LeoVegas Sport Review

DISHONEST SHADY CASINO KEEP AWAY! Deposited $100 then read reviews on them decided to withdraw and since has been the most stressful time trying to get my money back off them. First they locked my account for “security reasons” then emailed asking for three types of verification which only one had a link to and the others i had no access to as my account was locked. I went through to there live support several times which they made it as difficult and horrible experience as possible asking approximately six verification questions(email,d.o.b,last bonus,last deposit, type of device and mobile number) taking there sweet time as per question. Stating they can’t find my account which was utter BS to email NEW ZEALAND SUPPORT who didn’t reply for three days, then after the fourth person i spoke to they unlocked my account magically then i sent all my verification(licence, address bank statement) to get my $100 back all was success. THEN they asked for my credit card photo and statement…. all over a deposit i wish i NEVER did. I have chat logs and screenshots of it all WHAT A F-ING NIGHTMARE of a company.

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I have to rate them 4. Yes the withdrawal process is overly intrusive. They don’t understand Canadian privacy laws which doesn’t allow access to full identification disclosure. They ask for front and back pics and sometimes a letter for verification of address. Depending on who you bank with; there may be a deposit fee. All that being said, I win more on this site than any other. Not all the time, but more than others. I just wish they would speed up the process for withdrawal.

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Awful, don’t play here they are slow to reply to problems and they will use every method to decline a payout and take your money

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I must have put a good review below, I wasn’t paid for this, I really liked the site, I never had any problems, withdrawing the other day, it was in the account, but today they will block my withdrawal, asking for a document, one more thing caught my attention, they will ask for the full front and back photo. I sent the first 6 digits and the last 4, as happens on all casino sites, they won’t accept it, they even want the security code on the back. what do you think

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Scum bags keep your winnings an don’t take your I’d then say winnings been forfeited because you breach in their terms and conditions don’t care if you disabled con men should do checks before they took my money I wouldn’t recommend these scum bags to anyone

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Well what can I say about Leo Vegas .Do not even risk your money. Thought I had my problem sorted. Joined this site on 23rd October by depositing £50 . Won £1000 only to find I cannot withdraw my winnings. My last review was a small good outcome by unlocking my account. But I’m still not able to withdraw. This company really needs looking into

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Hoping to get the word out that while this may be LEGAL…it’s unconscionable to take money with no intentions of ever honouring your players’ payouts. They must be paying to keep the bad reviews at bay because I did try to do a bit of research and only saw good things. Complete SCAM. Play fake online casino for free or at a reputable lottery corporation site like BCLC.

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I like this site, easy to use menu and search. Everything loads fast enough and doesn’t slow down.

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SCAM SCAM SCAM TAKE TOIR MONEY AND WINNINGS CUSTOMER SERVICE IS SHOCKING!! How they sleep at night I’ll never no

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SCAMS SCAM SCAM !!Made a withdraw and didnt receive it AT ALL contactde the support team said they would go through it with some department literally provided EVERY proof i can proving i didnt receive it and i know i still didnt receive it but they are saying that they did process it and that i did receive it but i DID NOT if i did receive it i wouldnt have gone through this annoying proccess !!!!

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I wish I had checked the reviews on this site before I deposited any of my money . I joined the site on the 23rd of October. I placed £50 to play online slots. I built up winning’s of £1000. When I tried to withdraw the money I was told I couldn’t do this as I had paid by Apple Pay . And if I deposited a further £10 so they could have bank details I would be able to withdraw. I had set a limit of £50 which I had used. Also it was the last of my money other than my bills in there. I have now been locked out of the account and the account is under review. They will not answer my emails either now . I was so looking forward to treating my 11 grandchildren as you can imagine with this amount of money . I think I have been a victim of foul play. Shame on you Leo vegas

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These guys are crooks Part of their vip programme and receive sweet nothing for the privilege My main problem is I have been scammed more than once on the site and noone seems to want to make it right I have photo evidence that I won 440 euro from a 6 euro bet only to find when the round ended it halfed my win exactly to 220 euro and all they can tell me is it wasn’t the same game absolute scandal steer clear of these you’ve been warned

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I had an interview with the Company yesterday and it was very refreshing. The laid back approach. Introducing themselves, asking interesting and thoughtful questions. Sam and Mark gave a very good impression of the Company and it was obvious they are a great Company to work for.

