Leo Vegas Casino PLAYER REVIEWS(51)
carl meah
21 November 2024
Comment from ca.trustpilot.com
Feared the worse when I won etc... However no issues, paid me out within hour, superb service! fair play
Rachel
15 November 2024
Comment from ca.trustpilot.com
Worse casino I have ever ever played at. I wish I had googled them before joining. Please don’t waste your money here. Absolute joke, no game pays on their casino site. They take deposit after deposit and you never ever win even your money back or close to it. Do not and I repeat do not waste your money at this site.
MICHELLE MARTIN
03 November 2024
Comment from ca.trustpilot.com
Absolute disgrace..Gives you a little when first joining but takes every single deposit after..They are con artists and best avoided... Don't say you weren't warned.... 😠 😡
Mark Henley
17 October 2024
Comment from ca.trustpilot.com
This hotel was like Fawlty Towers on steroids. We were charged $500 for facilities and room deposit as soon as we checked in. We were not told there were no facilities. The pool was a building site, one of the main reasons we booked this hotel. The room. We had very hot water coming out of both taps. The couldn't fix this. The safe needed a new door to make it work. The soap dispenser was broken. The sink had a massive crack in it. They said they would replace it AFTER WE LEFT ! ! Reception always had massive queues not enough staff. Do not come here, Disgraceful ! This hotel and it's management are not fit for purpose ! !
as cia
10 August 2024
Comment from ca.trustpilot.com
Are You kidding me...dear watcher if You respect Yourself and Your money please ignore this fraudhouse.Unlucky for me I trusted it too much. In the grand finale was so obvious that was even funny :D anywaySo stupid and greedy I was...
kavish Gupta
01 August 2024
Comment from ca.trustpilot.com
Its been more than 2 days they are telling me they reviewing my withdraw and talking so long like am fully verified iam playing with my own money what's the point of not paying me my 600£
Jason rozario
21 June 2024
Comment from ca.trustpilot.com
The very worst of the worst!Been playing this site on and off for a while and it’s slow very glitchy virtually no spin features come up.You’ll get lots of emails telling you to deposit to get free spins but you deposit say£20.00 and either the free spins never appear or you win nothing.Maximum you’ll ever win on free games is £1.00Very poor deposit to payout ratio.May as well chuck your money in the rubbish bin more chance of winning.Can’t believe the gambling commission allow such bad platforms like this to rip people off.
cristi
09 June 2024
Comment from ca.trustpilot.com
Imagine deposting 200 euros every day to win absolutly nothing.Better save your money.
ml
01 June 2024
Comment from ca.trustpilot.com
The worst online casino I have ever encountered and I have played most of them, I thought I had found the worst with a previous review but las vegas casino beats them all!. Signed up... it all looks good, looks new and different, it certainly is different as you find out when you play the games. This site is not gambling it is just a site to take your money, Endless empty spins hundreds at a time running into thousands. 400 spins on one game and not one single winning spin, then a bonus round 10 free spins.. 9 totally empty and one paying £3 for a £3 stake. Constant issues with server errors, games crashing, If they cannot offer games without errors they should not be in business, what other errors are affecting the rtp?? or is that just deliberate! because no wins in 400 spins is not random ( despite what they will say if they reply). Something very sinister here and my advice is do not play at las vegas casino , do not deposit you will regret it
Jason rozario
27 May 2024
Comment from ca.trustpilot.com
Played this platform for around 3 monthsVery glitchy site free spin bonuses give very little reward mostly under £1.00Some really top games on this site but features very rarely appear unlike other sites that host the same games.If you want to throw your money away this it the site to play terrible site with dismal returns.
Dree
22 May 2024
Comment from ca.trustpilot.com
Just signed up this evening. Had a a fairly decent experience and withdrew some money. I’ve given 4 stars just now and will upgrade to 5 for prompt withdrawal like it states its got speedy withdrawal times. However upon reading reviews I’m a tad concerned. So … I’ll be back with a recent update soon UPDATE: winnings were paid within an hour. So I’m pleased with that. Let’s hope it stays nice n easy but I will keep updating here.
Harrison Blake
20 May 2024
Comment from ca.trustpilot.com
hi im the major been on casino circuits for years now and recommend were to play and not to play if you read my reviews you will see and i have understanding with the casinos that i have recomended to play good payouts good slots ect ect im here today to say do not play at las vegas casino tedcasino sister site and other sister sites terrible customer care and rttp way to low and cash outs take days not instant or next day thanks for reading best regards the major.
