Netbet Review

Easy to use interface and super quick and helpful customer service.

Reply

Have been on the casino for about a month had no problems with deposits. But recently tried to withdraw 3600 in 3 withdrawals 100 a 200 and a 3300 I have been asked to verify which they come back and said that this is all been checked and added to my file. Now still waiting for my pending withdrawals to be processed. Spoke to customer service said on the 4/5/25 that this would be all completed by the end of the day and my case is top priority. It’s not 5/5/25 and spoke to them again at around 12 now saying waiting to hear back from internal team. May take up to 12-24 hours don’t know what to believe at this point. Will update my review and update when I next get an update

Reply

Terrible customer service I earn 4000 pounds per month and they set a deposit limit of 47 pounds a month Yes 47 pounds in 2025 I requested an increase to 200 pounds a month. They asked for proof of income and id, which I promptly provided. Numerous emails to customer services with no response. Lazy unprofessional attitude from customer services Buster642008 account

Reply

Day 2 now of still not being able to access my account I’ve sent a clear selfie with me holding my driving licence and they still not letting me back into my account I will and I am going to write a one star comment until bet net resolve this

Reply

Max with the top customer service I have seen on any site. Well done to that man.

Reply

Absolutely awful ripping site they hand all the free spins you can ask for but my my words you can not win anything at all just had 150 all in all free spins I won 30p real money hahahaha the biggest mistake of my life signing up to NetBet you simply do not win the games the game play customer service is terrible please stay clear of h want to win every now and then stay clear from NetBet

Reply

Accidently used the wrong selection in opening offer, contacted support to see if they could help. They seen that i intended to use the opening offer and credited me the free bets anyway. Top tier.

Reply

I was wondering about a promotion where I got answered to my question really fast by Max who was really helpful and kind.

Reply

Another bad casino many games don’t give you bonus, slots games don’t have many popular games I don’t see why they have many good reviews!!!!!

Reply

Amazing great service im very happy with the outcome

Reply

Customer service was really quick and easy to deal with when something went wrong and made me feel like a valued customer! Provided they continue this way I’ll long remain a customer of net bet

Reply

very shit website, bad login experience, i dint get my free spins upon sign up. absolute scam. DONT DO IT

Reply

Ye Mike was amazing and really helpful,and he knew his job really well thankyou Mike 👍👍

Reply

Terrible Customer ExperienceWorst customer service team I have ever encountered. I sent the team in Netbet not one but TWO documents for review. The first document I sent was clearly a letter from the bank with my name and address included, they refused. I then sent them an insurance letter again with name and address included. Absolutely ridiculous excuses for not accepting the documents and as for Mikey or Mickey he may as well not have been there at all, every response was either an AI generated or copy and paste response, Hazel was also very unhelpful and made little or no effort to resolve any of my queries. Avoid avoid avoid.

Reply

going above and beyond when not needed. resolved my issue very quickly

Reply

Worst experience on any gambling sites i had, and this company is the reason i stopped gambling, i’ve never been scammed before but this site did. I dont remember exactly how much i did deposit but it was not more than i should have.. it was easy to deposit money no problems there.. but when i tried to withdraw money it was a Nightmare. NOTE that there was somehow no withdrawls method to visa or anything.. so i had to contact them directly for my request of withdrawal… 7 times i did this i sent them all information needed to send me my money. But they always came up with a unreasonable reason. Let me out it like this. If you can deposit money in 1 click you should be able to withdrawal.. so now years later i gave up. I will never see the 300 euros i lost. Yes i gave up. When i try to log in to their site. It says its under construction. So “apparently” the site been closed just for me i guess ? Totally the worst experience i had but hey thank you for making me quit gamble.. 🙂

Reply

Very good service.

Reply

Here goes again where to start with this one wow I’m truly lost for words all I can say is I’ve reviewed so many bad sites but on my life this one wins hands down this is the truth now I’ve just finished depositing 230 pounds later yeah I said 230 pounds on the same game buffalo megaways not a thing you speak to a member online about this yet they palm you off with random number generator I will be taking this further as needs stopping all I can say is please don’t play on here because you will find out the hard way like I’ve have yes I don’t mind if you don’t win but I couldn’t care what anyone says you should be getting something from 230 pound I wish I listened to people’s reviews STAY WELL AWAY!!!!!!

Reply

This casino legit pays out you just have to be a bit patient. I joined and won £4 from bonus spins. I played through the bonus requirement and with a bunch of lucky spins on Starburst xxxtreme I ended up with £250 real cash. After withdrawing I realised I should have verified my documents first but with the help of Max, Kathy and Christina I received my payout within 5 days. I would advise you verify yourself before depositing to avoid the hoop jumping. All was needed was proof of ID, picture of card (middle digits blacked out) and proof of address. It wasn’t rocket science.Many thanks!

Reply

Played for first time today deposited £10 withdrew £110 I enjoyed my play time and a nice wee win. I will update my stars after money is in the bank. Will report back with how long it took etc. so far so good though. I actually review sites on my social media and have a following of over 40k ppl who appreciate honest reviews which I aim to give so I’m looking forward to covering this casino.

