LeoVegas Sport PLAYER REVIEWS(1644)
Hong
20 July 2024
Comment from ca.trustpilot.com
Last time I won 7000 euro and I got paid after one hour, then I checked my bank account and They are there. So I do not understand why there are some one saying they won 99999 euro and can never withdraw. By the way, how u reach the winning exactly to 99999 euro. It is a lie, to my experience and my friends experience in different betting sites, at least Leo is much better than Unibet and bet 365, I uploaded my ID and utility bill to Leo, bet 365 and Unibet and Leo verified me in hours but it has been 7 days, still bet 365 did not verify me. So Unibet and bet 365 are Fhit comparing to Leo
Koruxxxs
19 July 2024
Comment from ca.trustpilot.com
Like that you can deposit whatever to play Like the offers for spins and cash backDon't like that I've been apart of leovegas for a couple years and have put so much money in and never had a max win I would recommend to my family but its very RARE to get a max winIf I had a max win I would of had loads of people ready to sign up. I signed them up to Spinbet because its much easier to get a max win over thereCheers
HK
19 July 2024
Comment from ca.trustpilot.com
LeoVegas has improved significantly. It has very good offers - and it has offers often. It is nowadays very rapid with withdrawals.
Ville Valkeinen
19 July 2024
Comment from ca.trustpilot.com
Dislike my bet in crazy time game. I did bet 0,60€ and got pachinko x15. Server did not accept my bet.
Jamie
18 July 2024
Comment from ca.trustpilot.com
I'm sorry team but there have been a few times where I have been on the wrong end of technological glitches. Earlier this week I deposited and was successful from my skrill wallet end but showed as cancelled on leovegas end. It seems when this happens neither party takes any responsibility and the customer becomes the victim. It's not really a nice feeling when this happens.
Matthew
18 July 2024
Comment from ca.trustpilot.com
Great game selection, they give bonuses if you ask in the chat with no wager requirement only after you've spent a bit of course but that's always nice. The agents are great to deal with and always approve your withdrawals upon request in the chat as well.
Gage X DB
18 July 2024
Comment from ca.trustpilot.com
From day 1 i was impressed on how well the layout is and how easy everything is to access, even tho ro card withdrawals for nz had stopped the team still look after you and withdraw via bank account which is such a bkessing,
Annica Takala
18 July 2024
Comment from ca.trustpilot.com
Leovegas is in my opinion the best gambling site, in many ways. They have a nice site, where the navigation is easy to find the games you are looking for. They launch new games every week and you often get good offers, such as deposit bonuses or free spins. The only drawback that could be improved is that the withdrawals sometimes take quite a long time. Many other sites usually pay out the winnings directly. But upon request, payment is usually arranged immediately. The customer service is friendly, helpful and has a good ability to solve any problems. 5 *
Harry Bell
18 July 2024
Comment from ca.trustpilot.com
I was enjoying betting on blackjack and roulette for the week and I broke even, but then when I tried to withdraw all my money my account got locked, and my money didn’t get withdrawn, I have now be waiting for a month, and I am still not able to login after contacting support
Jessie
18 July 2024
Comment from ca.trustpilot.com
Great website! Have never had any trouble with them & they always go above and beyond for customers 😊 Definitely 5 stars 🌟
harry
17 July 2024
Comment from ca.trustpilot.com
Not a bad casino, the deposit offers and bonuses need working on as they are the same offers i had when i was vip lvl 1 n im now vip lvl 28
Tracy-lee
17 July 2024
Comment from ca.trustpilot.com
I find Leo Vegas customer service to be above the rest. The people are more than helpful & very friendly.
Rodney
17 July 2024
Comment from ca.trustpilot.com
I have had no problems with LeoVegas. Withdrawals are fast and am notified of them.
Calin radu stef
17 July 2024
Comment from ca.trustpilot.com
I'm trying to not drag this for to long with this case. Prior to this event i had my Leovegas account verified for about 4 years. I won a large amount of money and processed with my withdrawal. After a bit more then a day i've seen that my withdrawal wasn't approved so went to live support and found out that i would need to upload some additional documents, all this in their terms and conditions. I was asked to upload a passport picture in addition to my previous national ID picture for proof of identity. I don't have a passport. Forward on been contacted by VIP Team in an email congratulating me on my winnings and if there are any issues to contact her. I did and explained the situation and the fact that it will be hard for me to get a passport in the next period of time due to working in a different country. 1 hour later they have dropped additional verifications and withdrawal was accepted. Absolutely amazing communication and understanding from them.
