LeoVegas Sport Review

I have read other reviews and I wish what others have said didnt prove to be true.

I joined LeoVegas a couple months ago. I won a decent amount of money a few days ago, which would have been my first withdrawal request on the site. I have not heard a peep from anyone about anything! I took it upon myself to research about the verification process and sent them all the required documents (without being asked). No one has contacted me at all, and I have sent two emails with no reply.

I am very concerned this site is a scam and I will not get my withdrawal.

I find it interesting that their customer service rep can respond to all the negative trustpilot reviews but not actually respond to the customer when they try to reach you. I even tried to contact live support and was made to wait 5 different times in a queue and then when I was supposed to be #1 I was disconnected each and every time.

I have played on other sites and have never had even close to a similar experience. I am scared this site is not legit and I have been stolen from. Just like customer service explains to reviewers who are upset about losing. The games are run by algorithms and it's all luck, so then when someone is lucky why are you punishing them and not paying out their winnings.

It's now been 3 days and not a word or any sign of life on the other end of the computer. So incredibly sad that businesses like this exist praying on innocent people. If I walked into a casino with $20 pulled the lever and won 1 million dollars the casino isnt going to tell me I dont get my money. If it's a game of chance, and a customer gets lucky, do the right thing and pay them!

I wonder if i will ever hear from anyone….

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I wish I could give zero stars .last year opened an account which was immediately closed .and told that my account is permanently closed based on casino discretion and can’t play at other sister websites their decision is final .
Played at royal panda not knowing it’s a sister site ..till the refund application Leo Vegas confirmed 10 times that I am permanently excluded but when they came to know of refund they started saying. It’s a lock and I can register at sister sites where as I have many proof ,live chats where it has been confirmed a million times that it’s a discretionary exclusion. Pure scammers ..reporting the casino ..casino was fined £600000 in 2018 on same grounds is again doing the same ..no respect for this casino

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I joined and after talking on there live chat, I never received my free 20 spins. They told me to try all kinds of things but none worked. Rubbish!!

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The biggest online scam casino there is.

They refuse to pay out any deposits or winnings .
no mather what you give them of documents and verifications.
even AFTER they have verified everything,

They refuse to pay put anything you have deposited or won ,
they just come up with new and illigal reasons why they havent payed out .
Everything from they havent had the the time , to its pending…… yeah right…. for several days !?
thiefs , that what they are .

They will do everything they can to slow down any form of payment . and i think they only way to get youre money back from this site is to take them to court .
STAY AWAY
Bether to give youre money away to a good cause . rather then give it to thiefs .

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I ’m your loyal customer. I have been playing your casino since 2017, but the experience of each withdrawal is very bad. I tried to withdraw after winning 1500 on Wednesday and waited for two days without any reply or email. Remind me why I ca n’t withdraw money. I asked the online service department and they said that I would provide a proof of my previous bank card. I lost my last phone and bank card for almost half a year. I changed my new phone and could n’t provide past login history. I would like to ask why I did not use the past card to make another deposit. Why should I provide him?

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These people only know who to take money , i earned 21972 an they refused to give money to me saying i played and i lost , I'd lost while playing than why will ask for money , it's a scam stay away please. I contacted them again ,again they are saying that they credited the money into my account and i played the game and i loose all the money , I ask them to show me the transaction but no response from their side , please stay away from this site complain on BBB as well for this company and on UK department as well I'm going to forward complain on every site

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After deposting almost 50.000 danish krones, i finally won, 60.000.. but as u can all guess, i cant withdraw my money!! I am reading All of your bad comments, and i am wondering? Will i ever get my money? im giving this site one month to give me the money.. and that Will be 2 months i ve Bern waiting for the withdrawl, after that i am filling a police report!! They are litterly scamming people!! And that my dear friends is illegal! Luckily for me, my dad is a lawyer, and im gonna go to court with stupid site!! And leovegas i dont need your reply, ur copy paste answers Arent enough

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Absolutely horrendous site! Keep well clear. They are quick enough to take your money, but when you actually win something trying to take your money out is a big problem it takes so so long and there’s no help at all from them!!! No one on live chats, no one replies to emails! I have photo evidence of every single time I’ve contacted them with no response and how much I’ve won

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Do not open a account with these you won’t qualify for any of the offers they advertise and will not allow any withdrawals due to T&c’s
Terrible odds and even worse markets available

SP only available on every horse up until start time

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Yeah, i actually managed to pull money off this site twice, 4000 dkk.
But dont expect that you can win money the next couple of days or weeks after that, its basically a ripoff.

besides that, site has most games, all put together on one site, which i like alot. i usually love to play here but it feels like you get limited once you make withdrawals, even tho thats AGAINST THE LAW Leovegas.

