LeoVegas Sport PLAYER REVIEWS(1645)
Annomous
05 July 2023
Comment from ca.trustpilot.com
Went onto sister site Slot boss! Was allowed to deposit and I won. Requested withdrawal, they asked for id which I sent and was verified in 20 mins. While waiting for the withdrawal to be processed I was locked out if my account. Contacted live chat who said that there was a review process , I explained my documents had been verified oh no there's more reviews that have to be done. Woke up this morning to a email to say apparently I've acted fraudulenty by opening a account as apparently I am self excluded!! Which I wasn't under the impression. 😡So deposits and winnings are forfeited!! Find this very unfair! I've asked for proof still waiting! AVOID!!
Tim
30 June 2023
Comment from ca.trustpilot.com
Overall this is the best online casino for slots in my opinion. Everything is well categorised and clear. Deposits and withdrawals are simple and I've had no issues with withdrawing funds.
Coral Gillingham
28 June 2023
Comment from ca.trustpilot.com
0 stars. Rude customer service and thieves of a site. Don’t understand how it’s got 4 stars when this is such a bad site. They closed my account after spending all day making multiple deposits and as I wagered loads to finally get into a high bonus round they closed my account during it for verification documents. Now they are refusing my money back and what’s left in the account. If they needed verification they should have done immediately after first or before first deposit not after making multiple and deciding to close account after taking in over £500. ScumBags of a site. Definitely getting a solicitor involved.Funny I have a reply for the company site. Absolute lies they are saying there as I have tried to contact multiple times. I’ve even gone through resolver and got any where with them and their online chat gets cut out every time they are checking my account so I have to re start it every time. They may sound friendly and reasonable I’m their resonance but it’s lies. They are just trying to make them self look good.
Maria Correia
28 June 2023
Comment from ca.trustpilot.com
The worst casino I've ever been to. I had a pending withdrawal and had to close the account. I have sent all documentation many times to verify the account. They never accepted proof from the bank. Everything was there from my name to the account number and the Bank's logo. Finally, they wanted a complete copy of my bank statements! I refused to send! My bank transactions are private, I don't have to show them to anyone! To deposit we don't need to prove anything but to raise it we have to show our whole life and they are never satisfied
Aaron Gallears
27 June 2023
Comment from ca.trustpilot.com
Immediate payout if you use bank transfer. Only held this site to 4 stars because I’d like gambling sites to do all the verification checks before I start playing and not when I’m trying to withdraw. That said my verification went through and everything seems smooth.
andrewcalo
26 June 2023
Comment from ca.trustpilot.com
?!?! Played Merlin’s Revenge. I got the bonus feature - then it gambled without my asking it to and lost immediately. I only opened my account 30 minutes ago. Closed it 20 minutes ago.Absolute scam. Avoid this bookie.EDIT: Full name is Andrew Calo, email is andrewcalo AT hotmail . com
Rich
25 June 2023
Comment from ca.trustpilot.com
Excellent casino site, deposited £20and won £120 did play some of it as I enjoyed the games🙈 online chat was excellent very helpful got my withdrawal approved with in 10 minutes money was in my account. Would 100% recommend this casino. Leanne moylan
Stephen Dyson
23 June 2023
Comment from ca.trustpilot.com
I feel like I've been robbed!!! Never won anything until last week, got up to a £100 so I thought you know what never win on here so I'm withdrawing 👍🏼 waited 5 days nothing so I thought I'll log in and see if it's still pending, ACCOUNT LOCKED!!! I thought what??? So started a live chat they were very helpful and said sorry you need to verify your account before a withdrawal can be made. I thought fair enough so sent documents required, waited checked documents verified 👍🏼 I thought great I'll log in and check SELF EXCLUSION IN PLACE. live chat passed on to department they'll contact you when it's sorted out nothing live chat again you can't log in as you're self excluded!!! I didn't do this what the hell is this company??? Feel like I've been scammed if I don't hear anything positive via email I'll be reporting it as a scam site/fraudulent company to the gambling commission and cyber crime division with the police as it's basically theft.