Karl
12 May 2024
Comment from ca.trustpilot.com
OK I've seen all the bad reviews. So I would like to give my view on this site..Every week I kept getting 10 free spins offered, without deposit. And also 50 or so more if I deposited. Aslong as you use the bonus code given in the email when depositing the free spins work..Had my 1st cash out of £400, and from the email confirmation that it was being dealt with, to the 2nd email of approval, it was 37 minutes on a weekend aswell.. funds were in account straight after that aswell.. Yes there is a fee for withdrawal upto a maximum of £3, so take that into consideration... overall a very good experience and in my opinion very trustworthy..
Daniel King
01 May 2024
Comment from ca.trustpilot.com
Very bad the wins what U get in return are not even 5% of the overall stake they are very ignorant bonuses are never added on time when they decide to give U them they will normally 2 days later. Very ignorant and unprofessional
Rebecca Kerr
25 April 2024
Comment from ca.trustpilot.com
Started playing on this site, after loosing and winning, decided too withdraw. As it was my first time on this site I decided too check some reviews out, and saw alot of negative ones which I then started too think it's a scam and I won't get my money back. I frantically decided to email customer services along with another email I found on this site, and within 2 hours customer services sent a long email and put my mind at rest, then within a few more hours a member of a higher team also replied. I would say the hold up with withdrawals is due to the initial checks, I uploaded what they required straight away and they have excepted the withdrawal and I can see it pending to go in my account. Don't always believe negative reviews, alot of it are sore loosers or not following what they class as there tc&Cs, on this occasion I was reassured instantly and funds are pending alot quicker then I anticipated, thank you for all your help with my panic emails
Jamie
29 March 2024
Comment from ca.trustpilot.com
I was asked to upload a copy of my phone bill to verify my contact number. I downloaded the pdf version of my phone bill and uploaded it on the website. I did this 3 times and they kept declining the document when it was literally a pdf invoice from my mobile carrier showing my name and the contact number. I am waiting on a withdrawal I have no other documentation to prove any further that the number belongs to me and the document I have submitted is literally exactly what they ask for but somehow they won’t accept it as an official document. Now either I am considerably stupid or someone does not know how to do their job because I thought an official electronic document pdf showing an itemised bill with my name, address, logo of the mobile carrier and the number in question is an official document. Sort it out!
Jasmin Mills
20 March 2024
Comment from ca.trustpilot.com
Fraud, I got an email to say if I deposit I will get 30 spins and 100% match. As soon as I deposited they did not credit my account and when I spoke to live chat they told me to log out for 20 minutes and add another £20. Do not use this company!!! I still haven't received my withdrawal of my original bonus this is a SCAM
Daniel King
06 March 2024
Comment from ca.trustpilot.com
Usually a good site had a few unprofessional experiences recently some of the agents are extremely rude nether the less extremely ignorant.withdrawls change on when they want to give you the money the charge a % on withdrawals also. A shame decent site otherwise. They seriously need to think about employing new staff for customer service
Sean Paul
26 December 2023
Comment from ca.trustpilot.com
DEPOSITED £400 NO ISSUES!!!WITHDRAW £355!!! GOT EMAIL SAYING WE ARE KEEPING THE BALANCE!!!NO ID ASKED… NO EMAILS TO ME ASKING ANYTHING!!!TOLD MANAGER HAS DECIDED TO KEEP MY BALANCE. LOGGED COMPLAINT!!! TWO DAYS LATER EMAILED BACK SAYING KEEPING BALANCE AND ITS FINAL. IS THIS REALLY ALLOWED???CASE NOW WITH DISPUTE TEAM!!! THIS MUST BE A 100% WIN FOR ME AND THEY MUST BE MADE TO RETURN MY DEPOSITS OR THE WITHDRAWALS I REQUESTED £355
Sean Paul
23 December 2023
Comment from ca.trustpilot.com
ANYONE OWDED MONEY LIKE ME USE THE DISPUTE CHARGEBACK. I DEPOSITED NEALY £500 TODAY AND HAD NO ISSUES. THEN I WITHDRAW AND I GET AN EMAIL SAYING MY FUNDS ARE NOT BEING REFUNDED… SAYING I HAVE MADE ANOTHER NAME UP 😂 😂. I HAVEN'T EVEN BEEN ASKED TO Verify my ID, I have just confiscated every penny. No problems depositing not been asked to verify my account. I’ve used all the payment methods in my name. Being a brand-new customer 39 years old wanted to have some fun playing on their games and have had my funds complicated and emailed from their management team saying no funds will be returned due to. I already had an account with them which I did not. What a great company toSteal my deposits on the 23rd two days away from Christmas 🎅. 😢 😢 😢 how can any company do this to a single dad of three kids? Shocking 😮 please don’t anyone use this company. I am awaiting a response from their complaints team I’m also going to log this with their license provider and the officer, fair trade and act in the UKGC. Very wrong to treat a customer who only opened a new account.
