Netbet Review

Placed two bets with odds of 6.5 and 10, after I placed them a few minutes later they changed the odds to 4.25 and 8, cannot access live chat to try and void them as it said agent offline and now the website is down for ‘maintenance’

Reply

One of the worst casino. Only deposit no withdrawal.. Poor company. Live games are worst no win. Stay away.

Reply

Most fraudlent ever break rules all over deffo bribery gambling commission allowed this unbelievable wow 43 places follow rules couldn’t deposit these are only ones broke rules due to robbing robbing 10p play have one clue only recorded them destroying rules so why they not fined here’s evidence

Reply

Good bookies, easy to use with a good user interface. Any problems are sorted quickly with an efficient live chat. Amber was especially helpful.

Reply

Customer service was great by John , good reply time and answered all my questions , thank you John

Reply

scam company, they play with their customers as they want, but they don’t have technical support online, they take the money and don’t let them play anymore, I chose them unnecessarily

Reply

What gets me with these sites is you would of thought they would of let you win a bit on your first deposit but no geedy people take it all .. i cant wait to see when they fail and have to pay out millions in compo.

Reply

I highly appreciate the quick online chat! Really helpful in helping me sort out my issues.

Reply

DO NOT USE THIS AWFUL SITE!!!! IVE HAD OVER £1000 IN SPORTS BETS AND BEEN GIVEN A POKSI £20 FREE BET!!!!! THE RESPECT AND LOYALTY IVE BEEN SHOWN IS SO POOR!!! THE WORST COSTUMER SERVICE IVE HAD ALSO!!!!! NO SPORTS WELCOME OFFER EITHER, THIS IS BY FAR THE WORST SITE AND COSTUMER SERVICES IVE EVER USED AVOID!!!! AVOID!!!! AVOID!!!!

Reply

So I withdrawn £100. They are asking me to re identify my self and send them all the documents for the 3rd time. These are just money grabbers. And half of the reviews are either computer or people they know stay away

Reply

Very helpful with queries and fast payouts

Reply

Very good customer service. Keep the good work.

Reply

I was playing in the 200k midsummer tournament n I had 2 pairs n I lost to 1 pair that is not right n I’ve tried to contact them n there are no agents available surprising for a Friday night plus it won’t even let me email em avoid

Reply

No idea where all these good reviews have come from. Never win a thing. £863 in spins (over 4000 spins) and didn’t hit a single bonus round. Never again will I deposit here.

Reply

I would absolutely recommend that you go elsewhere. I made a deposit and tried staking a few bets , their system repeatedly refused to accept bets on certain horses. It actually guided me to strike a few bets that I did not want to do , which does not seem right ! I appreciate that I did not need to do that but anyway I chose to withdraw the remaining balance of my money and it is just stuck processing , I have contacted them with no resolution , they just say you will get it back asap. The whole process of working with them has given me an uneasy feel and I would go as far as to say do not trust them! How they have so many good reviews is beyond me , a lot must be fake.

Reply

Very disappointed. Looked at reviews and thought could be worth trying. First time after registering win and loss. That’s fine. Second did more than 600 spins and not even a single bonus

Reply

One of best I played. Some loss and some win. Fair play

Reply

Updated review Deposited £20 won £60 had some tooing and froing and unfortunately as I’d used someone else’s PayPal (my fault) they couldn’t honour the win in all fairness to them they are following correct procedure The customer service were a bit slow responding however I believe if you were to play and follow t and c and make sure deposit with correct method you’d have a great time using the site as I enjoyed playing Some sites you can play £30 and win 10p I found the RTP on netbet to be fantastic and enjoy able to play as the wins matches the bets rather than just playing and not winning at all My personal experience is unique and if I continue to play I’m sure I wouldn’t have these issues in the future Just waiting on a response from CS if account can be reopened

Reply

Great help and great value as a customer

Reply

Really recommend this company I deposited £30 and came away with £1200 which within 3-4 days they verified my documents and paid me which I think for that amount is really quick

Reply

Massively gone up in my opinion following a couple of good experiences. Credit where its due, I think Netbet are quite a credible site.

Reply

had a few problems with my bank card and mike sorted it out for me absolute brilliant company had a few good wins too deffinately reccomend !!!!!

Reply

Shows how flawed trustpilot reviews are when a company like this can get rated so highly..obviously they try and get bad feedback removed. Have you noticed how all the 5 star reviews are invited and mention how great customer service is? They’re a Bookmaker, why they mention of the really uncompetitive odds?They made me wait 6 weeks and then I was limited to £10 per 30 days ~ hahaha what an absolute embarrassment of a company you are. Take all the 5 star reviews with a healthy pinch of salt

Reply

Good casino. Fast pay outs, and good live chat which is essential in assisting with any issues that might arise.

