Netbet Review

Dealt with problem promtly. Easy communication

Reply

Immediately helped my situation, which I didn’t understand and offered me a free bets as well, great customer service. Fast and effective.

Reply

Dont use PAYPAL , they will block the use of said app . This has nothing to do with netbet.Anyway , netbet has stopped me from withdrawing from there site , even though they have my account details . i can deposit without any problems but cant withdraw , this is incredbly frustrating . there excuse is that there a glitch in there system. they are asking for bank details via an email ( very dodgy ) . i am not keen in post a email with my bank details , i have already told them this , yet they keep asking for the details to be emailed to them .is ther any other way to reset my account and withdraw my winnings?apart from that netbet is possibly one of the best sites on the net.

Reply

Worst company to deal with. Staff don’t know what day it is. Shut these stealing cowboys down 👌

Reply

Great service

Reply

Very pleased with the help received today from Christina! Informative, clear and helpful in regards to my query.

Reply

Sent in my verification document About 10 times now Still being told that they can’t verify me And just keep sending them in Still waiting on my withdraw

Reply

Really helpful

Reply

Pretty poor overall games play like all compensated and bonus re casino and sports poor compared to other sites would look elsewhere for a gaming provider to be honest

Reply

Very helpful at all times, all round very good betting app

Reply

I’m still waiting for 300 after 8 days n no 1 wants to help I’m fuming but they willing to let me deposit

Reply

I do enjoy the site & games they have, but ive not played as much last few months, i don’t play high stakes and only deposit £10 here and there but i just seem to always lose, they have loads of promotions, But literally the last 4-5 times i used a deposit bonus for so many spins they have literally paid out a few penny’s, every time I’ve played “The millions of Starburst spins” were you deposit & wager a minimum of £10 you get to spin a wheel were you can win upto 500 spins, i know exactly what im gonna win.. 10 every time its 10 spins and you win 30-45p.. i had a offer deposit 10 get 35 spins (forget what game it was on) and i did and played and won like 78p of 35 spins! it’s been the same now for a while any promotions i deposit and wager & get whatever spins pays absolutely nothing! It just seems a continuous thing, deposit always end up losing it and then you win the Smallest amount of spins and win pence! And also the Vault i honestly don’t get it, ive literally bought 15 vault tokens which cost 1000 net points for 1 token, and guaranteed play 15 round’s and you will unlock it once and give you 500 netpoints (not even enough to buy 1 vault token).Plus the players club you have to maintain each level monthly or it drops back down to bronze! Unless you spend 100’s weekly then its hard to maintain levels.Shame they don’t have any Free daily promotions like every other site, most sites offer a daily wheel or a boosted wheel, but Netbet are one of the very few who don’t.I don’t expect to win massive or anything like that but my issue is its become a bit predictable now literally 5-6 separate occasions the game play has been more or less the same, and then when you play your promotion its 10 spins guaranteed nobody’s winning 500 spins even 50 seems out of reach and you will nearly 90% of the time win the same Predictable 38p-78p that’s gonna give you 30 secs game play on 5p spins lol so the promotions seems absolutely pointless because it doesn’t even give you enough to have a little more game play.Customer service is fine no issues, withdrawals takes a day (although its not a huge wait it should be instant, i don’t think any other site i play on takes this long its almost instantly or back with you within the hour) that’s the only thing that makes netbet feel slightly dated in 2024 its just a bit old school to wait for your winnings when everyone has instant withdrawals.They do carry literally every game available (that I’ve seen) so they have a massive selection of choice and they do have loads of promotions daily so no issues there, infact i do like Netbet everything is great and no relevant issues, Id recommend playing here to anyone, but my issues are just the last several promotions ive deposited and played have been kinda pitiful and not really worth playing, Just because you know the outcome .. win the Smallest amount of spins to win a few penny’s so your not even winning enough to really play longer than 30 secsThat aside I would recommend them just for the abundance of promotions & games They have.

