Netbet PLAYER REVIEWS(1174)
Aku Ensio
23 December 2024
Comment from ca.trustpilot.com
Very helpful thank you
James Koranteng Ababio
23 December 2024
Comment from ca.trustpilot.com
The customer service are quick to answer and generous
Customer
22 December 2024
Comment from ca.trustpilot.com
I understand you win some - you lose some. You'd think it would be 50/50 but I have a 100% loss rate on net bet. Deposited £10 for a £7.50 bonus, wagered 10ps and didn't get a single bonus round. ??? Are they turned off or something? No scatters no pay outs £17.50 gone in 10 minutes again.
Debbie Burns
21 December 2024
Comment from ca.trustpilot.com
Customer service are lovely! Very quick to assist and friendly. Fair offers, good amount of games to choose from. Have had a couple of good wins. I recommend playing here. A site you can trust.
Barry McK
21 December 2024
Comment from ca.trustpilot.com
Overall solid casino. There are a ton of games but I had some minor glitches with games closing on me now and again. Not terrible as progress is always saved.Hit a 200x bonus on a £2.50 bet which made up for my initial couple hundred quid of losses. In the end made a few hundred quid - the people complaining about losing and rigged/scams/etc. are likely just the normal degenerates who can’t handle when they lose! Deposit with Apple Pay was easy, my withdrawal is pending, if it takes more than 24 hours I’ll come update.
Artorie
21 December 2024
Comment from ca.trustpilot.com
Compared to other casinos NetBet seems to have a very efficient verification process. They still do require the same documents as all the others but accept perfectly good documents without any fuss, which is a nice change to the recent verification processes I experienced elsewhere.I had never heard of NetBet until a friend recommended them to me but was surprised by the sheer amount and variety of games on offer and the layout and functionality of the website in my opinion is the best of any casino I have played with.The only disappointment I have so far is with the withdrawal times, which seem to be absurdly long. Why is it not possible to have instant withdrawals for fully verified accounts like what other companies offer. Having long withdrawal times along with the ability to cancel withdrawals just always seems to me like a shady tactic that casinos use in the hope that people reverse the withdrawal and end up losing it again. Instant withdrawal times are a big factor when deciding what casino or game I am going to play on.Aside from withdrawal times, absolutely would be a 5 star rating.
Henry
21 December 2024
Comment from ca.trustpilot.com
Brilliant customer support i had my withdrawals sped up by Mike, i also hit £130 on a 20p spin on my first 10 spins! probably just got lucky but im having a very positive experience with the casino currently
Kathryn Denise Sanders
21 December 2024
Comment from ca.trustpilot.com
Advisor very helpful. And resolved my issue quickly.
Forex
20 December 2024
Comment from ca.trustpilot.com
the best casino
Adrianna Swigon
20 December 2024
Comment from ca.trustpilot.com
Mike assisted me with very professional attitude,he looked into my issue within a minute, explain the situation. Despite my error still was able to assis me with bonus with additional reminder about terms&conditions. All together it took less than few minutes. Highly satisfactory service! Perfect addition to your support team!
