Netbet PLAYER REVIEWS(1230)

Ricky
14 February 2021
Comment from ca.trustpilot.com
Signed up. Free bet offer not honoured. Emailed twice, no answer. Live chat disabled. Whatsapp 'help' is a farce, gave up after waiting 4 hours for someone to 'be with me shortly'. Absolute farce.

Mr x
05 February 2021
Comment from ca.trustpilot.com
Hello, so this online betting website is insidious, The games -slots, roulette, live casino , sports betting on a whole is ok whats insidious is there own Conduct! Loyalty program is a farce there is no way to redeem your points because there a such i high level needed to redeem you will not get there, Bonuses are rare! They advertise gambling controls at the hest of the gambling commission but this is a false attempt at looking like they care,"They do not". I have run multiple tests of this for example gambling small and increasing by gambling habits to mirror those of an compulsive gambler "no action" i receive the odd email after multiple deposits about gambling controls but this is the minimum they need to do and is what they actually do. Now withdrawals are possibly the worst out of all the gambling websites, this again is a insidious act, now that we cannot reverse withdraw which is "great" for us and not for them, they have to abide by this! they notify you on your request to withdraw that it's in the processing stage "pending" this will take an age! You could be waiting 7+days just for it to be processed! Hence them hoping you deposit again in this time to balance there books. An example of good tome frame withdrawal is admiral casino your money will be in your bank in 2 to 3 days, and there constant gambling controls reminders and emails are amazing! Net bets Customers service is non existent you will be waiting weeks for any sort of reply. Avoid this online casino My report, screen recordings and activity and all correspondence has already been handed to the gambling commission and they will look into this online betting site.

Mr heyer
01 February 2021
Comment from ca.trustpilot.com
Fixed and rigged slots , each spin it slows deliberately to make sure you win nothing, rtp must be like 15 , stay away , total scam, and good reviews obviously fake, be warned

antonio Ghigeanu
31 January 2021
Comment from ca.trustpilot.com
JUST LIKE ALL OTHERS . STAY AWAY LEGIT SCAMMERS . RTP RNG ITS ALL THEY HAVE TO SAY . PLAYED THOUSANDS OF HANDS POOR WINS OR NO WINS . THEY ITS ALL ABOUT LUCK BUT WE ALL KNOW A SOFTWARE CANT GENERATE LUCK ... SO STAY AWAY NO WINS .

Eddie Vabole
25 January 2021
Comment from ca.trustpilot.com

Mr Cheek
24 January 2021
Comment from ca.trustpilot.com
Overall netbet is a nice site with multiple game options . No lag or rejected bets. The issue I have hence the 3 stars is withdraw fees. 1.5% per withdraw :( Yes it’s not a lot but almost 95% of other sites offer no fee to withdraw . Also 48hr period for Cashouts .

Andrew
21 January 2021
Comment from ca.trustpilot.com
Shocking website. I was really enjoying playing on this site but have had nothing but technical issues time and again. Support was useless and they weren’t bothered that I was leaving. I can’t comment about withdrawals as never got the chance too but net bet has lost a good customer and I will be taking my business else where. Playojo is a good website and you get a lot more back for your money. But remember it’s gambling so you win some and lose some.

Dan Bennett
17 January 2021
Comment from ca.trustpilot.com
Absolutely nothing wrong with this site, I withdrew a win on Friday and by Sunday morning it was in my account, no asking of documents etc

Charlotte
09 January 2021
Comment from ca.trustpilot.com
*I will update if I get my withdrawal* I have used many gambling sites and have found this one ok so far! I have paid out quite a bit of money, but I now have a pending withdrawal! I see many negative comments about waiting long periods of time for withdrawals, let’s just hope this isn’t the case! 🤞🏻 I can’t find my pending withdrawal on my account anywhere and tried to log into live chat to discuss this but always “too busy” which is a bit of a worry! I have photos of my withdrawal and transaction number! Like I say, I have requested withdrawal today, I will update when I have it! If its processed quickly (which it should be) I would recommend the site for sure and will change tom5* review! Watch this space!