Doris Torres
16 December 2023
Comment from ca.trustpilot.com
Please avoid this website, it is not going to do you anything good but only to lose your money. If you want to double your earnings and make a lot of profits, use "Vou wallet" instead. It is the only website that can help you get rich just like I me.
Priscilla Hogarth
06 December 2023
Comment from ca.trustpilot.com
Absolute scam. Thieving criminals. Have not paid £2K back into my account. Using all excuses. Saying that my bank is not allowing my withdrawal. When it was the same bank I used to deposit to then. Please don’t waste 1p. The police and gambling commission have been contacted. AVOID AS ITS A FAKE SITE.
Kin
27 November 2023
Comment from ca.trustpilot.com
Tried to withdraw my money on Saturday. Said it was paid but still haven’t got it after 3 days. Customer service said it may take 6 business (Mon-Fri) which means it may take more than a week for a single withdrawal.Haven’t dealt with an online casino with such a slow service.Better avoid for god’s sake.
Rick S
21 November 2023
Comment from ca.trustpilot.com
Bit of an overused word in this context and not one I'd use readily but having done what I could to provide verification documents in advance of being asked and seeing that deposits were allowed up to £5000 I was dismayed to have my account restricted after just one hand of blackjack.
massimiliano rimonti
08 November 2023
Comment from ca.trustpilot.com
To be honest, I was super sad after winning a lot on this website and then withdrawing it and reading this after thinking well my money is gone, I won't get lucky! But I got my money in 2H!!! Amazing system nice people not sure why all are saying it's a bad casino.
Nick Massey
20 October 2023
Comment from ca.trustpilot.com
***STAY AWAY***Recently joined and was supposed to of received 100% bonus plus 30 spins on first deposit. Deposited £200 and received no bonus, emailed and chatted online to an ignorant woman called Jessica and was told I didn’t qualify even though it was advertised as a promotion. After reading these comments I am reporting them to trading standards and the gambling ombudsman as this is classed as fraud and obtaining monies by deception.*** PLEASE STAY AWAY***
Paul
26 September 2023
Comment from ca.trustpilot.com
In the interests of balance to some of the below I wanted to share my experience. Had a sizeable win of several thousand pounds, and was then asked for a couple of verification documents. Based on these reviews I was extremely worried that it would take weeks, or may not even come... I woke up this morning to find the money in my bank account. An extremely positive experience and one that I'm very grateful for.
SC
05 September 2023
Comment from ca.trustpilot.com
Waiting for a withdrawal taken over a week and still not been processed, had several chats on the website and got no where, I was firstly told it would be processed the following day, still nothing then I was told they had a system error and it will be processed, 2 more days later I’m told again it’s being processed today, still nothing I’m then told the finance team had left for the day and will be done tomorrow, surprise surprise still nothing!The agents handling the chat are so rude, they just end the chat once they tell you the wrong information, I have emailed several times to complain, and still heard nothing back!Genuinely shocking, I have all screen shots of the conversation and will publish them if I don’t hear anythingYou should be ashamed
W L
09 August 2023
Comment from ca.trustpilot.com
Don't waste your money site is definitely up there with some of the worst rtp just money grabbers like major big ones no incentive for new customers to stay. Full of dead spins n when you do with its under your initial bet.good sites don't rip there customers off like that avoid at all cost. Account closed rather use a site that values its customers not just wants to rinse there money
N Stoneman
28 July 2023
Comment from ca.trustpilot.com
Just the worst hotel I’ve ever stayed in
Gemma Williams
26 July 2023
Comment from ca.trustpilot.com
Awful casino. Used a promotion that had been emailed to me saying if I deposited £10 I would get 30 free spins on book of dead, 75 free spins on moon princess and a deposit match. I got the 75 free spins, but nothing else. Customer service were rude and kept saying I received the bonus accordingly, but can't say how. Stay away if you want bonus funds to play with.