Tats
17 July 2024
Comment from ca.trustpilot.com
Fast WinningsI was able to go through the whole deposit and withdrawal process very fast.
Roxanne Peastitute
16 July 2024
Comment from ca.trustpilot.com
Worst gambling site. I withdrew $9999 (an agent confirmed). Apparently they canceled it on their end. But never got it to my account balance or my bank. They will do anything for you not to get your winnings! They are telling me I wagered it which I never did. I was then told they would refund me because it was a mistake on their end because the withdrawal method was not set up properly and it would take 3 days! 3 other agents confirmed! They are not giving me nothing! 🤬
Burak
16 July 2024
Comment from ca.trustpilot.com
Customer service is very good 👍But the games are very bad these days, sometimes I count how many times the game spins, the game spins very empty, the bonus is very little, I have been playing for about 7 years, I have never seen it spinning so badly, empty
randomplayer
16 July 2024
Comment from ca.trustpilot.com
Well,what can i say!This site is awfull!I stoped playing here for a few years,because i was keep loosing!Came back to give another chance to Leovegas!And i keep asking myself,why,why??There is a good amount of games,and the site looks good,but thats it,thats why i gave 1 starsI deposited a couple of hundred pound and i won a few more,than i did a withdraw,whitch took like 6 days to get it to my account!After that i deposited every day like a 100 quid or 200,i deposited what ai withdraw before and a lot more,and what a surprise,got back nothing,just continously pulled all my money down over like more than 2 week,after nearly every day deposit!!!Lots of dead spins,i mean a lot,keep showing the bonus spins but i didnt get it any of them,just kept showing to keep me in game,and ofc always got the minimum bidings!I did played a lot of different game on different bets and all of them was the same!I think this is just impossible!I did contacted with live chat support,and i did explainded whats going on,and asked if my account is on full tilt,or what is going on with the tons of dead spins,the answer was someting like,sorry to hear about your unluck,but nothing they can do,I also asked how is that possible,that all the games doing exactly the same things,dead spins and no winning,like 20 dead spins,ad it gaves the smalles win then dead spins again and again and this is countinous on every single game!!Im not expecting to win after every deposit,but comeon,at least give a chance for a free spin on any game,not like non of the games dont want to give any free spins,after thousands and thousands of spins and games!This casino is defo a complete sm site!!!Time to leave this casino and never come back again!And i know what they going to say,just as they always do to everyone!" Please be reassured that we are a fully licensed casino and follow very strict regulations to ensure fairness to everyone, you have the same chance to win with us as you do on any other gaming site."Yes."Sure"More like a joke!
Ilkka Aaltonen
16 July 2024
Comment from ca.trustpilot.com
LeoVegas is the best place to play online casino games! They also have the best customer service and the help is delivered with a very professional but also friendly way! Keep up the good work and I’ll continue as your loyal player for years to come!
hien
16 July 2024
Comment from ca.trustpilot.com
Great casino.Fair bonusesWithdrawal so fastNothing complaint
Rewa-jane
16 July 2024
Comment from ca.trustpilot.com
Not waiting long for a withdrawal to be processed and also I love games in LeoVegas.
debbie
13 July 2024
Comment from ca.trustpilot.com
Totally disgusted how they treat customers.Allowed me to deposit before a pop up then came up, stating my account was needing further verification. I would not be able to deposit, withdraw or wager during the verification process ....so why did they allow me to deposit, before notifying me of this process. I now cannot withdraw the money I just paid in...feel cheated and appalled how they tricked me into depositing first. I now have to wait and who knows how long as noone will tell me, just to now withdraw my own money, I just paid in!!Will never play at this casino again.