Dobrin Lambov
16 December 2024
Comment from ca.trustpilot.com
Enjoying the games quality staff quick response
John
16 December 2024
Comment from ca.trustpilot.com
Player return for me is beyond abysmal have constantly emailed support for an explanation and invited them to contact game provider 20p roulette for a full investigation. They just reply the usual lazy copy and paste all games random. I feel they are laughing at their customers only way to stop been a victim of their games is to close your account
Dominic Graham
16 December 2024
Comment from ca.trustpilot.com
This game is a joke ruined my Xmas fully don’t spend no money on this app
Paweł Pacanowski
16 December 2024
Comment from ca.trustpilot.com
NetBet has been my go-to online casino for years. I love the wide variety of games, especially the live dealer options. The platform is user-friendly and the payouts are always quick. I've never had any issues with customer support either
Jason Barton
13 December 2024
Comment from ca.trustpilot.com
First class service and easy to sort issue
merrisa Jawando
13 December 2024
Comment from ca.trustpilot.com
Not a great experience for me on netbet. Registered and deposited with no problems. Won enough for a withdrawal. Was asked for bank statements and provided them. Withdrawal was made 09/12/2024Received an email advising me that I already had an account on the netbet site and that my account was now closed. I had no recollection but after searching my emails found details of an account in 2015. An account from 9 years ago that is not even in use yet they close the account with pending withdrawal. No response or reply to my emails. 4 days and no withdrawal no communication not great service at all x
Charlotte Heggarty
12 December 2024
Comment from ca.trustpilot.com
I spoke to Max online and he was so very helpful. He answered my questions straight forward and didn’t keep me waiting like some other sites do. Thank you
Michael Duffy
11 December 2024
Comment from ca.trustpilot.com
Netbet is an amazing casino site one of the best to be honest the games are great and fair,Got a max win on a 50p bet on fish eye slot 5,000 pound OMG just made my Christmas that much better So once again thank you net bet and all the team merry Christmas 🎅
John
11 December 2024
Comment from ca.trustpilot.com
Been a customer about 6 months and my advice would be don't bother with them. Bonus offers re sports and casino are very poor and although they will argue their games are random and tested the payout compared to other sites just does not compare or even add up not even close to be fair. Can't see any pros to them but quite a few cons
Michael Taplin
10 December 2024
Comment from ca.trustpilot.com
Agent was extremely helpful and knowledgeable, thankyou
Paul
10 December 2024
Comment from ca.trustpilot.com
Excellent customer support
Charley
10 December 2024
Comment from ca.trustpilot.com
Had trouble getting winnings sorted out great highly recommended
John
09 December 2024
Comment from ca.trustpilot.com
Very poor overall. Very poor casino and sports bonuses in my view compared to other comparable betting sites. Horrendous payouts from my experience on games have raised it numerous times but they laugh complaints off no matter what ridiculous scandalous outcome occurs always just respond with cut and paste all games are random response. Really needs to be a sensible conversation re their games and a fully objective thorough independent investigation of them in my opinion from my experience. Pros of the company are they are excellent and very effective at taking deposits and money off customers.
Dawn Shaw
09 December 2024
Comment from ca.trustpilot.com
Great customer service and fast response time
Emma Smith
08 December 2024
Comment from ca.trustpilot.com
They were very quick to come back toe and sorting an issue that was on my part.Very friendly
Mihaela Oprea
08 December 2024
Comment from ca.trustpilot.com
I had a great experience with the support team, especially one of their agent Max, he helped me with my problems recently quickly!
Dave W
06 December 2024
Comment from ca.trustpilot.com
Customer service great and very helpful
Emma
05 December 2024
Comment from ca.trustpilot.com
I like the site but promotions are scarce, and the play is cheap, winning low-paying symbols, and too many high-value near misses, to be completely honest, there's barely any difference between the entirety of the industry, and here, especially when you've got the gambling suppression being the bodyguards for the gambling businesses until they are devolved, the priorities are going to stay with them and their criminal finances.
Alexander Burns
04 December 2024
Comment from ca.trustpilot.com
I contacted support about not receiving my offer and even though I thought I opted into the offer it was a different offer. They understood and gifted me the free bets even though never opted into the correct offer. The support are great and will count on them to sort any issues I have in the future. Top work from them.
Daniel Cormack
04 December 2024
Comment from ca.trustpilot.com
So after begging for 3 days for my winnings they refused to give me I eventually had to explain to them that legally they had to release my funds and that they can’t legally ask for ID after you attempt to withdraw your winnings I finally got them, I understand there is process to go through but to demand keep sending in documentation is a disgrace after it was all correct the first time. Will never be using this casino again.