Reply

Net Bet Casino have great customer service and an amazing response time. They really care about their customers especially a member of staff called Mike. I was intrigued by Mike’s support. They also many games that will surely interest people. I would definitely recommend them to anyone including friends and family.

Reply

Thank you very much.

Reply

Thank you very much! Сhristina helped me a lot.

Reply

Really good site haven’t had any issues since I signed up unloaded documents was added to my account in in 6 hours which was really good iv had 3 little wins one withdrawn last night processed this morning just waiting on my other 2 to be processed today spoke to Mike and Christina on chat and email they helped me out and was quick with replies over all pretty good site to play on.Matthew

Reply

I joined today, and I assure you, this is one of the worst companies I’ve signed up for in the last 10 years! They’ll respond here talking about RNG and RTP, but it’s a big lie! The games are completely under their control. Their system is purely designed for you to lose. I deposited £1000, and my total winnings were only £57! It’s an outrageous situation! Don’t believe what they write here and the responses they give to comments. We have no idea about their agreements with gaming companies; there’s a huge setup going on. Stay away, don’t sign up! I tried 12 games, and in all 12, I didn’t get a single win before reaching -75!

Reply

I respect the help I was given.I was treated with kindness as I made a mistake,they still gave me the free bet even though it was my fault.

Reply

Absolutely awful site I was unable to withdraw winnings because I had a joint bank account with my husband.Emails back and forth asking for documentation which I refuse to share. I only have a little flutter every now and again. This has put me right off registering with any more sites in the future.

Reply

Great customer service

Reply

Christina the agent was really helpful. She quickly sorted my problem. A fantastic service.

Reply

Very helpful and quick response

Reply

good thanks

Reply

Shortly after I sent a message regarding a problem I had with placing a free bet, I was contacted and a solution suggested. This worked. I then received a polite follow-up asking if I required further assistance. I felt the they went the extra mile to help me.

Reply

good thanks

Reply

100 percent trusted Max sorted my free spins

Reply

Friendly Online advisor ( Christina) helped my solved my query quickly,answered all my questions.

Reply

This site is really good. The only issue I had was after a couple of days waiting for my first withdrawal, I used the chat and asked when it would be done. I received great help and it was done a couple of hours later and since then, withdrawals have been really fast, always the same day. Good rewards and fair bonuses. Top marks from me.

Reply

Wont let you play with free balance

Reply

Great help and quick to resolve my issue, would highly recommend using this site

Reply

Genuinely liked the site overall but they’ve now put a deposit limit on my account which is a £11 a week.I didn’t ask them to do this, they forced me into filling out a questionnaire about funds, which I’m not going to accurately disclose, because I don’t like anyone but myself to know exactly, what I earn, how much I have etc etc.Very strange experience.Anyways I’ll take my business elsewhere.

Reply

Would just like the thank netbet for my hassle free withdraw after pumping my last £700 in and take a huge gamble down to my last £20 I finally came out 1290£ I took it straight away and was in my bank in 21 hours after providing the 3 documents they kindly asked for ! I have played many many sites and non have had a service as fast and hassle free ! So thank you . And good luck everyone

Reply

It took two attempts to get through, then I waited 4 minutes for a colleague and they could not help.The other staff had gone home?It says your staff are available 24/7!All in all, a wasted 22 minutes, as is the norm when dealing with customer service on gambling sites!

Reply

Got a good bonus on big bass and won then went on Gold blitz blazing bison with £300 roughly the game session said I’d spent only £111 on gold blitz blazing bison but my balance was only 60p so I got robbed out of nearly £200 will update if they respond to my email look through my recent games and how much spent and refund me maybe a glitch I don’t think it was deliberate but time will tell.

Reply

Good games in your site

Reply

Christina sorted out my enquiry quickly and efficiently highly recommended Netbet customer service. Thank you 😊

Reply

Scammers, do not use this site.Last few sport bets didn’t give me Cash Out anymore.Guys play on Bet365 and they will always give you Cash Out til last minut,I don’t know why i bet on this site again but this is my last time.I will share this with my followers.Stay away from this site.Con artist

Reply

Do NOT use this site absolutely scam of a site won money over 2 weeks ago and they still have not paid me out becuase they have said I sent a invalid document which I didn’t av had no emails no nothing I will make sure everywhere knows about this site and to not use them

Reply

This casinos win to loss ratio is ridiculous no matter how many spins u have u very rarely if ever seem to hit bonuses and when u do they very often aren’t even 20 times the original steak odds are heavily stacked against u as they are on most sites but this is probably the worst I’ve encountered

Reply

Lost confidence in regards to there not being any other issues.

Reply

My experience of them are their online games 20p roulette are very poor don’t seem to play like other sites re payouts doesn’t quite seem right in my personal experience compared to other sites. Seem really poor with re bonus always huge turnover requirements. Sports bonuses are also abysmal. I really cannot think of 1 positive reason to open an account or keep my account open

Reply

Been on 3 days deposited 150 on eye of Atum and got on the board 5 times each time won no more than £2 but spend £30 each time to get on the board worse casnio that i have played on would not recommend this site seems they just like to take your money

Reply