MGM
11 July 2024
Comment from ca.trustpilot.com
There are issues with game play on this site. The customer support will just tie you up in a frustrating & neverending circle of cut & paste fob off responses, but never provide a solution.Make no mistake that long term casinos by their very nature are designed to take your money. Leo Vegas are just more efficient at doing that in the quickest time possible with no apologies or accountability whatsoever. You would think you should at least get some entertainment for it. Don't play here. It's not trustworthy.EDIT: And there you go. The response here is a cut and paste BoT. Leo Vegas couldn't care less about it's customers. You have been warned. Don't do it
Adam
10 July 2024
Comment from ca.trustpilot.com
Very very poor company quick enough to take your money but never release your winnings, everytime you contact livechat they tell you it was released on a certain day & to contact me bank, contacted my bank & they said the funds aint been released, i want my money & i want it today it was suppose to only take 5 working days but doesnt take a genius to realise this company is conning everyone lately
sergejs tkacovs
09 July 2024
Comment from ca.trustpilot.com
DO NOT gamble here, if you win something solid, you will not manage to withdraw it! They gonna use all tricks not to pay it out untill you loose your balance! Gamblers with experience will understand me! Good luck to everyone! 🤞
Robert
08 July 2024
Comment from ca.trustpilot.com
I've tried to withdraw money for over a month with no success...
S
05 July 2024
Comment from ca.trustpilot.com
WORST GAMBLING SITE!!!!! USE LITERALLY ANYONE ELSE!! Is it legit? Yes. Will they hassle you for 100 different document uploads? YES!. This is beyond the initial verification process. My account was verified, did all of that, fine. But recently they asked me to re-upload an already approved document, verified it, sent me confirmation, and hours later requested ANOTHER re upload of the SAME document. It's extremely annoying and NO OTHER gambling site has been so tedious! They claim to do it routinely for security, but if your security was SO good you shouldn't need 100 re-uploads in the first place. And the withdrawal time takes so many days whereas other gambling sites will be in within 2-3 days. Annoying, shutting my account with them they're a nightmare to keep up with. Y'all better not reply either I have all the receipts. ANNOYING!!!!
customer
04 July 2024
Comment from ca.trustpilot.com
I have been playing on Leovegas for awhile now. I love their games. I am having problems at the moment trying to get my withdrawal but have faith that it will be rectified soon.
Emmalouise Leggate
03 July 2024
Comment from ca.trustpilot.com
If a could give 0 stars I would! Stole £1043 off me. Dirty dirty dirty bogging website!!!!!!!!!!
Marv Mitchell
01 July 2024
Comment from ca.trustpilot.com
WORST WORST WORST PLACE TO GAMBLE.. SENT $1000 HERE AND THE INTERACT COMPANY NEVER SENT TO THEM AND TOOK ME 4 WEEKS TO GET MONEY BACK AS LEOVEGAS AND THEIR TRANSFER COMPANY BASICALLY TOLD ME TO BAD TILL I CONTACTED INTERACT MYSELF AND NOT EVEN INTERACT WOULD HELP BUT TOLD ME HOW TO OBRAIN MY FUNDS. DONT DO IT. LEOVEGAS IS A SCAM..
Agnieszka
01 July 2024
Comment from ca.trustpilot.com
You come off Gamstop only to be told by LeoVegas group that you need to email Gamstop and CC' LeoVegas into it to then wait for GamStop to confirm you are no longer on the register. The funny part in all this, is every UKGC licensed casino has full access to the register which can be checked automatically or manually and takes 30 seconds. Not only this but players also have access to the official PDF document also. LeoVegas however choose to not only waste their own resources, but the players time messing around emailing but also the precious resources of GamStoop who quite frankly could be dealing with problem gamblers. But instead they are forced to deal with Casino's like Leovegas who have bone idle staff who cannot be bothered to check themselves. You should be ashamed off yourselves LeoVegas. Gamstop should refuse outright to deal with these types of emails or at best charge LeoVegas £50 in admin fees for each email received. Stick your casino and stick your email obsession.
John Boumans
29 June 2024
Comment from ca.trustpilot.com
DO NOT PLAY HERE, THEY DONT RESPOND TO EMAILS OR CHATS!!So i have been playing here for a while but if course you never win. When i ask for my transaction history they send you an email but you need a code to open the file. When you ask for the code they do NOT RESPOND. AND THEN THEY SAY YOU HAVE A COUPLE OF DAYS UNTILL THEY DELETE THE TRANSACTION DETAILS!! This is simply FRAUD. DO NOT LLAY HERE!!!
