Matchbook PLAYER REVIEWS(1256)
Mr Nicholas Keast
25 October 2021
Comment from ca.trustpilot.com
Really easy site to use. Customer service is excellent.
Really easy site to use. Customer service is excellent.
Reply
Lea - Wild Creative
25 October 2021
Comment from ca.trustpilot.com
Great platform to use, very easy to navigate. There customer services are polite and helpful.
Great platform to use, very easy to navigate. There customer services are polite and helpful.
Reply
meadehere
25 October 2021
Comment from ca.trustpilot.com
Simply the best. Staffed by real people for a change.
Simply the best. Staffed by real people for a change.
Reply
Jeanette Burden
25 October 2021
Comment from ca.trustpilot.com
Very helpful staff, had requested to be put on 0% commission and done within 5 minutes.
Very helpful staff, had requested to be put on 0% commission and done within 5 minutes.
Reply
Mahri Abercrombie
25 October 2021
Comment from ca.trustpilot.com
very responsive on many platforms. Always happy to help!
very responsive on many platforms.
Always happy to help!
Reply
Miles Robinson
25 October 2021
Comment from ca.trustpilot.com
Very easy to contact if you have problems, great customer service
Very easy to contact if you have problems, great customer service
Reply
Jade
23 October 2021
Comment from ca.trustpilot.com
Really good exchange and the customer service team are really helpful
Really good exchange and the customer service team are really helpful
Reply
Ged Deutrom
22 October 2021
Comment from ca.trustpilot.com
Top notch exchange, customer service is very quick and polite. best odds out there! highly recommended!
Top notch exchange, customer service is very quick and polite. best odds out there! highly recommended!
Reply
Dave Peacock
22 October 2021
Comment from ca.trustpilot.com
I contacted live chat for some information and I received a reply within minutes, great service. The site is simple to understand and easy to use.
I contacted live chat for some information and I received a reply within minutes, great service. The site is simple to understand and easy to use.
Reply
customer
21 October 2021
Comment from ca.trustpilot.com
Rip offs .placed a good bet and the return was scandalous
Rip offs .placed a good bet and the return was scandalous
Reply
Gavin
21 October 2021
Comment from ca.trustpilot.com
Very good experience with this exchange, very easy to navigate around the site. highly recommended.
Very good experience with this exchange, very easy to navigate around the site. highly recommended.
Reply
Msimps
21 October 2021
Comment from ca.trustpilot.com
Great Exchange. Great odds. Highly recommend.
Great Exchange. Great odds. Highly recommend.
Reply
Paul Smith
21 October 2021
Comment from ca.trustpilot.com
Easy sign up and great site. Customer service helpful when needed.
Easy sign up and great site. Customer service helpful when needed.
Reply
Matt Loft
19 October 2021
Comment from ca.trustpilot.com
Great service always fast and reliable. Prices are much better than competitors 99% of the time. Matchbook is my go to!
Great service always fast and reliable. Prices are much better than competitors 99% of the time. Matchbook is my go to!
Reply
Gavin McNae
19 October 2021
Comment from ca.trustpilot.com
Excellent customer service following a glitch. everything resolved with 1 contact. Great prices and offers. Thoroughly recommended
Excellent customer service following a glitch. everything resolved with 1 contact.
Great prices and offers.
Thoroughly recommended
Reply
Steven
19 October 2021
Comment from ca.trustpilot.com
Very helpful and great odds
Very helpful and great odds
Reply
Niesh
17 October 2021
Comment from ca.trustpilot.com
Great service. Responded quickly
Great service. Responded quickly
Reply
john
16 October 2021
Comment from ca.trustpilot.com
MATCHBOOK polite Super Fast on Aspects, Trustworthy . SUPERB :))))))))))
MATCHBOOK polite Super Fast on Aspects, Trustworthy . SUPERB :))))))))))
Reply
daffy duck
16 October 2021
Comment from ca.trustpilot.com
Excellent exchange, cover everything you want and good service, can't fault them
Excellent exchange, cover everything you want and good service, can't fault them
Reply
Stephen Caldwell
15 October 2021
Comment from ca.trustpilot.com
Decent betting exchange, they moved the industry with their 0% and forced lower commission across the exchanges. Seems they have ironed out previous issues like no 2FA and better user interface, the only negative is that they lag behind Betfair on key markets by one to two ticks, and liquidity can be patchy.