Craig stark
03 December 2024
Comment from ca.trustpilot.com
Really helpful very impressed
Mark K
03 December 2024
Comment from ca.trustpilot.com
Avoid at all costs. Made an account with these in Feb started using a few weeks ago. Had some decent enough wins with them and always had the money within 8 hours or so. What has been recently happening during mid session they will start rejecting your bets over a certain level. This has happened on numerous days and different occasions. I deposited £53 today was fortunate enough to get up to £185. Then back down to £100, I put an £85 bet on red live table which landed on 18 red bet rejected. Again on black which landed on 31 black again rejected then another £50 bet same area which landed again rejected. Then I tried £30 bets which were smaller and they started accepting them but because the section I played had passed it resulted in me loosing. This in the last few days has cost me a fair amount. When I go to complain I am greeted by Max who could do nothing for me but tell me this is safer gambling regulations even though my account holds no restrictions. £85 is not breaking the bank is it. If I make a deposit I understand what my limit is to loose. When A company rejects bets mid session it is bare face cheating. Complaint registered and I will be taking it further with the necessary people. A full refund should be offered as this is not standard practice. Plus slots don't pay had 5 bonuses 50p or higher highest amount I got was £22OVERALL AVOID, one to add to the ban list.
Hasan Sufan
01 December 2024
Comment from ca.trustpilot.com
Fast they reply quickly and mike does a fantastic job
Sabrina Cunningham
30 November 2024
Comment from ca.trustpilot.com
Fast response, happy with the site always. Great games and customer service always
Timothy Monk
29 November 2024
Comment from ca.trustpilot.com
do some decent promotions. Mike from CS was very helpful and gave me a free bet when enquiring about something else. very kind
HollyWolly
29 November 2024
Comment from ca.trustpilot.com
Awful website. Won't allow barely any features or bonuses on the games. Just a total waste of time and money.
JZ
28 November 2024
Comment from ca.trustpilot.com
There was an error with my sign up bonus, but got on to live chat and they fixed it straight away
Lee Moroney
28 November 2024
Comment from ca.trustpilot.com
Very good casino.Customer service very efficient.1st withdrawal takes 15hrs After that its easy... won twice 500 x multuplier last night. After winning a good bit on normal roulette
Steven Slater
28 November 2024
Comment from ca.trustpilot.com
Chat advisor Luke was great. Really helpful an easy to understand. Would recommend to other people who have trouble or stuck on this site
Stacey
27 November 2024
Comment from ca.trustpilot.com
Should have read reviews before going on this site. Won't let me withdraw but happy for me to put more money in. Do NOT TRUST THIS COMPANY DO NOT PUT A PENNY IN THIS SITE. disgusting horrible company who just take your cash and won't pay out. I've used so many sites where I don't need to upload documents and this site on the first go ask for them. Shocking. I won't ever deposit another penny in this money grabbing con site. STAY WELL CLEAR. Just look at the reviews and you know what kind of company this is. Really should have read reviews before I deposited...I feel sorry for anyone who thought this site would be fair. I also feel sorry for anyone who doesn't read the reviews like I did before depositing. Terrible site.
Emma
26 November 2024
Comment from ca.trustpilot.com
Very happy with the service I received from Kathy on the chat option. I had an issue with my account and she fixed it immediately and was very polite and helpful.
Adam Harrison
26 November 2024
Comment from ca.trustpilot.com
S h I t site just opened account within seconds they bocked it w a n k e r s
MISS ROBYN WALLACE
26 November 2024
Comment from ca.trustpilot.com
When I noticed a problem with my withdrawals I got in contact with the support team and everything was sorted very quickly. Staff very helpful
jb
26 November 2024
Comment from ca.trustpilot.com
Free bets expired but they credited them back
Shane Copner
26 November 2024
Comment from ca.trustpilot.com
Sent statements,not good enough,driving license,bank card.takes 3 days to withdraw £37.00I'm not an imposter
Graeme McBain
25 November 2024
Comment from ca.trustpilot.com
Very helpful
daren
25 November 2024
Comment from ca.trustpilot.com
more games, smaller wagger
STEPHEN DUNN
25 November 2024
Comment from ca.trustpilot.com
Please do not use this site. One of the worst casino. Only deposit no withdrawal.Documents all provided. Received 50 free spins for all documents being processed though (you have to laugh or you’ll cry) and then what?? - they closed the account. Terrible service, terrible casino.
miss anderson
24 November 2024
Comment from ca.trustpilot.com
Resolved my problem and very helpful
Table Cloth
23 December 2024
Comment from ca.trustpilot.com
Still waiting on my withdrawal money for 2 days. And they have blocked my account this morning. Avoid this site
Still waiting on my withdrawal money for 2 days. And they have blocked my account this morning. Avoid this site