Marcel.P
07 January 2021
Comment from ca.trustpilot.com
I see quite a few negative reviews in here and it surprised me. I am using netbet and never had any issue. I won big money a few times and always got my money. Once I provided KYC everything went smoothly, every time.

Clark jonny
07 January 2021
Comment from ca.trustpilot.com
I don’t know if any site neither do I know of a telegram channels that have 100% tips for free .But I know of a good soccer tipster or should I say a fixed analyst that deal on hundred percent fixed match, I found him on Instagram by the name EDDY_TIPS,I have worked with him for some periods now and I have made over £500,000 on his fixed game .lucky I went for this instagram hunt and I found the best .and one good thing is that his odds are for payment afterwinning which makes him absolutely unique .

Dear Mr Moseley
06 January 2021
Comment from ca.trustpilot.com
I never had a problem with this site always paid on time you win some and loose some I deposited 10 pounds walked away with 50 pounds thanks guys

Ozden Ozkan
06 January 2021
Comment from ca.trustpilot.com
Avoid at all costs Shocking company. Nearly a week since I requested a withdrawal and no indication that they intend to process it. If they ever reply to your emails at all, it is just to repeat in parrot fashion that their process time is 24-48 hours - but they have been saying the same thing for the last 5 days. The absolute worst of a bad bunch.

Diloshan Gnanendran
05 January 2021
Comment from ca.trustpilot.com
The worst platform ever ... please be aware this is a scam . They will take your money but when it comes to withdrawal they use any excuse to delay the payment. I am waiting for over 1 month for my money . I have never written in a review in my life , I felt that it’s very important to save future gamblers from the company . Please please keep away from this site . If you are reading anything positive about this site that would have been written by them for sure.

Creditme7 gambler
02 January 2021
Comment from ca.trustpilot.com
Honest review! Great site could do with a few more up to date games but overall huge choice been a customer here 5 weeks now has no issues the customer service is good compared to most and no idea why people saying don’t get withdrawals I’ve won £££££ and paid almost instantly couldn’t fault the casino so huh thumbs up!

Martina Jones
17 December 2020
Comment from ca.trustpilot.com
Doesn't even deserve 1 star awful gambling site, deposit money at your own risk doesn't even register on your account in my eyes this is theft, customer service is non existent they close your account and don't email you with a decent explanation , honestly think this is a company scamming people stay well away !!!!!

Anthony Dimitrokalis
15 December 2020
Comment from ca.trustpilot.com
I am having difficulty withdrawing my money. There is absolutely no technical support to tell me what I need to do or to help. The online chat is always disabled, their phone number is out of order and they don't reply to messages even weeks after they are sent. They don't even deserve one star.

Kelly-mae Jewell
12 December 2020
Comment from ca.trustpilot.com
I don’t want to give netbet 1 star as I have had one withdrawal that took a while but I did get it with not much issues. But this time I requested a withdrawal over a week ago via wire transfer and I sent my bank statement off like requested to them though email. I then receive 2 further emails asking for the same thing. So I sent them 3 times. Live chat assured me that the relevant team has received my bank statements but nothing seems to of come of it. My withdrawal is still pending and all they can tell me constantly is to keep waiting. How long are costumers meant to wait for? They can process a deposit quick enough through the same way I have requested a withdrawal. I’m just confused with the whole thing.

MissJ
12 December 2020
Comment from ca.trustpilot.com
Save your money if you play slots. Took £200 to get any bonus and got a bonus and paid out £1.50 . Second bonus £20. Joke . Played casino before and won and takes days for funds to hit you bank account . Most casino's put them in within 24hrs this one doesnt .

Patrick C.
11 December 2020
Comment from ca.trustpilot.com
Created an account as netbet was recommended somewhere online, tried making an deposit as the account opened up for business, only to see my creditcards getting declined. Next day I saw all my transactions was withdrawn but no money on my Netbet account. Wauw, im without words, this creates a big lack of trust. Management where are you on all these negative feedbacks?

