LeoVegas Sport PLAYER REVIEWS(1644)
B.S.
08 September 2024
Comment from ca.trustpilot.com
Easy to deposit and withdrawl plus bonus spins
Daniel
07 September 2024
Comment from ca.trustpilot.com
Making a withdrawal was easy and one of the fastest transactions I have experienced.
A satisfied customer
07 September 2024
Comment from ca.trustpilot.com
Helpful, efficient and overall a positive experienceGenerally in business operation the optimal customer experience is when one does not need customer service assistance to begin with. However I was suprised when the need for assistance arrived it was convenient, quick with less than a minute of waiting time and truly friendly as tone of service via chat can be.
Liam Obrien
06 September 2024
Comment from ca.trustpilot.com
Shocking!! Accepted a Bonus Offer.. Real cash deposit €25 Nothing happens not a single bonus maybe the odd centInto BONUS FUNDS 30 Spins in €1150 win Website is a joke don't waste your money
Brad Jarvis
05 September 2024
Comment from ca.trustpilot.com
Never had any issues until now. Butmade a $2100 and $950 withdrawal yesterday on the 4th sept and normally they would be in my account by 10.30am the nect day (conformation of funds on way email recieved on the night of the 4th). Have rung the bank and they are saying they cant see any trace of it. But leovegas chat service lady says its been sent. Wheres my money???
Michael Kanara
05 September 2024
Comment from ca.trustpilot.com
Almost instant cashout after processing nz. Great selection of games also
Tuukka
05 September 2024
Comment from ca.trustpilot.com
Fun games. Nice free rounds. If the winning payments where faster would give 5 stars. Still nice service. And you can actually win. Been a member since 2015.
Valtteri
05 September 2024
Comment from ca.trustpilot.com
Site looks fine and is easy to use. Withdrawals are superslow unfortunately.
Anita
05 September 2024
Comment from ca.trustpilot.com
Was great won!!Just waiting to see how long it takes to go into my bank account
thorr
05 September 2024
Comment from ca.trustpilot.com
really easy to use and good but to many verification processes (i have had to send my card about 5-6 times just to withdraw)
joanne
04 September 2024
Comment from ca.trustpilot.com
absolutely appalling , take forever to verify, but this only is asked after withdrawal. it clearly stated it was fully verified , so I continued to use website. that was obviously false. then I supply documents, approved... account still closed. even though on my emails it Cleary states I can "it back and relax and enjoy" more lies. also stated on my account I can " enjoy any winnings". now I'm just getting fobbed off that my documents are being verified. 5 days on, still same rubbish
kian
01 September 2024
Comment from ca.trustpilot.com
Love playing all the games that Leo Vegas has to offer, Making withdrawers on the system is super easy and user friendly, when withdrawers were withheld, Communication received was very helpful in terms of what was needed to complete the transaction
Joonas
01 September 2024
Comment from ca.trustpilot.com
0/5 for CS David for not checking facts
Denis Derd
31 August 2024
Comment from ca.trustpilot.com
Best casino ever. Reallt love it. Playing there for last 6 years and it's my top casino. But I gave 4 stars cause they changed chat and now it sometimes takes over 3 hours to get agent online....please fix that it's been now like that for a long time
Nathan Sidney
30 August 2024
Comment from ca.trustpilot.com
By far the worst online casino company.Had my account nearly 2 years and in that time I don’t think I’ve won more than 10 pounds. I know nothing is guaranteed when it comes to gambling I am a regular gambler but this site gives you nothing in return. Bonuses are few and far then when one does eventually land it’s very little pay outs. My advice to others is avoid and use a more up to date company.
