Matchbook Review

User friendly interface, variety of markets

Reply

Quick and helpful when verifying my account.

Reply

Matchbook: Thay updated their policy, for your proof of 3 last salaries to send them.
And like me they do not maybe accept you anymore.
Pros:They added the last time more football competitions.
Cons: They do not accept live baseball betting.
If you want to bet on nba live handicap 4 points for the home team they will give you instead of that 6 points with odds 1.20 max so that you will loose. Smart this.

Ladbrokes: I registered with them and they do not accept the proof of address.
Yesterday someone made me a call from England. They sold my phone number.

1xbet: Robbery of my money without a reason.

Dafabet: Robbery of my money without a reason.

Thanks for the time reading

Reply

A very serious site for bettors and nice customer service

Reply

I am satisfied with the speed and the viewing comfort.

Reply

Fast and reliable feedback from Customer Service. Thank You Emmet for being so polite.

Reply

5 stars due to the magnificent lay-out and user friendly app, it's unrivalled by any other bookmaker out there. It would take something really special for me to stop using this companyI always bet safe and never over-spend, it is all about enjoyment and staying within my limits and Matchbook Betting Exchange do everything they possibly can to help you do that
Matchbook Betting Exchange is really a customer service oriented betting platform. I have been using them for my betting since a long time ago.
Just recently, I had trouble with one of my bets for the recent match and their staff helped me out after confirming my details. Everything was resolved swiftly and I was able to place more bets again.Matchbook Betting Exchange is really a customer service… Thank you!

First rate company.

Reply

Hello same

As part of our regulatory requirements, we are required to request enhanced due diligence documentation from customers.

We would be very grateful if, as part of our due diligence procedures, you would provide evidence of the source of wealth used to deposit on to Matchbook site.

We understand this process may seem intrusive, however, we undertake this exercise in conjunction with our obligations under regulatory requirements.

The type of documentation required is ONE of the following;

Salary (which can be evidenced by your three most recent pay-slips, letter from employer, bank statements showing three most recent salary payments)

OR

Company profits (where the nature of the business is described, evidence of turnover can be shown, both via a letter from an accountant)

OR

Evidence of a gift/inheritance (Including date received, amount, relationship of gift giver, letter from gift giver giving details of the gift and proof of their identity)

OR

Proof of winnings from a third party gambling company (showing your full name or other info personally identifiable data)

We are only able to accept bank (or other) statements showing your full name.

Reply

Matchbook asked me to give my 3 last salaries proof. I have not deposited the last 2 months and when i deposited the money was less than 100 euro. In some forums they are rated with B+ like they are a european bank with guarantee
and if they go in bankrupty you get 100000 euros back

This company is also a casino and only that. Handicap in football you can not play on every league, because you will earn their money.

Live baseball you can not play too, quess why.

Bye matchbook i had 0 euro fortunately and now i closed my account. Another one for example???

I have some recent bad memories from 1xbet

Reply

Excellent brookers

Reply

Good info given

Reply

Do not update customer about policies and lock and close the account with out providing any warnings..Worst compliance..

Reply

Why are they rated great
I've emailed them 4 times to get my account verification sorted and been ignored every time

Don't you dare get this removed or I'll cause merry hell.

Reply

Never had any problems, live chat is always available if you need to speak to customer service.

Reply

As a new member to Matchbook some of the answers I got did not help to clearly understand the system as result I had to login and monitor how changes come about and thats how I discovered answers to some questions I had.

Reply

Are we seriously supposed to believe all these 5 star reviews are genuine, all these people decided to log online and leave a great review with no remuneration at all?
They've been suspended in the UK yet a 5* rescue was posted 12 hours ago
If that doesn't show it for what it really is nothing will. Reviews are either fake or they are paying customers

Reply

Why has it had to suspend operations then if the reviews are so positive 😀😀

Reply

Excellent Exchange, great support, problems answered pretty quickly.

Reply

good service…as ysual

Reply

Quick response

Reply

i am not satisfied that you raised the commission from 2 to 4%

Reply

Thank you – issue resolved with ease and speed

Reply

A great betting exchange. Unlike Betfair (Paddy Power) it always has the most competitive rates and no premium charges or other nonsense. Please consider making the move as Betfair ceased beIng the punter's friend long ago.

Reply

Fast reply problem solved instant

Reply

0% comission is great, site is easy to navigate, liquidity is good on all markets, introducing accas as well

Reply

Fair and professional

Reply

Very quick service and east to understand

Reply

Good easy to use

Reply

Brilliant site don't use any other exchange

Reply

Very efficent. Website easy to navigate quickly to get best prices

Reply

Great exchange easy to navigate, very straightforward with no unnecessary graphics. Loads of markets with plenty of liquidity.

Reply

Nice and easy to use.

Reply

Good service! Thank you Edward

Reply

Great exchange. Lots of markets and low commission rates.

Reply

Very swift and helpful

Reply

Very fast and kindly!

Reply

They clossed my account without a specific reason i opened an account never placed a bet and i contacted them to get a new password because i didnt had access to the email i registred but they told me your account is closed permanently.This is a joke

Reply

Excellent service company support best

Reply

Excellent service from several staff to overcome a sign-in problem which was definitely not straightforward

Reply

Absolute waste of time …brilliant when your losing money…soon as you show a profit ask for ID bank statements and without any reason block your account…in running prices are severely cut as opposed to betfair …avoid at all cost

Reply

Iam trading on Betfair Platform Scince last 4yeare … Turnover Some millions$ on there and never had a problem with Betfair withdrawal are never been issues there this year i try matchbook and I trade some Bets Firstly i loose some 2k$ -3k$ and then i start winning some bets and Win over 5k my trade was in profit and then Yesterday i got email asking about EDD documents…. What the Hell man i just started playing here and they Ask me All my ecurrency and bank details , And they suspend my account with my 7000$ Lock in it , I still Not got any ans …. I just Don't understand Why they're Doing this ? This is Not an Exchange Behavior it seems More like Buki i Playing and turnover in millions in Betfair exchange and never they ask me This edd documents .. i still waiting For response till now no ans… Customer support is worst They are trying to run away With my 7000$ , But i will chase them I don't leave my money

Just Stay away From this Frouds Bukis it's not exchange its Behaving like Scam Buki

Reply

Excellent work

Reply

Very clear abd simple all round

Reply

So they decided to double their commission from 2% to 4%. I noticed this 1,5 months later when a friend informed me. I asked matchbook about it and they said they had a banner on their site for a week after they changed it. I use the app so I was unaware. Guess we have to check their site daily so they dont have a 100% commission some day. Should be illegal to change commission without a popup or similar notifying the customer that commission is changed and you have to accept before continuing.

They have also had downtime when all unmatched bets have been cancelled. And they do not notify regarding this either. So you have to keep a good eye on your bets.

Reply

I dont have a lot of experience with exchanges but I am switching to Smarkets instead. It seems overall better. Depositing money was easy so a plus to them for that. You can also start betting before the account is verified. That's both good and bad I guess. The verification process is a little slow. 2 days since I sent my documents and its still waiting.

The account is in dollars. I need an account in a different currency to avoid extra costs. Also a little hard to understand the odds sometimes.

I found a match where both lay and back odds where at 6. That must have been a technical glitch. It just didn't make sense. A few glitches here and there that I have noticed so it is not 100% reliable. You have to double check to make sure things is right. I trust them. I have been trough some scam sites. This one is not one of them. They are quite professional. I give them 3 stars because I expected more.

Reply

The worst exchange there is. Seems to crash on a regular basis.

Reply