Reply

Personally I’ve had a great experience with this firm, I deposited £20 and won over £1000 and was able to successfully withdraw it. Took a bit of back and forth to get all my documents uploaded and verified but the CS reps were super helpful. As a first time user I can’t fault them at all.

Reply

The team member who I spoke to way very helpful, quick and sorted my problem within minutes. Many thanks👍

Reply

Live chat excellent with Dealing with a withdrawal query told withdrawal will be processed by end of day. Will update to see if this happens. Thank you Amber at netbetUpdate withdrawal in bank cant go wrong just upload your docs asap

Reply

NetBet has some of the best customer service from all the other books I have used.

Reply

Customer service amazing. Withdrew last night they emailed this morning and asked for my documents I sent them over straight away and they have been accepted already.Thank you Mike for your help today

Reply

I am very satisfied with this online casino, I recommend people, respond quickly if you need help

Reply

Exceeding customer service expectations for me … I feel netbet is a great casino .. I’ve played on many sites and had lots of problems from withdrawals to depositing and so on .. but netbet I have had no issues at all .. everything straight forward .. give them all the correct documentation and you have no issues at all .. I think LUKE , Hazel and the rest of the team are great .. always happy to help and always polite !! I love using netbet and will continue to tell my friends and family members about it ..

Reply

Hello everyone!I just wanna tell how I feel about this Netbet casino ,site.This is brilliant!The games , the staff , everything.A lot of promotions, free spins .You are just play for fan , don’t play under control .If Netbet staff see this review, I wanna say thanks for help ( Luke )Kind,friendly,helpful person!!I just give you 5 stars because I can’t find anymore.😃Have a lovely day for everyone!David

Reply

Very friendly and helpful customer service. Very polite and professional!!

Reply

I like Netbet it’s got lots of games and great rewards .. loads of bonuses and great customer service !!

Reply

I like netbet because it offers many games, more than most of the casinos in the UK. Loyalty shop is cool as well, and I had a very good contact with customer service. Angela was very polite, fast and helfpul. So I would recommend.

Reply

As per the majority of the reviews here, not what it says on the tin, a/c opened and first deposit made but no free bet received as per the welcome offer.Email message sent via the online help centre but no reply.Looking at every netbet response to poor reviews here – “please message us again with your a/c details so we can look into this further” – no, I won’t waste my time chasing what is a free bet owed by this company as the reviews here tell you that would be a waste of time.In comparison, as someone with practice of many accounts and online since 2005 this is the first time I have experienced this, it is poor practice and service.

Reply

Amber very friendly and understanding quick to resolve my issue

Reply

Refused to give me bonus winnings from spins because they need ID, but will happily take my money. Deposited £10 and wasted in 2 minutes. No bonus rounds, dead spins.

Reply

answered very quickly, friendly advisor and satisfied my query without fuss

Reply

Worst casino ever played. Money was frozen in the middle of the game due to loss limit or something…. LOL.

Reply

Used to like gaming on here, as they sometimes gave a little extra through promotions and bonuses meaning you could play a little longer, however they now offer nothing at all.

Reply

One of the worst company .. poor .. no win loss loss and loss. Suckcs money ..Slots dead .. live gaming no win. Total loss.

Reply

Gebwi8cxxgmkjs

Reply

virtual sports as well as real sportsbook area, vegas along with casino area… lots to choose from. bet from just pennies at a time.

Reply

A good casino

Reply

So hellou I have register 2 yet as sgo in netbet site yeah 5 days ago make deposit from avaliable bonus get the bonus but after when have done bonus the vining amount not be add to my account so I have contact support the say I restrict from bonus . I say how just now have opt in avaliable bonus make deposit spend the money and no I restrict really…okay the say wee chcek your account okay wait 5 days today ask from me bank statement okay send after jour again I say I have send yo you send I not working I old lady and the still ask me and still ask me all the support people not helping realy I ask something 20 min wait in chat for respond like when waiting for buss realy realy bad the department team I dont know what the want for me l detox insurat size from shoes realy very bad very bad now have closed accounts t I closed my account beacous the make me angry 100times say not work and still want income omg if have 20 years the I send big income .. realy guys not play on netbet the support ignore not help arrogant horrible bay

Reply

In what universe are netbet rated 4.3? It just shows what a joke this trustpilot is. Nobody in their right mind gives them 5 stars unless they’ve been offered an incentive. Some of the worst odds I’ve ever seen in my life. Customer service is a joke too.

Reply

Great agent very efficient

Reply

Worse betting site in the world, accepted 2 bets of mine which won but they then voided them saying there was connection issues, I was able to provide screen shots but they refused to pay out. Avoid at all costs

Reply

I don’t think reviews are fair I almost daily deposit in hope they will give sone win but total loss no withdraw only drposite. Seems very poor company only sucking our hard money.. be aware guys.

Reply