Matchbook PLAYER REVIEWS(1256)
Katie
01 September 2021
Comment from ca.trustpilot.com
Easy to use website/app and helpful customer services staff
Easy to use website/app and helpful customer services staff
Reply
PAUL
31 August 2021
Comment from ca.trustpilot.com
Easy to use, good deals and competitive odds- and good communication if I ever have to contact them. All good.
Easy to use, good deals and competitive odds- and good communication if I ever have to contact them.
All good.
Reply
Vicky B
30 August 2021
Comment from ca.trustpilot.com
Absolutely terrible site unable to match book should be there name. This site is not a proper sports exchange book. On few occasions my bets have never been match even though I've put bets on plenty of time in advance mainly on Greyhound racing with low stakes and the dogs won, when I've gone back to check my deposit stake or bet stake as been returned to account without the winning profit being there, meaning the site is fraudulent and not matching all bets even though it says matched. I stay clear of these crooks they also don't pay first past post on horse racing so be very careful playing here. Many better sites out there.
Absolutely terrible site unable to match book should be there name. This site is not a proper sports exchange book. On few occasions my bets have never been match even though I've put bets on plenty of time in advance mainly on Greyhound racing with low stakes and the dogs won, when I've gone back to check my deposit stake or bet stake as been returned to account without the winning profit being there, meaning the site is fraudulent and not matching all bets even though it says matched. I stay clear of these crooks they also don't pay first past post on horse racing so be very careful playing here. Many better sites out there.
Reply
Guest
29 August 2021
Comment from ca.trustpilot.com
Pretty straightforward to use exchange, nice commission rate and customer service is good so all in all, cannot really fault Matchbook. Good stuff.
Pretty straightforward to use exchange, nice commission rate and customer service is good so all in all, cannot really fault Matchbook. Good stuff.
Reply
BigSi
27 August 2021
Comment from ca.trustpilot.com
Excellent customer service. Very professional.
Excellent customer service. Very professional.
Reply
Scott Ridehalgh
27 August 2021
Comment from ca.trustpilot.com
Excellent site, really good app and easy to navigate. 5 stars!
Excellent site, really good app and easy to navigate. 5 stars!
Reply
Adam R
27 August 2021
Comment from ca.trustpilot.com
Easy to join and a great commission rate with some really good bespoke bets to place. Very quick and good customer service
Easy to join and a great commission rate with some really good bespoke bets to place. Very quick and good customer service
Reply
Rich
27 August 2021
Comment from ca.trustpilot.com
Very easy to navigate the site, commission rates excellent and customer service dealt with my issue within 5 minutes. Will definitely use frequently in the future
Very easy to navigate the site, commission rates excellent and customer service dealt with my issue within 5 minutes.
Will definitely use frequently in the future
Reply
Sean
27 August 2021
Comment from ca.trustpilot.com
Very easy to use and great customer service, liquidity always high and prices best in class
Very easy to use and great customer service, liquidity always high and prices best in class
Reply
Mrs customer
27 August 2021
Comment from ca.trustpilot.com
Used their Livechat and have to say they were online to chat within moments! And....I appeared to be the only person they were talking to and weren't juggling umpteen people at the same time. Very helpful, all very easy. Recommended from me
Used their Livechat and have to say they were online to chat within moments! And….I appeared to be the only person they were talking to and weren't juggling umpteen people at the same time. Very helpful, all very easy. Recommended from me
Reply
Mr Philip Forrest
27 August 2021
Comment from ca.trustpilot.com
Signing up was very fast and easy, especially when it come time to upload verification documents. Overall great experience using the platform and great customer service when required.
Signing up was very fast and easy, especially when it come time to upload verification documents.
Overall great experience using the platform and great customer service when required.
Reply
James Ormerod
27 August 2021
Comment from ca.trustpilot.com
I've been using Matchbook for years, never had any issues with them, liquidity sometimes a little lower than Betfair but the odds are also better sometimes.