Eillen
27 June 2024
Comment from ca.trustpilot.com
I have used Leo Vegas for a while and been lucky to have won about £2000 and was able to withdraw it successfully.I wasn’t asked for any verification on becoming a member or when receiving my winnings.But nearly a month ago I had a good win and withdrew my winnings but didn’t realise that a block had been put on my account. It wasn’t until I spoke to their chat that I realised what had happened they do not inform you of this.When I got emails asking for my financial information I thought I was being scammed.They have now asked me for every piece of information possible but have said they are very busy.So I am still waiting to receive my winnings will keep you informed!So the reply LeoVegas has just given to me proves that whoever writes this doesn’t grasp the situation.I am still waiting for the review of my account to be completed I have been waiting a month nearly and still waiting I last had a support person email me on last Friday I emailed them today and in frustration put a review on here so of course you do not meet my expectations how about answering why Ime still waiting !
Benjamin Roland Bjerre
26 June 2024
Comment from ca.trustpilot.com
Completely terrible betting provider, with marketing that borders on illegal, as it is so easy to misunderstand and not very well specified.Contacted support, who were just arrogant and showed no understanding.Terrible experience. Last time I use them.
John Riley
23 June 2024
Comment from ca.trustpilot.com
Awful can’t even win anything. I’ve sunk more than 1k into it even put £100 in one day only got the bonus once and won £4. I know it’s all “random” but it seems like they take more than they give back.
Joanna
23 June 2024
Comment from ca.trustpilot.com
This website are proper scammers and thieves, signed up with a bonus of £100 to get £30 love casino bonus, I did that, then they said no, you need to wager £400. So no offer is given, they give me 40 spin and you know how much I won in total 40 spin is £0.05. what a bonus ?!!When I chatted with their customer agent Bryan and asked for my rights, he just shut the chat on me and closed my account totally.Stay away from this thieves, daylight robbery and disgusting customer service. If there less than 0 star they will deserve it.
SirSlotselot
18 June 2024
Comment from ca.trustpilot.com
So two years to the day almost I wrote my last review, funny thing is I closed my account on the 29th December being 6 months next week. Reason for that decision was pure customer service, the platform I liked, bonuses have reasonable wagers etc. I was subject to proof of wealth verification which paused my account for a period of 3 months. The whole process was very off putting at the time but was resolved. It's what the 3 month pause made me realise. Other casions actually also had great platforms, games and offers & great customer services. The final straw for me was a deposit I made with paysafe vouchers, next transaction was via my standard visa debt card. When I went to withdraw at the end of the session my withdrawal needed to be via paysafe. But the last method of deposit was $2000 on debit card I believe terms and conditions stipulate last deposit method. However it was an accumulation of almost 9 months of just pure frustration. I have had some good really great experiences with other casions as you can see at SirSlotselot on YT. I am going to give Leovegas another shot so I hope its an improved experience than before although I expect I will need to go through verification again. I will provide another review along the journey.Fingers crossed from Sir slotselot
Duncan Hones
15 June 2024
Comment from ca.trustpilot.com
DO NOT OPEN AN ACCOUNT WITH THIS COMPANYAwful customer service multiple contacts and document uploads telling me approved then unable to log in and then saying I need to upload docs again what a shower of @“””/I am happy to lose my £10 deposit and never have to deal with them again
Emma C
15 June 2024
Comment from ca.trustpilot.com
If you want to lose your money then this site is ideal for you. Horrendous RTP. Worse than horrendous actually! I’d have rather flushed it down the toilet than give it to these thieves. Never again
Garry Gill
13 June 2024
Comment from ca.trustpilot.com
Hi I been playing LeoVegas quite long I like to play there but when I came to know of you are depositing the money then they have no problem you can waste as long as you want good for them but when you want to withdraw they take you to the different level where they say your username is not match username name is just a username it doesn’t matter matter is only the person who is playing they are legit and they have proof of everything I have proof of everything where I can show I am same person and I do deposit same cards all I can provide along with the proof Now they are not listening I want to take legal action against them I want to withdraw money that not fair it’s sitting there in my account I will contact dia for that take all legal activities gambling commission aswel Very poor service leo Vegas pls sort out my withdraw
Sam Cross
10 June 2024
Comment from ca.trustpilot.com
Absolute disgrace off a company. Should be struck off in the uk. Borderline robbery.Been on multiple other sites never had a problem but these guys are just something else.Refusing to let me withdraw money but let me deposit £500 plus after trying to withdraw. Then closed my accounts Unbelievable.