Mr Graham Neilson
22 June 2023
Comment from ca.trustpilot.com
I have just fallen foul of a law that tells me that im taking advantage of a Live Roullete game. They have withheld £1200 saying that im taking advantage and that i cannot bet over 24 of 37 numbers, how can i take advantage of a live roulette table, the odds are with the house, what is the point in playing roulette if i dont have some king of strategy to win, if i dont do that, i would be as well as flushing the money away, i will be complaining about this to the gambling commission, its a complete scam to keep my winnings, i have never heard of this from any other casino, they should not get away with this and im determined to make sure they dont. If Las Vegas Casino are so adamant on there rules, they should be refunding bets that do not align with there rules, I’m sure all of you who have fallen foul of there 24 number rule did not get paid back money when you lost your bets. Only if you win they decide you cannot be paid. One more thing, if I play red and even on the outside bets which potentially covers 27 balls which is above the 24, sure black and odd accumulates to another 27 balls out of 37 so we’re is The Las Vegas answer to this question? They will be found out and I’m sure many thousand will be able to claim against them from profiteering using non uk gaming laws.
Raza
20 June 2023
Comment from ca.trustpilot.com
Absolute scam. No casinos restrict the amount of numbers you can choose. I repeat no casinos restrict the numbers that you are allowed to choose. Only those that are associated with Las Vegas Casinos and fall under their Umbrella. You can not gain an advantage on a game which is totally automatic, anyone who has played this game will tell you that. By choosing more numbers, you are staking more and will have a higher chance of losing and not gaining an advantage, so their assertion is pathetic to say the least. Furthermore, if they state that you are not allowed to choose more that 24+ numbers then I would like to ask why does the game allow the player to choose more than 24+ numbers when they know fully well that they won’t pay out. This is where the con and fraud kicks in. A customer should not be allowed to choose more than 24+ numbers and the game should restrict this. Do they do that, no they don’t. Hence a con, hence a scam, hence a fraud. The average customer knows that this rule is not standard practice hence the numerous complaints. They fail to accept that and continue to allow customers to choose as much numbers they want, knowing they won’t pay them out. Totally an illegal practice. I would like to see them respond to me with the following:1) why allow a customer to pick more than 24 numbers when you know you then won’t pay out? 2) this 24+ number rule is not standard practice, name me any reputable casinos who have similar illegal terms and condition?I look forward to your response. Raza
Mark Walton
13 June 2023
Comment from ca.trustpilot.com
Honestly people stay the hell away from this site how the hell they are still able to run it is beyond me. Dont get me wrong i lost abit which is fine thats the game we play. But when you go to withdraw they will rob you off it. Stay away from this site. Absolute wronguns these are the people the are wrong in the world.... STAY CLEAR YOU HAVE BEEN WARNED
Jennifer Lappin
10 June 2023
Comment from ca.trustpilot.com
I joined this site last nightWon £675 on a slot on £5 bet Withdrew £500 In my account within couple of hours 😄
Lisa Gerard
09 June 2023
Comment from ca.trustpilot.com
Far more positive feedback to report compared with some of the earlier comments I’ve spotted. For a start, the payments process is pretty speedy. I think there were some teething problems at the start, given that the company is growing fast - it seems to be on a more solid footing now. What’s more, if you play fair, the company plays fair. It stands to reason that if an individual’s game play is in breach of the terms and conditions, then those winnings are forfeited. Some other comments seem unfair as they misunderstand the system - the rules are set by the maker of the games, with the same games appearing on numerous casino sites. Nor do I understand the comments about the company’s credibility as it is legit. No need to take their word for it. On checking, you’ll find it's a fully licensed online casino as approved by the UK Gambling Commission, the UK regulator. Sure, we all want to win but let's try and be fair about it. Next time, you might be the lucky one!
Haruna Conteh
02 June 2023
Comment from ca.trustpilot.com
I'm still waiting for my withdrawal to come through, pending still over a week now, I think something fishy going on it's a scam 😠
The Big G
21 May 2023
Comment from ca.trustpilot.com
Las Vegas Casino have some interesting bonus offers and generally a good selection of games. The only downside is their withdrawals often take upwards of 3 business days to process. The money does eventually arrive, but this for me is way too long.
Mr S Alba
13 May 2023
Comment from ca.trustpilot.com
Great platform and withdrawals started off really quick and all of a sudden I find myself waiting and waiting. I have tried emailing Tracy as per other review replies suggest but the only thing I’m getting back is more and more advertising emails. Need my funds asap and still waiting …… So update: got my withdrawal after a Live Chat chase up but then 2 mins later got a email saying acc suspended with a list of possible reasons.