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I played in many sites legal in Netherlands . This is the only one that I didn’t got more than 10 euro win on 500 euro euro total deposit . Live roulette is rigged so big warning to Dutch people avoid live games as headquarters are in east Europe countries like Letland etc .You can read the odd answer of Leo Vegas that they don’t operate in the Netherlands but what about Leo Vegas.nl ???? What kind of bs is this ??? Stay far away oplichters

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Awful, It was difficult to see which welcome offer I was signing up to, I wanted sports but ended up with casino. I went on live chat to ask if I could change and was told if i didn’t do the offer and waited 3 days until it expired I could change it. Waited the three days but they refused to change it so I lost both offers.

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We all know that the 2023 Rugby World Cup Final ended at 22.00 on 28/10/2023. Yet this mob who are part of Bet UK tell me my bets cannot be settled until 20.00 this evening. People on live chat useless, might as well not be there. Good at copying and pasting. Steer well clear of any company with links to this lot.

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Based on hundred of thousands spins over an intense periode of 5 five days – only thing to say is STAY AWAY! – No wonder their logo is a LION – Praying on the flock, EATING IT ALL! Rigged and Rigged and… No more words than that

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Lots of variety of games. Decent chance of winning and quick payout when I do win. One of my favourite sites.

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I’ve just found out they own a lot of online sportsbooks which really shouldn’t be allowed as they run them all the same. They refuse to allow any winners If you win even a couple of bets they’ll take away all your rewards without even telling you. They’ll restrict your stake to buttons and again not tell you why.

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Absolutely disgusting!!!! This site runs pink casino !! Pink casino/ leovegas has taken and kept £1783.00 of my winnings!!! They are C**** !!! They paid out twice to me one of about £2000 and the second a few hundred , then all of a sudden they closed my account and told me I would receive my winnings in 15 days then I messaged then 5 days later and they said they have forfeited the winnings ! My own winnings that is disgusting DO NOT USE THIS SITE I BEG YOU !!!!!! THIS HAPPENED TO ME LAST

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When I bet a specified amount, say 40p, it takes more than this on casino games, usually by about 10p-20p more. I have no idea how this is happening, as I’m very careful with bet sizes. This is not an issue I’ve encountered on other trusted sites. Therefore, I can only assume that either a) the site is not working correctly or b) the site is a scam. I would recommend people to avoid LeoVegas.

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Betting on 40p spins and its taking 59p everytime. Absolute scam!!

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Locked out of account because I don’t know how to send the proof of id that they requested.I tried contacting customer support but they were not able to help me.Annoying as they were happy to take my money and I’m now £40 (pending withdrawal)out of pocket.I will be avoiding this company and advising everyone not to go near them

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Great site,easy to play and bonus spins now and again are a plus,keeps you interested

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I have enjoyed playing at Leo Vegas.

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This site is so terrible that i wish i never played it.Went well untill i tried to withdraw money out.They asked for everything to verify my account which i gave all my personal details , and now im locked out of my account ! Absolute joke this site! Scam and also useless support service ! Hope noone will fall for their crap like i did.

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Worst gambling site ever.Blocked my account that i spend 12 hours one day while you can spend 16 hours in a day , with 20 bets and they cannot let cashout because i cant login and they not able to cashout.Dont answer that you contact , dont act that you trying to help.If you blocking me for gambling aware while 100 gambling sites are available you are naive that you stop from gambling.

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I had fun as it is exciting to play…and you get thrilled when u are winning..

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Slow games and reboots many times during play. This is the poorest technology performance I have ever experienced on a gaming site.

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Casino takes money without pay on anything has no bonuses block’s you after a while when nothings working out

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I waited for more than a week to find out why my account was locked The withdrawal process was also stopped. My account is verified and the withdrawal was approved without any reason. My account was suspended and I will not receive the money yet, and customer service is unable to solve the problem.