Amanda Camilleri
10 June 2024
Comment from ca.trustpilot.com
I have now been blocked from my account for trying to come to some sort of compromise regarding my winnings!! They are still insisting I provide evidence from a card I have not owned in a long time. I'm just sorry I didn't check on here before giving them the opportunity to steal from me!!I can guarantee they will reply on here with their usual pre prepared spiel- watch and wait.
Amanda Camilleri
07 June 2024
Comment from ca.trustpilot.com
After trying to withdraw I had a request for verification documents. They wanted a photo of my card and address details. I sent both then after emailing them for an update was informed the card photo I sent wasn't accepted. Even though it was the card I'd deposited from.they wanted a photo of an old card I no longer had. They also told me not to cover the security number ( most sites ask this) as they'd do it themselves! I told them I no longer have it and they're insisting I get the details from my bank! How dare they! I'll keep you updated on any progress. It all seems very suspicious so far though!
OneReviewEver - Leovegas
07 June 2024
Comment from ca.trustpilot.com
I don’t normally do reviews but felt like I had to do this one.. would be 0 stars if possible, one of the most horrible worst companies I have ever come across, literally 1000’s of spins paying out 2c wins majority of the time, multiple games played too all the same, they are scammers, never been so disgusted in my entire life, closed my account for good along with many others, karma will come for the people who organise these kind of companies, I was so shocked with disappointment you would not believe, stay away from horrible disgusting companies like these
Pawel Pawel
06 June 2024
Comment from ca.trustpilot.com
No winnings I don’t see fair chance to win house always wining
T L
31 May 2024
Comment from ca.trustpilot.com
Previous review from another player “I have been a customer with Leovegas for a while great selection of games and the customer service is pretty good for an online casino. The game play however has noticably changed, a LOT of games give long periods of dead spins no matter your stake. Not just 5 or 10 I'm talking on some games 30-40! I know volatility accounts for a lot of these dead spin periods but unfortunately this kills the enjoyment factor for me. Probably the worst thing I have noticed is the repetative reel cycles (20 dead spins then 1x win then back to dead spins then 15 spins later the same 1x win same value same reels) I recorded a few sessions on my mobile and watched them back and the gameplay is too similar to be coincidence. The reel symbols the win values - very unusual?!” I have experienced the exact same scenario playing for the last month it’s so transparent that it is definitely not a coincidence. It’s terrible pay back now, I know longer enjoy it either and have played back games and think it’s very questionable. Also haven’t won in a very long time . I am leaving as well.
Zhane Tipene
29 May 2024
Comment from ca.trustpilot.com
Don’t play on this casino. I was in the process of withdrawing and my account was locked. I just verified my card clicked back in and I had been locked out of my account. Spoke to support and they’re no help takes 15min to respond.
david fox
25 May 2024
Comment from ca.trustpilot.com
Legit company in terms of getting money in and out, they are owned now by MGM. The problem with them is the RTP is brutal compared to other sites even though they offer the same games as most other sites. Far more value on other sites that have better RTP combined with much better player offers
Kris Allen
25 May 2024
Comment from ca.trustpilot.com
I have been a customer with Leovegas for a while great selection of games and the customer service is pretty good for an online casino. The game play however has noticably changed, a LOT of games give long periods of dead spins no matter your stake. Not just 5 or 10 I'm talking on some games 30-40! I know volatility accounts for a lot of these dead spin periods but unfortunately this kills the enjoyment factor for me. Probably the worst thing I have noticed is the repetative reel cycles (20 dead spins then 1x win then back to dead spins then 15 spins later the same 1x win same value same reels) I recorded a few sessions on my mobile and watched them back and the gameplay is too similar to be coincidence. The reel symbols the win values - very unusual?!I came, I played ....I left!
Justin Glowka
20 July 2024
Comment from ca.trustpilot.com
Been here for over 5 years now. Games are solid but once igaming took control all it does is bait you into more deposits. Been playing the dinero game for over a week and cannot get free spins or the free spins. Spent over $500 on this game and constantly lose my balance in ten minutes or less betting .60c this site is a scam. Not because of LeoVegas but their partner I gaming! Just burn your money and never play here
Been here for over 5 years now. Games are solid but once igaming took control all it does is bait you into more deposits. Been playing the dinero game for over a week and cannot get free spins or the free spins. Spent over $500 on this game and constantly lose my balance in ten minutes or less betting .60c this site is a scam. Not because of LeoVegas but their partner I gaming! Just burn your money and never play here