Matchbook Review

Great service

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is this a wind up? I can't even log in my account yet still getting 5* reviews, how is this even possible… another company abusing the review system

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my questions were dealt with immediately and answered good service

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Chat without any problem.

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License suspended yet still having 5 stars reviewers shows they're paying for them. Utterly shameless

I can't even get on there to bet so 1 star from me

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we can't get into the break of football matches!

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Hi, Iam new here..Let me know how much time does it takes for completion of Identification process…? and i had found that many games are lack…so, how to fix it…?

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Verification process quick and easy. Customer Support team very helpful. Emmett has all the answers.

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Account closed after 3 years…
Dont know why just this answer

Thank you for providing your documents for our enhanced due diligence checks.

In accordance with compliance guidelines laid out by the governing bodies of the betting industry the team at Matchbook has a social responsibility to ensure that our customers are playing in a responsible and safe environment.

Based on the information available to us and after careful review of your account activity, we have made the decision to close your account.

The balance on your account has been returned to your Skrill account.

These are not decisions we take lightly however, in this instance, it is one that must be made to ensure we are maintaining our company and industry standards of corporate responsibility.

Thank you for your understanding.

Kind Regards,

Matchbook Compliance

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Great Exchange with an extremely helpful and polite support team.

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User friendly interface, variety of markets

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Quick and helpful when verifying my account.

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Matchbook: Thay updated their policy, for your proof of 3 last salaries to send them.
And like me they do not maybe accept you anymore.
Pros:They added the last time more football competitions.
Cons: They do not accept live baseball betting.
If you want to bet on nba live handicap 4 points for the home team they will give you instead of that 6 points with odds 1.20 max so that you will loose. Smart this.

Ladbrokes: I registered with them and they do not accept the proof of address.
Yesterday someone made me a call from England. They sold my phone number.

1xbet: Robbery of my money without a reason.

Dafabet: Robbery of my money without a reason.

Thanks for the time reading

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A very serious site for bettors and nice customer service

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I am satisfied with the speed and the viewing comfort.

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Fast and reliable feedback from Customer Service. Thank You Emmet for being so polite.

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5 stars due to the magnificent lay-out and user friendly app, it's unrivalled by any other bookmaker out there. It would take something really special for me to stop using this companyI always bet safe and never over-spend, it is all about enjoyment and staying within my limits and Matchbook Betting Exchange do everything they possibly can to help you do that
Matchbook Betting Exchange is really a customer service oriented betting platform. I have been using them for my betting since a long time ago.
Just recently, I had trouble with one of my bets for the recent match and their staff helped me out after confirming my details. Everything was resolved swiftly and I was able to place more bets again.Matchbook Betting Exchange is really a customer service… Thank you!

First rate company.

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Hello same

As part of our regulatory requirements, we are required to request enhanced due diligence documentation from customers.

We would be very grateful if, as part of our due diligence procedures, you would provide evidence of the source of wealth used to deposit on to Matchbook site.

We understand this process may seem intrusive, however, we undertake this exercise in conjunction with our obligations under regulatory requirements.

The type of documentation required is ONE of the following;

Salary (which can be evidenced by your three most recent pay-slips, letter from employer, bank statements showing three most recent salary payments)

OR

Company profits (where the nature of the business is described, evidence of turnover can be shown, both via a letter from an accountant)

OR

Evidence of a gift/inheritance (Including date received, amount, relationship of gift giver, letter from gift giver giving details of the gift and proof of their identity)

OR

Proof of winnings from a third party gambling company (showing your full name or other info personally identifiable data)

We are only able to accept bank (or other) statements showing your full name.

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Matchbook asked me to give my 3 last salaries proof. I have not deposited the last 2 months and when i deposited the money was less than 100 euro. In some forums they are rated with B+ like they are a european bank with guarantee
and if they go in bankrupty you get 100000 euros back

This company is also a casino and only that. Handicap in football you can not play on every league, because you will earn their money.

Live baseball you can not play too, quess why.

Bye matchbook i had 0 euro fortunately and now i closed my account. Another one for example???

I have some recent bad memories from 1xbet

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Excellent brookers

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Good info given

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Do not update customer about policies and lock and close the account with out providing any warnings..Worst compliance..

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Why are they rated great
I've emailed them 4 times to get my account verification sorted and been ignored every time

Don't you dare get this removed or I'll cause merry hell.

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Never had any problems, live chat is always available if you need to speak to customer service.

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As a new member to Matchbook some of the answers I got did not help to clearly understand the system as result I had to login and monitor how changes come about and thats how I discovered answers to some questions I had.

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Are we seriously supposed to believe all these 5 star reviews are genuine, all these people decided to log online and leave a great review with no remuneration at all?
They've been suspended in the UK yet a 5* rescue was posted 12 hours ago
If that doesn't show it for what it really is nothing will. Reviews are either fake or they are paying customers

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Why has it had to suspend operations then if the reviews are so positive 😀😀

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Excellent Exchange, great support, problems answered pretty quickly.

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good service…as ysual

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Quick response

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i am not satisfied that you raised the commission from 2 to 4%

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Thank you – issue resolved with ease and speed

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A great betting exchange. Unlike Betfair (Paddy Power) it always has the most competitive rates and no premium charges or other nonsense. Please consider making the move as Betfair ceased beIng the punter's friend long ago.

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Fast reply problem solved instant

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0% comission is great, site is easy to navigate, liquidity is good on all markets, introducing accas as well

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Fair and professional

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Very quick service and east to understand

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Good easy to use

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Brilliant site don't use any other exchange

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Very efficent. Website easy to navigate quickly to get best prices

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Great exchange easy to navigate, very straightforward with no unnecessary graphics. Loads of markets with plenty of liquidity.

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Nice and easy to use.

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Good service! Thank you Edward

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Great exchange. Lots of markets and low commission rates.

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Very swift and helpful

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