Jake Adams
22 June 2023
Comment from ca.trustpilot.com
After winning £750 fairly on blackjack they 'randomly' decided to investigate my account, although they didn't do any checks when depositing large amounts over the course of the year and losing. After over a month, my account is still locked and pending review. I've emailed them several times and get the same templated response, it's like they're waiting for me to forget about it. I read the Trustpilot reviews and thought this wouldn't happen to me, but here we are!
Will Mac Asia
05 June 2023
Comment from ca.trustpilot.com
Safe and Sensible. Leovegas has always been reliable and easy to use. They are user friendly and you need to verify in order to play for real money. The deposit incentives are low compared to the others, however most wagers are 10 or under and in real money. 24 hrs WD to bank. I dont like or trust the crypto sites - way too many dodgy incidents, not getting paid etc - Leovegas is not a crypto site which is great for legit games. Descent amount of providers and new games, sports betting, Live tables etc. I would recommend to anyone who is weary of the bright lights and unbelievable bonus deposits etc that everywhere. Leo is one of the more established platforms and definitely the safest.
Ursula Reynolds
04 June 2023
Comment from ca.trustpilot.com
A good site. Have been playing a couple of years and no issues with games, fast withdrawal and even.gpt the chance to go to a match vip with travel though couldn't go. Only issue is no regular vip rewards like other sites with cash gifts or cashback.
Annica Takala
28 May 2023
Comment from ca.trustpilot.com
Well also I'm very supprised over the bad rewievs here!! I came here to read if someone shares my latest experience. I play at 3 different casinos, but mostly on LV because I think Leo Vegas has been the best, until some months back when I noticed that the withdrawals started to take very long and I got no answer why that was. Also the offers for VIP members weren't as good as before. So I starded to play on other sites that are faster in banking ect. However, I finally got an answer, that there has been some changes going on at Leo vegas Vip program and also with the withdrawals. They said that the withdrawals should soon be faster again. So I hope theese changes were worth the wait 😊
Ruhim
11 May 2023
Comment from ca.trustpilot.com
Good selection of games, but you Bonuses are extremely poor. They are not set out like most gaming sites. If I was to use a match deposit offer I would have wager my own money first for example 35x times no access to the bonuses until you have done that, not even when I have lost all the money I have deposited.On nearly all other site they would let you use you match deposit bonus as soon as you lose all your deposit. Leo Vegas does not let you do that so the bonuses are useless.
Zadiq
07 May 2023
Comment from ca.trustpilot.com
I am surprised by all the negative reviews. I have had nothing but joy using LeoVegas and it’s my favourite for casino games. They payout within 2 business days provided your have verified your accounts
Daph Earle
15 March 2023
Comment from ca.trustpilot.com
Leo’s one of the best, fast transactions, both to Leo and back to the player, the upgrades to system have made it very easy to upload documents for the player verification. I like the look of the platform, it’s easy to navigate and the game display style is perfect.The support crew are awesome and always helpful.I’ve played Leo for a few years now, and it’s only gotten better.
GCM
15 March 2023
Comment from ca.trustpilot.com
I covered FIVE numbers on the roulette wheel, red numbers. This makes my odds around 15/1 so on average I'd hit a win once every 15 spins. I spun approx 150 times and it never once landed on any of the FIVE numbers I had a bet on. It also produced a black number 78 times in a row because it was red numbers I had bets on. Oh it will land either side of the numbers you have on over and over again to keep you going but actually land on it, no way! RNG my foot. Algorithms, that's how they do it
Max
14 March 2023
Comment from ca.trustpilot.com
Been betting at 365, but due to some reasons they can't explain I had to change site. Now I tried Leovegas and I must say i like it better. If you win they pay you directly, no waiting 24h to squeeze some extra interest out of their loses (bet365) Had to contact your support to change my phone number, friendly and fast service from your support(Robert). Only negative thing was I tried 2 times from your app and it crashed when I left the chat room to verify myself. But in a browser it worked splendidly ??