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I've given this site one star because the layout is good that's it rest of it is crap you can't win any money no matter how much you put on. learnt my lesson the hard way.keep your money in the bank .

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Been on this site for a number of years. Spent thousands with them. After depositing heavy and loosing heavy they have closed my account. I play in a lot of high streets and often pay cash into my bank account. As I can’t prove where the money came from they’ve closed my account. Lots of bad reviews about them changing policies and rules etc to benefit the casino. Have no way of trying to win back some of my losses. STAY CLEAR OF THIS SITE !!!!!’

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Deposited over £100 and finally got a bonus On who wants to be a millionaire. Had 10 free spins and I won £2 on a £1 spin. Absolute joke. They get you with the deposit and get 100% bonus which you won’t get till you have wager 35x your deposit amount. And with the poor wins there’s no chance.
I’m Closing the account.
Don’t waste your money.

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Still Leovegas trying lure indian public for this casino to spoil their money and life…without verification you can deposit as much as you want but you can not withdraw the amount without verification of your account which will not happen even after submission of proper doc…All Indian bank immediately stop allowing transfer of money to Leovegas through debit/credit card…software is designed in such a way that in1st few spins you may earn good amount from almost all games then you will loss double, triple or more if you can not control yourself…Be careful …i am trying to explain to the banks about this and to barred all cards..

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Worst ever online casino.
You can't withdraw winning as they keep on giving stupid reasons and finally you play out your winning amount and loose all of them.
Never ever enrol with them

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Absolute scam. I have been trying to cash out for over a month. Had to submit sensitive personal information, then withdrawal was cancelled. Was asked to submit credit card information. Credit card not verified, still shows pending for over a week, and withdrawal cancelled again. Several attempts to reach support via contact us form have garnered zero response, aside from auto reply claiming 24 hour response time. Email address garners same response. Live chat indicates a queue of 3 or more people, which never changes and kicks you off before you connect. Deposits take seconds. So as long as you plan of losing your money to them and continuing to deposit, service is fantastic, don't try to get your winnings though. Scam scam scam scam scam!!! Beware!!!

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STAY WELL CLEAR. I have been a gambler for many years, I play online and in the high street. As I play the high street a lot, I pay cash into my bank account. After deposits totalling thousands of ponds, Leo Vegas asked me for proof of income, I explained I put cash in via winnings form high street outlets and other online sites. So as I couldn’t prove I earned the money they closed my account giving me no chance of ever winning back some of MY money. This is outrageous and should not be allowed. Stay clear of this site !!!!!!

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Used to gamble a lot on this page and had some decent winnings (always took them out right away, which worked fine). However, now they simply closed my account because of 'restructuring', which smells like bs. Customer support will not give me any proper info and just says I can't open a new one. Bye bye LeoVegas, gonna keep playing at the competition.

Edit: I have been in contact with your support team and all I'm being told is 'because of restructuring, we closed your account', but they refuse to give an actual explanation

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I was lured into the online casino while reading a story about the leovegas CEO losing his job for making a glitch in the game. I was asked to deposit ₹1000 to get ₹30,000 cash benefits. I only realized after depositing my cash that I was caught in a bait. I tried to withdraw my cash within 5 min. But, It didn’t work out. Fast forward, It’s the 9th day. I contacted the support team, I was told to verify my account. I uploaded all the necessary documents and they rejected that all the pictures were blurry. I have been with the support team for nearly 5 hrs. It’s still of no use. They say, They still need a better pic my documents. I use the latest phone, I don’t understand how it could be blurry.
P.S I also realised later that the story was a clickbait to lure customers in (I read this in an article). I only wanted the money which I deposited, I never used their service.