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I have played at this casino in the past and won from there. I had already taken care of identification before. So far the casino has been working well. Then I won a thousand euros and that’s when the show started. I had to identify myself again, but they won’t accept any address documents from me, which have worked for other casinos. After a month of i closed the game account myself.

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Absolutely disgusted. Baring in mind changed banking details and i have used site 3 montha after changing. Deposits gone on fine but when i finally win go to withdraw they asking for old card in order to get my funds back what a joke.. showed all documenta still not good enough being told to ring bank and get proof of card ownership for an old lost card!!! Worst experience ever on gambling site. Why let me deposit using new card but withdraw why an old card is needed makes no sense. I did not use the old card to deposit did i?… then operator says we put note on account for documents since july.. so why let me use new card to deposit!!! Disgusted

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You bombard me with texts and emails saying I must verify my account. When I email you back you don’t replyWhat an absolutely shambolic organisation. No wonder the feedback is so bad Leovegas – Betuk -Betmgm all run by the same people.. customer service is horrible on them allAll hiding behind terms and conditions and limit really fast if you want

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Awful! Ask for passports and bank statements and then still you can’t join. I blocked therefore. Worst site going. Customer service want to know how many fillings you have in ur teeth!!!! LOL

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All the same whichever one of their companies you useThey offer with sign up bonuses and if you win they’ll take them off youThey’re so childish and petty and have no idea how to treat customers You really are an embarrassment

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Scammed me for £20, asking for alternative ID which I do not have since I only have passport, I would avoid at any cost, unless have 2 IDs+ driving licence, and 3 proof address.

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Apps rubbish constant freezing when WiFi is fine even. UNPLAYABLE AS RESULT

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Awful company, They make it near impossible to withdraw your money, and then if you challenge them, they close your account and use their Terms and Conditions to withhold your money.After ages trying to get verified for the second time I get sent this email“We are contacting you to inform you that your account has been permanently locked. This decision was not taken lightly and you will not be allowed to open a new account on our website. The rest of the funds in the account has been forfeited due to the violations. Kindly note our Terms & Conditions regarding this matter:”Clause 11 – Suspension/Closure of your Account by Us: if you partake in any Prohibited Practices, we will have rights against you, including the right to suspend and, ultimately, to permanently close your Account, to cancel/void relevant bets, and to withhold relevant/attributable winnings.”I had issues with them a couple of years ago because I used PayPal to add funds to my account, they wanted a specific screenshot of a specific page that shows the PayPal logo, the URL, full email address matching the one on the account and full name, the issue is the screenshot they wanted is only available in personal paypal accounts, my PayPal is a business one, so does not have a page that shows all the information they want on a single page. They then tell you to use a Desktop PC or phone in Desktop mode and do it that way, you explain that it doesn’t make a difference what device you use, business Paypal accounts simply do not have this page, and who uses a desktop PC these days ? Also my personal email address is not the same as my work email so it won’t match either, and they continue to claim this is all required to confirm identity, they already have my Passport, they already have my drivers licence, they have copies of bills, my identity is pretty much confirmed, Any how eventually after months of messing around and contacting Paypal I was finally confirmed, and allowed to withdraw my money, A few months later I credited my account again and remembered just how horrible they had been so then tried to withdraw it straight away without actually spending any, unfortunately I was not allowed as I needed to be verified again.This time After days of trying to get verified I get the above email.I have not violated any terms and conditions, I have not participated in any “Prohibited Practices” and the money in my account is not even Winnings, so they have absolutely no right to withhold it.They will gladly let you sign up and deposit money into your account in under 5 minutes with little or no checks, however if you dare try to take it out you are required to go through near impossible hoops, and even then there is no guarantee that you’ll be able to get it out of the account.

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Best online slots/casino I have played. Customer service are brilliant and very quick to fix anything you need

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I actually like leovegas and have played there for years, but in the last year most of the games have become unplayable on mobile due to constant crashing. Some games worse than others, hacksaw for example is all but unplayable. Pragmatic reloads everytime you start a game or when the graphics get too intense. Also cash out times have gone from an hour or two to 48 hours plus. So I just don’t play there anymore. You guys really need to look into your code and figure out why regardless of browser type, incognito, restart, clear cache it ALWAYS crashes.

