Matchbook Review

Great exchange, very competitive and great enhanced specials!

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Matchbook is good with an excellent search feature, however there’s just something that puts it behind Smarkets… Maybe it’s just me as I feel more comfortable with Smarkets, but it beats Betfair Exchange hands down!It’s also pretty easy & quick to get someone to help on chat which is refreshing

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Had an exchange bet on today (Saturday). It didn’t look like things were going my way so decided to trade out for a small loss.However the site was down and I couldn’t trade out so the trade ran its course and I lost £140.I complained to Customer Service who said a) the outage was not something they could control (which I do understand) and b) apologised for “ the inconvenience”. I’m not a big trader but £140 is more than an inconvenience. Think I will stick with other trading sites.

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Paid this exchange thousands in commission yet they decided to stiff me for £140.00. Funds made unavailable on a winning bet, then get an agent telling me everything looks fine. Off to Betfair I go. Not ideal but at least they pay out on wining bets.

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Easy to use and good enhanced offers

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Great exchange, quick matches and good customer service.

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Great exchange. No complaints at all and their customer service staff are always very helpful.

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Top class,In a very unpredictable industry. This firm tick every box

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Great exchange, especially for horses

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Avoid Avoid Avoid.As soon as you start winning, they’ll freeze your account, ask for any type of proof they can think of, take up to 2 weeks to reply to each message, ignore your questions and not process withdrawals. They’re currently ignoring my withdrawal of many thousand pounds and have closed my account without an explanation, and I can’t talk to anyone except the live chat reps who just say they can’t help.Literal thieves!

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As of my experience on Matchbook, it is a nice exchange platform. Easy to use and very efficient for placing the bets. I would encourage new users to give a try and I am sure that you will enjoy it.

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Reliable, responsive livechat, great liquidity, good uptime – all could want from an exchange.

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Excellent service on all parts of the site. Awesome user experience

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5 star great site fast withdrawls decent wins good customer support

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This is a legit site and regulated in the UK, but as legit as it is, DON’T PLAY THE SLOTS ON HERE!!! The RTP is terrible. Stick to the exchange or the live casino.

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Really geat site and the support is fast and responsive. Any issue they are happy to help with and help you resolve.They also offer some markets that others don’t so good to have the options!

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Good odds. Helpful staff.

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Not able to put over/ unders in a multiple.Back to betfair!

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Made me jump through hoops just for my account to be restricted too £100 a month before even making a deposit lol

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Brilliant all round.

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Very good service. Recently moved from a different exchange. The odds are better, closer matches and a quicker interface. Very pleased!

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I’m very happy with the service offered by Matchbook.I see big progress in time. Improved the Customer Care. Definitely worth checking it out.

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Very helpful. very prompt. Many thanks 🙂

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Excellent customer service, fast response and very helpful. Great interface and odds!

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Excellent customer service. Enhanced specials a very good feature.

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Well designed site that is easy to follow with good daily offers.

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I requested a call back and was really surprised that they got back just a short while after. The Guy i spoke to,Brendan was really nice to chat with and found the experience a pleasure

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MatchBook are refusing to pay withdrawal and continiously say account is being reviewed and complaint on going. I have done nothing wrong and answered all verification. No phone line and live chat is blocked. they owe me £12,700 and refusing to communicate

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Do not use this exchange.I was a customer with no problems for about 10 years, placing approximately just 20 bets a YEAR (mainly because of lack of liquidity) and out of the blue they are asking to see all my bank statements and wageslips.No skin off my nose, I can just use another exchange.Don’t know who they think they are that they can afford to treat people like this, they clearly do not value their customers.

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If you compare the football or racing markets on Matchbook with any of the other exchanges, it is obvious that Matchbook is a waste of time. They just don’t have the same liquidity, I have been left frustrated so many times because of not getting my bets matched on “Matchbook”Forget Matchbook, there are other (better) exchanges.

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Speedy response in live chat

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Easy to navigate and see what bet’s you made and which ones have settled

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Signed up for a specific promotion using the code they provided on their site. After the qualifying bet had settled, they said I had actually been signed up for another promotion without my knowledge so they were not going to provide me with the free bet. This was never communicated during or after the signup process so I was basically mislead to spend Money on a promotion that was never going to be honoured. Every other site I have used will tell you if you entered a promo code and it is not valid.Very dodgy practices

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Excellent customer service. Speedy responses, competitive prices

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Easy to use website with very competitive odds

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I’d give it 4 stars – the service is second to none, but the site is a little too over the top in terms of gaining info and response to requests… however, I understand why these measures are in place and appreciate they are looking after the customer

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Great service and easy to use website

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Excellent odds, interesting and varied enhanced specials, Cover pretty much anything in sports and the interface is very easy to use both on the app and on the website

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Excellent, got 0% commission

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Thanks Tadhg for the help.Matchbook are great to deal with. Liquidity on Matchbook is better than its rivals and the website is easy to navigate. The number 1 exchange all round without a doubt.

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Excellent site. Easy to use. And if you need help, the live chat is great.

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Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right

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Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling

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FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!

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Never have a problem with QuinnBet, always good service.

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I don’t normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it’s not relevant.I will bet elsewhere. Maybe they’ll improve their attitude when they lose customers

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Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company… scum of the earth

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Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery

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Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven’t got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone

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Awful site, games are so rigged and you’ll never get any bonuses or feature Another crap con of a site

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