Rachel Bowyer
14 March 2023
Comment from ca.trustpilot.com
Payout turned down I play big bass bonanza every day on a well known site tried this first time and omg the difference every spin was a loss I’ve never ever seen big bass bonanza play so bad it’s not that I lost it’s the fact I never got a game
Oliver Stolten
13 March 2023
Comment from ca.trustpilot.com
They are really scummy, I can see their argument on safe betting, but going so far to withholding and refusing to payout what I had left, which was 720 dkk out of 1000 dkk. I will admit that the bonus on 1000dkk which was a welcome gift, so technically I came out with a positive even if I lost 280 DKK over 10 games(Yes safe betting). I would never reccomend or have any1 betting here, since their terms of policies is very shady at best
LEO Bogdan
13 March 2023
Comment from ca.trustpilot.com
Scammm , over 400 invest and 20-30 cashback , also when you want to withdrawal money it s not working even if you are full verify they will find a stupid reason to keep your money , ofc they work with gov because they allow them to so this scams with peoples
James
12 March 2023
Comment from ca.trustpilot.com
STAY AWAY FROM THESE DIRTY SCAMMERS! THE GAMES ARE RIDICULOUSLY FIXED AND YOUR MONEY WILL BE ROBBED FROM YOU. PLEASE DO NOT FALL FOR THIS SCAM SITE. REPORTED...
Stefano Tonini
12 March 2023
Comment from ca.trustpilot.com
My experience cannot be considered positive also because I was able to verify that their algorithm is not at all impartial, in fact there have been cases that are actually unthinkable, and the only one from a frequent visitor to places where serious bets are made. .. absolutely to stay away from us.
Sean
12 March 2023
Comment from ca.trustpilot.com
To all of you on here who have been scammed by LeoVegas and its sister casinos. I am filing a claim against them as a “class action” which means there are a large amount of claimants. I already have 12 others signed up to this including myself, who all have been refused withdrawals and had account closed. There is no fee or cost to you for joining this action, the more of us together in this, the better as we will be claiming for the following for each individual:-total deposited - total wagered- total won/withdrawn unsuccessfully -additional compensation and damagesPlease know, I have nothing to gain from this other than my own money back from this disgrace of a casino.If you want to join the legal action, drop me an email with the following information:- statement of your issues with LeoVegas or sister site- total money they have with held - total deposited/wagered (if you know this) - your LeoVegas account username & email address linked to that account- any evidence you have such as chat transcripts, screenshots etc.- any other information you believe them to have breached with you personally, such as social responsibility. As this is a claim under UK law, we can only include UK citizens in this action. Drop me an email, I’ve spaced it out so trustpilot don’t block it out. Sean porter 2019 at Gmail dot com. Let’s shut this company down and get what’s rightfully ours.
Enzo Santos
12 March 2023
Comment from ca.trustpilot.com
Easy withdraw, support that really works, and a great interface to gamble.
Efe Albayrak
11 March 2023
Comment from ca.trustpilot.com
Great experience with deposits and withdrawals.My experience with this site is very amazihg. Support team answered all of my questions very fast. I had no problems at all. I am extremely happy with Leovegas. Thank you.
James Lyness
10 March 2023
Comment from ca.trustpilot.com
Disgusting site, just like a lot of the other reviews my account has been locked. I have uploaded everything that has been asked numerous times to be told they will send me £30 and the rest is forfeited for a breach but can’t explain the breach. I have the chat and all the approved emails and will be taking this further
Francess
09 March 2023
Comment from ca.trustpilot.com
Omg I wish I had read the reviews before playing on this site??♀️, I have been locked out of my account for over a week now because of concerning comments and verification.. I have sent in my I.d and proof of address which have been approved but yet my account is still locked? I have 4 grand in my account that I can’t touch. I get in touch with live chat just to be told to expect an email but can’t give a day or time I have been waiting for over a week now it’s BS.. I have put a lot of money on this stupid site but when it comes to giving it back they take there sweet time to get back to you. I for sure don’t recommend this site to anyone!!! Who can tell me where to go to get sorted? I want to report this
A Lamb
09 March 2023
Comment from ca.trustpilot.com
Unable to withdraw my 500 GBP winnings. Every time i contact chat, they just force log me out. There-fore i lose my spot. They placed a restriction on my account so i can not create a new payment method to withdraw. Yet another sad scam website... Thanks for not allowing me to treat the family.
Nico
09 March 2023
Comment from ca.trustpilot.com
My account got locked for no reason and I've been waiting for a week for an email and the client support cannot do anything except to keep me waiting It's been a week now and still I can't get into my account no email nothing It's easy to put money into this site but when you try to withdraw they lock your account.