Joe
30 August 2024
Comment from ca.trustpilot.com
Easy to access and use casino site, awesome, ❤️
Mico
29 August 2024
Comment from ca.trustpilot.com
Very fast answers and good answers it was super easy and helpful
Danny
28 August 2024
Comment from ca.trustpilot.com
Best casino ever good bonuses fast withdrawals and always fast to respond on your live chat
Savio
27 August 2024
Comment from ca.trustpilot.com
Stay away from them. I opened an account on Sunday and it was shadow banned by Tuesday (capped at $2 per sport bet). Placed less than 20 bets al under $100 with them before doing that. However, 70% of them hit and that trigger them. Usually I am a losing player, finally getting some games right (luck mostly) and they couldn't have it. They also make your withdrawals difficult and you have to engage them to speed up the process. In fact , they just want to convince you not to withdraw. A true bucket shop that wants just full suckers and not semi-suckers like myself. I am actually thinking to address this with the local MP since I don't think they should be allowed to operate in Canada.
SergioR
27 August 2024
Comment from ca.trustpilot.com
I have just experienced over a month with LeoVegas. It was pretty ok. Until my account got blocked after a big winning.
Shireesh Christians
26 August 2024
Comment from ca.trustpilot.com
I’ve always had a good experience with the chat support but over the last month it’s been really bad. Ever since you guys moved to the new chat support platform the wait time has drastically increased I am currently waiting on a response it’s been almost an hour and no one has responded. This is so bad, refine the process, get more people or roll back to the old support platform if it’s not working.
Sarah
26 August 2024
Comment from ca.trustpilot.com
Very quick withdrawal. But wins not often
jade
26 August 2024
Comment from ca.trustpilot.com
Amazing customer service and everything is done so quickly. Very happy with my experience.
Nina
26 August 2024
Comment from ca.trustpilot.com
Game selection is perfect.Withdraw was quick,took only few minutes.
Van
23 August 2024
Comment from ca.trustpilot.com
LeoVegas is the best online experience i have had......fast efficient and enjoyable... i recommmend to everyone
Kathleen
23 August 2024
Comment from ca.trustpilot.com
The support team, top notch!Quick to respond and resolved any issue I had.
Barb
23 August 2024
Comment from ca.trustpilot.com
Im still on the fence Ive requested to withdraw my winnings, I did everything to verify my account but still not receiving my winnings:/
Justice
22 August 2024
Comment from ca.trustpilot.com
Great website with entertaining games. Staff are always kind and helpful.
Onni Kosunen
22 August 2024
Comment from ca.trustpilot.com
Great bonuses and a vast selection of different casinos plus slots.
Ali
20 August 2024
Comment from ca.trustpilot.com
Made a withdrawal of $3000 got a confirmation email on July 12 saying the withdrawal is processed, the money never made it to my bank account. Asked for help from customer service, I was asked to submit my bank statement showing all the transactions starting from July 12 till date. I had to wait a month to get my bank statement since it's auto generated every month. When I finally got my bank statement and uploaded for them, I was told it isn't acceptable since it's not showing transaction of July 11 even though the withdrawal was processed on July 12. I uploaded my bank statement from the previous month showing all transactions till July 11. In short I provided them with 2 bank statements from June 12 till Aug 12, despite that nothing was done and the funds are still missing, customer service agents are clueless they ask for information in bits and pieces, I have kept all the emails stating that the documentation was accepted and verified and next day they were rejected.
Lloyd
19 August 2024
Comment from ca.trustpilot.com
Great games, easy to deposit funds and quick withdrawals
keli
18 August 2024
Comment from ca.trustpilot.com
Been a Leo Vegas member for over 10 years absolutely the best casino in the world
Aaron
18 August 2024
Comment from ca.trustpilot.com
Paysafe was forced as a withdraw but there is no way to do a bank deposit and that would be my preffered deposit method too. There needs to be a review into feasibility of certain withdraw methods, and or add the option to deposit with a bank so I can withdraw that way
Rasmus
17 August 2024
Comment from ca.trustpilot.com
Everything was great but the first "contact" response time was 40minutes other then that the service was top notch 5/5
Abdali Abdollah
17 August 2024
Comment from ca.trustpilot.com
Ziro stars they all laier and just take money its mr fraud do not trustthis caino and mr laier
customer
16 August 2024
Comment from ca.trustpilot.com
They partner company betmgm uk is holding more than10000£ of my winnings in their accounts now allowing me to withdraw them
Jose
16 August 2024
Comment from ca.trustpilot.com
The site Is pretty intuitive, nice looking and the slots are really fun, the bonuses also were amazing,
Patrycja
15 August 2024
Comment from ca.trustpilot.com
Still the same opinion, waste of time and money. No recommendations.