Pros: It’s easier to enter the site, sign up and deposit your cash. The process gets approved in seconds. Voila, You’re in !

Cons: In order to withdraw your cash. You will be asked to submit your sensitive information and documents which will sometimes take forever or maybe never in my case.

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I find leo vegas casino 1 of the best,support people very friendly and helpful with prompt service and quick payouts.would recommend them to anyone

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No stars . Shocking website. Let's u deposit. But u can't withdraw any winnings Do not use them.

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I could Not believe What I read online Actually happened to me.
The deposits Go very well taking in 2 seconds
I was never able to withdrawls my winnings. an error message kept appearing. I have proof I tried to withdrawls as i kept getting the validation email. The customer support said it was from.their end. I finally gave up after 2 weeks of being ignored. Played my winnings and lost. YOU CANNOT WITHDRAWLS not the first one who has this issue. They do it on purpose to make.u play and loose your gains. STAY AWAYYY FROM LEOVEGAS.

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Over the last 20 years I have tried out almost every sports betting site, and LeoVegas have proved to be the absolute worst from the perspectives of trust and customer service. The verification process was smooth enough, but once complete they advised my withdrawals had been processed (in fact I received 2 emails to that effect)… however I never received the funds, every following day for seven days they stated they were having technical issues with fulfilling Paypal withdrawals – which they also said were affecting all customers (I have a gut feeling that wasn´t true but that´s by the by). They were unable to say what the exact nature of the problem was, and also how long it would take to resolve it. Finally, today, I was advised to log back in to the account and rerequest the withdrawals back to Paypal…. but I was unable to do so because I was on a 6 week time out AND had previously asked them to close the account (which they did). Out of exasperation and to ensure I never do business with this company again, I requested a permanent self exclusion… then I got an email back saying that I already had a self excluded account on another of their brands and therefore they would confiscate my winnings and only refund the deposits… all after being told for days I had either been sent the withdrawals in full already, or would be soon in due course. Needless to say I have filled a rogue operator report directly with UK Gambling Commission and also raised a case with IBAS. I cannot envisage this company still being in existence 5 years from now, given this kind of conduct…

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This is the best site I have ever played on, the graphics are amazing, the games are fun. The wins are great on most games and they pay outs are fast and worry free. I recommend this site the best online site thus far. I am NOT affilated with this casino or any .. this is my feelings

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Victoria potter what a fake review!
Anyone with a brain can tell it has been written by the casino!

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the only thing i want to say About Leovegas that the payout is terrible. Takes much to long !!!!! N1 casino is a lot better with fast payout. I will stop playing at Leo and go to N1.

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I had deposited amount of Rs 40,000 INR and side by side I uploaded documents so that my account get verified for withdrawals the moment my account get verified that time there is balance of around 60,000 INR approx and the very moment balance of Rs 40,000 INR get vanished. on asking with them where that money goes one person said you have deposited money with someone else credit card so we don’t accept 3rd party transaction so we initiated refund to same credit card . I was satisfied. And when next day I haven’t got any amount refunded and ask them again they said you lost that amount ( basically they are liar don’t want to pay you back ) . I told them please go through the casino and transaction history and prove me that I lost the bets they have no answers to my questions and on calling customer care they don’t know a single thing about anything they put me on call around 20 min and on last said they will check and my be you lost your bets . There is a option on app to check your lost and win bets I told them to go through that but they are not listing. One person saying it will be returned and another is saying you lost . It’s all Fake thing don’t use this application .. moreover they said withdrawing money through Skrill account is immediate not its been more that 30 hours i haven’t received any amount it’s still pending .. I have all the screen shots of chat and mails I send them anyone one to see please whatsapp me 9555955950. . Even they don’t reply on mails also fake maid if for customer care

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Sick Mother fakers. I have spend 10K for playing games and i have not won single money. its a big scam. its should shut down asap. Platform is not worth for playing any time of games. sick SICK holes. People are expecting so many thing to earn some money. i will give big ZERO for this platform. guys don't put money on this platform.

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Please dont trust this site. They will take your money immediately. But wont pay back. Absolute cheating in day light. I wonder why nobody taken any legal action yet. I would like to give negative rating.
Stay away…stat away….dont waste your hard earned money, time and life. Wondering how these people can cheat others like this. I am sure few positive reviews were given by company hired publicity people.

