021
Comment from ca.trustpilot.com
I placed a £4 on Put The Kettle On last year for the race at Cheltenham yesterday...it won but Ladbrokes didn’t pay out because now there is no proof that I ever placed the bet as my betting history has been erased
Nathan Adam
20 March 2021
Comment from ca.trustpilot.com
All days was meant for everyone to be successful in life and no one knows his/her day don't wait for opportunity Success doesn't just find you You have to go and get it push yourself because no one else will do it for you I never for once believed in this so called Fixed matches thing till, I gave it a trial..This guy on Instagram Kamilfixedgames he gives 100% fixed matches for free!!..YES absolutely free..all you need to do is pay him after winning..y’all should go check him out
Robert Presley
19 March 2021
Comment from ca.trustpilot.com
the biggest scam that will always be, and they get away with it , all gaming sites should be banned
steve wilson
09 March 2021
Comment from ca.trustpilot.com
This company is scamming people out of thousands on roulette I've now involved the police gaming commission I've shown all my records to both organisations they seem to feel that there is very unfair game play there so I'm going to keep updates here but stay away con artists
Sportsinvestmentgroup
19 July 2021
Comment from ca.trustpilot.com
Ladbrokes is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1
Ladbrokes is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1