AA
10 December 2020
Comment from ca.trustpilot.com
An awful site with awful customer service. I was asked 3 times to offer a time to be called to verify my account. They did not call once and when I subsequently complained they asked me for a suitable time to call again!! Hahaha! I couldn't believe it. I stood my ground and said I'm not being pushed away again and that I want my money back and my account shut down. 2 days later I get an email stating my account does not need verification anymore and that it has been unlocked! Amazing...the lies they feed us are truely amazing. Avoid like the plague...abusing people's trust is digusting anyway and especially horrible during these tough times.

Williams
09 December 2020
Comment from ca.trustpilot.com
Thought that i would just confirm what others have written about this site; withdrawals are extremely slow. I never used to have a problem with withdrawals until November, when they asked for KYC docs from me. Happy to provide those as i understand it's a requirement from the UKGC. Sent passport and proof of address, and after a week they say oh the passport is illegible. I can only assume that the relevant Netbet team member was blind; my best wishes to that individual. It's been a month now with no withdrawal (c. £180). Again, to echo other comments here, if you ask customer service what's happening they fob you off with 'it will take another 24hrs'. Awful.

Selena Day
09 December 2020
Comment from ca.trustpilot.com
Been waiting since 27th November for £325! Sent all id and account verified .. they processed £85 via PayPal but rest still pending! Unsure why was split when I requested as one payment! Many emails and live chats and no further forward! I've been promised since 5th December will be processed in 24h , 4 days later still waiting!

Chris Reeves
07 December 2020
Comment from ca.trustpilot.com
Absolute total and utter cowboys. So i joined NetBet and straight off the bat they wouldnt let me play until i verified my details and so i sent in my Card details and my Address and bank stuff and after few day job done. Which i will say now i thought was brilliant i though you know what i liked that, get it all squared away and sorted and then theres no problems if and when you need to withdraw its all done nothing to worry about. And so over couple months i dibbled and dabbled 30-40-50 pound deposits and to be fair it wasnt looking good the game play wasnt that impressive the payouts where rubbish and the bonues where pathetic really. but finally after couple months i think i managed to get a 30 pound depost up to 1200 but then it just all got eaten back no mater what game i played, it was loose loose ghange game loose loose. so i thought ill with draw 450 so i did. and few days later there it was in my bank account. happy days. i dont know exactly how far after that maybe couple week or 3. i get a request for additonal proof of my spending in line with govermant guide lines against money laundering and so on. and now they want me to send them my bank statements and such. the answer to that was no so now they closed my account. i dont give a toss, becuase to me it feels like the fact id not been with them 5 mins and while i was loosing they were quite happy to take my trivial 30, 40, 50 pound deposits untill i decided to withdraw and then they though how dare he, slap him with a demand for more documents to teach him a lesson even though we all ready cleared his documnets but a few months ago . thing is if they site was worth sticking with id proberbly have done it but it isnt so pfff what ever. Anyway im proberbly moaning over nothing. but then other people might have had the same thing i dont know this is just my 2p's worth.

James Aldrich
03 December 2020
Comment from ca.trustpilot.com
Absolute scammers. Been playing for several weeks here, deposit after deposit. Money just disappears within minutes, you have to chance of walking away with a win. Offer no bonuses after playing loads. All round shocking. Stay clear there's plenty better then this. In fact the worse casino o played at.

Patricia Brown
02 December 2020
Comment from ca.trustpilot.com
6 days in and still not payed out. Got an email to say my monies credited and nothing. Next day get an email saying they want a utility bill and my bank card. Why? We're talking a small amount. Sent them an email asking where's my money and Nothing. This site to be avoided at all costs

antonio Ghigeanu
29 November 2020
Comment from ca.trustpilot.com
Disgusting win rates or nonexistent, rubbish customer service , how this people are still runing this legal i really dont know

Martin Benjamin
28 November 2020
Comment from ca.trustpilot.com
Delays in withdrawals really disappointing.