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Leovegas seems to be happy to take money from you but does everything to not give you your winnings. I waited 6 days for my withdrawal…they finally emailed me 6 days later that I have to give them my driver's license and also utility bill to have the winnings to be transferred to my account. Why don't they tell you to do that right away instead of making me wait. It's like they want your money but won't give you your winnings at all. Why take the money right away with the bank account provided but won't send the money that you have won to the same bank account without difficulty? Worst experience with this.

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Would put 0 star if I could! I signed up today and got sent a verification code through text and i entered it and I got "your account is now locked" so I went to live chat asking what the hell, all I wanted to do was sign up like? During the chat I also received a welcome email with a completely different verification code! But when I started the chat, it said queue position 2! Half hour later, still 2! 🙄 eventually I got someone on the chat and straight away got asked for ID and bank or welfare statements for verification. First of all, I don't mind sending proof of I.D to show that i am over age, but what's a bank statement or welfare letter got to do with it? He said proof of address but like u don't need my address realistically if I was making deposits or withdrawals! Also the person was very very rude, so I decided not to send any documents and told them to delete the account all together, as I don't want my name, date of birth or phone number registered on their site anymore! The person then tried to tell me I signed up like 3 weeks ago 😂 which is not true as I never even heard of the site until today! Hence why I tried signing up today! He was cheeky and said look back on your emails to the 7th nov and I did out if curiosity and guess what, no email from Leo Vegas for that date! As I did not sign up then! I tried signing up today. Was told I can't use my account anymore if I don't send verificaion, which I found funny cause I didn't even get to use the account in the first place! Never in my life have I come across such bad service for just trying to sign up! And by reading all the bad reviews on this site, I'm actually glad now I got such bad service and got them to delete the account straight away! So thanks Leo Vegas for your appalling service! Cause by the look of other reviews, I think I had a lucky escape!

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I so wish I had researched this sportsbook properly before signing on. Have been trying to withdraw money for over a week. They keep asking for me to verify my account (despite the fact that they sent me an email saying my documents had been verified on October 23). I understand now based on all these reviews that they will never give me my money and there is nothing I can do. DO NOT MAKE THE SAME MISTAKE I MADE. AVOID THIS SITE AT ALL COSTS. I’m trying to get them ranked on the blacklist on sportsbookreview.com in the hopes of preventing anyone else from going through this.

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Avoid like the plauge , even when you win you lose Hi , I used leo vagas in the past so I thought I would try my luck again! , I have a joint bank account with my son but I acsidently put his long card number instead of mine even tho it's the same account anyways I notified leo vagas of this I resived a email saying that it's fine to use this card but any further deposits on this card will be void , I then opened up live chat to make sure with the relevant department that I can withdraw this time but in future use the right card I made sure 100% and they agreed that I can withdraw after they got through to the relevant department , I saved all emails and screenshotted proof of the live chat anyways today I got a email after my withdrawl got canceld and my account blocked stating that I used my son's card and it's not allowed even tho I have proof that they agreed I can withdrawl but not use the card again .

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people u can trust Leovegas because there amazing as well.
Leovegas has many good sportbetting options. im really happy an an vipmember of 63% forget all these negativ reviews because people hating on leovegas because they have a gamble addiction

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Worst online casino every. It took me me 2 weeks to get my money as they kept asking for documents non stop. as well as they don't allow u to withdraw to alot of banks however they allow to deposit from these banks which is very stupid. You have no chance of winning what so ever, i have been playing for 3 days only and lost 14 k in total dont recommend what so ever. SCAM

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I have had been a loyal customer of Leovegas for quite some time, but over the last couple of months I had several issues whereby I made a deposit via Trustly and was taking from my account, but not added to my leovegas account. This is happened several times. I have now decided to cancel my entire account with Leovegas and also holding them liable for punitive damages. Have spend a lot of time and energy contact via Chat/Email/Phone and always the same answer we will look in to this come back to you via email. Please be careful opening an account with Leovegas, please also consider that they have received a fine as well recently for targeting certain customers in for example NL, which is not allowed!!!!!