Reply

WON 5K ON LUCKY ROULETTE SPINTHEY LET ME LOSE THE 5K ON THEIR RIGGED SLOTS AND BLACKJACK BEFORE PLACING NET DEPOSIT RESTRICTION ON MY ACCOUNT SO HAVE NO CHANCE TO GET ANYWHERE NEAR THAT AMOUNT AGAIN PURE SCUMBAGS!! STAY AWAY PEOPLE YOU WILL NOT WIN ON HERE AND IF YOU DO BY SOME MIRACLE WITHDRAW AND NEVER PLAY HERE AGAIN!!

Reply

honoured a free bet i made a mistake on

Reply

What impress me about this casino company is that I came back to them with a problem on my account And they gave me a non-honest answer and credited me. I feel that the five or six casinos that I’ve played with online. This one gives the best customer experience, possibly with Virgin a close second.

Reply

Awful site never win anything from it

Reply

Сhristina is a very good specialist

Reply

prompt help and good explanation for my query.thanks

Reply

Only joined couple of days ago and I’m already thinking of closing my account,made withdrawal of £60,still not in my bank account 2 days later,no other betting site takes this long to give out winnings,it’s an absolute joke and disgrace,avoid netbet,there are loads of better sites

Reply

I received a free bet offer, failed to fully read the terms and placed a bet below the minimum odds, thinking I had met the qualifying conditions I contacted live chat to query why no free bet had been credited, quickly spoke with someone who explained why no free bet but as a gesture of goodwill credited the free bet anyhow, excellent service and appreciated as error was mine!

Reply

DISGUSTING!!100% THEY MANIPULATE THE SLOTS ON HERE!!I LOSE £1000 MY OWN MONEY THEN BOOM 1000X WIN ON BONUS MONEY ABSOLUTELY DISGUSTNG. BLACKJACKS RIGGED 100% TOO DO NOT PLAY ON HERE I HAVE CLOSED MY ACCLOUNT ANYONE WHO READS THIS SHOULD DO THE SAME YOU WILL NOT WIN HERE 100% SCAMMERS

Reply

Awful customer services ! I’ve had my account blocked for almost a week in which was supposed to be an hour timeout according to customer service for over activity in which I deposited £40 in total over the past 2 weeks .£10 of which lead me to win nearly £600 on small stake horse, football and casino spins . I’ve been waiting 3 days for a member of “internal team” to contact me to resolve the issue . Really disappointing service !!!

Reply

RIGGED GAMES.100% MANIPULATED.PLAYED THOUSANDS OF SPINS WINNING NOTHING. THEN BOOM 1000X WHEN IN BONUS MONEY LOL. DISGUSTING. BLACKJACKS 100% RIGGED ASWELL. ITS CRIMINAL HOW THEY ARE ALLOWED TO OPERATE SERIOUSLY. THEY WILL PROBABLY REPLY SAYING I WON 1000X BUT IT COAT 3000X TO GET LOL. TOTAL SCUMBAGS THESE ARE STAY AWAY PEOPLE TRUST ME. I AM AWARE YOU DO NOT WIN EVERYTIME BUT AFTER THOUSANDS AND THOUSANDS OF SPINS AND NO RETURN YOU NO ITS A SCAM 100% DO NOT PLAY HERE!!!

Reply

Excellent to chat with Christina Very helpful

Reply

By far the worst greediest company I have ever betted with, there free bets are disgusting just bet builders, the slots are rigged to the max 160 in on spins not won bonus I hit,to £5 free bet builder deposit a lot stay well clear from these thieves am self exclusion myself from there disgusting site.

Reply

Company are top class and would recommend using them, extremely helpful and fair, their odds are always good as well

Reply

I queried a winning bet that had been “returned” rather than paid out. The matter was dealt with promptly and efficiently and the money was very quickly paid correctly. Good communication and excellent customer service.

Reply

I used to like playing this site as I would win something but I have put a lot in now and don’t win anything now think it’s time to find another

Reply

Great website, fast payments, Great agents !