Joe Hickey
26 November 2020
Comment from ca.trustpilot.com
I've used Netbet for a while now and always been great until this week. I've waited a full week for a withdrawal but nothing. Don't have a clue what is going on.

Eddie Vabole
21 November 2020
Comment from ca.trustpilot.com
Joined today. And to be fair what can you expect from these scammers now a day’s? Cash gone

Edmond James
19 November 2020
Comment from ca.trustpilot.com
Am not really a betting type of person,but I have seen my younger brother make alot of money from gambling and even acquired alot of property from betting. According to him he get his fixed match from a tipster on Instagram by name EDDY_TIPS,he offers him fixed match on payment afterwinning basis, so all he needs to do is stake huge and pay Afterwinning, according to him he is the best he have ever come across with hundred percent sincerity

Mark Paul Thompson
17 November 2020
Comment from ca.trustpilot.com
This site is a joke, they will happily take money of you in seconds but very difficult to claim winnings. They want various documents as ID but every document sent Isn’t enough. I swear didn’t need this much ID to get a mortgage. Pls avoid for your own sanity 🙈

Paul Nixon
17 November 2020
Comment from ca.trustpilot.com
I have not concern about a business doing AML / ID checks, which all betting providers do now. This is the only provider that requests paper docs, copy of card, x2 proofs of address & driving license. Cant say its secure to send via email, and they wont tell you how they process or destroy and how long kept. They send text messages about ID from a bit.ly domain which itself looks like a scam. Payout is slow, I have requested account be closed stick to betfair or the major ones.

Sophie Blamey
13 November 2020
Comment from ca.trustpilot.com
I signed up over a year ago was not sure whether to bother due to the bad reviews. But i can say hand on heart I have never had any issues withdrawing my money and i have had some fantastic wins on here also more so then any other casino i am with. The pending times can be slightly longer than you would normally expect is the only downfall but bar from that fabulous casino.

Bonsai
12 November 2020
Comment from ca.trustpilot.com
I sent them an ID selfie where everything can be read and is visible but the won't accept it, therefore the won't let me withdraw. Needles to say, had no such problems while depositing

Ionut Oprea
11 November 2020
Comment from ca.trustpilot.com
The worst site eveeeerrrrr. I won 5k and they dont want to give me the money, i have been waiting a week now and i have no idea of whats going on. Worst customer service. I will never play again. They close my account for no reason. Im thinking to take them to court.

Maciej Psyk
12 October 2020
Comment from ca.trustpilot.com
They offered me a welcome bonus on the casino main webpage. I wasn't sure if I am eligible because I placed bets on sport some time ago, though never played on the casino. I asked about that an agent Evelyn, who confirmed I am eligible for the welcome bonus as I never played in their casino. I made the deposit and immediately afterwards received the message that I am not eligible for the welcome bonus. I contacted the same agent who confirmed my eligibility minutes earlier and she did not reply. Of course, I have withdrawn all the deposit without playing. At least they released them and for that a whopping two stars, but it was enough to decide to never play there. I was effectively lured to make a deposit by deception. What kind of business is that?

Tony
04 October 2020
Comment from ca.trustpilot.com
I would like to put less but had terrible service as got a bonus on netbet Vegas and then played netbet casino as same site and because I played casino they cancelled bonus with no warning. They should where a mask and hold a gun cos if I’m getting robbed I want to know I’m getting robbed

Steve P
25 September 2020
Comment from ca.trustpilot.com
Shocking company. Nearly a week since I requested a withdrawal and no indication that they intend to process it. If they ever reply to your emails at all, it is just to repeat in parrot fashion that their process time is 24-48 hours - but they have been saying the same thing for the last 5 days. The absolute worst of a bad bunch.

Irmantas Kanapkis
25 September 2020
Comment from ca.trustpilot.com
I would like to rate minus this casino but unfortunately can't do it, worst support ever cant get any help worst withdraw time, good luck with this casino don't have where to spend money, just put in the bin will be same like deposit this company, PLEASE STAY AWAY!!!!!!!!!!!

mark S
19 September 2020
Comment from ca.trustpilot.com
Never had any real problems getting my money etc but the sports betting side of their site no longer seems to work and its been like that for a few days - I like my football bets so whats the point?