Nick
08 March 2023
Comment from ca.trustpilot.com
Until recently I thought all these online casinos were just about rippin u off but now I don’t! Leovegas is as good as any. More than fair. If I could stop playing when I was winning I’d be loaded!
Reet
07 March 2023
Comment from ca.trustpilot.com
My experience with this site is very good.Support answered all of my queries instantly.I had no problem in deposits and withdrawal.I am extremely happy with this platform.This is the first site to pay me good profit. Thank you Its a great team work.I look forward for bonuses in future.
Jaymoe Hutchinson
06 March 2023
Comment from ca.trustpilot.com
They ask you to upload the documents for withdrawal but it's impossible. The customer service doesn't reply. Pain in the assYou guys are quick to reply here in Trustpilot but no reply in Customer service. I have sent two emails since two days ago. None of them have been replied.
Ashley Seare
05 March 2023
Comment from ca.trustpilot.com
never pays £1000 over this weekend and had 3 bonuses that did not pay.stayaway. galacasino ladbrokes or grosvenorcasinos is way better
A Lamb
05 March 2023
Comment from ca.trustpilot.com
They state they have issues with withdrawals to Natwest & Royal Bank Of Scotland. But they are still happy to take the money you deposit from these Banks. However its a pain to withdraw. Does not make sense. They use a third party verifying business - Hooyu who seem to also be 1/5 on trustpilot reviews. Do not waste your time. Play on a better site.
Twinkle
05 March 2023
Comment from ca.trustpilot.com
Deposited my hardworking money (approx £1500), won £1476 in total as multiple withdrawal requests to only receive £38 to date. Account locked for verification and provided all documents requested to be told they'll refund me £200 as a gesture but due to a breach in terms I have forfeited all my winnings. Absolutely ridiculous. I would NOT recommend this company and the gambling commissioner will be notified of such experience. Leo Vegas refused to pay me my winnings and refused to refund my deposits. Therefore, even if they do send £200 back as a "gesture" they've pocketed over £1000 of my money. Disgusting organisation. Avoid!
Siham Porsche
05 March 2023
Comment from ca.trustpilot.com
I have no problem with withdrawing money how ever I realised it is impossible to recive a good win my net is over £3000 and not one good hit and I play regular and is hard to get a bonuse before you get a bonus it will probably take hundreds of pounds on other website it seems to give bonuses gambling is gambling but I must have very bad luck if every game I play doesn’t seem to give a bonus and when I did recive a bonus locked me out I went back in and no bonus yet it took my money I was spinning on I have been playing for a long time and I have not won a decent hit I am not saying to give bonuses out on regular bases however it would be nice to get money worth and see at least one bonus I play evening morning or whenever I feel like it but it never seems to give a tease on bonus although you play for an hour or so
Cher
04 March 2023
Comment from ca.trustpilot.com
Fun as long as you don’t win. They give you the run around when you try to withdraw. Save your money!! Have played other sites and never had any trouble.
Shally Faith
04 March 2023
Comment from ca.trustpilot.com
REAL REVIEW :DOkay listen I don't ✨️encourage✨️ gambling but this site is legit, fr. If you're in NZ your winnings transfer back with extra as it's all in Aussie dollar which is mad ? Game wisely whanau, only if you have bucks to spare!
Jack Kakes
03 March 2023
Comment from ca.trustpilot.com
Disgusting site, my abusive ex partner opened an account in my name and transferred £17,000 into the account, my money, they allowed that, thankfully I was able to find out before he spent a penny I contacted leovegas and told them about this they said they will close the account but won’t pay the money back they will keep that as they are in their rights too.. absolutely disgusting
Adedeji adegboyega
03 March 2023
Comment from ca.trustpilot.com
My account was closed by safeguarding days ago and I have a £420.59 withdrawal pending nobody even bothered to email me or anything they just blocked my account without even contacting me I had to find out by waiting in a live chat. I used my own money fair and square to win £420.59 I just want my withdrawal processed as they’re not giving me a time frame etc I’m being treated like a criminal and it’s not fair at allMy display name with Leovegas is: eaa99AA
Conor
02 March 2023
Comment from ca.trustpilot.com
Won’t let me withdraw. Constantly adding on new levels of verification needed and refusing withdrawals. Now they keep saying my proof of credit card ownership is the wrong document but won’t tell me what’s wrong with it. The document has all the details they asked for. I have been well over a month trying to withdraw my money and still jumping through hoops to no avail.