I've been using Matchbook for years, never had any issues with them, liquidity sometimes a little lower than Betfair but the odds are also better sometimes.
Reply
Hollie Bop tv
26 August 2021
Comment from ca.trustpilot.com
had a problem which matchbook email sorted out in less than 3 hours , very good service
had a problem which matchbook email sorted out in less than 3 hours , very good service
Reply
Iain
26 August 2021
Comment from ca.trustpilot.com
Great betting exchange, good offers and fantastic commission rate
Great betting exchange, good offers and fantastic commission rate
Reply
John Robinson
25 August 2021
Comment from ca.trustpilot.com
Matchbook has excellent commission rates and does good enhanced offers of value to the community who use it: good customer service in my experience and has recently implemented improved funds protection.
Matchbook has excellent commission rates and does good enhanced offers of value to the community who use it: good customer service in my experience and has recently implemented improved funds protection.
Reply
Lee Drew
24 August 2021
Comment from ca.trustpilot.com
Good prices and 0% commission. Excellent service, can't fault it!
Good prices and 0% commission. Excellent service, can't fault it!
Reply
Jake
24 August 2021
Comment from ca.trustpilot.com
Great customer service, excellent prices. All round very good!
Great customer service, excellent prices. All round very good!
Reply
VJ
24 August 2021
Comment from ca.trustpilot.com
Great choice of markets and fantastic customer service experience so far
Great choice of markets and fantastic customer service experience so far
Reply
Jennifer
24 August 2021
Comment from ca.trustpilot.com
0% comission, Excellent customer service and very easy to use. Would 100% recommend Matchbook
0% comission, Excellent customer service and very easy to use. Would 100% recommend Matchbook
Reply
Katrina Dare
23 August 2021
Comment from ca.trustpilot.com
Great customer service, good prices, definitely recommend
Great customer service, good prices, definitely recommend
Reply
Vito Dorito
22 August 2021
Comment from ca.trustpilot.com
great site, and prices very good.
great site, and prices very good.
Reply
Ali Lloyd
21 August 2021
Comment from ca.trustpilot.com
Fab exchange ..... customer service is excellent, good general odds, and best on specials. Website easy to use, and again easiest for specials.
Fab exchange ….. customer service is excellent, good general odds, and best on specials. Website easy to use, and again easiest for specials.
Reply
Salim Vohra
21 August 2021
Comment from ca.trustpilot.com
This is one of the smaller exchanges, though very much worth joining, has good customer service, a nice website, decent-good prices and great prices on their specials.
This is one of the smaller exchanges, though very much worth joining, has good customer service, a nice website, decent-good prices and great prices on their specials.
Reply
Amy
21 August 2021
Comment from ca.trustpilot.com
Great exchange with great odds, especially on their specials.
Great exchange with great odds, especially on their specials.
Reply
Rob Leedham
21 August 2021
Comment from ca.trustpilot.com
Very good prices and an easy to navigate site. Above all, excellent customer service!
Very good prices and an easy to navigate site. Above all, excellent customer service!
Reply
Jos
21 August 2021
Comment from ca.trustpilot.com
Recent sign up - impressed with the prices on the specials, compared to other exchanges. Fast and accurate customer service as well, no complaints!
Recent sign up – impressed with the prices on the specials, compared to other exchanges. Fast and accurate customer service as well, no complaints!
Reply
Patric
20 August 2021
Comment from ca.trustpilot.com
Easy to use and navigate, fair market prices on the exchange that really show up how much the traditional bookies manipulate their prices. would recommend.
Easy to use and navigate, fair market prices on the exchange that really show up how much the traditional bookies manipulate their prices. would recommend.
Reply
Pedro S
20 August 2021
Comment from ca.trustpilot.com
Great experience, excellent customer service.
Great experience, excellent customer service.