Decent betting exchange, they moved the industry with their 0% and forced lower commission across the exchanges.
Seems they have ironed out previous issues like no 2FA and better user interface, the only negative is that they lag behind Betfair on key markets by one to two ticks, and liquidity can be patchy.
Reply
peter thompson
15 October 2021
Comment from ca.trustpilot.com
Straight forward, easy to use site with a big range of markets, excellent special markets. And with some really good, competitive exchange odds around... I would definitely recommend.
Straight forward, easy to use site with a big range of markets, excellent special markets. And with some really good, competitive exchange odds around… I would definitely recommend.
Reply
Prits
15 October 2021
Comment from ca.trustpilot.com
Fast and superb support in dealing with my query. More than happy to recommend Matchbook to anyone serious about betting
Fast and superb support in dealing with my query. More than happy to recommend Matchbook to anyone serious about betting
Reply
Anonymous
15 October 2021
Comment from ca.trustpilot.com
I found them to be very helpful, which my quere, quick response.
I found them to be very helpful, which my quere, quick response.
Reply
ST
15 October 2021
Comment from ca.trustpilot.com
Asked the team for help to be moved to 0% commission, was assisted very quickly. Very happy with service received. :-)
Asked the team for help to be moved to 0% commission, was assisted very quickly. Very happy with service received. 🙂
Reply
Jamie
15 October 2021
Comment from ca.trustpilot.com
Excellent Customer Service. Enhanced Football Specials really good value!
Excellent Customer Service.
Enhanced Football Specials really good value!
Reply
customer
14 October 2021
Comment from ca.trustpilot.com
Really great customer service, swift response to all questions and helped massively in resolving my issue.
Really great customer service, swift response to all questions and helped massively in resolving my issue.
Reply
Ceri Beynon
14 October 2021
Comment from ca.trustpilot.com
Very good site with clear layout. Enhanced Specials are a great feature. Excellent Customer service
Very good site with clear layout.
Enhanced Specials are a great feature.
Excellent Customer service
Reply
GARYHALL HUDDLESTON
14 October 2021
Comment from ca.trustpilot.com
I had a quick queary. Pete helped me right awau dispite the site being down for most of yesterday, they came back to immiedateluy
I had a quick queary. Pete helped me right awau dispite the site being down for most of yesterday, they came back to immiedateluy
Reply
Joe
13 October 2021
Comment from ca.trustpilot.com
Very good website and app, staff also very helpful whenever i've had a query or issue
Very good website and app, staff also very helpful whenever i've had a query or issue
Reply
Steve Martin
11 October 2021
Comment from ca.trustpilot.com
Been with Matchbook for a few weeks now and I have to say out of the 3 exchanges I use this is consistently amongst the best prices. Best thing is you can place bets as well as lays and there seems to be a far greater depth in markets compared to competitors or at least the ones I use anyway. On a couple of occasions I have logged on to chat with an issue they are have responded almost immediately and have sorted me out. Loving the service to date and a happy user keep it up!
Been with Matchbook for a few weeks now and I have to say out of the 3 exchanges I use this is consistently amongst the best prices. Best thing is you can place bets as well as lays and there seems to be a far greater depth in markets compared to competitors or at least the ones I use anyway. On a couple of occasions I have logged on to chat with an issue they are have responded almost immediately and have sorted me out.
Loving the service to date and a happy user keep it up!
Reply
Kevin
11 October 2021
Comment from ca.trustpilot.com
Very good website and brilliant customer service
Very good website and brilliant customer service
Reply
Andi Parkinson
11 October 2021
Comment from ca.trustpilot.com
From very competitive odds, great offers and all round great customer service, Matchbook is up there with the best of them, I wouldn't hesitate to recommend them to any novice to experienced bettor.
From very competitive odds, great offers and all round great customer service, Matchbook is up there with the best of them, I wouldn't hesitate to recommend them to any novice to experienced bettor.
Reply
Mark
11 October 2021
Comment from ca.trustpilot.com
Fantastic platform customer service spot on and easy to navigate. Thank you Matchbook
Fantastic platform customer service spot on and easy to navigate. Thank you Matchbook
Reply
customer
11 October 2021
Comment from ca.trustpilot.com
I love the assistance
I love the assistance
Reply
Trevor Conroy
09 October 2021
Comment from ca.trustpilot.com
Really helpful support. Reps on hand for any queries with quick response times.