Christine Collier
01 March 2023
Comment from ca.trustpilot.com
They make it impossible to verify your account! where as other online casinos its as simple as 1 2 3. They give you the run around for hours, just to keep you f in around. Its a joke, they let you put money in, but don't want to pay you out. Stay away from this garbage site. Zero stars should be a thing
Matthias Sandler
01 March 2023
Comment from ca.trustpilot.com
Disgusting site my account was starting fully verified and as soon as I withdraw they change it to I need to verify ! I have luckily evrething screen shot and send evrething to the Uk gambling comission
Anwar
28 February 2023
Comment from ca.trustpilot.com
I joined tonight and a welcome bonus was offered plus 100 free spins on Bigbass splash. I pressed claim and it directed me to my bank app log in page asking me to login in which I didn't of course. I pressed back button which took me to Normal looking deposit page so I deposited £10 I didn't receive the welcome bonus of 100% of my £10 deposit or the spins so I spent the £10 on big bass slash and didn't get any chance of scatters at the end I still didn't get my welcome bonus. It says 2% wager so far but I never received anything and claim button isn't highlighted either. I tried live chat I was no 1 in the que waiting and waiting no one came back to me. then the page went off asking me to log back in. I logged back in and ask to close my account as something not right. And have reported to my bank about it going to my log in to my bank account page asking me to log in. Was looking forward to playing on this site and this is first bad review I've ever done, haven't come across this before
Projects Service
27 February 2023
Comment from ca.trustpilot.com
Stay alert from this website. I played one month and a half. 2000 e wasted with percent of earning less then 2 %. I tried a lot of games I got nothing. After 1 month playing I got 100 e which I wanted to deposit them back. I was bombarded with emails for verification. I think MGA needs to inspect the rate of winning percentage from this company. Stay away possible scam . ???
Dawn Alton
27 February 2023
Comment from ca.trustpilot.com
STAY AWAY from this site!!!I have made several deposits and only 1 withdrawal..I withdrew on 12/02/23 it is now 27/02/23 and I still haven’t received my funds..They have had me sending in bank statements after bank statements to prove I haven’t received my funds.Tonight they finally admitted I haven’t had my funds then within seconds they have locked my account so I probably won’t be getting my funds!! Please people find another site to play as this one will just keep any winnings you get
Francesco Brunelli
27 February 2023
Comment from ca.trustpilot.com
Casino affidabile e assistenza al top ,operatori super professionali.
Mark O Connell
27 February 2023
Comment from ca.trustpilot.com
Proper scam wager is so high 2 cent payout for a 10 cent bet keeps pretending your getting a bonus soon or jackpot king all just for you to keep putting money on bad bad casino who say someone else won the jackpot someone who only gets there money back over a while it's just a scam live chat never works football is slow out at loading on purpose proper scam Leo Vegas more like take your money non stop and all you here is same excuses with them they want to be up always take your money and always have one up on you stay away from this dirt
Rodrigo
26 February 2023
Comment from ca.trustpilot.com
I had a problem with a deposit that I asked the site for help with, I was attended to in less than 5 minutes and my problem was resolved in a simple way.In addition, I have never had problems with withdrawals and I have been using the site for just over 5 months.
Florian Ferar
06 July 2023
Comment from ca.trustpilot.com
I love to play Casino with my wife on weekends ofc for fun.. we made a deposit of 1800€, we play 1€ spin, we got one bonus om doghouse, winnings was 40Cent 🤣🤣 never in my life i have seen a soo scam casino. That's no fun, live chat was closed i could not close my account, but is first and for sure last time i play on this s*it whole 😅😅
I love to play Casino with my wife on weekends ofc for fun.. we made a deposit of 1800€, we play 1€ spin, we got one bonus om doghouse, winnings was 40Cent 🤣🤣 never in my life i have seen a soo scam casino. That’s no fun, live chat was closed i could not close my account, but is first and for sure last time i play on this s*it whole 😅😅