Reply
Owen Jones
20 August 2021
Comment from ca.trustpilot.com
Best exchange out there! Great commission rates and awesome enhanced specials to match the major bookie offers! Would highly recommend to others :)
Best exchange out there! Great commission rates and awesome enhanced specials to match the major bookie offers! Would highly recommend to others 🙂
Reply
Barry L-Smith
20 August 2021
Comment from ca.trustpilot.com
Can't fault them at the moment. Quick customer service. Very often got the best odds of any exchange. Withdrawals quick and simple User friendly mobile app.
Can't fault them at the moment. Quick customer service. Very often got the best odds of any exchange. Withdrawals quick and simple User friendly mobile app.
Reply
joanna fairley
19 August 2021
Comment from ca.trustpilot.com
Easy to use & good odds. Enhanced specials are a bonus!
Easy to use & good odds. Enhanced specials are a bonus!
Reply
Richard Kedie
19 August 2021
Comment from ca.trustpilot.com
Excellent web site, very easy to understand. Football odds are often the best, love the enhanced specials. Highly recommended.
Excellent web site, very easy to understand. Football odds are often the best, love the enhanced specials. Highly recommended.
Reply
Darren Mansfield
19 August 2021
Comment from ca.trustpilot.com
Fast customer service if any problems and seem lately to have best rates than other exchanges
Fast customer service if any problems and seem lately to have best rates than other exchanges
Reply
Nick
19 August 2021
Comment from ca.trustpilot.com
Quick & friendly customer service. Quite often got the best odds of any exchange. User friendly mobile app too.
Quick & friendly customer service. Quite often got the best odds of any exchange. User friendly mobile app too.
Reply
Gary Beales
18 August 2021
Comment from ca.trustpilot.com
Very good Customer service and good web site to use.
Very good Customer service and good web site to use.
Reply
Paul
18 August 2021
Comment from ca.trustpilot.com
Do not use Matchbook..had a winning streak recently...all of sudden tonnes questions about where my money came from...never done an illegal thing in my life..they closed my account..the only reason i can think is that Matchbook and Smarkets bet on their own exchanges..if you are shown as a winner they lose their money..don't use these marginal exchanges..they are crooked in their business model..use the exchanges that are well regulated.
Do not use Matchbook..had a winning streak recently…all of sudden tonnes questions about where my money came from…never done an illegal thing in my life..they closed my account..the only reason i can think is that Matchbook and Smarkets bet on their own exchanges..if you are shown as a winner they lose their money..don't use these marginal exchanges..they are crooked in their business model..use the exchanges that are well regulated.
Reply
Alan Welford
18 August 2021
Comment from ca.trustpilot.com
Won a few quid closed my account for no reason avoid
Won a few quid closed my account for no reason avoid
Reply
Belle
17 August 2021
Comment from ca.trustpilot.com
Been using this website for two months - always solid and reliable!
Been using this website for two months – always solid and reliable!
Reply
customer
17 August 2021
Comment from ca.trustpilot.com
fast live chat and fast accurate response
fast live chat and fast accurate response
Reply
customer
17 August 2021
Comment from ca.trustpilot.com
Awesome experience till now. Prompt and honest responses with quick withdrawal
Awesome experience till now.
Prompt and honest responses with quick withdrawal
Reply
Tracey Field
16 August 2021
Comment from ca.trustpilot.com
Great communication, helpful and friendly, and some great offers as well!
Great communication, helpful and friendly, and some great offers as well!
Reply
Nat
15 August 2021
Comment from ca.trustpilot.com
Decent exchange, with sports specials available, casino, and a good commission rate for the users.
Decent exchange, with sports specials available, casino, and a good commission rate for the users.
Reply
john
15 August 2021
Comment from ca.trustpilot.com
CANT FAULT AT MOMENT. FIRST RATE ON WITHDRAWALLS SETTLING AND CUSTOMER SERVICE. :)))
CANT FAULT AT MOMENT.
FIRST RATE ON WITHDRAWALLS SETTLING AND CUSTOMER SERVICE. :)))
Reply
Dale
05 September 2021
Comment from ca.trustpilot.com
Fantastic offers and easy to use. Quick customer service as well 👍
Fantastic offers and easy to use. Quick customer service as well 👍