Netbet Review

Joined as they were doing an offer of free spins on deposit of £10. Played my 25 and it gave me another 25. Pressed and charged me £5 for the privilege! Complained to Max in their customer service and very unhelpful. Account cancelled and would advise people not to join this site. Feel robbed!

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The greatness of playing all the different slots

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Great range of games. Easy to navigate. Plenty of bonuses. Overall haf to say I personally would recommend net bet. Very fair and payouts never a problem

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The Adrian manager is the best one !! He know how to deal with the customers

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I did transfer to them £20 to bet for some UFC/KSW fights over weekend. Couldn’t put a single bet, as some errors appeared every time I tried to buy some bets. Now i want to get my £20 back by transfer and after waiting over a week, just get a message that, they have to see my Bank statements, what are u a freaking mortgage lender?? Shove those £20 in your scamming as*es. Avoid Avoid Avoid!!!

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Great new app, promos are very good and customer supports is very good 2 main reasons for 4stars. Doesn’t have the same amount off markets or a full list off USA racing which I use a lot but definitely good promos and support very fast to reply

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I won on £5 bet builder 4 times and the thing never works I keep speaking to a guy called luke as he kept sending me back and forward to keep trying on app when the bet builder don’t work it stress the he’ll out of me if you speak to someone don’t speak to this guy as he takes you for a ride

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All good great service

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They asked for my review and here it is. I have been waiting for a payout since about 5 days ago after I played and played here. The RTP is also low compared to other bet sites. This particular site has traumatized me to stop betting altogether. I have therefore taken my money to Solick Unity to be used for good. If you do not have money to burn, do not gamble it here

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Absolutely awful trying to get withdrawal the wait times are absolutely disgusting no one emails back to let you know told completely different times constantly!

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I deposited £900 on roulette and I won £2738,I withdraw the money,next day I deposited £600 and I won £2500,I withdraw the money but third day I want to play but what I saw the message,you set your deposit limit £80 a week ,truth is this I never set the limit,its more w2 week, can’t deposit even £80 now,if you won the money they block you or they set your lower limit,so you can’t play and win the more money.

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Think very long and hard before you gamble with this company. I have tried to give them the benefit of doubt with their games even making allowance for extreme probabilities both ways but I feel their games just cannot be trusted to play like other sites. My RTP is pathetic compared to other sites. Would suggest you ask them for your RTP on all games. Can’t be bothered to complain to gambling commission best solution is to not play their games trust your instinct. I have even played low Stakes just out of research to see how terrible their games without losing too much money and its crazy. Will offer garbage promotions to hide how terrible their games are to get you to waste more money with no chance of ever meeting turn-over requirements

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Great service

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Good the person serving me was wfficient

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So far so good. I am awaiting my £100 withdrawal, I contacted customer services to confirm this was being processed. Very fast response, advised will be the next 24-48 hours and the site seems to run very fast. I will update on here to let you know the withdrawal process and if this was done when promised. But overall happy to keep using this site again.

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Christine help me today. Understood my query and found a resoloution. Netbet FTW

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Very polite and helpful thankyou Michael you have a good night

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Total con, I won £74 on a bonus and got it up to 300 which mean I should be able to take out after the 74 but I couldn’t and then it canceled my bonus and I lost the lot, Total con

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Great site and always very friendly, would recommend.

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Great customer service helped me with a mistake I made ona bet.

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Good site no problems very helpful customer services but the withdrawl should be a bit quicker they should work on that .

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Wouldn’t even give them one star..put bet on bare knuckle boxing and the amount they would let you bet was pitifully.wouldnt even let me bet a £80 stake that would have returned just over £200.Takes ages to withdraw your funds and their casino is just shocking.Again for first impressions I’d never use them again.stay away that’s my only advice to others.

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Top class Customer Service:Had an issue with placing a bet and not receiving the free offer that they had as a promotion on their website. Was assisted promptly by Kathy from customer support and was credited the missing amount immediately. Website looks polished and the odds offered are extremely competitive. Definitely looking to do further business with them.

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Really is to communicate with, fast service and a well respected worker.

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Amazing online casino just need to upgrade on the slots

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Michael very helpful!

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Customer service on point …After entertaining yourself any query they have a great sense of humor .Fair plays aswell Give it a go

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Even playing for 10 pence I lost 100 pounds it literally does not give you anything scammers advertise new games that you literally cannot win anything they make money by robbing you then they build more casinos to make a fortune in one word scammers thieves

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Signed up to this company, deposited some money then when it came time to withdraw, I could not get any response from them so I have had to give up on the money I had left with them. Very poor support, no reply at all.

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Very helpful and when I made a mistake they credited me anyway

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I would give 0 stars if it was possible. Absolutely disgusting company, refusing to let me withdraw MY MONEY that is not even related to winning a bet, unless I explain to them the reason why I want to withdraw?? This is after 3 separate conversations with customer service asking why my simple withdrawal request has been ‘pending’ for FIVE days.AVOID AVOID AVOID will try and keep your money.