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Faulty game play. joined Leo Vegas July 2023 and play only on Fishing frenzy jackpot game. After a while I started getting fed up, that every time I approached 14 minutes 40 seconds of play time my reels on the next spin would just continuously spin until I left the game and rejoined it, so losing my time played and net position. I complained and they asked me to take a video of it to which I did on the 11th August, and actually took 5 consecutive videos and every time it did the same thing. They sent them to the suppliers and they said nothing was wrong by their checks. Maybe my connection but I’m connected to house WiFi and that was fine, and it wouldn’t do it every single time if it was a one off bad connection. Anyone else had this problem?? I’m now contacting ibas, gambling commission and trading standards. I suggest if you have had the same problem to contact them also, as Leo Vegas aren’t bothered that their business of you buying a gambling experience that doesn’t operate properly is a issue.

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Going to contact UK Gambling Commission and Resolver to complain about these criminals and report tbem to the relevant authorities. Also, will be contacting newspapers, TV programmes as well as posting reviews on social media and review sites starting here. Possibly, lawyers and small claims court too if needed. A few days ago I requested to withdraw my balance but was refused and suddenly three days later they decided to ask for three different documents. Two of them were fine, the photo ID was the problem. My expired passport was rejected and I do not have a driving licence. They told me I would need to renew my passport or get a driving licence otherwise they would not allow me to withdraw my money even even though Gambling Commission rules and regulations regarding online bookmakers clearly state: “You can withdraw your money at any time without unreasonable delay or restriction. You don’t have to withdraw it in instalments. They can’t confiscate your money if you don’t log in or prove your identity within a certain timeframe.” Does everyone in the UK have a valid passport and/or a driving licence? My name, date of birth, address, payment card and bank details have all been verified. This is obviously a scam they are using to steal players’ money or keep it for as ling as possible to earn interest on it. Disgusting and disgraceful behaviour.

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The game keeps lagging on me. My internet connection is strong, and I’ve cleared my phone. Every time I get close to winning the reels don’t stop spinning so I have to refresh it. Every single time I go on it keeps lagging terribly or refreshes my page on its own.

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Well although I just joined a second ago I had to read the reviews from people for when I do get money again I will give this app a try maybe help me get out of a rough living situation I am in-it sounds like Most of you people need to get your Information and that straight and as for the gaming it seems like to me a 50/50 chance you cannot with all the time right? As for those of you who did have a good experience great stuff 👍 As for Leo Vegas-I cannot wait to finally get money and give this app its first try kinda hope luck will be on my side 😅 for now I have half stars until I play abit and see what it’s all about

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Yes ok so I won big here and went to sign into my account today after 3 weeks off my big winnings to find out I can’t log in go to support and he says contact relevant department as there is security check been done right ok I’ve verified my account got my big winnings then they decide to suspend my account haha without even call or email I right ok

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You can deposit fine but when you withdraw they will lock your account and make you send documents.The team handling this are very slow. It’s been a month and still my account is locked everytime I ask livechat they just tell me to wait.Shocking customer service.

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UPDATE.. won’t pay out as I don’t have previous card as misplaced it and had to get a new one sent to me. I used the said card a few month ago and withdrew funds on it so they have a copy in my account. They won’t except any other form of ID except copy of both sides of debit or credit card or proof from my bank which has to be signed . I told them just to close my account as too much hassle and they were happy to do this without me sending any other IDI would STAY AWAY from this company !!!!!!

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Horrible casino, £10 and I was doing £0.10 spins, after spending £9.20 I got the bonus , the return was £0.33 after 8 spins , stay away from this casino , never again.

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Absolutely shocking company, don’t use it !!!! made a deposit from my Apple Pay and wanted to withdraw but can’t. I had an old card on account which haven’t used for a while as lost it. They were happy for me to deposit on my new Apple Pay which I’ve had since April but won’t let me draw money out. They want proof of my old debit card which I don’t have anymore and can’t get online as asking for the long number. Why they can’t refund on the Apple Pay I used to deposit I don’t know. Probably don’t want to pay out. I emailed a few times but they keep saying the same thing they need my old card

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