Daniel
14 August 2024
Comment from ca.trustpilot.com
Very fast withdrawals and fun games.I had a break up and spent lots of money I can't afford to spend so to anyone looking to play please be mentally well and play within your means, I am broke now and very upset due to having a bad moment and regret sinking my money in this week. So play carefully, it's a great company and trustworthy place to spend excess money you can afford to lose. You often win
F. E.
13 August 2024
Comment from ca.trustpilot.com
It was all fine and dandy until I hit a decent win. Then they restricted my ability to withdraw funds unless i could provide the account verification AGAIN .. i had already done this on opening the account. There have been numerous transactions back and forth since. Today's win was over 7k though. They picked a transaction from a month ago and want the email i received from interac confirming the deposit. Who keeps emails over a month esp once the money has been played with? Interac won't help, gigadat or wyzia won't help, my bank says to contact them etc etc ... LEO VEGAS is doing this to stall me or prevent paying out.
Nathaniel Watson
12 August 2024
Comment from ca.trustpilot.com
I would give more stars but unfortunately can't. I've always enjoyed leo Vegas more than other online casinos.Fast, friendly, AAA+ service
sharla
12 August 2024
Comment from ca.trustpilot.com
Pretty quick customer service,a little bit hard to verify account but good overall
Uenukukopako
09 August 2024
Comment from ca.trustpilot.com
With the deposit and get bonus money it would be good to show us the wagering progress rather than leaving it to guess work on the players part
cory
08 August 2024
Comment from ca.trustpilot.com
Good wins good fast reliable payouts.plenty of games to choose from and always easy to contact for support.....
Denise O Driscoll
08 August 2024
Comment from ca.trustpilot.com
Super casino games, excellent payouts and no messing around with withdrawals. I highly recommend Leo Vegas. Plenty new games to get stuck into. I have never ever had a problem with them.
J.
08 August 2024
Comment from ca.trustpilot.com
Everything runs smoothly, when I have had issues I’ve contacted them and they fixed it in a timely matter
Dominique
08 August 2024
Comment from ca.trustpilot.com
Fast and easy deposits. Always getting good offers. I get free spins alot randomly.
Michael Atkins
08 August 2024
Comment from ca.trustpilot.com
I would not recommend using LeoVegas. After a few months of using the site, I deposited £100 and my account was blocked and I was required to provide verification of my address, identification, 3 months bank statements (from 2 different banks I have) and 3 months of payslips. Until I did this I was unable to withdraw the £100 I had deposited, why not stop my deposit before requesting all this. Address, ID and payslips, fine, I understand that due to regulatory factors income must be provided. However, 3 months bank statements from 2 to of my banks is excessive and intrusive. Do LeoVegas not understand that my bank has to follow strict regulatory guidelines!? If I had money coming in and out of my bank from illegal sources the bank would report this. Why is a gambling company having to look through my bank account!?! What are they trying to prove!?! I have written to the gambling commission regarding this issue also. The fact that they can hold my £100 until all the documentation is provided is basically theft. I’ve actually provided all the documentation as I want my £100 back. The whole process has taken a week so far and they’re still reviewing my documentation.
vanessa
07 August 2024
Comment from ca.trustpilot.com
Would love to win the jackpot sometimes and add some more zeros on it i love playing leo Vegas think your awesome 👌
Alexandre
10 September 2024
Comment from ca.trustpilot.com
Had to make contact about withdraw since win wasnt moving forward and live chat workers were really helpful and it was resolved well.
Had to make contact about withdraw since win wasnt moving forward and live chat workers were really helpful and it was resolved well.