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Customer service is fabulous and super fast at clearing up queries

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Super helpful and friendly.

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Very quick and helpful response from customer services on live chat

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Efficient response to query and very helpful and polite.

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Dealt with problem promtly. Easy communication

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Immediately helped my situation, which I didn’t understand and offered me a free bets as well, great customer service. Fast and effective.

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Dont use PAYPAL , they will block the use of said app . This has nothing to do with netbet.Anyway , netbet has stopped me from withdrawing from there site , even though they have my account details . i can deposit without any problems but cant withdraw , this is incredbly frustrating . there excuse is that there a glitch in there system. they are asking for bank details via an email ( very dodgy ) . i am not keen in post a email with my bank details , i have already told them this , yet they keep asking for the details to be emailed to them .is ther any other way to reset my account and withdraw my winnings?apart from that netbet is possibly one of the best sites on the net.

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Worst company to deal with. Staff don’t know what day it is. Shut these stealing cowboys down 👌

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Great service

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Very pleased with the help received today from Christina! Informative, clear and helpful in regards to my query.

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Sent in my verification document About 10 times now Still being told that they can’t verify me And just keep sending them in Still waiting on my withdraw

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Really helpful

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Pretty poor overall games play like all compensated and bonus re casino and sports poor compared to other sites would look elsewhere for a gaming provider to be honest

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Very helpful at all times, all round very good betting app

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I’m still waiting for 300 after 8 days n no 1 wants to help I’m fuming but they willing to let me deposit

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I do enjoy the site & games they have, but ive not played as much last few months, i don’t play high stakes and only deposit £10 here and there but i just seem to always lose, they have loads of promotions, But literally the last 4-5 times i used a deposit bonus for so many spins they have literally paid out a few penny’s, every time I’ve played “The millions of Starburst spins” were you deposit & wager a minimum of £10 you get to spin a wheel were you can win upto 500 spins, i know exactly what im gonna win.. 10 every time its 10 spins and you win 30-45p.. i had a offer deposit 10 get 35 spins (forget what game it was on) and i did and played and won like 78p of 35 spins! it’s been the same now for a while any promotions i deposit and wager & get whatever spins pays absolutely nothing! It just seems a continuous thing, deposit always end up losing it and then you win the Smallest amount of spins and win pence! And also the Vault i honestly don’t get it, ive literally bought 15 vault tokens which cost 1000 net points for 1 token, and guaranteed play 15 round’s and you will unlock it once and give you 500 netpoints (not even enough to buy 1 vault token).Plus the players club you have to maintain each level monthly or it drops back down to bronze! Unless you spend 100’s weekly then its hard to maintain levels.Shame they don’t have any Free daily promotions like every other site, most sites offer a daily wheel or a boosted wheel, but Netbet are one of the very few who don’t.I don’t expect to win massive or anything like that but my issue is its become a bit predictable now literally 5-6 separate occasions the game play has been more or less the same, and then when you play your promotion its 10 spins guaranteed nobody’s winning 500 spins even 50 seems out of reach and you will nearly 90% of the time win the same Predictable 38p-78p that’s gonna give you 30 secs game play on 5p spins lol so the promotions seems absolutely pointless because it doesn’t even give you enough to have a little more game play.Customer service is fine no issues, withdrawals takes a day (although its not a huge wait it should be instant, i don’t think any other site i play on takes this long its almost instantly or back with you within the hour) that’s the only thing that makes netbet feel slightly dated in 2024 its just a bit old school to wait for your winnings when everyone has instant withdrawals.They do carry literally every game available (that I’ve seen) so they have a massive selection of choice and they do have loads of promotions daily so no issues there, infact i do like Netbet everything is great and no relevant issues, Id recommend playing here to anyone, but my issues are just the last several promotions ive deposited and played have been kinda pitiful and not really worth playing, Just because you know the outcome .. win the Smallest amount of spins to win a few penny’s so your not even winning enough to really play longer than 30 secsThat aside I would recommend them just for the abundance of promotions & games They have.

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WON 5K ON LUCKY ROULETTE SPINTHEY LET ME LOSE THE 5K ON THEIR RIGGED SLOTS AND BLACKJACK BEFORE PLACING NET DEPOSIT RESTRICTION ON MY ACCOUNT SO HAVE NO CHANCE TO GET ANYWHERE NEAR THAT AMOUNT AGAIN PURE SCUMBAGS!! STAY AWAY PEOPLE YOU WILL NOT WIN ON HERE AND IF YOU DO BY SOME MIRACLE WITHDRAW AND NEVER PLAY HERE AGAIN!!

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honoured a free bet i made a mistake on

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What impress me about this casino company is that I came back to them with a problem on my account And they gave me a non-honest answer and credited me. I feel that the five or six casinos that I’ve played with online. This one gives the best customer experience, possibly with Virgin a close second.

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