Reply

Awful never let u win or withdraw a penny!!

Reply

Poor site!When you send them your ID,proof of address,driving licence,bank card details (statements)message come back .This is not me..!ohh well prob because Iam foreign and my name confusing 🤔 Anyway not winnings in this site..just Take your money ..So go somewhere else where you can Win or enjoy your spare money !!Because here you won’t win.!!

Reply

Great Service. They sorted out my deposit bonus problem immediately. Best casino ever . Great Team

Reply

Thanks to micheal at support I was able to get my free bets even though I didn’t qualify by mistake. Very helpful thanks alot

Reply

Really good. Used real money instead of bonus spins. Was £5 per bet and they re credited

Reply

Couldn’t believe how quick I was put through and how quick the issue was sorted. Absolutely amazing service. Best I’ve seen, just AMAZING!

Reply

I have been playing with Netbet (just small amounts) approx 6 months. Last week I had a lucky spin and requested a withdrawal of £1800. I was given 2 options for withdrawal: wire transfer or trustly.I assumed having read the reviews documentation would be requested so I immediately uploaded on the app and also sent via email.The following day my email was answered. One piece of documentation wasn’t sufficient for the checks. In this email I was told exactly what they needed so I sent it. The following email told me all checks ok and the following email stated funds had been cleared to my account.I received the 1800 just a couple of hours later.Having read some of these reviews I was a little scared I would not get paid but I did and all emails were answered promptly and politely answered. Thank you Netbet

Reply

Really helpful getting my welcom bound

Reply

Nothing but a very professional service.Many thanks

Reply

Rectified an issue that I brought upon myself and was given a free bet too for the trouble.

Reply

Excellent service and great experience as a new user I think this is the best website for betting the service I received has been the best , the negative reviews can be ignored I have never had any issues at all , the staff have been giving exceptional service.

Reply

Max was AMAZING and very helpful and solved EVERYTHING I needed to be done

Reply

Had a problem receiving free bets. Was literally on the chat for about 3 minutes and luke had it sorted, excellent customer service

Reply

Excellent customer service when I needed some support

Reply

Seems a good site. I’ve not played properly yet due to a mistake where I thought I was on my free spins and it took all my money. Spoke to Christina on live chat and thankfully she reimbursed my deposit, no questions asked so I’m very pleased with customer service.

Reply

The sports odds don’t really seem too great the ACCA boosts and odds seem poorer than others if I’m honest and casino much like most it just feels manufactured, when you play with bonus money this is when you wager alot but it feels like when it’s your money it’s a hell of alot of dead spins. The word random is misleading I think all games are weighted so random is a very very loose term.

Reply

Have been playing on the site for some time. Not had many wins. Won £450. Waiting to be withdrawn. They have asked me for all sorts of identification and documents to verify my account and get my money. I have sent over bank statements utility bills driving license and myself holding my driving licence. Still nothing. Takes them 24 hours to get back to you each time. Live chat can’t help. Emailed complaints. No response. Clearly being fobbed off. If I do not get a response from complaints or my money in the next 2 days I will be taking legal action.

Reply

Absolutely love this site, had a few hiccups at the start with my withdrawals but after this not an issue! Love it!

Reply

Great customer service agent Hazel dealt with my query quickly, efficiently and was very knowledgeable and professional

Reply

Signed up, deposited £10 last Saturday evening. Looked at what I wanted to place a bet on (American horse racing) could only find one meeting so decided the site wasn’t for me. Withdraw my £10, still waiting for my withdrawal. Spoken to Max on live chat who just referred my query to the relevant department and they will be in touch! Well they haven’t been in touch and im still waiting for my money back!! Ive been using online betting websites for a long time and ive never had to wait a week for a withdrawal. Customer service is shocking! Website is terrible AVOID!!!!!

Reply

The live chat support is great. And sorted out my issue quickly

Reply