Really helpful support. Reps on hand for any queries with quick response times.
Reply
BetFox
08 October 2021
Comment from ca.trustpilot.com
Really helpful, the website can be a bit tricky to use but once you get the hang of it it’s great
Really helpful, the website can be a bit tricky to use but once you get the hang of it it’s great
Reply
customer
05 October 2021
Comment from ca.trustpilot.com
The mobile app needs to be more quicker, my opinion I see it a little slow,also I would like to see more on the multiple sections on the soccer, when you finalize the selection some teams are not available, I hope my information is useful
The mobile app needs to be more quicker, my opinion I see it a little slow,also I would like to see more on the multiple sections on the soccer, when you finalize the selection some teams are not available,
I hope my information is useful
Reply
McKain Casino
05 October 2021
Comment from ca.trustpilot.com
Very rapid response to a query, and helped me out, Really happy with the service!
Very rapid response to a query, and helped me out, Really happy with the service!
Reply
Charlie Brown
05 October 2021
Comment from ca.trustpilot.com
Request actioned within hours , with no further interaction required , excellent outcome.
Request actioned within hours , with no further interaction required , excellent outcome.
Reply
Rory Webb
03 October 2021
Comment from ca.trustpilot.com
Great service. Love dealing with the exchange and service from advisors is brilliant. Can't fault them.
Great service. Love dealing with the exchange and service from advisors is brilliant. Can't fault them.
Reply
customer
02 October 2021
Comment from ca.trustpilot.com
Fine friendly service, Customer agent David answered my queries promptly and politely. thank you
Fine friendly service, Customer agent David answered my queries promptly and politely. thank you
Reply
paulo Costa
02 October 2021
Comment from ca.trustpilot.com
On this day and age, where good customer service is premium, these guys excell at it. Very prompt response and easy to deal with. I would recommend.
On this day and age, where good customer service is premium, these guys excell at it.
Very prompt response and easy to deal with.
I would recommend.
Reply
Gary
01 October 2021
Comment from ca.trustpilot.com
Helpful and friendly staff who helped me out really quickly.
Helpful and friendly staff who helped me out really quickly.
Reply
Jonathan Karani
01 October 2021
Comment from ca.trustpilot.com
Good odds. Easy to use. Excellent customer service
Good odds. Easy to use. Excellent customer service
Reply
Matt
01 October 2021
Comment from ca.trustpilot.com
Great site, easy to use, helpful support - couldnt ask for more!
Great site, easy to use, helpful support – couldnt ask for more!
Reply
Scott
01 October 2021
Comment from ca.trustpilot.com
Easy, user friendly site. Great odds and specials that competitors don’t do. Best commission rate possible, and also brilliant customer service if you do need to contact them.
Easy, user friendly site. Great odds and specials that competitors don’t do. Best commission rate possible, and also brilliant customer service if you do need to contact them.
Reply
Jodie Armstrong
01 October 2021
Comment from ca.trustpilot.com
Great bookie and site. Really great and helpful customer service when you need it.
Great bookie and site. Really great and helpful customer service when you need it.
Reply
Clarke Linton
30 September 2021
Comment from ca.trustpilot.com
I was helped with my problem efficiently and it was resolved. Happy with the service and also the ease of use on the actual betting site,thank you
I was helped with my problem efficiently and it was resolved. Happy with the service and also the ease of use on the actual betting site,thank you
Reply
Charlie
30 September 2021
Comment from ca.trustpilot.com
easy site to navigate , it would be nice to have more offers though. slots could be better ( more choice and higher RTP) otherwise fairly good all round.
easy site to navigate , it would be nice to have more offers though. slots could be better ( more choice and higher RTP) otherwise fairly good all round.
Reply
jb
26 October 2021
Comment from ca.trustpilot.com
Great service, been using them for around 1 year, never had any problems. Their enhanced specials have been very useful, usually the best price. Many times I found the best prices only on Matchbook.
Great service, been using them for around 1 year, never had any problems. Their enhanced specials have been very useful, usually the best price. Many times I found the best prices only on Matchbook.