Abs
05 May 2023
Comment from ca.trustpilot.com
I feel numb reading previous reviews. I’ve just had my account closed and my winnings of £3600 confiscated for the exact reasons listed here on previous reviews: “covered more than 24 numbers of the possible 37 when playing roulette”. This is insane. How are they getting away with this? Anytime someone wins on roulette they claim we cheat by creating an unfair advantage? I can’t believe they’ve used the same reasoning to deny so many players their winnings. Like others, I’ve escalated my request to an ADR, but if this fails, I’ll report them to the Gambling Commission. They can’t get away with this. I urge you to do the same if you’ve had a similar experience.
Jason
20 April 2023
Comment from ca.trustpilot.com
Most unproductive site on the net the withdrawals take forever and trying to get in touch with a humans being is long.It states that they typically reply in a few minutes but 2hours and 15 minutes later and I’m still waiting.Very quick to rinse you of your money big spends very little return.
Chris Wiggins
20 March 2023
Comment from ca.trustpilot.com
Fab experience. Fair odds and bonuses on slots as expected. Not won loads but after verification all withdrawals are instant. As soo. As I press the button the money is in my account 👏👍👍👍
Rocko Tamplin
13 March 2023
Comment from ca.trustpilot.com
They got back to me within the same day. Fast withdrawal pays. Quick emails to let me know if my verification was successful or unsuccessful and how to sort it. Great service. Great site
Tom Mills
09 March 2023
Comment from ca.trustpilot.com
Started of fine. Withdrawals were paid within a day or two. Very quickly the withdrawal time started taking 3 - 5 days. I currently have multiple withdrawals pending, which are over 6 days now and no response when the withdrawals will be approved from the live chat or emails to customer support. Starting to think they won't pay and its a scam. Its not as if I'm in profit, I'm down overall since joining.
james hodson
01 February 2023
Comment from ca.trustpilot.com
Stay away they don’t pay:Dear Mr. Hodson,We are writing regarding your recent withdrawal request placed at Las Vegas Casino.We wish to thank you for your patience while we reviewed the documents provided and account information.After finalising this review, it was concluded that your game play is in breach of the Terms and Conditions agreed upon registration.We note that your play strategy was systematically applied in a pattern meant to create an unfair advantage and such, obtain winnings that are not legitimate and such, any outcome resulting from accessing our services is being considered as null, and any profits voided.We concluded that the below-mentioned terms in the casino’s
gabriel ciprian ivascu
08 January 2023
Comment from ca.trustpilot.com
I have same experience like my previously comment . Refusing to pay because I've been playing or covering 24 numbers or more . If anybody can help please send me a message07385 762000 . just trying to complain with ADR but don't know how . Seams like this company doesn't exist ...I've been taking a video about all my ID game numbers and as well proof of verification and amount of deposit and withdraw . From amount of 6000 £ they pay only 3200 money won on blackjack and the difference told me that won't be paid cos I've been playing more than 24 numbers on roulette …. unbelievable
Amanda Rooney
03 January 2023
Comment from ca.trustpilot.com
Wel I won 400 pound I only deposited 20 and I got my winning ok never had one problem with this casino only thing is the chat takes about 5 mins for reply other than that great experience overall
Yama
22 December 2022
Comment from ca.trustpilot.com
Please don’t play, even if you win they not giving your wining, and they are making excuse of that you covering 24 numbers bla bla, poor casino, cheating, very bad customer service, no body pick your call, no body reply Haven’t seen in my life like this casino, they just put the name of Las Vegas If you win they not paying your winnings at all, I win £5000 and they telling me you cover more then 24 numbers so we voided please read all reviews before play just ignore and never come and play with this Scam website, the are not real Las vegas Casino which is in USA don’t know how they allowed in UK
Karen
29 October 2022
Comment from ca.trustpilot.com
Avoid!!! I'm actually starting to think this is a scam to steal identities as well as money! I have submitted a ludicrous amount of ID that they keep rejecting and asking for more!? They've had my passport, driving licence, credit card, current account, PayPal screenshot and 2 utility bills!! I have deposited a lot of money and cannot withdraw what I've won. Complete scam, do NOT use this site. If you use the chat feature they just end chat without giving any reason why my ID keeps being rejected so they are uncontactable
Ste Byrne
22 November 2024
Comment from ca.trustpilot.com
Please Please don't put your money into this ,it's so bad I have lost a lot off money over the past 4 days ,the slots and roulette are so bad .please stay away
Please Please don’t put your money into this ,it’s so bad I have lost a lot off money over the past 4 days ,the slots and roulette are so bad .please stay away