Darren Oliver
14 September 2020
Comment from ca.trustpilot.com
Now on my 5th day and no sign of my winnings.

GEORGIA INTZIRTZI
12 September 2020
Comment from ca.trustpilot.com

Hamzah
08 September 2020
Comment from ca.trustpilot.com
One of the worst betting sites I've used I won 2k and it took about 7 days for the finance team to process the payment it was stressfull but I did finally receive the withdrawal. Never using this site again

Craig Beech
08 September 2020
Comment from ca.trustpilot.com
I thought i’d give this site a go after reading all the negative reviews i verified my account fully before depositing then i deposited won 300 and it said pending on the withdrawal page for 5 days and the on the 5th day i recieved s email saying its been successful and it went in my bank the same day however since this i deposit £30 on monday to ladt me all week i had £17.50 in my account on thursday and the decided to block my account for further verifacation i was told id recieve a phone call of a manager then on friday i recieved a email saying theyve blocked my account due to the increasing activity on my account its now tuesday iv had no phone call or enail or explanation watsoever i had cash in my balance left from the £30 i deposited last monday PLEASE STAW AWAY from this site something really dodgy is with this site im just glad im up and not being ripped of like some of the other reviews

André Costa Pinto
07 September 2020
Comment from ca.trustpilot.com
Terrible!!! The only quick thing was the verification process. The mobile app is terrible, you can't access your details or deposit or withdraw via app. But the worst is the withdrawal time frame: they say 24-48 hours for them to process but I've been waiting for 5 days. On the 3rd day I ask them via chat, they said:"Until the end of the day it will be processed" Nothing. Next day I asked the same, they replied the same. Nothing. 5th day, "We're having some delay on our process. Reason? None, no explanation. One of those companies that try not to give your money until the last drop. By far the worst sportsbook company that I used in my 10 years of betting.

Verity Matthews
06 September 2020
Comment from ca.trustpilot.com
NEVER USE THIS BETTING SITE. Customer service is absolutely crap, no one has any idea what they are doin. I won 850 pound and they won’t pay me. Allowed me to gamble for weeks without any identification only asked for stupid things when I requested my winnings. They have been doing checks for well over a week. And any email I send all I get as a reply is (it’s been escalated) refusing to pay my winnings and even refusing to return my deposits just to get this nightmare over and done with. Avoid this site like you would coronavirus!!!!!!

jack becker
31 August 2020
Comment from ca.trustpilot.com
After I've read comments and as I've used most betting sites, I thought I'll give a chance and let see if those comments were wrong but this site is much much worse than people think it is, Took my £10 deposit money and never responded, NO bonus, The page is very slow as 2 days long wouldn't let me login.. Very very dodgy site guys... Stay away stay away...

Juuso Kataja
23 August 2020
Comment from ca.trustpilot.com
Does not provide promised deposit bonuses or freespins, impossible to withdraw money as they always just ask more personal information or documents.
Bentley
15 February 2021
Comment from ca.trustpilot.com
I am surprised with the negative reviews as in my experience Netbet have been very transparent throughout and its been a 100% positive experience to date. Yes you need to go through multiple validations (that's the rules) but its a painless process and regulatory so it pays to just get it done. I'm not a big gambler by any stretch of the imagination, but have played 10+ times (sensible bets) over the past 6 months and the interface, games selection and customer service is excellent IMO. 24-48 hours payout (24hrs once you've done a few transactions which is great). All in all - a positive!
I am surprised with the negative reviews as in my experience Netbet have been very transparent throughout and its been a 100% positive experience to date.
Yes you need to go through multiple validations (that's the rules) but its a painless process and regulatory so it pays to just get it done.
I'm not a big gambler by any stretch of the imagination, but have played 10+ times (sensible bets) over the past 6 months and the interface, games selection and customer service is excellent IMO. 24-48 hours payout (24hrs once you've done a few transactions which is great).
All in all – a positive!