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I wish I could give negitive stars for this site. No problem taking your money but won't pay. My husband won a big amount of money and they refuse to pay him for no reason at all. I highly recommend Betway they do pay. Don't waste your money on LeoVegas l

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had a few problems withdrawing my money, sorted finally after a while

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LOGIN IN HAS BEEN DISABLED PURPOSELY SO THAT YOU CANNOT HAVE ACCESS TO YOUR ACCOUNT. ONCE YOU HAVE MADE A DEPOSIT IT IS GONE. TO GET IT BACK ALL SILLY EXCUSES LIKE BANK STATEMENTS, PROOF OF OWNERSHIP OF THE CARD ETC ARE ASKED TO DILLY DALLY THE FULL PROCESS IN THE BARGAIN THE CUSTOMER IS EXPECTED TO GET FEDUP AS HE IS FACED WITH A BIG WALL

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Leo Vegas has recently locked my account without giving any reasons.We Indians are being mislead by this casino company showing Malta Gaming License in all countries&looting our hard earned money ¬ replying satisfactorily to our queries on their altered terms and conditions.

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Back in the day this site was good but not anymore I was a loyal customer until tonight have finally closed my account after watching my deposits being used up in record time yet again and decided enough is enough.

Gambling should be fun with a chance of having a good run for your deposit but with Leovegas lately you just keep hitting the button and watch your money disappear you might get a bonus round I say might???? but don't expect to see returns like the major sites.

Leovegas are spending too much time making sure they don't fall foul of the gambling commission regulations without looking at their one asset their depositing customers.

Leovgas will reply with the usual company script but after years of playing there I can safely say their reply will be just like their site same old B/S

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Thieves and bad organisation. It took more than 6 hours to get my withdraw accepted but accepting my money takes 2 seconds. Live chat is a joke i was position 1 and waited more than 30 minutes after 20 minutes i thought my website froze or something. Biggest joke on the website of bookmakers. Unibet is number 1 getting a coworker within 15 seconds. Withdraw is 2 minutes . Getting a free bonus money from leovegas is like stealing a diamant from a juwelry is too hard. Cheap organisation.

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Seems pretty unfair that all these bad reviews come up first here. My experience of Leovegas has been great – yeah I lose as well as win but when I do win I am paid within minutes to PayPal. If you are a legit player then there should be no problem.

Matt B

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WARNING!! THIS SITE IS A SCAM.

Worst online casino to deal with. I have been waiting 2 weeks to get my withdrawal now because the documents I've sent are 'insufficient' the same documents were fine weeks earlier when the withdrawal was much smaller. Customer service is rubbish I had on multiple occasions had the representatives tell me everything was sorted and I could expect it to be payed out, only to find a few days later when I asked what the hold up was that i needed to do more documents. I would highly reccomend staying away from this site and their rubbish.

UPDATE.

as requested I contacted the customer support team. Again for the 100th time and sure enough the same result these scumbags just mess you around. Take your money no problems and find anyway they can not to pay you.

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Hands down the worst online casino out there in terms of withdrawing money or dealing with customer 'support it's been 3 days already for what should be a 5 miniute bank transfer, I've had to send all sorts of personal documents multiple times to approve the withdrawal but after 3 days it STILL says pending. And then after all this they hit me with an account verification request to slow things down even more. Never ever ever give a single penny to these clowns, best options are sky casino or virgin gaming. I've dealt with 5 different customer service people all of whom have given completely different information and been completely unhelpful.

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Been using leo vegas for over a year. Can't complain about winning/losing I'm probably more winning up to now. My complaint is withdrawal times, used to be go on live chat request for it to be pushed through, done in minutes straight to bank. All changed without any emails or notifications. Now takes 48 hours plus, live chat no help, no explanations, nothing. To go from minutes to days is pretty crap. So if you request withdrawal and win again 24 hours later you have to cancel that withdrawal and start again and back to the bottom of thr que. Pretty shoddy

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If I could give it less than 1 star I would. Absolutely disgusted with this Casino Won’t go into detail due to legal action in hand. but they allow under age gamblers with disabilities. You don’t have to enter your 3 digit security code every time you deposit which led to a large sum of money being deposited more than once. Disgusting customer service won’t even remove my card only suspended the account which I want closed give up talking to them they are a waste of space

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